I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Great range
Easy to purchase
Delivery fast

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

The process of ordering online was painless, hassle free, and quick

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Great product, great service!!!

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

Everything was resolved smoothly

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Excellent all round service. Fast delivery and a good quality product.

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

The lights I receive are always exactly as they are portrayed on the site. They come super quickly and in perfect condition. It is an easy to use site with gorgeous lighting solutions. I have bought many lights as I do up each room of our farmhouse!

The service was 5 star.

Ordered Friday,
Delivered Monday!

The service was excellent and spot on time

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

Loved the products and the fast delivery!

The desk lamps are both lovely and delivery was prompt. Thank you!

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Super efficient and excellent products, thanks.

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Love the products , good prices, fast delivery!!!!!!!!

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Excellent service, super fast! Thanks Lennox!

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Website easy to navigate and excellent delivery service

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Fast delivery, good service!

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

Efficiant website and service

Excellent service and delivery

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

All aspects of perfection ?

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Thank you!! Great service!! Received the day after ordered!!

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

You are one of my favourite online businesses. Always a great experience. Thank you.

Completely painless and pleasant experience

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Excellent service. Online purchase made and delivery took place the next day.

Excellence personified!!

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Ordered pendant lights quick and excellent service delivered in two days thank you!

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Excellent services and fast delivery also

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

Excellent service, received on time and as expected

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Easy online purchase, next day delivery!

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Very quick delivery – Lennox the driver very friendly

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

your service was amazing , I was shocked when i received my order so quickly

Excellent service, user friendly website, quick delivery! Will def recommend!

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Thank you for the excellent service as always.

Excellent, easy website! Happy customer!

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

Quick and efficient.

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Thank you to the Lighting Warehouse team for the excellent service via your Whatsapp channel, the prompt and professional delivery by Mr Lenox, and a quality product. It is great to be able to purchase an identical item to the one I purchased from you from several years ago using the SKU number.

Much appreciated

Good selection and excellent service.

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Fantastic service.

Thank you for prompt, excellent service!

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Great and very efficient service. Thank you!!

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Smooth transaction and express shipping.
High five to the delivery guy.

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Easy to order. Delivery fast. We are very happy with our product.

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

Order arrived quickly and very happy with the quality of the fitting I purchased

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Awesome experience & fast delivery, Tnx

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

fast quick and easy!

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Excellent – Fast and Efficient…

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Super Service every time. Thank you so much

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Very happy with my purchase and delivery was super quick….thank you

Wonderful and speedy service.

So easy, fast and professional. Definitely recommend lighting warehouse

Awesome service. Prompt delivery. Will definitely do business with you again.

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Very efficient service – great product – will definitely use you guys again! Thank you!

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

Really fast shipping. Happy with product.

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Good service

Website is user friendly, items are easy to find and registration is simple

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Excellent, fast service

Excellent professional service

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Excellent selection and very happy with product received.

I’m extremely happy about the service, keep up the good work Naas and the team

Such quick delivery! Driver was so friendly and helpful. Thank you!

Great, prompt and professional service!!!
Thanks a million.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Fast, free delivery! Thank you!

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Great service and great products. The shipping was quick and very happy with our purchase.

Perfect and fast – Thanks

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Amazing products delivered at lightning speed. Absolute pleasure.

Purchase was easy and simple. Delivery was quick and efficient

Excellent service.

All was great!

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Great service!

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

I am extremely happy with the service and assistance I received this morning

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Excellent service!

Very good service. Congratulations !

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Amazingly quick delivery. Thank you

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Efficient service

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Excellent service and I love the lamp stands – I am considering ordering two more!

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

I was totally satisfied with the service offered by The Lighting Warehouse

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Satisfied with product. Super fast delivery. Hassle-free

Excellent service and great delivery less than two days

Everything was received well. Thank you.

very impressed with the online and instore (centurion ) support and help

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Beautiful product and exceptional service. Thank you!

Everything was timeous and ran smoothly. thank you

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

Excellent!

Very good and speedy service. Goods were delivered within 2 days.

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Superb service

Good service

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Super fast delivery and I absolutely love the light!

very easy to order and system professional

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Great website and stylish, reasonably priced items

Four items were returned due to damage.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

Good prices and quick service online and telephonically. Thank you.

Very happy with the service and swift delivery of the items I ordered. Many thanks

Great online help! I can shop quickly and effectively from my laptop

Wow, fast delivery, great product!! Thanks!!

Impressed

Exceptional customer experience

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Delivery was very quick. Great customer service.

Speedy delivery! I am yet to install the light but the turn around time was impressive

Globes and lamp were ordered and delivered after 7 days

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Thank you for the great service

Excellent

Great range of products and prompt delivery. An excellent experience.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Awesome service!! I placed my order this morning and it was delivered the same day

Process and delivery was good. One bulb did not work which was not good.

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Thanks for a prompt response and efficient delivery ahead of schecule

Excellent service, i had a question and within 10 minutes they came back to me

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Very good experience – good choice, great updates on delivery – well packaged – thank you

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Good punctual delivery service.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Fantastic service and products.

Great service, good prices fast delivery.

Very happy with our light and the good service we received.

Great service and fast delivery.
My goto shop for all my lighting needs

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Quick on delivery. Products as expected.

Very happy with the product as well as the excellent service and speedy delivery.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Great service – thank you.

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

I found the detail on the website useful and complete. The ordering was reasonably simple and the delivery was faster than I expected. Thank you for your fine service

Very fast delivery, good quality!

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

easy to use and easy payment options

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

Great product range, excellent prices, nice website, no complaints, definitely be back again

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

EXCELLENT AND SUPER FAST

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Great service.
Good quality products.
Can’t wait for my next purchase.

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Excellent service and speedy delivery

Amazing service. Ordered online and literally received it the next day. What a great experience.

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Ordered online on Sunday received Monday, wow!

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

Received the wrong light and when they phone they said write and email. No customer care!!!

Great service! Lamp works really well!

Service was excellent, but inability to track the courier was frustrating.

Wonderful assortment of lights. Very very happy

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Thank you for your fast efficient delivery.

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Professional service. Fast and efficient.
Will definitely recommend them.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Fantastic service!!

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Quick easy and very user friendly online site.

Thank you

Excellent and speedy service. Delivery within 24 hours of placing the order.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Very good service. Received my parcel within a week. Thank you.

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

We are very pleased with great product and excellent, efficient service. Thank you!

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

The delivery was really quick and I received exactly what I ordered.
Thanks!

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Excellent service, well done!
Got my products the day after ordering.

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Excellent service, fast delivery and good quality products.

Excellent service and delivery time.
Thank you

Great, speedy service and very happy with the product received.

Easy & convenient. Thank you.

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Super fast delivery, thanks.

Excellent service, online and in the store self!!

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Great experience ordered my goods and 2 days later arrived. Thank you!

Really great! Fast delivery

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Excellent service- very efficient and great products & website!!

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Excellent service and products

Efficient service, speedy delivery. Lovely chandelier

Great service, received products as advertised. Thank you!!

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address?? Thursday delivery before 11:00?? pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Excellent service. But if a part of your chandelier broke – parts are not for sale to save your chandelier. have to buy a new one.

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

Website easy to navigate. Good selection of lights to choose from

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Great and fast

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Love the fast service! Thank you!!

Prompt service. Quick delivery. Very well packed as well. Thanks

Very easy to order and pay, but the jury is out until I have delivery 😉

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

Great service, will definitely do business again.

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Next morning delivery. Very impressive, thank you.

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

THE best service I have ever received from online shopping!!

I got my parcel earlier than I expected though I’m in rural area … Thank you

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

GREAT SPEEDY SERVICE

Excellent service, received my order same day

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

Thank you for prompt and excellent service

Great service from Lennox!

Very efficient, professional service with a speedy delivery

Fast and efficient!

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Excellent online service via chat! Loved it it helped push me over the line!

Very quick and well packed delivery, pleased with the lamp shades

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Super fast delivery. Very impressed

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

A quick and effortless shopping and checkout experience!

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

Good products at good prices

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Exceptional service.

Lots of choice and easy to order. Hoping the delivery does not take too long

Great everything. Product to delivery.

Great service. Beautiful products.

Good service

Excellent

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Speedy, efficient and quality items. Well done!!

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Excellent and professional service!

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Great, quick service and delivery.

Great experience. Can’t wait for my delivery.

Correct order delivered in good time. Well done

Awesome and quick. Great products

The delivery was extremely fast. Impressive

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Excellent,fast service! I got exactly what I ordered.
Thanks

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Great all round experience- quick delivery

Package received all in good order thanks for the great service

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

Excellent service!
Will definitely use you again.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Fantastic service. Well done!!

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Very happy with the service. Ordered items were delivered in record time

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Great website and good service.

Excellent service, quick delivery, beautiful product!!! Thank you

Very good service and swift delivery – thank you!

Website, service and delivery was of a high standard

Great service and speedy delivery to Cape Town.

Keep up the good work. Your service is excellent.

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Great experience and super fast delivery, well done

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Your website and service has been of a very high standard. thank you so much

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Love the service and love the lights

Very user friendly site!

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

Service was so quick, and delivery man was friendly!

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

The chandeliers are amazing, so beautiful and a very good price!

Thank you for the very prompt and painless delivery, excellent service and lovely product.

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Excellent service, fast, professional and love my lamp! It’s great quality!

Great service ! Thanks

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Excellent service and products – will definitely recommend to anyone and everyone

Out of the ordinary service, first the very fast e-mail reply to my query, then the, again, very fast delivery of the goods. Anytime again

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Very good service. A suggestion that you maybe allow clients to change the payment method.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

Great service and site. I bought a great light fitting and have bought the bulbs online today

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

Great range of products, excellent prices, user-friendly website

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

Excellent service from answering email query to delivery. Thank you

Best service I’ve ever had. Love my lights. Quick and affordable

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Thank you for good service!

Very prompt response. Thank you very much

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

As always. Pleasure to do business with Lighting warehouse. 

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

Very quick and efficient service. Thank you very much.

Delivery on time and well packaged.
Product is good.

Fast service and fast delivery. We were impressed!!

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Awesome service with even better delivery experience . Thanks guys great service and product

Super fast and reliable service! Thank you

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

Very prompt and efficient service and love my new product. Thanks very much.

Seemless, easy.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Great service thank you!!

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Quick and Easy delivery. Very proud of my products that I received. Looks very good in my new room. Thank you Lighting Warehouse.

Great service. Good products

awesome delivery and awesome quality!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Efficient and prompt service.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Tx… Product arrived in less than 24 hrs!”

Excellent service. Super impressed – will definitely order in future again.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Great service – first time I’ve used them and won’t be the last!

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Exceeded my wildest expectations – better and quicker than all so called online stores!

Very efficient website and delivery

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

Well done. Keep going.

Fantastic service, delivery within a few days from ordering online. Thank you.

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Excellent and quick delivery ! Very pleased with the chandelier

Good shopping experience

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Great website and a lovely variety to choose from

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Super Service!

Excellent products with excellent service.

Thank you for your excellent service. I have recommended you to my friends.

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Easy online process and a good selection of products

Always have a good experience online and in store

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Arrived within 24 hrs of ordering. Quick and efficient

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Thank you for your excellent service which is not so easy to find these days, much appreciated

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Easy website to use

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Excellent service from the beginning to the end. Product quality is excellent.

Such an easy process to buy, and pleasantly surprised by no delivery fee!

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

Excellent quality and service – best value for money I have come across.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Excellent service. Happy customer

Absolutely fantastic service – very happy ?

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

Thanks for your prompt response. Awesome

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Awesome.

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Good experience all round! Good quality product, efficient delivery .

All-round great experience! Thank you

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

So user friendly and beautiful products. So very convenient.

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

Excellent service. I sent a message and was phoned back immediately.

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Excellent and Reliable service. Thanks

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Thanks for the prompt and helpful service. Much appreciated!

Wide variety to choose from. Easy to order. Very positive experience

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

Thank you for the incredible service, as always

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

A+ on service, price and delivery

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Super fast delivery. Thank you very much!

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

I order three items and received all in 3 days , no hassles , happy customer thank you

Good job on the website. Hoping the delivery goes well too.

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

The experience was quick, efficient and superb. Well done!!!

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

Easy-to-use Online Service

Very satisfied with service and price. Will use Lighting Warehouse again.

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Excellent Customer Service!!!

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

Excellent and efficient service

Very efficient and professional service

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

excellent service for a very small purchase , thank you

Quick and efficient service!

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Excellent Service – Thank you.

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

Products arrived much earlier than expected. Well done!

Super quick and friendly service! Will definitely use Lighting Warehouse again!

perfect service, nothing else to say

Thank you for prompt and efficient service. Will definitely support you again.

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Exceptional customer service….

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Excellent service and good quality products.

Website was easy to navigate and I was able to checkout safely and quickly

absolutely awesome service
will recommend
efficient turnaround time

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

easy to browse on web page with great prices.. thank you

Best service ever and quick delivery. Keep it up

Received damaged goods. Still waiting for replacement.

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

The service was good and perfect,delivery was so quick within 3 days

Great product, great service and speedy delivery. Will definitely shop with them again.

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

Fast service, good product quality, Exactly as advertised, the best price.

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Well considering I still haven’t received the product I paid for this review isn’t great….

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

Online shopping was a breeze with super fast delivery.
I was impressed!

Brilliant service…. So quick with delivery. Thank you very much!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Awesome service and experience.

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

Your website layout and convenience is a strong selling point

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Excellent service!

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Products received quickly and in perfect condition

What a great service, placed my order @6:55am , 5 hours later my order was delivered at the door.
Wow, this is amazing, I’d recommend Lighting Warehouse at anytime 🤩🤩! Quality of the product purchased ⭐️⭐️⭐️⭐️⭐️👌🏾

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

WOW! I am utterly blown away at the delivery and turnaround. Ordered around 11pm AT NIGHT… by 08h00 the next morning, I had been called by (the incredibly friendly) Zanele from your dispatch, and my order was received, in good order, within a few hours. Given that delivery was free on top of this – I am totally and utterly amazed! THANK YOU!!!!!

Great and easy service. Lights arrived a few days later. Perfectly packed.

Thank you for such amazing service and prompt deliveries

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Your service is excellent! Thank you.

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Super fast delivery, thanks

Excellent service

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Excellent

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Very happy with the light I purchased and super quick delivery!!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

Brilliant delivery thanks

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Excellent service from order to shipping thank you

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Excellent

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Very good experience. Order was delivered timeously.

Excellent service!!
Delivery was done the next day… Stunning light

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Your excellent service delivery is greatly appreciated!

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

Excellent service. Thank you!

Very good thanks

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Great online shop, had exactly what I wanted

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Excellent service and products. I will definitely buy from you on line again

Great quality products at good prices! Fast delivery!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

What a great experience. I order the Monday night and Tuesday it was delivered

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

The Best service I received in a long time

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Fantastic service: fast, friendly and efficient! Thanks!

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Your service is superb and professional.

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

Super!! Great website with wide range, easy payment, fast delivery

Quick and efficient service – thank you so much!

Excellent, fast service-was delivered day after ordered.

Dankie ? exactly what I’ve ordered and just in time

Excellent service and quality.

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Great fast service, nice looking product but unfortunately small defects on one lamp

Good service and timely delivery! Really impressed with my ceiling fan received!

Great service, lights are exactly as described, excellent value for money.

The experience of shopping was easy and simple, but it is e-commerce so not to hard to get right.

The PROBLEM occurred in the delivery. The items were sent to the billing address and not the shipping address. So had to incur my own cost to have items couriered to the correct address.
The service declined further when none of my follow up emails were answered! Come now Lighting Warehouse, sort it out.

Excellent and Speedy Delivery

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Fantastic service. I ordered the light and got delivery 48 hours later.

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

Easy access, with good variety of products available

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Delivery was timeous and the product was received in good order and is of good quality

Thanks for the fast and excellent service. Will place my next order shortly.

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

You guys exceeded my expectations, it was fast. Well done

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

The best so far

Best service I have ever had

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

FAbulous fast, efficient service and very pleased with out purchase. Thanks

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Always excellent service and products from Lighting Warehouse

Brilliant and efficient service. Thank you.

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

Reliable and quick service.

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Great service and quick turnaround time for me to collect my online purchase

Awesome service and delivery. I will definitely use you again.

Great service all round and great product – thank u very much for your prompt delivery ???

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

So far so good. Waiting for delivery after lockdown

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Efficient service and prompt delivery. Thank you!

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Great service

Great products and swift delivery

Brilliant service, especially from Naas

The product was promptly dispatched and arrived within the week. Would recommend.

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

Great service and very quick

Fantastic service. Thank you

Awesome service!!!

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Very quick delivery. Great product!

Website is very user friendly. Thanks for a great online experience!

Was a great service experience, well done!

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Absolute Pleasure. Products great and speedy delivery.

was very happy with service, you were quick and and fast.. and very easy to order.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Excellent and efficient service!

Very quick delivery and we live 2 1/2 hours from Pretoria….

Great and efficient. Like your product range. The third time we have placed an order with your company.

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Thank you for an easy to use online shopping experience. And super fast delivery.

Hassle free, quick and easy

Fantastic service and beautiful lampshades.

Very impressed by Zanele’s response time and helpfulness. Thank you!

GREAT EXPERIENCE – Would totally do it again

Thanks for good service!!

Easy and in own comfort zone

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!