The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Some of the best service and online experiences ever!!
Thank you!

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

The delivery was extremely fast. Impressive

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

fast quick and easy!

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

excellent service, and goods packed well

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Excellent service and delivery

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Great range
Easy to purchase
Delivery fast

Excellent service

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Great service, lights are exactly as described, excellent value for money.

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Excellent service

Fast service, good product quality, Exactly as advertised, the best price.

Received the wrong light and when they phone they said write and email. No customer care!!!

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

Excellent selection and very happy with product received.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

Great experience. Can’t wait for my delivery.

Your website layout and convenience is a strong selling point

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Thank you I received my order and extremely happy

Good prices and quick service online and telephonically. Thank you.

It was great and the lamp is great too!

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

All aspects of perfection ?

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Exceeded my wildest expectations – better and quicker than all so called online stores!

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Great service, thank you! Very happy with my new floor lamp!

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Great all round experience- quick delivery

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Product as described, reasonably priced and delivered on time.

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Excellent service and quality.

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Awesome service. Prompt delivery. Will definitely do business with you again.

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

Very good experience – good choice, great updates on delivery – well packaged – thank you

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Fast and efficient service. Great products at reasonable prices?

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Very happy with the service. Ordered items were delivered in record time

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Excellent service
Fast and efficient
Order complete and correct
Would recommend

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Very good experience. Order was delivered timeously.

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Thank you for good service!

So easy to order and arrived within 2 days – great service x

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

I was totally satisfied with the service offered by The Lighting Warehouse

Excellent experience and products. Keep up the outstanding work.

Good service

Thank you!! Great service!! Received the day after ordered!!

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Perfect and fast – Thanks

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Great and easy experience.

Goods arrived in time and were to specification

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Excellent service, delivery faster than expected, exceeded my expectations. Well done

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Prompt, efficient service!

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Very prompt and efficient service and love my new product. Thanks very much.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Thank you for prompt efficient service. Had a problem with one of the pendants I received, spoke to the lady, Zanele, at the Lighting warehouse. She was fantastic and solved the problem, two days later I received the small replacement.

This is the fourth time I ordered lights and certainly not the last. Thank you again.

Super fast delivery and I absolutely love the light!

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Thank you for excellent service and good quality products!

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

Great and easy service. Lights arrived a few days later. Perfectly packed.

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Excellent internet order process and efficient delivery.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Globes and lamp were ordered and delivered after 7 days

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Excellent service

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Fast delivery, good service!

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

So far so good. Waiting for delivery after lockdown

Thank you for the great product and excellent service.

Very happy with our light and the good service we received.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Excellent efficient online service and delivery. Impressed.

Beautiful product and exceptional service. Thank you!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Thank you for your fast efficient delivery.

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

Great service, thank you

Great service and speedy delivery to Cape Town.

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

Excellent service.

Excellent service, fast delivery! I’m very happy with the product

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Great experience ordered my goods and 2 days later arrived. Thank you!

Love my light, delivery was so fast! I loved that… very efficient

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Process and delivery was good. One bulb did not work which was not good.

Excellent service and a great product. I’m very impressed.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Products received quickly and in perfect condition

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Very quick delivery. Great product!

Well organised website, great selection, easy process and quick delivery!

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Great 1st time experience. Order arrived speedily and products good as per pic.

Good shopping experience

Super fast delivery. Very impressed

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Excellent service, super fast! Thanks Lennox!

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Efficient service, speedy delivery. Lovely chandelier

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

Previous order was delivered promptly and in good order. Will see about this one

Exceptional service.

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Wonderful!! Thank you. Great service and quality from beginning to end

Very good thanks

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Good job on the website. Hoping the delivery goes well too.

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Excellent service and very quick delivery.

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Excellent service, user friendly website, quick delivery! Will def recommend!

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

Delivery was timeous and the product was received in good order and is of good quality

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Thank you. Helpful person on the phone and easy and efficient ordering system online

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

Awesome and quick. Great products

Online shopping was a breeze with super fast delivery.
I was impressed!

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Excellent service all round from both sales and delivery team, Thank you

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Hi, your service was fantastic and quick! Thank you. 

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Very impressed by Zanele’s response time and helpfulness. Thank you!

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Your service is excellent! Thank you.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Excellent all round service. Fast delivery and a good quality product.

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Very easy to use website
Unbelievably quick delivery, and happy with the product.

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Very efficient, professional service with a speedy delivery

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

One of my favourite shops in ZA and always my go-to for something that little bit different.

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Good service and good quality product

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

fast and efficient!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Arrived within 24 hrs of ordering. Quick and efficient

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Wonderful fast and effective delivery and service
Love my lights

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Excellent service and products – will definitely recommend to anyone and everyone

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Order and delivery within 24 hours. Great service

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Excellent service and good quality products.

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

Great product, great (and fast) service.

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Super Service!

Turnaround times are much too long.

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Everything was received well. Thank you.

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Really good service with fast delivery, will use and recommend The Lighting Warehouse to anyone looking for good quality product and service to match.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Great, prompt and professional service!!!
Thanks a million.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Fast delivery, competent advise via email.

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

Great and fast

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Fantastic service, delivery within a few days from ordering online. Thank you.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Great product, great service!!!

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Fast, free delivery! Thank you!

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Excellent service!!
Delivery was done the next day… Stunning light

Thank you for your prompt and excellent service, much appreciated!

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

All was great!

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

My experience in ordering and delivery was absolutely stress -less! Thank you

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

As before, world-class service. Keep it up. Thank you

Your excellent service delivery is greatly appreciated!

Super efficient and excellent products, thanks.

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Great service and product, very happy!

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Excellent service and quick delivery. thank you

I am very happy with the lights and their quality.
I will definitely buy again soon.

Easy-to-use Online Service

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

The delivery was really quick and I received exactly what I ordered.
Thanks!

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Awesome service!! I placed my order this morning and it was delivered the same day

Great service and pricing, thanks for your help!

Excellent service. Online purchase made and delivery took place the next day.

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Service was so quick, and delivery man was friendly!

Exceptional products, pricing is good and staff excellent

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

Awesome Service, very happy with the products received! Would recommend. Thank you

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Wonderful service Quicker than expected Thank you

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Thank you for the prompt and professional service.

Very prompt response. Thank you very much

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Very efficient service – great product – will definitely use you guys again! Thank you!

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

Great service ! Thanks

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Thanks for your prompt response. Awesome

Four items were returned due to damage.

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Best service I’ve ever had. Love my lights. Quick and affordable

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Quality products, excellent service & quick shipping.

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Very fast and efficient service I will definitely recommend your services. Thank you

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

Excellent turnaround time on the order

Really great! Fast delivery

Best service ever and quick delivery. Keep it up

Fantastic service. I ordered the light and got delivery 48 hours later.

Thank you for super fast delivery. The lamp is simply fabulous.

Great fast service, nice looking product but unfortunately small defects on one lamp

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Great range and simple to use website! Thumbs up!

Great website and a lovely variety to choose from

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

Easy website
Easy to pay
Excellent delivery!
Thank you

Excellent service. Thank you

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Brilliant service! I ordered at 8am and it was delivered by 11am

You guys exceeded my expectations, it was fast. Well done

Such a pleasure to get service like this!!! Thank you very much.

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Product 10/10 for quality and price. Delivery service also good

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Excellent

Fantastic service!!!!

Speedy delivery! I am yet to install the light but the turn around time was impressive

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

As always, service was excellent and deliver time good

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Very user friendly site!

Great service and products.

Amazing service. Ordered online and literally received it the next day. What a great experience.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

Fast service and fast delivery. We were impressed!!

Thank you for prompt and efficient service. Will definitely support you again.

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Awesome experience & fast delivery, Tnx

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

great experience overall

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Purchase was easy and simple. Delivery was quick and efficient

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Reliable and quick service.

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Excellent service and speedy delivery

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Thank you for prompt, excellent service!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Was a great service experience, well done!

Superb service – so helpful and informative, and my order was delivered the very next day! Thank you, Lighting Warehouse – such a fantastic experience!

Excellent service. Super impressed.

Fast service and a very happy customer 🙂

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

Exceptional customer experience

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

easy to use web page. Many thanks

Awesome service.. Loved the lights!!!

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

quickest delivery time I have ever experienced. Well done

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Great service, order arrived the next day

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

Thanks for the fast and excellent service. Will place my next order shortly.

Thank you for good and quick response

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Love the service and love the lights

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

Excellent service!!

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Excellent service and I love the lamp stands – I am considering ordering two more!

Quick and efficient service – thank you so much!

Fantastic service. Well done!!

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Such a swift, easy to use online shop.
Thank you

Great service, easy to order and swift delivery

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Thanks, the service was excellant

Excellent and Speedy Delivery

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Awesome service!!!

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Easy access, with good variety of products available

Dankie ? exactly what I’ve ordered and just in time

Excellent service, speedy delivery and packed to perfection. Top marks from me.

All-round great experience! Thank you

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

The best so far

Very efficient website and delivery

Excellent quality and service – best value for money I have come across.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Efficient service and prompt delivery. Thank you!

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Good prompt service.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Such quick delivery! Driver was so friendly and helpful. Thank you!

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

Service is tops. well done.

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Easy online process and a good selection of products

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Quick easy and very user friendly online site.

Thank you

perfect service, nothing else to say

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

easy to browse on web page with great prices.. thank you

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Excellent service- very efficient and great products & website!!

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Service was excellent, but inability to track the courier was frustrating.

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Very quick delivery – Lennox the driver very friendly

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

Super Service every time. Thank you so much

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Excellent!

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Always have a good experience online and in store

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Excellent service. Quick and professional

Great service, will definitely do business again.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Excellent service, received my order same day

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Excellent service, prompt attention excellent prices

I received a reply to my question within minutes

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Great service all round and great product – thank u very much for your prompt delivery ???

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

Great service. Beautiful products.

Seamless – thank you

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Excellent

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

Great service
Thank u

Very good service

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Fast, efficient and correct every order

Brilliant service, especially from Naas

Received damaged goods. Still waiting for replacement.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Very satisfied with service and price. Will use Lighting Warehouse again.

Bought 2 lamps and love them and the service given was excellent

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

What a great experience. I order the Monday night and Tuesday it was delivered

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Brilliant service…. So quick with delivery. Thank you very much!

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Website easy to navigate and excellent delivery service

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Excellent and quick delivery ! Very pleased with the chandelier

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

So user friendly and beautiful products. So very convenient.

Wonderful service.
Lennox was so helpful and would order from you guys again!

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Great service and great products.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

easy to use and easy payment options

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Excellent service, i had a question and within 10 minutes they came back to me

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Excellent and Reliable service. Thanks

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Great service, good prices fast delivery.

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Fast and efficient delivery

very easy to order and system professional

Very happy with the light I purchased and super quick delivery!!

Great, speedy service and very happy with the product received.

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

awesome delivery and awesome quality!

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Excellent service!
Will definitely use you again.

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Delivery was very quick. Great customer service.

Fantastic service and beautiful lampshades.

Great service!

WOW! I am utterly blown away at the delivery and turnaround. Ordered around 11pm AT NIGHT… by 08h00 the next morning, I had been called by (the incredibly friendly) Zanele from your dispatch, and my order was received, in good order, within a few hours. Given that delivery was free on top of this – I am totally and utterly amazed! THANK YOU!!!!!

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Great service and LOVE my new light

Very happy with the product as well as the excellent service and speedy delivery.

Fantastic service and great quality product.

Excellent Service – Thank you.

Awesome service with even better delivery experience . Thanks guys great service and product

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Excellence personified!!

Excellent service:) ordered one day – delivered the next

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Excellent service, fast, professional and love my lamp! It’s great quality!

Great online shop, had exactly what I wanted

Fantastic service. Received within 24hours. Very happy with our lamps!

Great experience and super fast delivery, well done

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Excellent service

Website is user friendly, items are easy to find and registration is simple

Excellent service. I sent a message and was phoned back immediately.

Delivery on time and well packaged.
Product is good.

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

Everything was timeous and ran smoothly. thank you

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Great website and stylish, reasonably priced items

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Good selection and excellent service.

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Fast service and very good quality product.

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Easy & convenient. Thank you.

I had an excellent shopping experiance

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Thanks for good service!!

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Great service and site. I bought a great light fitting and have bought the bulbs online today

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

The service was excellent and spot on time

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Quick and efficient service

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Fantastic service!!!

Package received all in good order thanks for the great service

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

GREAT EXPERIENCE – Would totally do it again

Excellent job

Thank you, very happy with both the product and the service, the whole experience was hassle free

Satisfied with product. Super fast delivery. Hassle-free

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Great service!
website so user friendly.
Next day delivery was fantastic!

Great service. Quick, efficient, hassle-free

Very pleased with both the service and the product

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Great service! Lamp works really well!

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Love the fast service! Thank you!!

Very efficient and professional service

Great service and fast delivery.
My goto shop for all my lighting needs

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Quick and efficient.

I could find the type of plugs I was looking for at the best price

Website was easy to navigate and checkout process was simple abs quick

Excellent service, online and in the store self!!

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

I made a note/request to be called telephonically before delivery but the note was ignored.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Excellent service and products

Everything about the experience has been fantastic! Superb service, thank you

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Keep up the good work. Your service is excellent.

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Thank you for your excellent service which is not so easy to find these days, much appreciated

Absolute Pleasure. Products great and speedy delivery.

Loved the products and the fast delivery!

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

great service, keep it up !!!!
regards Reinet

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Awesome.

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Website was easy to navigate and I was able to checkout safely and quickly

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

The process of ordering online was painless, hassle free, and quick

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Excellent products with excellent service.

Hassle free and the goods I ordered arrived the next morning.

Excellent!
Fast and efficient

Service & delivery was Top Class!

As always. Pleasure to do business with Lighting warehouse. 

Excellent professional service

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Great service – first time I’ve used them and won’t be the last!

Professional service. Fast and efficient.
Will definitely recommend them.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Thank you for an easy to use online shopping experience. And super fast delivery.

Good service and timely delivery! Really impressed with my ceiling fan received!

Excellent and efficient service

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Excellent and professional service!

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Excellent service and delivery time.
Thank you

Smooth transaction and express shipping.
High five to the delivery guy.

Excellent service. Will use you again. Thank you!

Great product. Easy online purchase and next day delivery ❤️

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Service and delivery was excellent – well done.

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Fantastic service!!

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Excellent service.

Quick response and good service!

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address🤣🤣 Thursday delivery before 11:00🤣🤣 pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

Great range of products, excellent prices, user-friendly website

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Your website and service has been of a very high standard. thank you so much

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Quick, efficient and accurate service! Great products, as always!

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Super fast delivery, thanks.

Ordered pendant lights quick and excellent service delivered in two days thank you!

Absolutely fantastic service – very happy ?

Excellent – Fast and Efficient…

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Thank you for your quick service. Online shopping should be like this

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Quick and easy online portal. Even your chat is pretty efficient

Fantastic service.

The experience was quick, efficient and superb. Well done!!!

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.