Great experience. Can’t wait for my delivery.

Excellent service!

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Excellent service, fast delivery! I’m very happy with the product

Thank you for prompt and excellent service

Next morning delivery. Very impressive, thank you.

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Excellent service. Will use you again. Thank you!

Great service and product, very happy!

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Excellent service and quick delivery. thank you

Fantastic service and amazing delivery times

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

All good thank you. Received very quickly!

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Very good experience. Order was delivered timeously.

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Great online shop, had exactly what I wanted

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

You guys exceeded my expectations, it was fast. Well done

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Excellence personified!!

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

Great service and great products.

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

Super Service every time. Thank you so much

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Wow, what a Service, delivery at a blink of an eye.

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

Great service, order arrived the next day

Awesome service and delivery. I will definitely use you again.

Prompt service. Quick delivery. Very well packed as well. Thanks

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

So efficient and perfect delivery!!

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Excellent service and products – will definitely recommend to anyone and everyone

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Brilliant service! I ordered at 8am and it was delivered by 11am

Wonderful service Quicker than expected Thank you

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Great and efficient. Like your product range. The third time we have placed an order with your company.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Package received all in good order thanks for the great service

good and the online help was immediate response which assisted me in purchasing my products

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Excellent internet order process and efficient delivery.

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

Dealing with you was simple, plain, smooth and painless keep it up?

Great service, thank you

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Order and delivery within 24 hours. Great service

Very good service

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Excellent service!!
Delivery was done the next day… Stunning light

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

fast and efficient!

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Your service is excellent! Thank you.

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Great quality products at good prices! Fast delivery!

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Top drawer service. Thanks Natalie

Excellent, fast service-was delivered day after ordered.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Excellent service:) ordered one day – delivered the next

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Quick on delivery. Products as expected.

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Arrived within 24 hrs of ordering. Quick and efficient

Fast and efficient delivery

Excellent

Very happy with our light and the good service we received.

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Great range of products, excellent prices, user-friendly website

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

awesome delivery and awesome quality!

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Quality products, excellent service & quick shipping.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Easy to use website, great product description and quick confirmation and delivery of orders placed

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

Excellent service.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

Good products at good prices

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

I got my parcel earlier than I expected though I’m in rural area … Thank you

Excellent service from order to shipping thank you

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Processing of order was quick but it took ages for the order to be delivered. Service over festive holiday added to the frustration but an estimated delivery date would have done wonders or a caution that there might be a delay.

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Fantastic service and products.

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

I was totally satisfied with the service offered by The Lighting Warehouse

I had an excellent shopping experiance

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Very good service and swift delivery – thank you!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

I cannot believe the speed with which you delivered these items

short of being miraculous

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Thank you for your excellent service. I have recommended you to my friends.

Service was so quick, and delivery man was friendly!

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Product as described, reasonably priced and delivered on time.

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Fast delivery, competent advise via email.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Fantastic service. Well done!!

Truly efficient service and delivery, taken by surprise and delighted with the experience

EXCELLENT AND SUPER FAST

Excellent services and fast delivery also

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Fast, free delivery! Thank you!

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Fantastic service. Thank you

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Very happy with the light I purchased and super quick delivery!!

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Excellent service!!

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Excellent service and delivery time.
Thank you

Lots of choice and easy to order. Hoping the delivery does not take too long

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

very impressed with the online and instore (centurion ) support and help

Great service and LOVE my new light

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Positive experience shopping online!

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

Awesome service!!!

Speedy, efficient and quality items. Well done!!

Good selection and excellent service.

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Best service I have ever had

Great service from Lennox!

The delivery was extremely fast. Impressive

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

The Best service I received in a long time

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

The chandeliers are amazing, so beautiful and a very good price!

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Exceptional products, pricing is good and staff excellent

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

Excellent service- very efficient and great products & website!!

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Excellent, fast service

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

The delivery was really quick and I received exactly what I ordered.
Thanks!

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Great and easy service. Lights arrived a few days later. Perfectly packed.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Excellent service, prompt attention excellent prices

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

GREAT EXPERIENCE – Would totally do it again

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Thank you for good service!

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Very good service. Congratulations !

Excellent service from answering email query to delivery. Thank you

Fantastic service and beautiful lampshades.

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Very efficient, professional service with a speedy delivery

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Excellent

Always receive good service ..delivery within 3 days and products never disappoints

Thank you. Helpful person on the phone and easy and efficient ordering system online

Thank you!! Great service!! Received the day after ordered!!

Very efficient service – great product – will definitely use you guys again! Thank you!

Excellent and efficient service

Thank you for an easy to use online shopping experience. And super fast delivery.

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Thank you for the incredible service, as always

Fast and efficient service thank you!

Super efficient and excellent products, thanks.

Delivery did not take long and social distancing was maintained during the delivery

Such a pleasure to get service like this!!! Thank you very much.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address?? Thursday delivery before 11:00?? pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Great service and products.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Fast service and a very happy customer 🙂

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Brilliant service…. So quick with delivery. Thank you very much!

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Great and easy experience.

Your service delivery was excellent. Product price worthy and good value for money. Delivery time beyond expectations. Will definitely order from you again. Well done!

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Great service, lights are exactly as described, excellent value for money.

The service was 5 star.

Ordered Friday,
Delivered Monday!

A quick and effortless shopping and checkout experience!

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Very prompt response. Thank you very much

Excellent service and quality.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

baie goeie produk baie gelukkig

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Thanks for good service!!

easy to use web page. Many thanks

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Really fast shipping. Happy with product.

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

Product 10/10 for quality and price. Delivery service also good

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Excellent service, online and in the store self!!

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Effortless shopping, registration & checkout

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

Dankie ? exactly what I’ve ordered and just in time

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

Best service I’ve ever had. Love my lights. Quick and affordable

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Very quick and efficient service. Thank you very much.

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

Very user friendly site!

Excellent quality and service – best value for money I have come across.

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Awesome service and experience.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Fast and efficient service. Good quality products.

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Such quick delivery! Driver was so friendly and helpful. Thank you!

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Brilliant service thank you!!

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

You are one of my favourite online businesses. Always a great experience. Thank you.

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

Great website and stylish, reasonably priced items

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

Excellent service and speedy delivery

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

Really great! Fast delivery

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

Excellent all round service. Fast delivery and a good quality product.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Fast and efficient!

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

Great service. Good products

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

Excellent service!
Will definitely use you again.

So far so good. Waiting for delivery after lockdown

Great, quick service and delivery.

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Great service
Thank u

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Ordered pendant lights quick and excellent service delivered in two days thank you!

The process of ordering online was painless, hassle free, and quick

Four items were returned due to damage.

Excellent service, well done!
Got my products the day after ordering.

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Great and very efficient service. Thank you!!

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

The light shades I ordered arrived and the delivery went well. I did however also order two large globes, which weren’t delivered.

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Process and delivery was good. One bulb did not work which was not good.

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Satisfied with product. Super fast delivery. Hassle-free

Excellent service
Fast and efficient
Order complete and correct
Would recommend

Thanks for your prompt response. Awesome

Easy access, with good variety of products available

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Excellent service, received on time and as expected

Good

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

The product was delivered with speed and efficiently. Thank you.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

Excellent service.
MANY THANKS to Naas.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Super!! Great website with wide range, easy payment, fast delivery

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Such an easy process to buy, and pleasantly surprised by no delivery fee!

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Great all round experience- quick delivery

Excellent service and good quality products.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Thank you for the prompt delivery despite BF madness

Quick and efficient service – thank you so much!

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Super quick and friendly service! Will definitely use Lighting Warehouse again!

Good punctual delivery service.

What fantastic service and amazingly quick delivery. Kumaran was friendly and efficient and I’m super chuffed with my ceiling fan.

Thank you for your quick service. Online shopping should be like this

Excellent experience and products. Keep up the outstanding work.

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

Easy, seemless online order process, items delivered in good time, very happy.

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Fantastic service and great quality product.

Brilliant delivery thanks

Delivery was timeous and the product was received in good order and is of good quality

Excellent, easy website! Happy customer!

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Very happy with my purchase and delivery was super quick….thank you

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Easy & convenient. Thank you.

Wonderful fast and effective delivery and service
Love my lights

So user friendly and beautiful products. So very convenient.

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Was a great service experience, well done!

Great service received thank you

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

quickest delivery time I have ever experienced. Well done

Great service and great products. The shipping was quick and very happy with our purchase.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Prompt, efficient service!

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Received the wrong light and when they phone they said write and email. No customer care!!!

Great service. Quick, efficient, hassle-free

Easy to order. Delivery fast. We are very happy with our product.

Great service, quick delivery and good quality product. Thank you.

Very good service. Received my parcel within a week. Thank you.

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Previous order was delivered promptly and in good order. Will see about this one

Excellent efficient online service and delivery. Impressed.

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Efficient and prompt service.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Excellent Service – Thank you.

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Great service, easy to order and swift delivery

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Fantastic service!!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Excellent selection and very happy with product received.

Thank you for prompt efficient service. Had a problem with one of the pendants I received, spoke to the lady, Zanele, at the Lighting warehouse. She was fantastic and solved the problem, two days later I received the small replacement.

This is the fourth time I ordered lights and certainly not the last. Thank you again.

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

I ordered dimmable and non dimmable LEDs but I received only non dimmable LEDs. I have tried to get in touch with Lightingwarehouse on email and through online chat to no avail. The thing is they now owe me money since there is a price difference between the different LEDs. Anyway let’s see if I get this situation rectified anytime soon.

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Great experience and super fast delivery, well done

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Exceptional customer experience

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

excellent service for a very small purchase , thank you

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Reliable and quick service.

Excellent service. Quick and professional

Hi, your service was fantastic and quick! Thank you. 

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Excellent service, user friendly website, quick delivery! Will def recommend!

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Awesome service. I ordered my lights and they were delivered the very next day!

Great product. Easy online purchase and next day delivery ❤️

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Turnaround times are much too long.

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

It was great and the lamp is great too!

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

Great service ! Thanks

Excellent service. I sent a message and was phoned back immediately.

Fantastic service.

Fast service and very good quality product.

Excellent service, fast, professional and love my lamp! It’s great quality!

Thanks for the fast and excellent service. Will place my next order shortly.

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Good prompt service.

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

Excellent and quick delivery ! Very pleased with the chandelier

Awesome Service, very happy with the products received! Would recommend. Thank you

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Always have a good experience online and in store

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Absolute Pleasure. Products great and speedy delivery.

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

your service was amazing , I was shocked when i received my order so quickly

Great service.
Good quality products.
Can’t wait for my next purchase.

Professional service. Fast and efficient.
Will definitely recommend them.

Thank you for the excellent service as always.

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Wow, fast delivery, great product!! Thanks!!

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Excellent job

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Brilliant and efficient service. Thank you.

Amazing products delivered at lightning speed. Absolute pleasure.

Thank you for the great product and excellent service.

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

excellent service, and goods packed well

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Fantastic Service. Purchased my lights on the Black Friday Special and prices that meant they were almost free. Shopped at 50-75% discount. Goods arrived within 3 days, being a rural delivery area this was more than adequate considering the order was made on a weekend. Lights are amazing, and exactly what I wanted. Simple to install and couldn’t be happier with the transformation in the rooms they were bought for, exactly as the website. Thanks again and no doubt that I will definitely use your company for any lighting needs in future.

Hassle free and the goods I ordered arrived the next morning.

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Very good response and advice on the chat and delivery was quick and efficient. Thank you

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

Good service and good quality product

Thank you for prompt and efficient service. Will definitely support you again.

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Thank you for your fast efficient delivery.

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Quick response and good service!

fast quick and easy!

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Excellent service, fast delivery and good quality products.

Great service and site. I bought a great light fitting and have bought the bulbs online today

Wide variety to choose from. Easy to order. Very positive experience

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Good service and timely delivery! Really impressed with my ceiling fan received!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

The desk lamps are both lovely and delivery was prompt. Thank you!

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Fast, efficient and correct every order

Excellent professional service

Fantastic service. Received within 24hours. Very happy with our lamps!

Fast delivery, good service!

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

I’m extremely happy about the service, keep up the good work Naas and the team

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Awesome and quick. Great products

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

Excellent service. Super impressed.

Well organised website, great selection, easy process and quick delivery!

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Everything was resolved smoothly

Fantastic service!!!!

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Fantastic service!!!

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Beautiful light fittings. Service – quick, efficient!
Thank you

Quick and efficient service!

We are so happy with our lamps! They are excellent quality and were delivered within 24 hrs! Thank you!

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Very fast service. Products at expected quality.

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Service was excellent, but inability to track the courier was frustrating.

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Good service

Easy website to use

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Fantastic

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Efficiant website and service

Super fast delivery, thanks.

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

I am very happy with the lights and their quality.
I will definitely buy again soon.

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Love my light, delivery was so fast! I loved that… very efficient

Excellent!

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Very fast and efficient service I will definitely recommend your services. Thank you

Great service! Lamp works really well!

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

THE best service I have ever received from online shopping!!

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

Wonderful!! Thank you. Great service and quality from beginning to end

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Thank you, very happy with both the product and the service, the whole experience was hassle free

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Good experience all round! Good quality product, efficient delivery .

The service was excellent and spot on time

Great service, good prices fast delivery.

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Website was easy to navigate and I was able to checkout safely and quickly

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Efficient service and prompt delivery. Thank you!

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Thank you for your very efficient service.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Great product, great (and fast) service.

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Very quick delivery. Great product!

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Very prompt and efficient service and love my new product. Thanks very much.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

I could find the type of plugs I was looking for at the best price

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Quick and easy online portal. Even your chat is pretty efficient

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Great fast service, nice looking product but unfortunately small defects on one lamp

As before, world-class service. Keep it up. Thank you

Great fast delivery. Easy website to navigate. I was very happy

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Great range of products and prompt delivery. An excellent experience.

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Website was easy to navigate and checkout process was simple abs quick

Very good service. A suggestion that you maybe allow clients to change the payment method.

Service excellent.

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Tx… Product arrived in less than 24 hrs!”

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Excellent service.

Excellent service. Online purchase made and delivery took place the next day.

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

Good special prices – speedy delivery

Good service and keeping me up to date with my online order. I would definitely recommend them.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Your website and service has been of a very high standard. thank you so much

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Very fast delivery, good quality!

Wonderful and speedy service.

It was a pleasure doing business with you

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Ordered a Winchester pendant light online.
Online experience was quick and easy.
Product arrived quickly
Unfortunately the light did not fit together properly and was of a really flimsy and cheap feeling material for the price.
Sent back and refund was done.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

The service was good and perfect,delivery was so quick within 3 days

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Excellent service, quick delivery, beautiful product!!! Thank you

Online shopping was a breeze with super fast delivery.
I was impressed!

Your website is easy to navigate. I also like the option to do direct eft payment rather than putting my card details on-line. Still waiting for my items to arrive, so hoping the items look good and arrive without damages

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Everything was timeous and ran smoothly. thank you

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

Easy online purchase, next day delivery!

Very happy with the product as well as the excellent service and speedy delivery.

Very satisfied with service and price. Will use Lighting Warehouse again.

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Love the service and love the lights

Fantastic service: fast, friendly and efficient! Thanks!

Awesome experience & fast delivery, Tnx

Awesome service. Prompt delivery. Will definitely do business with you again.

Goods arrived in time and were to specification

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Excellent and efficient service!

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

Website easy to navigate. Good selection of lights to choose from

As always. Pleasure to do business with Lighting warehouse. 

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Received damaged goods. Still waiting for replacement.

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Your service is superb and professional.

Excellent

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Your website layout and convenience is a strong selling point

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Quick and efficient.

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Awesome service with even better delivery experience . Thanks guys great service and product

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Great website to work off
Good communication after order

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Products arrived much earlier than expected. Well done!

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Excellent service, received my order same day

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Thank you for such amazing service and prompt deliveries

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Excellent service all round from both sales and delivery team, Thank you

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

Very happy with the service and swift delivery of the items I ordered. Many thanks

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Easy and in own comfort zone

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Ordered online on Sunday received Monday, wow!

Excellent service and I love the lamp stands – I am considering ordering two more!

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Super fast delivery and I absolutely love the light!

Brilliant service from start to finish.

Thank you

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

easy to use and easy payment options

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Quick, efficient and accurate service! Great products, as always!

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Some of the best service and online experiences ever!!
Thank you!

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Perfect and fast – Thanks

Loved the products and the fast delivery!

Excellent service, super fast! Thanks Lennox!

Excellent

Great service, will definitely do business again.

Always effortless and efficient!
Great quality products!!

Unbelievable, within two hours of ordering the items online, my order was delivered to my house.
The delivery person, Kumaran, was incredibly friendly and insisted to carry the items inside. He even offered to take the packaging with him. It was my first online order with Lighting warehouse and I am pleasantly surprised. Thanks so much. Best online shopping experience ever!

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Excellent and speedy service. Delivery within 24 hours of placing the order.

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Excellent – Fast and Efficient…

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Great service and delivery turnaround!

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Wonderful service

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

Great service and very quick

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Very efficient website and delivery

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Excellent online service via chat! Loved it it helped push me over the line!

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Excellent products with excellent service.

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Website, service and delivery was of a high standard

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

All aspects of perfection ?

Excellent service

Website is user friendly, items are easy to find and registration is simple

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Great service. Beautiful products.

Thank you for prompt, excellent service!

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Delivery on time and well packaged.
Product is good.

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Excellent service and products

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

Great everything. Product to delivery.

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Service & delivery was Top Class!

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

What a great experience. I order the Monday night and Tuesday it was delivered

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Impressed

Excellent Customer Service!!!

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Wonderful assortment of lights. Very very happy

Very easy to order and pay, but the jury is out until I have delivery 😉

Seamless – thank you

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Fast service, good product quality, Exactly as advertised, the best price.

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Well done. Keep going.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!