A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Everything was resolved smoothly

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Service was good, product delivered 380 km’s away the next day.

Well done Naas

Very pleased with both the service and the product

Easy website
Easy to pay
Excellent delivery!
Thank you

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

The best so far

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Excellent service

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

Really great! Fast delivery

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Quick easy and very user friendly online site.

Thank you

Very good service. Congratulations !

Always receive good service ..delivery within 3 days and products never disappoints

Easy website to use

Very efficient and professional service

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

Absolutely amazing, the products arrived in Capetown in record time and exactly as described. Highly recommended for the excellence in service.

Very quick delivery and we live 2 1/2 hours from Pretoria….

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Thank you, very happy with both the product and the service, the whole experience was hassle free

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Very fast turn around time, i order the previous night and by next day the order was ready for collection

THE best service I have ever received from online shopping!!

Great, prompt and professional service!!!
Thanks a million.

Easy-to-use Online Service

Very quick delivery. Great product!

Fast delivery, good service!

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Excellent service – could not believe how quickly you delivered! Very impressive!

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Thank you for the excellent service as always.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Easy access, with good variety of products available

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Very prompt response. Thank you very much

Thank you for good and quick response

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

It was great and the lamp is great too!

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Super fast delivery. Very impressed

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Order and delivery within 24 hours. Great service

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Fantastic service.

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Fast service, good product quality, Exactly as advertised, the best price.

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

Bought 2 lamps and love them and the service given was excellent

Very efficient, professional service with a speedy delivery

Super quick and friendly service! Will definitely use Lighting Warehouse again!

Good service and keeping me up to date with my online order. I would definitely recommend them.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Super fast delivery, thanks.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Website, service and delivery was of a high standard

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Very happy with the service. Ordered items were delivered in record time

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Service was excellent, but inability to track the courier was frustrating.

Product 10/10 for quality and price. Delivery service also good

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Excellent and efficient service!

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Well organised website, great selection, easy process and quick delivery!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Excellent service. But if a part of your chandelier broke – parts are not for sale to save your chandelier. have to buy a new one.

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Thank you for prompt and efficient service. Will definitely support you again.

Thank you for prompt and excellent service

Excellent, easy website! Happy customer!

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Process and delivery was good. One bulb did not work which was not good.

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

Thank you for your fast efficient delivery.

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Good shopping experience

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

Great to do business with you. delivery was fast and all items delivered as per order.

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Great service, received products as advertised. Thank you!!

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Previous order was delivered promptly and in good order. Will see about this one

The delivery was extremely fast. Impressive

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Very happy with my purchase and delivery was super quick….thank you

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Website easy to navigate and excellent delivery service

Very satisfied with service and price. Will use Lighting Warehouse again.

good and the online help was immediate response which assisted me in purchasing my products

Product as described, reasonably priced and delivered on time.

Exceeded my wildest expectations – better and quicker than all so called online stores!

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

Excellent internet order process and efficient delivery.

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Brilliant service thank you!!

Thank you for good service!

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

Great, quick service and delivery.

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Excellent service!!

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Well done. Keep going.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Received damaged goods. Still waiting for replacement.

Quick delivery, correctly supplied

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Fantastic service. Received within 24hours. Very happy with our lamps!

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

very impressed with the online and instore (centurion ) support and help

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Quick response and good service!

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

The delivery was really quick and I received exactly what I ordered.
Thanks!

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Great service. Good products

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Good service

Great service and products.

Fantastic service!!!

Great and efficient. Like your product range. The third time we have placed an order with your company.

I cannot believe the speed with which you delivered these items

short of being miraculous

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Good special prices – speedy delivery

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Wonderful service.
Lennox was so helpful and would order from you guys again!

Seamless – thank you

Very good service. Received my parcel within a week. Thank you.

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Thank you for your excellent service which is not so easy to find these days, much appreciated

Thanks for a prompt response and efficient delivery ahead of schecule

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Impressed

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Thank you for excellent service and good quality products!

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Great service, thank you

Efficient service

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

So far so good. Waiting for delivery after lockdown

Everything about the experience has been fantastic! Superb service, thank you

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Super Service every time. Thank you so much

Great service and speedy delivery to Cape Town.

Great service! Lamp works really well!

Lots of choice and easy to order. Hoping the delivery does not take too long

Excellent Customer Service!!!

I received a reply to my question within minutes

Hassle free and the goods I ordered arrived the next morning.

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

A very quick process from ordering to availability, taking a morning to have the product in hand.

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

Excellent and efficient service

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Ordered online on Sunday received Monday, wow!

So efficient and perfect delivery!!

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

GREAT SPEEDY SERVICE

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

All good thank you. Received very quickly!

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Service and delivery was excellent – well done.

Great experience and super fast delivery, well done

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

Wonderful service Quicker than expected Thank you

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Excellent,fast service! I got exactly what I ordered.
Thanks

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Excellent service. Thank you

Excellent service and good quality products.

Arrived within 24 hrs of ordering. Quick and efficient

A+ on service, price and delivery

Hi, your service was fantastic and quick! Thank you. 

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Great service – thank you.

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Quality products, excellent service & quick shipping.

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

Great and easy service. Lights arrived a few days later. Perfectly packed.

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

Fast and efficient service thank you!

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Very good experience – good choice, great updates on delivery – well packaged – thank you

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Good selection and excellent service.

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Fast and efficient!

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

Super fast delivery, thanks

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

Dealing with you was simple, plain, smooth and painless keep it up?

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

Speedy delivery! I am yet to install the light but the turn around time was impressive

was very happy with service, you were quick and and fast.. and very easy to order.

The product was delivered with speed and efficiently. Thank you.

very easy to order and system professional

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

Great range
Easy to purchase
Delivery fast

Next morning delivery. Very impressive, thank you.

Excellent service and delivery

Wonderful fast and effective delivery and service
Love my lights

Love the fast service! Thank you!!

Very quick and well packed delivery, pleased with the lamp shades

Your website is easy to use and very informative on products etc.

Thanks

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Great service. Quick, efficient, hassle-free

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Excellent service.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Thank you for the great service

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Thank you for your excellent service. I have recommended you to my friends.

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

The process of ordering online was painless, hassle free, and quick

As always. Pleasure to do business with Lighting warehouse. 

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Excellent job

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Your website is easy to navigate. I also like the option to do direct eft payment rather than putting my card details on-line. Still waiting for my items to arrive, so hoping the items look good and arrive without damages

Excellent service, fast delivery! I’m very happy with the product

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Easy online purchase, next day delivery!

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Excellent!

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

Quick and efficient service – thank you so much!

Great website and good service.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Very good service

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

Easy, seemless online order process, items delivered in good time, very happy.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

Excellent service, received my order same day

Excellent service:) ordered one day – delivered the next

Thank you for prompt, excellent service!

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

What a great experience. I order the Monday night and Tuesday it was delivered

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Great service!
website so user friendly.
Next day delivery was fantastic!

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

Brilliant service…. So quick with delivery. Thank you very much!

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Great service.
Good quality products.
Can’t wait for my next purchase.

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Thanks for good service!!

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

Loved the products and the fast delivery!

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Exceptional products, pricing is good and staff excellent

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Fantastic service and beautiful lampshades.

Products received quickly and in perfect condition

Exceptional service.

Absolutely fantastic service – very happy ?

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Great all round experience- quick delivery

Very good and speedy service. Goods were delivered within 2 days.

excellent service, and goods packed well

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Placed my order online and received my fans 4 days later.

Fans are not yet installed but the product quality looks great

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

Excellent service- very efficient and great products & website!!

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Excellent quality and service – best value for money I have come across.

Completely painless and pleasant experience

Excellent and Reliable service. Thanks

Very impressed by Zanele’s response time and helpfulness. Thank you!

Very fast service. Products at expected quality.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Good service and good quality product

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Great service and LOVE my new light

easy to browse on web page with great prices.. thank you

Tx… Product arrived in less than 24 hrs!”

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Great fast service, nice looking product but unfortunately small defects on one lamp

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Quick on delivery. Products as expected.

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Great products and swift delivery

Excellent service. Good pricing and fast delivery. Very happy customer. Would recommend The Lighting Warehouse to any person in need of lights . Thank you.

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

The experience was quick, efficient and superb. Well done!!!

fast quick and easy!

Your excellent service delivery is greatly appreciated!

Excellent, fast service-was delivered day after ordered.

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

Dankie ? exactly what I’ve ordered and just in time

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Excellent and speedy service. Delivery within 24 hours of placing the order.

Beautiful light fittings. Service – quick, efficient!
Thank you

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Good service and timely delivery! Really impressed with my ceiling fan received!

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Processing of order was quick but it took ages for the order to be delivered. Service over festive holiday added to the frustration but an estimated delivery date would have done wonders or a caution that there might be a delay.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

The service was good and perfect,delivery was so quick within 3 days

Great service received thank you

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

One of my favourite shops in ZA and always my go-to for something that little bit different.

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

Excellent service.
MANY THANKS to Naas.

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Excellent service, received on time and as expected

A quick and effortless shopping and checkout experience!

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Excellent service and I love the lamp stands – I am considering ordering two more!

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

Best service ever and quick delivery. Keep it up

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

Service is tops. well done.

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Smooth transaction and express shipping.
High five to the delivery guy.

Wonderful service

Satisfied with product. Super fast delivery. Hassle-free

Great service and site. I bought a great light fitting and have bought the bulbs online today

Efficient service. Thank you

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Goods arrived in time and were to specification

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

You guys exceeded my expectations, it was fast. Well done

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Great service and quick turnaround time for me to collect my online purchase

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Well considering I still haven’t received the product I paid for this review isn’t great….

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Fantastic service and amazing delivery times

Excellent service and products – will definitely recommend to anyone and everyone

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Great service, just we could not find the original lights we had seen, so had to go with another alternative

What fantastic service and amazingly quick delivery. Kumaran was friendly and efficient and I’m super chuffed with my ceiling fan.

Excellent experience and products. Keep up the outstanding work.

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Easy to use website, great product description and quick confirmation and delivery of orders placed

Excellent service and delivery time.
Thank you

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

Received the wrong light and when they phone they said write and email. No customer care!!!

Thank you for an easy to use online shopping experience. And super fast delivery.

perfect service, nothing else to say

Thanks for the fast and excellent service. Will place my next order shortly.

Awesome and quick. Great products

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Awesome service and delivery. I will definitely use you again.

As before, world-class service. Keep it up. Thank you

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Your service is excellent! Thank you.

I was totally satisfied with the service offered by The Lighting Warehouse

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Very fast delivery, good quality!

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Always effortless and efficient!
Great quality products!!

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Excellent service.

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Great range of products, excellent prices, user-friendly website

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Fantastic service and products.

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

The Best service I received in a long time

Quick and easy online portal. Even your chat is pretty efficient

Order arrived quickly and very happy with the quality of the fitting I purchased

I ordered dimmable and non dimmable LEDs but I received only non dimmable LEDs. I have tried to get in touch with Lightingwarehouse on email and through online chat to no avail. The thing is they now owe me money since there is a price difference between the different LEDs. Anyway let’s see if I get this situation rectified anytime soon.

excellent service for a very small purchase , thank you

Quick and efficient service

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Efficient service, speedy delivery. Lovely chandelier

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Wonderful!! Thank you. Great service and quality from beginning to end

My order was delivered fast. Really satisfied with the service. The product is amazing.

Thank you!! Great service!! Received the day after ordered!!

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Great service and the products was exactly as advertised – thank you.

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Delivery was timeous and the product was received in good order and is of good quality

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

Globes and lamp were ordered and delivered after 7 days

Best service I’ve ever had. Love my lights. Quick and affordable

Fantastic service: fast, friendly and efficient! Thanks!

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Excellent service. Happy customer

Excellent service

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Excellent service. Quick and professional

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Excellent service, delivery faster than expected, exceeded my expectations. Well done

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Quick and efficient service!

Great service, will definitely do business again.

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Very good thanks

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Great service and pricing, thanks for your help!

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Was a great service experience, well done!

Excellent service

Excellent service, prompt attention excellent prices

I made a note/request to be called telephonically before delivery but the note was ignored.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Delivery was incredibly fast, morning order delivered by lunch. The led tubes weren’t packaged or bundled though, I broke 2 by the time I got home.

Wide variety to choose from. Easy to order. Very positive experience

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Excellent service from answering email query to delivery. Thank you

Excellent professional service

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Quick and efficient.

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Great fast delivery. Easy website to navigate. I was very happy

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Exceptional customer service….

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Great service, lights are exactly as described, excellent value for money.

Great service and great products.

Excellent products with excellent service.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

great service, keep it up !!!!
regards Reinet

Great service. Beautiful products.

Fantastic service. Thank you

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Professional service. Fast and efficient.
Will definitely recommend them.

Super fast and reliable service! Thank you

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Prompt, efficient service!

Such a swift, easy to use online shop.
Thank you

Great, fast service!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Great website and a lovely variety to choose from

Great service, order arrived the next day

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Good job on the website. Hoping the delivery goes well too.

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

Beautiful product and exceptional service. Thank you!

Very efficient service – great product – will definitely use you guys again! Thank you!

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Good

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Excellent service from order to shipping thank you

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Excellent service, fast delivery and good quality products.

Fantastic

Your service is superb and professional.

Super Service!

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Excellence personified!!

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

Excellent service!

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

The service was excellent and spot on time

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Good punctual delivery service.

Excellent service. I sent a message and was phoned back immediately.

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

I had an excellent shopping experiance

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

Good prompt service.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

So easy, fast and professional. Definitely recommend lighting warehouse

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Excellent service and very quick delivery.

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Perfect and fast – Thanks

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Very prompt and efficient service and love my new product. Thanks very much.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Great online help! I can shop quickly and effectively from my laptop

Thank you for such amazing service and prompt deliveries

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Fantastic service!!

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Excellent service, well done!
Got my products the day after ordering.

your service was amazing , I was shocked when i received my order so quickly

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Efficiant website and service

Great service all round and great product – thank u very much for your prompt delivery ???

Great service – first time I’ve used them and won’t be the last!

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Wow, fast delivery, great product!! Thanks!!

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Products arrived much earlier than expected. Well done!

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

Thanks for your prompt response. Awesome

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Service & delivery was Top Class!

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Great experience! Easy to order and package update was spot on. Many thanks

I am very happy with the lights and their quality.
I will definitely buy again soon.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

Turnaround times are much too long.

Very happy with the product as well as the excellent service and speedy delivery.

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

5 star treatment,quick and very professional

Super!! Great website with wide range, easy payment, fast delivery

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Great service and fast delivery. Thanks for the pleasant shopping experience.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Super fast delivery and I absolutely love the light!

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Thanks, the service was excellant

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

Great service, quick delivery and good quality product. Thank you.

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

Excellent service and quick delivery. thank you

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Great service
Thank u

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Service was so quick, and delivery man was friendly!

Hassle free, quick and easy

Best service I have ever had

We are so happy with our lamps! They are excellent quality and were delivered within 24 hrs! Thank you!

Excellent efficient online service and delivery. Impressed.

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

Fantastic service. Well done!!

Excellent service. Will use you again. Thank you!

Great product range, excellent prices, nice website, no complaints, definitely be back again

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Great website to work off
Good communication after order

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

Ordered a Winchester pendant light online.
Online experience was quick and easy.
Product arrived quickly
Unfortunately the light did not fit together properly and was of a really flimsy and cheap feeling material for the price.
Sent back and refund was done.

Good products at good prices

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Such a pleasure to get service like this!!! Thank you very much.

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Excellent service, i had a question and within 10 minutes they came back to me

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

Fast and efficient service. Great products at reasonable prices?

Very good service and swift delivery – thank you!

I’m extremely happy about the service, keep up the good work Naas and the team

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Great product, great service!!!

Courier delivery was slow .
Should not 5 days from JHB to Cape Town .
Otherwise all good.

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

absolutely awesome service
will recommend
efficient turnaround time

Fast, efficient and correct every order

Exceptional customer experience

fast and efficient!

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Fast, free delivery! Thank you!

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Brilliant delivery thanks

Excellent service. Super impressed – will definitely order in future again.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Excellent Service – Thank you.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

Great and fast

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

Your website and service has been of a very high standard. thank you so much

I could find the type of plugs I was looking for at the best price

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

Great and easy experience.

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

Absolute Pleasure. Products great and speedy delivery.

Thank you for your prompt and excellent service, much appreciated!

Thank you for your quick service. Online shopping should be like this

You are one of my favourite online businesses. Always a great experience. Thank you.

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

Good experience all round! Good quality product, efficient delivery .

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

Positive experience shopping online!

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Very good service. A suggestion that you maybe allow clients to change the payment method.

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

Great quality products at good prices! Fast delivery!

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

All was great!

Excellent service. Thank you!

Excellent

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Excellent service, user friendly website, quick delivery! Will def recommend!

Excellent service, super fast! Thanks Lennox!

Fantastic service. I ordered the light and got delivery 48 hours later.

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Such an easy process to buy, and pleasantly surprised by no delivery fee!

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Very happy with the service and swift delivery of the items I ordered. Many thanks

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Fast service and very good quality product.

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Excellent service from the beginning to the end. Product quality is excellent.

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Awesome service. Prompt delivery. Will definitely do business with you again.

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.