Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

Great service and speedy delivery to Cape Town.

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Excellent service!
Will definitely use you again.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

Great online help! I can shop quickly and effectively from my laptop

GREAT EXPERIENCE – Would totally do it again

Always excellent service and products from Lighting Warehouse

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

Good products at good prices

Best service I have ever had

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

I order three items and received all in 3 days , no hassles , happy customer thank you

Great service ! Thanks

Excellent service.
MANY THANKS to Naas.

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

Good service

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Thank you for prompt, excellent service!

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Excellent job

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

Excellent service, fast delivery! I’m very happy with the product

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Great service – first time I’ve used them and won’t be the last!

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Last night I ordered a desk lamp online.  BIG was my surprise to receive a call this morning from a very friendly gent from The Lighting Warehouse – that he was at our premises with the delivery.  It was pouring with rain but he has happy to deliver to me.  Such good service – brought a smile to my face today, thank you. And it’s a lovely lamp, with a very sturdy base as well.

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Thank you for your quick service. Online shopping should be like this

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

Very good.

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Fast and efficient service. Good quality products.

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

Was a great service experience, well done!

Fast and efficient delivery

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Excellent service, online and in the store self!!

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Thank you!! Great service!! Received the day after ordered!!

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Great service thank you!!

Brilliant service, especially from Naas

I ordered dimmable and non dimmable LEDs but I received only non dimmable LEDs. I have tried to get in touch with Lightingwarehouse on email and through online chat to no avail. The thing is they now owe me money since there is a price difference between the different LEDs. Anyway let’s see if I get this situation rectified anytime soon.

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Excellent Customer Service!!!

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Awesome service!!!

Quick and Easy delivery. Very proud of my products that I received. Looks very good in my new room. Thank you Lighting Warehouse.

awesome delivery and awesome quality!

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Excellent and speedy service. Delivery within 24 hours of placing the order.

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Great product, great service!!!

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Excellent internet order process and efficient delivery.

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Absolutely fantastic service – very happy ?

Fast and efficient service thank you!

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Unbelievable, within two hours of ordering the items online, my order was delivered to my house.
The delivery person, Kumaran, was incredibly friendly and insisted to carry the items inside. He even offered to take the packaging with him. It was my first online order with Lighting warehouse and I am pleasantly surprised. Thanks so much. Best online shopping experience ever!

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

Very efficient and professional service

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

Great service – thank you.

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Thank you for the incredible service, as always

You are one of my favourite online businesses. Always a great experience. Thank you.

Fantastic service!!

Such a pleasure to get service like this!!! Thank you very much.

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Products arrived much earlier than expected. Well done!

Great service, thank you

Great service and products.

Excellent and Speedy Delivery

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Best service I’ve ever had. Love my lights. Quick and affordable

It was great and the lamp is great too!

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Great experience ordered my goods and 2 days later arrived. Thank you!

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

I was totally satisfied with the service offered by The Lighting Warehouse

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Fantastic Service. Purchased my lights on the Black Friday Special and prices that meant they were almost free. Shopped at 50-75% discount. Goods arrived within 3 days, being a rural delivery area this was more than adequate considering the order was made on a weekend. Lights are amazing, and exactly what I wanted. Simple to install and couldn’t be happier with the transformation in the rooms they were bought for, exactly as the website. Thanks again and no doubt that I will definitely use your company for any lighting needs in future.

Super!! Great website with wide range, easy payment, fast delivery

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

We are so happy with our lamps! They are excellent quality and were delivered within 24 hrs! Thank you!

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Great service and great products. The shipping was quick and very happy with our purchase.

Great and efficient. Like your product range. The third time we have placed an order with your company.

Great service

Thank you for your prompt and excellent service, much appreciated!

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Good service and timely delivery! Really impressed with my ceiling fan received!

Great product, great service and speedy delivery. Will definitely shop with them again.

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

My order was delivered fast. Really satisfied with the service. The product is amazing.

Very happy with the product as well as the excellent service and speedy delivery.

Excellent service and delivery time.
Thank you

All aspects of perfection ?

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Very good experience. Order was delivered timeously.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

Product as described, reasonably priced and delivered on time.

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Excellent efficient online service and delivery. Impressed.

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

So easy to order and arrived within 2 days – great service x

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

absolutely awesome service
will recommend
efficient turnaround time

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Ordered a Winchester pendant light online.
Online experience was quick and easy.
Product arrived quickly
Unfortunately the light did not fit together properly and was of a really flimsy and cheap feeling material for the price.
Sent back and refund was done.

Goods arrived in time and were to specification

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

Excellent service and I love the lamp stands – I am considering ordering two more!

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Good job on the website. Hoping the delivery goes well too.

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Efficient service. Thank you

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Thanks, the service was excellant

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Excellent and professional service!

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Great, quick service and delivery.

Hi, your service was fantastic and quick! Thank you. 

Process and delivery was good. One bulb did not work which was not good.

Thank you for prompt and efficient service. Will definitely support you again.

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Your service delivery was excellent. Product price worthy and good value for money. Delivery time beyond expectations. Will definitely order from you again. Well done!

Fantastic service, delivery within a few days from ordering online. Thank you.

Very good thanks

Good selection and excellent service.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Great service and the products was exactly as advertised – thank you.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Previous order was delivered promptly and in good order. Will see about this one

easy to use and easy payment options

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Excellent service, well done!
Got my products the day after ordering.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

Excellent service, i had a question and within 10 minutes they came back to me

I’m extremely happy about the service, keep up the good work Naas and the team

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Good experience all round! Good quality product, efficient delivery .

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

The delivery was really quick and I received exactly what I ordered.
Thanks!

Fast, efficient and correct every order

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Great service and pricing, thanks for your help!

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Awesome service and experience.

Fantastic service. Received within 24hours. Very happy with our lamps!

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Great website to work off
Good communication after order

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

The experience was quick, efficient and superb. Well done!!!

Wonderful service Quicker than expected Thank you

Thank you for your fast efficient delivery.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Great and easy service. Lights arrived a few days later. Perfectly packed.

Very pleased with both the service and the product

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Excellent service, super fast! Thanks Lennox!

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Four items were returned due to damage.

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

Website and on-line shopping a pleasure!
seemless!
Thank you

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Excellent service

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

World class service coupled to an unbelievable delivery time! Well done!!

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Quick and efficient service

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Always have a good experience online and in store

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Excellent service. Super impressed.

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

Great service, order arrived the next day

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Excellent service all round from both sales and delivery team, Thank you

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Lots of choice and easy to order. Hoping the delivery does not take too long

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Excellent service!!
Delivery was done the next day… Stunning light

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Awesome and quick. Great products

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Quick response and good service!

Thank you for prompt efficient service. Had a problem with one of the pendants I received, spoke to the lady, Zanele, at the Lighting warehouse. She was fantastic and solved the problem, two days later I received the small replacement.

This is the fourth time I ordered lights and certainly not the last. Thank you again.

So user friendly and beautiful products. So very convenient.

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Fantastic service!!!!

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

I cannot believe the speed with which you delivered these items

short of being miraculous

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Very easy to order and pay, but the jury is out until I have delivery 😉

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Your website and service has been of a very high standard. thank you so much

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Excellent service and quick delivery. thank you

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

excellent service, and goods packed well

Love the fast service! Thank you!!

Such quick delivery! Driver was so friendly and helpful. Thank you!

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

Great service and delivery turnaround!

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Your service is excellent! Thank you.

Thank you for your very efficient service.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Great service and product, very happy!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Really great! Fast delivery

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Great service
Thank u

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Service is impeccable – prompt, efficient, error free – it’s the reason I support your store & recommend it to others.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

Satisfied with product. Super fast delivery. Hassle-free

Easy website
Easy to pay
Excellent delivery!
Thank you

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Well considering I still haven’t received the product I paid for this review isn’t great….

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

My experience in ordering and delivery was absolutely stress -less! Thank you

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

Excellent service and products. I will definitely buy from you on line again

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Awesome service. I ordered my lights and they were delivered the very next day!

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Service was excellent, but inability to track the courier was frustrating.

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Delivery was timeous and the product was received in good order and is of good quality

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

Thank you I received my order and extremely happy

Very happy with my purchase and delivery was super quick….thank you

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Good prompt service.

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Awesome experience & fast delivery, Tnx

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Happy with the whole experience with lighting warehouse.
From the great price, order process, the quick delivery and the beautiful light fixtures.
Thank you

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Easy online purchase, next day delivery!

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Wonderful service

The desk lamps are both lovely and delivery was prompt. Thank you!

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Truly efficient service and delivery, taken by surprise and delighted with the experience

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Thank you for such amazing service and prompt deliveries

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Great all round experience- quick delivery

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Very fast delivery, good quality!

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Ordered pendant lights quick and excellent service delivered in two days thank you!

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

The best so far

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

great service, keep it up !!!!
regards Reinet

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Excellent experience and products. Keep up the outstanding work.

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Good punctual delivery service.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Fantastic service and beautiful lampshades.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Seamless – thank you

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

The product was delivered with speed and efficiently. Thank you.

Excellent and efficient service!

So easy, fast and professional. Definitely recommend lighting warehouse

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Website easy to navigate. Good selection of lights to choose from

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

the service is excellent, keep up the good work team

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Great online shop, had exactly what I wanted

Easy to order. Delivery fast. We are very happy with our product.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Great service. Good products

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Very good experience – good choice, great updates on delivery – well packaged – thank you

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Quick and efficient.

As before, world-class service. Keep it up. Thank you

Fast service, good product quality, Exactly as advertised, the best price.

Exceptional service! Thank you so much.

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

Super fast delivery. Very impressed

Very fast and efficient service I will definitely recommend your services. Thank you

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Well done. Keep going.

Excellent service. Happy customer

Excellent

Very prompt response. Thank you very much

Wonderful fast and effective delivery and service
Love my lights

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Beautiful light fittings. Service – quick, efficient!
Thank you

Very quick and efficient service. Thank you very much.

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Prompt, efficient service!

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Fantastic service: fast, friendly and efficient! Thanks!

A very quick process from ordering to availability, taking a morning to have the product in hand.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Great experience! Easy to order and package update was spot on. Many thanks

Everything was received well. Thank you.

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Great service and fast delivery.
My goto shop for all my lighting needs

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Received damaged goods. Still waiting for replacement.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

Out of the ordinary service, first the very fast e-mail reply to my query, then the, again, very fast delivery of the goods. Anytime again

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

A quick and effortless shopping and checkout experience!

Excellent

Your website layout and convenience is a strong selling point

Easy and in own comfort zone

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Out of the ordinary service, first the very fast e-mail reply to my query, then the, again, very fast delivery of the goods. Anytime again

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Super quick and friendly service! Will definitely use Lighting Warehouse again!

Professional service. Fast and efficient.
Will definitely recommend them.

Very good response and advice on the chat and delivery was quick and efficient. Thank you

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Fast delivery, competent advise via email.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Exceeded my wildest expectations – better and quicker than all so called online stores!

Super fast delivery, thanks.

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Very happy with the service. Ordered items were delivered in record time

Wonderful and speedy service.

Delivery on time and well packaged.
Product is good.

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

Dealing with you was simple, plain, smooth and painless keep it up?

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Excellent,fast service! I got exactly what I ordered.
Thanks

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Great and very efficient service. Thank you!!

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Excellent service, received my order same day

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Great products and swift delivery

Excellent service.

Efficiant website and service

baie goeie produk baie gelukkig

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Great service, easy to order and swift delivery

Correct order delivered in good time. Well done

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Quick easy and very user friendly online site.

Thank you

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Fantastic service and products.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

I am extremely happy with the service and assistance I received this morning

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Well organised website, great selection, easy process and quick delivery!

Quick and efficient service!

Very good service

Excellent service!

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Easy access, with good variety of products available

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Awesome service and delivery. I will definitely use you again.

Excellent professional service

Top drawer service. Thanks Natalie

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

The delivery was extremely fast. Impressive

Super fast and reliable service! Thank you

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Very impressed by Zanele’s response time and helpfulness. Thank you!

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Prompt service. Quick delivery. Very well packed as well. Thanks

Quick and easy online portal. Even your chat is pretty efficient

Excellent all round service. Fast delivery and a good quality product.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Your service is superb and professional.

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Excellent service and products – will definitely recommend to anyone and everyone

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Great experience and super fast delivery, well done

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Amazing products delivered at lightning speed. Absolute pleasure.

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

We bought 5 industrial ceiling fans literally more than 3 years ago, they were good quality fans, but one was either not installed well or just a defective fan and made a hell of a noise when switched on. At that stage we did nothing about the situation and did not report it.

3 years later we took this fan off and took it back to Lighting Warehouse Pretoria. I spoke to the store manager Graeme and he called Richard to assist. I was SO SURPRISED when Richard and a younger employee spent more than an hour fixing this faulty fan and afterwards when we put it up at home…VOILA! It was in perfect working order and working smoothly without a noise.

Well done guys, i will market you wherever i go! Thank you for walking the extra mile for your customers! It is highly appreciated!

You have won me over for the rest of my life.

I got my parcel earlier than I expected though I’m in rural area … Thank you

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Delivery was very quick. Great customer service.

Delivery was incredibly fast, morning order delivered by lunch. The led tubes weren’t packaged or bundled though, I broke 2 by the time I got home.

Great website and good service.

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Thank you for an easy to use online shopping experience. And super fast delivery.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Excellent service, prompt attention excellent prices

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Great 1st time experience. Order arrived speedily and products good as per pic.

Fast service and very good quality product.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

The Best service I received in a long time

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Products received quickly and in perfect condition

Love the service and love the lights

Great fast service, nice looking product but unfortunately small defects on one lamp

Great fast delivery. Easy website to navigate. I was very happy

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Thank you for the prompt delivery despite BF madness

Fantastic

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Excellent service, user friendly website, quick delivery! Will def recommend!

Excellent service and good quality products.

Great experience. Can’t wait for my delivery.

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

Completely painless and pleasant experience

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Perfect and fast – Thanks

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Fantastic service. I ordered the light and got delivery 48 hours later.

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

good and the online help was immediate response which assisted me in purchasing my products

Great service from Lennox!

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Great service and site. I bought a great light fitting and have bought the bulbs online today

Super Service!

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Great service and great products.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Excellent service:) ordered one day – delivered the next

Excellent service from the beginning to the end. Product quality is excellent.

EXCELLENT AND SUPER FAST

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

A+ on service, price and delivery

Excellent, fast service-was delivered day after ordered.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Really good service with fast delivery, will use and recommend The Lighting Warehouse to anyone looking for good quality product and service to match.

Fast service and a very happy customer 🙂

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

I am very happy with the lights and their quality.
I will definitely buy again soon.

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Excellent service and speedy delivery

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

As always. Pleasure to do business with Lighting warehouse. 

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Great service.
Good quality products.
Can’t wait for my next purchase.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Excellent selection and very happy with product received.

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Excellent service and product exactly as described.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Everything was timeous and ran smoothly. thank you

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

The chandeliers are amazing, so beautiful and a very good price!

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

Easy & convenient. Thank you.

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Very good service. A suggestion that you maybe allow clients to change the payment method.

Excellent turnaround time on the order

GREAT SPEEDY SERVICE

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

I received a reply to my question within minutes

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Online shopping was a breeze with super fast delivery.
I was impressed!

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

All good thank you. Received very quickly!

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Brilliant delivery thanks

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Product 10/10 for quality and price. Delivery service also good

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

We are very pleased with great product and excellent, efficient service. Thank you!

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Thanks for the prompt and helpful service. Much appreciated!

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Exceptional service.

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Website, service and delivery was of a high standard

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Good service and good quality product

Everything about the experience has been fantastic! Superb service, thank you

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Always receive good service ..delivery within 3 days and products never disappoints

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Excellent service. Thank you!

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Excellent services and fast delivery also

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

The service was 5 star.

Ordered Friday,
Delivered Monday!

Great to do business with you. delivery was fast and all items delivered as per order.

Ordered online on Sunday received Monday, wow!

The light shades I ordered arrived and the delivery went well. I did however also order two large globes, which weren’t delivered.

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Super fast delivery, thanks

Thank you for prompt and excellent service

Fast delivery, good service!

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Great service received thank you

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Your excellent service delivery is greatly appreciated!

The experience of shopping was easy and simple, but it is e-commerce so not to hard to get right.

The PROBLEM occurred in the delivery. The items were sent to the billing address and not the shipping address. So had to incur my own cost to have items couriered to the correct address.
The service declined further when none of my follow up emails were answered! Come now Lighting Warehouse, sort it out.

Excellent online service via chat! Loved it it helped push me over the line!

great experience overall

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Fast service and fast delivery. We were impressed!!

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Great service, will definitely do business again.

All-round great experience! Thank you

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

Excellent service

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

Quick on delivery. Products as expected.

Very efficient, professional service with a speedy delivery

Brilliant and efficient service. Thank you.

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Excellent service and products

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Excellent service.

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Very happy with our light and the good service we received.

Easy to use website, great product description and quick confirmation and delivery of orders placed

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

Very quick and well packed delivery, pleased with the lamp shades

I love the floor lamp so much. I’m always getting compliments when people see it. It’s worth the buy and I’m happy 🙂

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Thank you. Helpful person on the phone and easy and efficient ordering system online

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Excellent, easy website! Happy customer!

Fast, free delivery! Thank you!

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Globes and lamp were ordered and delivered after 7 days

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

Thank you for good and quick response

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Very good and speedy service. Goods were delivered within 2 days.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

quickest delivery time I have ever experienced. Well done

Website was easy to navigate and checkout process was simple abs quick

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Great range of products, excellent prices, user-friendly website

Great, prompt and professional service!!!
Thanks a million.

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

5 star treatment,quick and very professional

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Excellent service. But if a part of your chandelier broke – parts are not for sale to save your chandelier. have to buy a new one.

Quick and efficient service – thank you so much!

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Very satisfied with service and price. Will use Lighting Warehouse again.

Very quick delivery and we live 2 1/2 hours from Pretoria….

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

You guys exceeded my expectations, it was fast. Well done

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Fantastic service. Thank you

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Order arrived quickly and very happy with the quality of the fitting I purchased

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Website was easy to navigate and I was able to checkout safely and quickly

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Excellent

Good prices and quick service online and telephonically. Thank you.

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

I had an excellent shopping experiance

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

The service was good and perfect,delivery was so quick within 3 days

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Hassle free, quick and easy

Great, fast service!

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!