Excellent!
Fast and efficient

Super Service!

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Great product, great (and fast) service.

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

GREAT SPEEDY SERVICE

Fantastic service and great quality product.

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

Good service and timely delivery! Really impressed with my ceiling fan received!

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Great service. Quick, efficient, hassle-free

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Love the service and love the lights

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Amazing service. Ordered online and literally received it the next day. What a great experience.

Excellent service, fast delivery and good quality products.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Seamless – thank you

Great service, thank you

Service and delivery was excellent – well done.

Great service and LOVE my new light

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Excellent efficient online service and delivery. Impressed.

Excellent service and product exactly as described.

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

World class service coupled to an unbelievable delivery time! Well done!!

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Wonderful!! Thank you. Great service and quality from beginning to end

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Brilliant service thank you!!

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

The Best service I received in a long time

Excellent service and quality.

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Good service

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Bought 2 lamps and love them and the service given was excellent

Excellent service, online and in the store self!!

Very good service and swift delivery – thank you!

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Excellent and efficient service

Thank you for the great service

Fast and efficient service. Great products at reasonable prices?

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Amazingly quick delivery. Thank you

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Fantastic service. Order was delivered within 24 hours. Really impressed.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Efficient and prompt service.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Quick delivery, correctly supplied

Excellent turnaround time on the order

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Very fast service. Products at expected quality.

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Professional service. Fast and efficient.
Will definitely recommend them.

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Great service and products.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

The delivery was really quick and I received exactly what I ordered.
Thanks!

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Love the fast service! Thank you!!

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Thank you for your quick service. Online shopping should be like this

Efficient service, speedy delivery. Lovely chandelier

Good shopping experience

Fantastic service and beautiful lampshades.

Awesome service!! I placed my order this morning and it was delivered the same day

Great service. Good products

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Easy-to-use Online Service

Fast service, good product quality, Exactly as advertised, the best price.

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Arrived within 24 hrs of ordering. Quick and efficient

Great service all round and great product – thank u very much for your prompt delivery ???

Excellent and Speedy Delivery

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Thank you for super fast delivery. The lamp is simply fabulous.

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

You are one of my favourite online businesses. Always a great experience. Thank you.

Excellent professional service

Thank you for good and quick response

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Love the products , good prices, fast delivery!!!!!!!!

Excellent

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Great product, great service!!!

Quick and efficient service!

Next morning delivery. Very impressive, thank you.

A+ on service, price and delivery

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Excellent service:) ordered one day – delivered the next

Excellent service, user friendly website, quick delivery! Will def recommend!

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Great all round experience- quick delivery

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Great service – first time I’ve used them and won’t be the last!

Great experience and super fast delivery, well done

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Great, speedy service and very happy with the product received.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

The desk lamps are both lovely and delivery was prompt. Thank you!

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Awesome service!!!

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Great service, just we could not find the original lights we had seen, so had to go with another alternative

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Thanks for good service!!

Very good.

Great service, quick delivery and good quality product. Thank you.

Service was excellent, but inability to track the courier was frustrating.

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

Excellent!

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Good selection and excellent service.

Great service!

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Great and easy experience.

Excellent service!

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Excellent service. Thank you

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

Great service.
Good quality products.
Can’t wait for my next purchase.

I’m extremely happy about the service, keep up the good work Naas and the team

Great service from Lennox!

Prompt, efficient service!

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

great service, keep it up !!!!
regards Reinet

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

What a great experience. I order the Monday night and Tuesday it was delivered

Purchase was easy and simple. Delivery was quick and efficient

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Fast delivery, good service!

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Efficient service and prompt delivery. Thank you!

Quick on delivery. Products as expected.

Excellent service. Thank you!

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Great, quick service and delivery.

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Fast and efficient delivery

You guys exceeded my expectations, it was fast. Well done

Website was easy to navigate and checkout process was simple abs quick

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Fantastic service and products.

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Very good experience – good choice, great updates on delivery – well packaged – thank you

THE best service I have ever received from online shopping!!

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

The product was delivered with speed and efficiently. Thank you.

Was a great service experience, well done!

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Very easy to order and pay, but the jury is out until I have delivery 😉

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Website is very user friendly. Thanks for a great online experience!

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Easy to use website, great product description and quick confirmation and delivery of orders placed

All good thank you. Received very quickly!

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Great service and pricing, thanks for your help!

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Best service ever and quick delivery. Keep it up

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Brilliant and efficient service. Thank you.

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

awesome delivery and awesome quality!

Thank you I received my order and extremely happy

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Excellent service

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Very good service

Great service. Beautiful products.

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Great to do business with you. delivery was fast and all items delivered as per order.

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Excellent service. Happy customer

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Awesome Service, very happy with the products received! Would recommend. Thank you

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Quick and easy online portal. Even your chat is pretty efficient

good and the online help was immediate response which assisted me in purchasing my products

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

It was a pleasure doing business with you

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

So easy, fast and professional. Definitely recommend lighting warehouse

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Excellent service. Super impressed.

Placed my order online and received my fans 4 days later.

Fans are not yet installed but the product quality looks great

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Excellent, fast service-was delivered day after ordered.

Excellent internet order process and efficient delivery.

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Excellent and efficient service!

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Excellent service!!

Good prices and quick service online and telephonically. Thank you.

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Excellent service. Online purchase made and delivery took place the next day.

So far so good. Waiting for delivery after lockdown

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Excellent service from the beginning to the end. Product quality is excellent.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Excellent service and good quality products.

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Your website is easy to use and very informative on products etc.

Thanks

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Quick and efficient.

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Great service and product, very happy!

Well done. Keep going.

Fantastic service!!!

Everything was timeous and ran smoothly. thank you

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

So efficient and perfect delivery!!

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Such a swift, easy to use online shop.
Thank you

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Delivery did not take long and social distancing was maintained during the delivery

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Great service – thank you.

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Excellent service, received my order same day

Excellent service all round from both sales and delivery team, Thank you

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Easy access, with good variety of products available

Ordered pendant lights quick and excellent service delivered in two days thank you!

Dankie ? exactly what I’ve ordered and just in time

Fast service and fast delivery. We were impressed!!

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Excellent service

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Your website layout and convenience is a strong selling point

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Fantastic service. Thank you

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Brilliant service! I ordered at 8am and it was delivered by 11am

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Great, prompt and professional service!!!
Thanks a million.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Super fast delivery, thanks.

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

was very happy with service, you were quick and and fast.. and very easy to order.

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Excellent service, i had a question and within 10 minutes they came back to me

Great website and good service.

Excellent products with excellent service.

Very happy with the product as well as the excellent service and speedy delivery.

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Well considering I still haven’t received the product I paid for this review isn’t great….

Very quick and efficient service. Thank you very much.

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Excellent service and speedy delivery

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Good experience all round! Good quality product, efficient delivery .

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Excellent service and quick delivery. thank you

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Great experience! Easy to order and package update was spot on. Many thanks

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

GREAT EXPERIENCE – Would totally do it again

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Thank you for the great product and excellent service.

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Thank you, very happy with both the product and the service, the whole experience was hassle free

Excellent service and a great product. I’m very impressed.

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Fast delivery, competent advise via email.

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Great service, order arrived the next day

quickest delivery time I have ever experienced. Well done

easy to use and easy payment options

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Excellent Customer Service!!!

Awesome and quick. Great products

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Fast, free delivery! Thank you!

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Awesome service with even better delivery experience . Thanks guys great service and product

Excellent service. Will use you again. Thank you!

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

I order three items and received all in 3 days , no hassles , happy customer thank you

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Service was good, product delivered 380 km’s away the next day.

Well done Naas

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Thank you for prompt and efficient service. Will definitely support you again.

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Great range and simple to use website! Thumbs up!

Satisfied with product. Super fast delivery. Hassle-free

EXCELLENT AND SUPER FAST

Excellent selection and very happy with product received.

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

Fantastic service: fast, friendly and efficient! Thanks!

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

I received a reply to my question within minutes

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

your service was amazing , I was shocked when i received my order so quickly

Exceptional products, pricing is good and staff excellent

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Excellent services and fast delivery also

Superb service – so helpful and informative, and my order was delivered the very next day! Thank you, Lighting Warehouse – such a fantastic experience!

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Very efficient and professional service

Very happy with the service and swift delivery of the items I ordered. Many thanks

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Excellent service and very quick delivery.

Excellence personified!!

very easy to order and system professional

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

Thanks, the service was excellant

Super Service every time. Thank you so much

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Order and delivery within 24 hours. Great service

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Very efficient service – great product – will definitely use you guys again! Thank you!

The service was good and perfect,delivery was so quick within 3 days

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

Excellent service!

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

great experience overall

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Easy to order. Delivery fast. We are very happy with our product.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Great website and a lovely variety to choose from

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Great service and speedy delivery to Cape Town.

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Excellent service – could not believe how quickly you delivered! Very impressive!

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Great service and great products.

Order arrived quickly and very happy with the quality of the fitting I purchased

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Quick and efficient service

Delivery was timeous and the product was received in good order and is of good quality

Great product range, excellent prices, nice website, no complaints, definitely be back again

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

Great service! Lamp works really well!

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Package received all in good order thanks for the great service

the service is excellent, keep up the good work team

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Great service ! Thanks

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Thank you for your excellent service. I have recommended you to my friends.

easy to browse on web page with great prices.. thank you

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Service excellent.

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Excellent job

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Thank you for your excellent service which is not so easy to find these days, much appreciated

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Fantastic service. Received within 24hours. Very happy with our lamps!

Easy website
Easy to pay
Excellent delivery!
Thank you

Quick, efficient and accurate service! Great products, as always!

The service was excellent and spot on time

Correct order delivered in good time. Well done

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Excellent Service – Thank you.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Great service and great products. The shipping was quick and very happy with our purchase.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Lots of choice and easy to order. Hoping the delivery does not take too long

Thank you for the incredible service, as always

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

So incredibly efficient, next day delivery. Absolutely incredible

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

As always. Pleasure to do business with Lighting warehouse. 

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Fantastic service. Well done!!

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Wonderful assortment of lights. Very very happy

Well organised website, great selection, easy process and quick delivery!

Excellent service- very efficient and great products & website!!

Your website and service has been of a very high standard. thank you so much

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Excellent service and products

Process and delivery was good. One bulb did not work which was not good.

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Thanks for your prompt response. Awesome

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Very quick delivery – Lennox the driver very friendly

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

One of my favourite shops in ZA and always my go-to for something that little bit different.

Wow, fast delivery, great product!! Thanks!!

The experience of shopping was easy and simple, but it is e-commerce so not to hard to get right.

The PROBLEM occurred in the delivery. The items were sent to the billing address and not the shipping address. So had to incur my own cost to have items couriered to the correct address.
The service declined further when none of my follow up emails were answered! Come now Lighting Warehouse, sort it out.

Such a pleasure to get service like this!!! Thank you very much.

Your excellent service delivery is greatly appreciated!

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Excellent service and great delivery less than two days

Very prompt and efficient service and love my new product. Thanks very much.

As always, service was excellent and deliver time good

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Excellent service.

Online shopping was a breeze with super fast delivery.
I was impressed!

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Excellent experience and products. Keep up the outstanding work.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

Awesome service.. Loved the lights!!!

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Great fast delivery. Easy website to navigate. I was very happy

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Excellent, easy website! Happy customer!

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Easy website to use

Thank you for your prompt and excellent service, much appreciated!

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Really great! Fast delivery

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Excellent service, fast, professional and love my lamp! It’s great quality!

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

The experience was quick, efficient and superb. Well done!!!

Great online shop, had exactly what I wanted

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Excellent and professional service!

Prompt service. Quick delivery. Very well packed as well. Thanks

Speedy delivery! I am yet to install the light but the turn around time was impressive

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Wonderful service Quicker than expected Thank you

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Excellent service, fast delivery! I’m very happy with the product

The process of ordering online was painless, hassle free, and quick

Product 10/10 for quality and price. Delivery service also good

Exceptional service.

Excellent quality and service – best value for money I have come across.

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Hassle free and the goods I ordered arrived the next morning.

Great service, will definitely do business again.

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Wonderful fast and effective delivery and service
Love my lights

Excellent service, prompt attention excellent prices

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

Excellent service!!
Delivery was done the next day… Stunning light

Such quick delivery! Driver was so friendly and helpful. Thank you!

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Perfect and fast – Thanks

Very quick delivery and we live 2 1/2 hours from Pretoria….

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Very user friendly site!

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Everything about the experience has been fantastic! Superb service, thank you

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

I was totally satisfied with the service offered by The Lighting Warehouse

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Exceptional customer service….

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

So user friendly and beautiful products. So very convenient.

Awesome experience & fast delivery, Tnx

Fantastic service, delivery within a few days from ordering online. Thank you.

I had an excellent shopping experiance

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Good service and keeping me up to date with my online order. I would definitely recommend them.

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

I am very happy with the lights and their quality.
I will definitely buy again soon.

Excellent service, well done!
Got my products the day after ordering.

Smooth transaction and express shipping.
High five to the delivery guy.

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Quality products, excellent service & quick shipping.

Excellent and quick delivery ! Very pleased with the chandelier

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Great range of products, excellent prices, user-friendly website

Good prompt service.

Website was easy to navigate and I was able to checkout safely and quickly

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address🤣🤣 Thursday delivery before 11:00🤣🤣 pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Previous order was delivered promptly and in good order. Will see about this one

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Thank you for good service!

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Service was so quick, and delivery man was friendly!

Truly efficient service and delivery, taken by surprise and delighted with the experience

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

It was great and the lamp is great too!

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Great service thank you!!

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Great service and site. I bought a great light fitting and have bought the bulbs online today

Fantastic service!!!!

Wonderful service.
Lennox was so helpful and would order from you guys again!

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Great service and very quick

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Excellent

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Excellent service and products. I will definitely buy from you on line again

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Great website and stylish, reasonably priced items

Easy and in own comfort zone

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

My experience in ordering and delivery was absolutely stress -less! Thank you

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Great service and delivery turnaround!

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

Very good thanks

It was a great experience delivery was super fast. Will definitely shop online with you again!!

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

easy to use web page. Many thanks

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Great 1st time experience. Order arrived speedily and products good as per pic.

Always excellent service and products from Lighting Warehouse

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Received the wrong light and when they phone they said write and email. No customer care!!!

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

My order was delivered fast. Really satisfied with the service. The product is amazing.

Very fast and efficient service I will definitely recommend your services. Thank you

Fast and efficient service. Good quality products.

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

Excellent service

Easy, seemless online order process, items delivered in good time, very happy.

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Always have a good experience online and in store

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Keep up the good work. Your service is excellent.

Great service
Thank u

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!