A very good experience – no hassles in ordering and quick delivery. I am very impressed.

Thank you for good and quick response

Great and fast

Wide variety to choose from. Easy to order. Very positive experience

Professional service. Fast and efficient.
Will definitely recommend them.

Excellent service, prompt attention excellent prices

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Super fast delivery, thanks

Great experience. Can’t wait for my delivery.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Great all round experience- quick delivery

Delivery on time and well packaged.
Product is good.

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Dealing with you was simple, plain, smooth and painless keep it up🙌

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

Wonderful!! Thank you. Great service and quality from beginning to end

Quick response and good service!

Online shopping was a breeze with super fast delivery.
I was impressed!

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Brilliant and efficient service. Thank you.

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

Very happy with the product as well as the excellent service and speedy delivery.

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

Great service, easy to order and swift delivery

Fantastic service!!!

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Quick and efficient service – thank you so much!

Good service and good quality product

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Efficient service, speedy delivery. Lovely chandelier

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Excellent service and products. I will definitely buy from you on line again

Excellent service and I love the lamp stands – I am considering ordering two more!

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

I was totally satisfied with the service offered by The Lighting Warehouse

Easy to order. Delivery fast. We are very happy with our product.

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Well organised website, great selection, easy process and quick delivery!

Excellent service

Excellent service all round from both sales and delivery team, Thank you

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

I am very happy with the lights and their quality.
I will definitely buy again soon.

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone 😃👍

Excellent,fast service! I got exactly what I ordered.
Thanks

Excellent and professional service!

Very quick delivery. Great product!

Excellent service- very efficient and great products & website!!

Fast service and very good quality product.

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

The desk lamps are both lovely and delivery was prompt. Thank you!

Purchase was easy and simple. Delivery was quick and efficient

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Products received quickly and in perfect condition

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Very good thanks

Fantastic service!!

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Excellent selection and very happy with product received.

Very fast and efficient service I will definitely recommend your services. Thank you

Everything was received well. Thank you.

Very efficient website and delivery

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Great range and simple to use website! Thumbs up!

It was a pleasure doing business with you

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Great product, great (and fast) service.

Lots of choice and easy to order. Hoping the delivery does not take too long

Always excellent service and products from Lighting Warehouse

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Website was easy to navigate and checkout process was simple abs quick

Excellent internet order process and efficient delivery.

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Such a swift, easy to use online shop.
Thank you

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Excellent service and speedy delivery

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Fantastic service. Order was delivered within 24 hours. Really impressed.

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Excellent service and a great product. I’m very impressed.

Great service and products.

Excellent all round service. Fast delivery and a good quality product.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Reliable and quick service.

Great and easy service. Lights arrived a few days later. Perfectly packed.

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Awesome service with even better delivery experience . Thanks guys great service and product

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Great service! Lamp works really well!

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

Great service thank you!!

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Service and delivery was excellent – well done.

Great service and site. I bought a great light fitting and have bought the bulbs online today

Very prompt and efficient service and love my new product. Thanks very much.

Great service. Quick, efficient, hassle-free

Fast service and fast delivery. We were impressed!!

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Fast delivery, good service!

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Beautiful light fittings. Service – quick, efficient!
Thank you

Wow, fast delivery, great product!! Thanks!!

Excellent service, fast delivery and good quality products.

Great service and delivery turnaround!

Good service

Very happy with the service. Ordered items were delivered in record time

All good thank you. Received very quickly!

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Excellent service. Will use you again. Thank you!

Thanks, the service was excellant

Excellent service!!

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Such quick delivery! Driver was so friendly and helpful. Thank you!

Such a pleasure to get service like this!!! Thank you very much.

Great service, thank you

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

Awesome service. Prompt delivery. Will definitely do business with you again.

Great service, received products as advertised. Thank you!!

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Great service!
website so user friendly.
Next day delivery was fantastic!

Fantastic service, delivery within a few days from ordering online. Thank you.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Great, prompt and professional service!!!
Thanks a million.

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Absolutely fantastic service – very happy 😃

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Brilliant service…. So quick with delivery. Thank you very much!

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

GREAT EXPERIENCE – Would totally do it again

Awesome.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Fast, free delivery! Thank you!

Excellent service and quality.

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Website and on-line shopping a pleasure!
seemless!
Thank you

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Great online shop, had exactly what I wanted

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Bought 2 lamps and love them and the service given was excellent

So incredibly efficient, next day delivery. Absolutely incredible

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Your website and service has been of a very high standard. thank you so much

Very user friendly site!

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

What an awesome experience! So easy & the courier was incredible! Thank you so much.

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Your website layout and convenience is a strong selling point

I could find the type of plugs I was looking for at the best price

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

Fast and efficient delivery

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Everything was timeous and ran smoothly. thank you

Very easy to order and pay, but the jury is out until I have delivery 😉

Excellent service. I sent a message and was phoned back immediately.

Excellent service and product exactly as described.

Excellent, fast service

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Quick and efficient service

Service was excellent, but inability to track the courier was frustrating.

Super efficient and excellent products, thanks.

Excellent service, i had a question and within 10 minutes they came back to me

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Great range
Easy to purchase
Delivery fast

Superb service

Excellent experience and products. Keep up the outstanding work.

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

So user friendly and beautiful products. So very convenient.

Great website and stylish, reasonably priced items

Excellent service and quick delivery. thank you

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Website easy to navigate and excellent delivery service

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Fast and efficient!

Great product, great service!!!

Service was so quick, and delivery man was friendly!

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Delivery was very quick. Great customer service.

Excellent service, user friendly website, quick delivery! Will def recommend!

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Excellent, easy website! Happy customer!

THE best service I have ever received from online shopping!!

Easy, seemless online order process, items delivered in good time, very happy.

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Super fast delivery and I absolutely love the light!

Well considering I still haven’t received the product I paid for this review isn’t great….

So easy to order and arrived within 2 days – great service x

Super Service every time. Thank you so much

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Perfect and fast – Thanks

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Quick and efficient.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Excellent service and very quick delivery.

Excellent service, fast, professional and love my lamp! It’s great quality!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Great 1st time experience. Order arrived speedily and products good as per pic.

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. 👏🏾👏🏾👏🏾👏🏾

Wonderful and speedy service.

Fantastic service. Well done!!

Excellent service.

My experience in ordering and delivery was absolutely stress -less! Thank you

Excellent – Fast and Efficient…

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Thank you for excellent service and good quality products!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

easy to use and easy payment options

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Great service!

was very happy with service, you were quick and and fast.. and very easy to order.

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Easy website to use

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Ordered online on Sunday received Monday, wow!

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Effortless shopping, registration & checkout

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Best service I’ve ever had. Love my lights. Quick and affordable

Great service and fast delivery. Thanks for the pleasant shopping experience.

Great service and product, very happy!

Next morning delivery. Very impressive, thank you.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Excellent, fast service-was delivered day after ordered.

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Fantastic service. Thank you

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Truly efficient service and delivery, taken by surprise and delighted with the experience

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Speedy delivery! I am yet to install the light but the turn around time was impressive

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Fast service and a very happy customer 🙂

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Excellent and quick delivery ! Very pleased with the chandelier

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

The delivery was really quick and I received exactly what I ordered.
Thanks!

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Great and easy experience.

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Delivery did not take long and social distancing was maintained during the delivery

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

All-round great experience! Thank you

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Great service
Thank u

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Great service all round and great product – thank u very much for your prompt delivery 👍👍👍

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

easy to browse on web page with great prices.. thank you

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Great service, thank you! Very happy with my new floor lamp!

Fantastic service and products.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

fast and efficient!

Great product range, excellent prices, nice website, no complaints, definitely be back again

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Very efficient and professional service

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Very quick and efficient service. Thank you very much.

Excellent service

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Quick easy and very user friendly online site.

Thank you

Excellent and speedy service. Delivery within 24 hours of placing the order.

Excellent service. Super impressed – will definitely order in future again.

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Hassle free and the goods I ordered arrived the next morning.

Easy access, with good variety of products available

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Fast delivery, competent advise via email.

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Super!! Great website with wide range, easy payment, fast delivery

You are one of my favourite online businesses. Always a great experience. Thank you.

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

Fantastic service!!!!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

Great service, good prices fast delivery.

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Easy-to-use Online Service

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Excellent Customer Service!!!

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Great fast delivery. Easy website to navigate. I was very happy

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Thank you for the incredible service, as always

Exceptional products, pricing is good and staff excellent

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Great service, just we could not find the original lights we had seen, so had to go with another alternative

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back😊
Thank you.

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Your website is easy to use and very informative on products etc.

Thanks

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

Great service from Lennox!

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Friendly service in online chat. Website is easy to use.
Delivery was fast.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Dankie 🙏 exactly what I’ve ordered and just in time

Great everything. Product to delivery.

Great service and great products. The shipping was quick and very happy with our purchase.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

Service & delivery was Top Class!

Thank you for prompt, excellent service!

Turnaround times are much too long.

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Great, quick service and delivery.

Fantastic service: fast, friendly and efficient! Thanks!

Love my light, delivery was so fast! I loved that… very efficient

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Easy & convenient. Thank you.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Very quick delivery and we live 2 1/2 hours from Pretoria….

One of my favourite shops in ZA and always my go-to for something that little bit different.

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Wow, what a Service, delivery at a blink of an eye.

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Great website and a lovely variety to choose from

Excellent service. Thank you!

Great, speedy service and very happy with the product received.

Great service, will definitely do business again.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Wonderful fast and effective delivery and service
Love my lights

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

Exceptional customer service….

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Very prompt response. Thank you very much

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Smooth transaction and express shipping.
High five to the delivery guy.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Always have a good experience online and in store

Excellent turnaround time on the order

I order three items and received all in 3 days , no hassles , happy customer thank you

Great service.
Good quality products.
Can’t wait for my next purchase.

Very easy to use website
Unbelievably quick delivery, and happy with the product.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Your excellent service delivery is greatly appreciated!

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Excellent!

Excellent service!!
Delivery was done the next day… Stunning light

Excellent service!

Easy website
Easy to pay
Excellent delivery!
Thank you

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Fast service, good product quality, Exactly as advertised, the best price.

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Best service ever and quick delivery. Keep it up

Good service and keeping me up to date with my online order. I would definitely recommend them.

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Excellent service and good quality products.

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Awesome experience & fast delivery, Tnx

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

easy to use web page. Many thanks

Easy and in own comfort zone

GREAT SPEEDY SERVICE

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Fantastic service and great quality product.

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

Fast and efficient service. Great products at reasonable prices👍

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

Thank you for your excellent service. I have recommended you to my friends.

Thank you for your prompt and excellent service, much appreciated!

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Efficient and prompt service.

Brilliant service! I ordered at 8am and it was delivered by 11am

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Great range of products, excellent prices, user-friendly website

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Amazing service. Ordered online and literally received it the next day. What a great experience.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Good job on the website. Hoping the delivery goes well too.

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Excellent service. Thank you

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

Quick and easy online portal. Even your chat is pretty efficient

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse 🤪)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

Great quality products at good prices! Fast delivery!

I received a reply to my question within minutes

Seamless – thank you

Excellent service, online and in the store self!!

Thank you for the great product and excellent service.

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received 👌🏻

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

Well done. Keep going.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

excellent service, and goods packed well

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Ordered pendant lights quick and excellent service delivered in two days thank you!

The service was 5 star.

Ordered Friday,
Delivered Monday!

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Excellent

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Thank you. Helpful person on the phone and easy and efficient ordering system online

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Thank you, very happy with both the product and the service, the whole experience was hassle free

Thanks for the fast and excellent service. Will place my next order shortly.

Exceeded my wildest expectations – better and quicker than all so called online stores!

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Fantastic service. Received within 24hours. Very happy with our lamps!

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

Great service – first time I’ve used them and won’t be the last!

So far so good. Waiting for delivery after lockdown

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

great experience overall

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Fast, efficient and correct every order

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Quality products, excellent service & quick shipping.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed 👏

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Thank you I received my order and extremely happy

Excellent service:) ordered one day – delivered the next

Awesome service and delivery. I will definitely use you again.

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

The process of ordering online was painless, hassle free, and quick

A+ on service, price and delivery

Hassle free, quick and easy

Great service and very quick

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Easy to use website, great product description and quick confirmation and delivery of orders placed

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Excellent service and delivery

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

All aspects of perfection 👌

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Great website and good service.

Wonderful service.
Lennox was so helpful and would order from you guys again!

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Excellent service. Super impressed.

Very good service and swift delivery – thank you!

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Excellent and efficient service!

The service was good and perfect,delivery was so quick within 3 days

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Excellent service

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Great service ! Thanks

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

awesome delivery and awesome quality!

Thanks for your prompt response. Awesome

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Awesome and quick. Great products

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent 👌🏻👌🏻👌🏻
Thank you!!!

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Product as described, reasonably priced and delivered on time.

Prompt, efficient service!

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Order and delivery within 24 hours. Great service

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Always receive good service ..delivery within 3 days and products never disappoints

Awesome service!!!

Thank you for your quick service. Online shopping should be like this

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

Great service – thank you.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Great service, lights are exactly as described, excellent value for money.

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Excellent service!
Will definitely use you again.

Great service, quick delivery and good quality product. Thank you.

Good selection and excellent service.

Website was easy to navigate and I was able to checkout safely and quickly

Excellent service – could not believe how quickly you delivered! Very impressive!

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Order arrived quickly and very happy with the quality of the fitting I purchased

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Excellent service

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

Arrived within 24 hrs of ordering. Quick and efficient

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Super Service!

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

Excellent

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Service excellent.

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Very good.

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Satisfied with product. Super fast delivery. Hassle-free

Keep up the good work. Your service is excellent.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Awesome service and experience.

Very happy with product and service. Exactly what I expected from the product. Thank you so much

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service 🙏🙏👏👏

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Great service. Beautiful products.

Love the products , good prices, fast delivery!!!!!!!!

Amazingly quick delivery. Thank you

Great online help! I can shop quickly and effectively from my laptop

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Hi, your service was fantastic and quick! Thank you. 

your service was amazing , I was shocked when i received my order so quickly

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Very quick delivery – Lennox the driver very friendly

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Great service. Good products

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

Excellent service!

Absolute Pleasure. Products great and speedy delivery.

Good prices and quick service online and telephonically. Thank you.

Very happy with our light and the good service we received.

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Delivery was timeous and the product was received in good order and is of good quality

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

I am extremely happy with the service and assistance I received this morning

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Good experience all round! Good quality product, efficient delivery .

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Fantastic service.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

Excellent service.
MANY THANKS to Naas.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

All was great!

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you