A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Good service and timely delivery! Really impressed with my ceiling fan received!

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

Good service

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Great product, great service and speedy delivery. Will definitely shop with them again.

Thank you for an easy to use online shopping experience. And super fast delivery.

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

Excellent service, well done!
Got my products the day after ordering.

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Awesome service. Prompt delivery. Will definitely do business with you again.

Excellent selection and very happy with product received.

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Excellent service, thank you.

Very efficient and professional service

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

The delivery was really quick and I received exactly what I ordered.
Thanks!

Service excellent.

Excellent turnaround time on the order

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Excellent all round service. Fast delivery and a good quality product.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Brilliant service from start to finish.

Thank you

Efficient and prompt service.

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

I order three items and received all in 3 days , no hassles , happy customer thank you

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

One of my favourite shops in ZA and always my go-to for something that little bit different.

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Excellent service

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Thank you for prompt efficient service. Had a problem with one of the pendants I received, spoke to the lady, Zanele, at the Lighting warehouse. She was fantastic and solved the problem, two days later I received the small replacement.

This is the fourth time I ordered lights and certainly not the last. Thank you again.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Excellent service and quality.

Very efficient service – great product – will definitely use you guys again! Thank you!

Excellent service, i had a question and within 10 minutes they came back to me

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

We bought 5 industrial ceiling fans literally more than 3 years ago, they were good quality fans, but one was either not installed well or just a defective fan and made a hell of a noise when switched on. At that stage we did nothing about the situation and did not report it.

3 years later we took this fan off and took it back to Lighting Warehouse Pretoria. I spoke to the store manager Graeme and he called Richard to assist. I was SO SURPRISED when Richard and a younger employee spent more than an hour fixing this faulty fan and afterwards when we put it up at home…VOILA! It was in perfect working order and working smoothly without a noise.

Well done guys, i will market you wherever i go! Thank you for walking the extra mile for your customers! It is highly appreciated!

You have won me over for the rest of my life.

Great and very efficient service. Thank you!!

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

Great service. Quick, efficient, hassle-free

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

Brilliant delivery thanks

As always, service was excellent and deliver time good

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

Superb service

Excellent and professional service!

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

All good thank you. Received very quickly!

World class service coupled to an unbelievable delivery time! Well done!!

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Excellent service and delivery time.
Thank you

Perfect and fast – Thanks

Fantastic service!!!!

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Fast, efficient and correct every order

Very quick delivery – Lennox the driver very friendly

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

the service is excellent, keep up the good work team

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Professional service. Fast and efficient.
Will definitely recommend them.

Very quick delivery. Great product!

I found the detail on the website useful and complete. The ordering was reasonably simple and the delivery was faster than I expected. Thank you for your fine service

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Thank you for super fast delivery. The lamp is simply fabulous.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

The Best service I received in a long time

Very good service

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

So easy to order and arrived within 2 days – great service x

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Fantastic service. I ordered the light and got delivery 48 hours later.

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

baie goeie produk baie gelukkig

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

Excellent!
Fast and efficient

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Quick and efficient service

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

great service, keep it up !!!!
regards Reinet

A quick and effortless shopping and checkout experience!

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

All aspects of perfection ?

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Excellent and speedy service. Delivery within 24 hours of placing the order.

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Efficiant website and service

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Awesome experience & fast delivery, Tnx

Thank you for excellent service and good quality products!

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address?? Thursday delivery before 11:00?? pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

Very prompt and efficient service and love my new product. Thanks very much.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

Excellent

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Fantastic service. Thank you

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Great and easy experience.

Excellent quality and service – best value for money I have come across.

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Good prices and quick service online and telephonically. Thank you.

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Dankie ? exactly what I’ve ordered and just in time

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

quickest delivery time I have ever experienced. Well done

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

I ordered dimmable and non dimmable LEDs but I received only non dimmable LEDs. I have tried to get in touch with Lightingwarehouse on email and through online chat to no avail. The thing is they now owe me money since there is a price difference between the different LEDs. Anyway let’s see if I get this situation rectified anytime soon.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Good selection and excellent service.

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

Fantastic service and products.

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Reliable and quick service.

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Great product range, excellent prices, nice website, no complaints, definitely be back again

Thank you for your excellent service which is not so easy to find these days, much appreciated

Good products at good prices

Excellent service. Thank you!

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Fantastic service and amazing delivery times

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

The service was excellent and spot on time

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

The experience was quick, efficient and superb. Well done!!!

Exceptional products, pricing is good and staff excellent

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Thank you, very happy with both the product and the service, the whole experience was hassle free

Service and delivery was excellent – well done.

Very user friendly site!

Best service I’ve ever had. Love my lights. Quick and affordable

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Great quality products at good prices! Fast delivery!

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Great experience! Easy to order and package update was spot on. Many thanks

Seamless – thank you

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Delivery was very quick. Great customer service.

Very fast service. Products at expected quality.

Great service and speedy delivery to Cape Town.

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Truly efficient service and delivery, taken by surprise and delighted with the experience

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

Your website layout and convenience is a strong selling point

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Thank you for prompt and efficient service. Will definitely support you again.

Excellent service, fast, professional and love my lamp! It’s great quality!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

It was great and the lamp is great too!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Awesome Service, very happy with the products received! Would recommend. Thank you

Service is impeccable – prompt, efficient, error free – it’s the reason I support your store & recommend it to others.

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Fantastic service. Well done!!

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

Thank you for such amazing service and prompt deliveries

Fast service and very good quality product.

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

Very happy with the service. Ordered items were delivered in record time

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

perfect service, nothing else to say

Hassle free and the goods I ordered arrived the next morning.

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Very good thanks

Good service

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Great service, easy to order and swift delivery

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Excellent internet order process and efficient delivery.

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Fantastic service.

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Everything was timeous and ran smoothly. thank you

Excellent job

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Fantastic service and beautiful lampshades.

Positive experience shopping online!

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Excellent

Excellent service

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Excellent service, fast delivery and good quality products.

Excellent service.

Seemless, easy.

Wonderful assortment of lights. Very very happy

What fantastic service and amazingly quick delivery. Kumaran was friendly and efficient and I’m super chuffed with my ceiling fan.

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Excellent service and delivery

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Great service and products.

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Love my light, delivery was so fast! I loved that… very efficient

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Excellent service!!
Delivery was done the next day… Stunning light

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Excellent service, quick delivery, beautiful product!!! Thank you

Fast and efficient delivery

Great service and fast delivery. Thanks for the pleasant shopping experience.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

The process of ordering online was painless, hassle free, and quick

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

I received a reply to my question within minutes

Fast, free delivery! Thank you!

Website easy to navigate and excellent delivery service

Website is very user friendly. Thanks for a great online experience!

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Excellent service. Happy customer

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

As always. Pleasure to do business with Lighting warehouse. 

Very happy with the service and swift delivery of the items I ordered. Many thanks

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Very prompt response. Thank you very much

Thank you for prompt and excellent service

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Order and delivery within 24 hours. Great service

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Unbelievable, within two hours of ordering the items online, my order was delivered to my house.
The delivery person, Kumaran, was incredibly friendly and insisted to carry the items inside. He even offered to take the packaging with him. It was my first online order with Lighting warehouse and I am pleasantly surprised. Thanks so much. Best online shopping experience ever!

Good punctual delivery service.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Excellent service!

Fantastic service!!!

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

Love the fast service! Thank you!!

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Really fast shipping. Happy with product.

Keep up the good work. Your service is excellent.

Excellent service:) ordered one day – delivered the next

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Wonderful and speedy service.

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

was very happy with service, you were quick and and fast.. and very easy to order.

Wow, fast delivery, great product!! Thanks!!

Fast and efficient service. Great products at reasonable prices?

Website was easy to navigate and checkout process was simple abs quick

Great service – first time I’ve used them and won’t be the last!

Efficient service and prompt delivery. Thank you!

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Efficient service

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Great service, thank you

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Excellent service. Super impressed.

Website and on-line shopping a pleasure!
seemless!
Thank you

Excellent service
Fast and efficient
Order complete and correct
Would recommend

Awesome service with even better delivery experience . Thanks guys great service and product

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Awesome service and delivery. I will definitely use you again.

Great service and very quick

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

THE best service I have ever received from online shopping!!

Super fast delivery and I absolutely love the light!

So easy, fast and professional. Definitely recommend lighting warehouse

Bought 2 lamps and love them and the service given was excellent

Great everything. Product to delivery.

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

I am extremely happy with the service and assistance I received this morning

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Excellent service, received my order same day

Thank you I received my order and extremely happy

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Very fast and efficient service I will definitely recommend your services. Thank you

Awesome service!!!

I received my order within 3days and the lights were more than beautiful ??… Exquisite

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Easy website
Easy to pay
Excellent delivery!
Thank you

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Easy online purchase, next day delivery!

Brilliant service thank you!!

Lots of choice and easy to order. Hoping the delivery does not take too long

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Brilliant service…. So quick with delivery. Thank you very much!

Fast service and a very happy customer 🙂

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Very good experience – good choice, great updates on delivery – well packaged – thank you

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Quick and efficient service – thank you so much!

Excellent service.

Great website and good service.

Fantastic service: fast, friendly and efficient! Thanks!

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Thank you for the prompt and professional service.

Thank you!! Great service!! Received the day after ordered!!

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Excellent and Reliable service. Thanks

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

It was a great experience delivery was super fast. Will definitely shop online with you again!!

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Excellent service and very quick delivery.

Package received all in good order thanks for the great service

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

Thanks for good service!!

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

Very efficient, professional service with a speedy delivery

Exceptional service.

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Fast and efficient!

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Excellent service from the beginning to the end. Product quality is excellent.

Great service. Beautiful products.

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Great service, order arrived the next day

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

absolutely awesome service
will recommend
efficient turnaround time

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Ordered online on Sunday received Monday, wow!

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Excellent products with excellent service.

Wonderful service.
Lennox was so helpful and would order from you guys again!

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Excellent professional service

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Very easy to order and pay, but the jury is out until I have delivery 😉

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Ordered pendant lights quick and excellent service delivered in two days thank you!

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Excellent experience and products. Keep up the outstanding work.

Quick and easy online portal. Even your chat is pretty efficient

Great and efficient. Like your product range. The third time we have placed an order with your company.

Exceptional service! Thank you so much.

Awesome service!! I placed my order this morning and it was delivered the same day

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Excellent service. Will use you again. Thank you!

Fast service and fast delivery. We were impressed!!

Very good service. A suggestion that you maybe allow clients to change the payment method.

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

I could find the type of plugs I was looking for at the best price

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Wow, what a Service, delivery at a blink of an eye.

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Thank you for the great product and excellent service.

I was totally satisfied with the service offered by The Lighting Warehouse

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Service was so quick, and delivery man was friendly!

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

very easy to order and system professional

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

We are very pleased with great product and excellent, efficient service. Thank you!

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Well considering I still haven’t received the product I paid for this review isn’t great….

Quick response and good service!

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

The delivery was extremely fast. Impressive

Easy to order. Delivery fast. We are very happy with our product.

Great service, thank you! Very happy with my new floor lamp!

Very impressed by Zanele’s response time and helpfulness. Thank you!

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Previous order was delivered promptly and in good order. Will see about this one

your service was amazing , I was shocked when i received my order so quickly

Great service and the products was exactly as advertised – thank you.

Awesome service. I ordered my lights and they were delivered the very next day!

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Website was easy to navigate and I was able to checkout safely and quickly

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Tx… Product arrived in less than 24 hrs!”

Delivery was incredibly fast, morning order delivered by lunch. The led tubes weren’t packaged or bundled though, I broke 2 by the time I got home.

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Smooth transaction and express shipping.
High five to the delivery guy.

The service was 5 star.

Ordered Friday,
Delivered Monday!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Very good and speedy service. Goods were delivered within 2 days.

Efficient service, speedy delivery. Lovely chandelier

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Service & delivery was Top Class!

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Best service I have ever had

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Thank you to the Lighting Warehouse team for the excellent service via your Whatsapp channel, the prompt and professional delivery by Mr Lenox, and a quality product. It is great to be able to purchase an identical item to the one I purchased from you from several years ago using the SKU number.

Much appreciated

Excellent service!!

Super quick and friendly service! Will definitely use Lighting Warehouse again!

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

Great range of products, excellent prices, user-friendly website

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Great 1st time experience. Order arrived speedily and products good as per pic.

EXCELLENT AND SUPER FAST

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Great and fast

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

The desk lamps are both lovely and delivery was prompt. Thank you!

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Fantastic service. Received within 24hours. Very happy with our lamps!

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Great, speedy service and very happy with the product received.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Exceptional customer service….

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Great fast service, nice looking product but unfortunately small defects on one lamp

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Beautiful product and exceptional service. Thank you!

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Excellent service and product exactly as described.

WOW! I am utterly blown away at the delivery and turnaround. Ordered around 11pm AT NIGHT… by 08h00 the next morning, I had been called by (the incredibly friendly) Zanele from your dispatch, and my order was received, in good order, within a few hours. Given that delivery was free on top of this – I am totally and utterly amazed! THANK YOU!!!!!

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Great to do business with you. delivery was fast and all items delivered as per order.

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Quick delivery, correctly supplied

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Very quick and well packed delivery, pleased with the lamp shades

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

Excellent service- very efficient and great products & website!!

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Good service and keeping me up to date with my online order. I would definitely recommend them.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

You are one of my favourite online businesses. Always a great experience. Thank you.

Great service
Thank u

good and the online help was immediate response which assisted me in purchasing my products

Great service. Good products

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Very efficient website and delivery

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Loved the products and the fast delivery!

Everything was received well. Thank you.

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

Such a pleasure to get service like this!!! Thank you very much.

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

Great service

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

Great service and product, very happy!

Very quick and efficient service. Thank you very much.

Great service!

Hassle free, quick and easy

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

Thanks for your prompt response. Awesome

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Very good service and swift delivery – thank you!

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

Correct order delivered in good time. Well done

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Was a great service experience, well done!

Thanks, the service was excellant

Wonderful fast and effective delivery and service
Love my lights

Good job on the website. Hoping the delivery goes well too.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Thank you for your fast efficient delivery.

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Excellent!

Excellent service – could not believe how quickly you delivered! Very impressive!

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

Service is tops. well done.

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

5 star treatment,quick and very professional

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Dealing with you was simple, plain, smooth and painless keep it up?

Great service and great products.

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

Thanks for the fast and excellent service. Will place my next order shortly.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Your website and service has been of a very high standard. thank you so much

Super fast and reliable service! Thank you

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Great, quick service and delivery.

Great product, great service!!!

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Easy online process and a good selection of products

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

Impressed

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Good experience all round! Good quality product, efficient delivery .

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

excellent service for a very small purchase , thank you

Very satisfied with service and price. Will use Lighting Warehouse again.

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Speedy, efficient and quality items. Well done!!

Easy & convenient. Thank you.

Excellent and efficient service

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Effortless shopping, registration & checkout

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

The best so far

Product 10/10 for quality and price. Delivery service also good

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Excellent service and products. I will definitely buy from you on line again

Great service, lights are exactly as described, excellent value for money.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Website, service and delivery was of a high standard

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

Thank you for the prompt delivery despite BF madness

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

The product was promptly dispatched and arrived within the week. Would recommend.

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Great online help! I can shop quickly and effectively from my laptop

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Easy-to-use Online Service

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Easy to use website, great product description and quick confirmation and delivery of orders placed

Quick and efficient.

The experience of shopping was easy and simple, but it is e-commerce so not to hard to get right.

The PROBLEM occurred in the delivery. The items were sent to the billing address and not the shipping address. So had to incur my own cost to have items couriered to the correct address.
The service declined further when none of my follow up emails were answered! Come now Lighting Warehouse, sort it out.

Very fast delivery, good quality!

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Excellent service and speedy delivery

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Speedy delivery! I am yet to install the light but the turn around time was impressive

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Great experience ordered my goods and 2 days later arrived. Thank you!

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Excellent

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

Excellent efficient online service and delivery. Impressed.

very impressed with the online and instore (centurion ) support and help

Well organised website, great selection, easy process and quick delivery!

Excellent service, super fast! Thanks Lennox!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

It was a pleasure doing business with you

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Love the products , good prices, fast delivery!!!!!!!!

Brilliant and efficient service. Thank you.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Brilliant service, especially from Naas

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

Good shopping experience

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

Great service and quick turnaround time for me to collect my online purchase

Excellent service and quick delivery. thank you

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Great experience. Can’t wait for my delivery.

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Received damaged goods. Still waiting for replacement.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Excellent – Fast and Efficient…

Arrived within 24 hrs of ordering. Quick and efficient

Great product, great (and fast) service.

Excellent

Thank you. Helpful person on the phone and easy and efficient ordering system online

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Such a swift, easy to use online shop.
Thank you

Excellent service and great delivery less than two days

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Great range
Easy to purchase
Delivery fast

Products arrived much earlier than expected. Well done!

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

My order was delivered fast. Really satisfied with the service. The product is amazing.

Your website is easy to use and very informative on products etc.

Thanks

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

Delivery on time and well packaged.
Product is good.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Fantastic service!!

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Satisfied with product. Super fast delivery. Hassle-free

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Fantastic service. Order was delivered within 24 hours. Really impressed.

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Great and easy service. Lights arrived a few days later. Perfectly packed.

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Very happy with the light I purchased and super quick delivery!!

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

So user friendly and beautiful products. So very convenient.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

I am very happy with the lights and their quality.
I will definitely buy again soon.

Great all round experience- quick delivery

Order arrived quickly and very happy with the quality of the fitting I purchased

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

Excellent service all round from both sales and delivery team, Thank you

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Product as described, reasonably priced and delivered on time.

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Your service is superb and professional.

Awesome and quick. Great products

Absolutely amazing, the products arrived in Capetown in record time and exactly as described. Highly recommended for the excellence in service.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

All was great!

Excellent, fast service-was delivered day after ordered.

Thank you for good and quick response

Fast delivery, good service!

Super Service every time. Thank you so much

I had an excellent shopping experiance

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Website easy to navigate. Good selection of lights to choose from

Excellent services and fast delivery also

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Quick, efficient and accurate service! Great products, as always!

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Excellent service

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Some of the best service and online experiences ever!!
Thank you!

Great products and swift delivery

As before, world-class service. Keep it up. Thank you

Excellent service and good quality products.

GREAT SPEEDY SERVICE

What a great service, placed my order @6:55am , 5 hours later my order was delivered at the door.
Wow, this is amazing, I’d recommend Lighting Warehouse at anytime 🤩🤩! Quality of the product purchased ⭐️⭐️⭐️⭐️⭐️👌🏾

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Always have a good experience online and in store

Great service! Lamp works really well!

Process and delivery was good. One bulb did not work which was not good.

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

So incredibly efficient, next day delivery. Absolutely incredible

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Very quick delivery and we live 2 1/2 hours from Pretoria….

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

What a great experience. I order the Monday night and Tuesday it was delivered

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

We are so happy with our lamps! They are excellent quality and were delivered within 24 hrs! Thank you!

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

The light shades I ordered arrived and the delivery went well. I did however also order two large globes, which weren’t delivered.

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

A+ on service, price and delivery

I got my parcel earlier than I expected though I’m in rural area … Thank you

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Out of the ordinary service, first the very fast e-mail reply to my query, then the, again, very fast delivery of the goods. Anytime again

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

easy to browse on web page with great prices.. thank you

Excellent service from answering email query to delivery. Thank you

A very quick process from ordering to availability, taking a morning to have the product in hand.