My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

The delivery was really quick and I received exactly what I ordered.
Thanks!

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Wonderful!! Thank you. Great service and quality from beginning to end

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

Great service!
website so user friendly.
Next day delivery was fantastic!

Fast service and fast delivery. We were impressed!!

Love my light, delivery was so fast! I loved that… very efficient

Fantastic service!!

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

Fast and efficient delivery

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Great service all round and great product – thank u very much for your prompt delivery ???

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Efficient and prompt service.

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

I was totally satisfied with the service offered by The Lighting Warehouse

Excellent service, prompt attention excellent prices

Excellent job

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Wonderful fast and effective delivery and service
Love my lights

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Fast delivery, good service!

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

A very quick process from ordering to availability, taking a morning to have the product in hand.

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Excellent and professional service!

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Thank you for the great product and excellent service.

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Fast and efficient service. Good quality products.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Excellent service and quality.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Everything was timeous and ran smoothly. thank you

The service was 5 star.

Ordered Friday,
Delivered Monday!

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Thanks for your prompt response. Awesome

You guys exceeded my expectations, it was fast. Well done

My order was delivered fast. Really satisfied with the service. The product is amazing.

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Exceptional customer service….

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Brilliant service, especially from Naas

Excellent service, received on time and as expected

Excellent service. Thank you!

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Very quick delivery. Great product!

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Excellent!

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

excellent service, and goods packed well

Great service thank you!!

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Great to do business with you. delivery was fast and all items delivered as per order.

Great, speedy service and very happy with the product received.

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Great 1st time experience. Order arrived speedily and products good as per pic.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Efficient service and prompt delivery. Thank you!

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Great quality products at good prices! Fast delivery!

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Good service and good quality product

Quick and efficient service!

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Everything was received well. Thank you.

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

Exceptional customer experience

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Great service.
Good quality products.
Can’t wait for my next purchase.

Satisfied with product. Super fast delivery. Hassle-free

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Good selection and excellent service.

I order three items and received all in 3 days , no hassles , happy customer thank you

Well done. Keep going.

Very quick delivery – Lennox the driver very friendly

Excellent service. Will use you again. Thank you!

Wonderful service.
Lennox was so helpful and would order from you guys again!

Fantastic service. Thank you

Well considering I still haven’t received the product I paid for this review isn’t great….

Great online help! I can shop quickly and effectively from my laptop

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

Great service, thank you! Very happy with my new floor lamp!

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

EXCELLENT AND SUPER FAST

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Great service and LOVE my new light

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Quick delivery, correctly supplied

Excellent service. Online purchase made and delivery took place the next day.

Online shopping was a breeze with super fast delivery.
I was impressed!

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Website is very user friendly. Thanks for a great online experience!

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Website is user friendly, items are easy to find and registration is simple

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Very efficient website and delivery

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

Excellent service and I love the lamp stands – I am considering ordering two more!

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Received damaged goods. Still waiting for replacement.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Great experience! Easy to order and package update was spot on. Many thanks

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Fast and efficient service thank you!

Great service and very quick

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Excellent

Great service. Beautiful products.

the service is excellent, keep up the good work team

Excellent service, super fast! Thanks Lennox!

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

Four items were returned due to damage.

Thank you!! Great service!! Received the day after ordered!!

Always have a good experience online and in store

Package received all in good order thanks for the great service

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Excellent service and delivery

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Excellent service!

Thank you for your prompt and excellent service, much appreciated!

Excellent service, i had a question and within 10 minutes they came back to me

Excellent service and good quality products.

It was a pleasure doing business with you

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Excellent quality and service – best value for money I have come across.

Well organised website, great selection, easy process and quick delivery!

Great service and site. I bought a great light fitting and have bought the bulbs online today

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Fast, free delivery! Thank you!

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Thank you, very happy with both the product and the service, the whole experience was hassle free

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Excellent service and very quick delivery.

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Very prompt and efficient service and love my new product. Thanks very much.

Easy access, with good variety of products available

Excellent service, online and in the store self!!

The service was good and perfect,delivery was so quick within 3 days

Very quick delivery and we live 2 1/2 hours from Pretoria….

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Great and efficient. Like your product range. The third time we have placed an order with your company.

Great, quick service and delivery.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Prompt, efficient service!

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

Excellent service

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Excellent service, fast, professional and love my lamp! It’s great quality!

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Smooth transaction and express shipping.
High five to the delivery guy.

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

was very happy with service, you were quick and and fast.. and very easy to order.

Excellent service, user friendly website, quick delivery! Will def recommend!

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Excellent efficient online service and delivery. Impressed.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Very good service

I am very happy with the lights and their quality.
I will definitely buy again soon.

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

What a great experience. I order the Monday night and Tuesday it was delivered

Great service. Quick, efficient, hassle-free

Excellent, fast service

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Great range
Easy to purchase
Delivery fast

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Everything about the experience has been fantastic! Superb service, thank you

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Thank you for good service!

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Great product range, excellent prices, nice website, no complaints, definitely be back again

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Always receive good service ..delivery within 3 days and products never disappoints

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

Excellent service and products. I will definitely buy from you on line again

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Effortless shopping, registration & checkout

Great service
Thank u

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Super fast delivery, thanks.

So easy to order and arrived within 2 days – great service x

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Fantastic service. I ordered the light and got delivery 48 hours later.

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

Truly efficient service and delivery, taken by surprise and delighted with the experience

Great service and product, very happy!

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

Wonderful assortment of lights. Very very happy

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Excellent service!!

Awesome Service, very happy with the products received! Would recommend. Thank you

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Website was easy to navigate and checkout process was simple abs quick

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

So far so good. Waiting for delivery after lockdown

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Very efficient service – great product – will definitely use you guys again! Thank you!

Excellent service
Fast and efficient
Order complete and correct
Would recommend

Excellent online service via chat! Loved it it helped push me over the line!

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Great and easy experience.

Awesome service and delivery. I will definitely use you again.

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

I got my parcel earlier than I expected though I’m in rural area … Thank you

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Absolutely fantastic service – very happy ?

Excellent service. Super impressed.

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Excellent service!
Will definitely use you again.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Exceeded my wildest expectations – better and quicker than all so called online stores!

Website easy to navigate and excellent delivery service

Excellent service. I sent a message and was phoned back immediately.

Awesome experience & fast delivery, Tnx

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

Good experience all round! Good quality product, efficient delivery .

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Excellent services and fast delivery also

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Good service and keeping me up to date with my online order. I would definitely recommend them.

Very fast service. Products at expected quality.

Excellent service – could not believe how quickly you delivered! Very impressive!

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Service was so quick, and delivery man was friendly!

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Excellent experience and products. Keep up the outstanding work.

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Great and very efficient service. Thank you!!

Great fast delivery. Easy website to navigate. I was very happy

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Was a great service experience, well done!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Website and on-line shopping a pleasure!
seemless!
Thank you

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Service is tops. well done.

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

Excellent and Speedy Delivery

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Good prompt service.

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Great service, quick delivery and good quality product. Thank you.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Wonderful service Quicker than expected Thank you

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Fantastic service and products.

Service & delivery was Top Class!

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Service was excellent, but inability to track the courier was frustrating.

The process of ordering online was painless, hassle free, and quick

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Very fast and efficient service I will definitely recommend your services. Thank you

Ordered a Winchester pendant light online.
Online experience was quick and easy.
Product arrived quickly
Unfortunately the light did not fit together properly and was of a really flimsy and cheap feeling material for the price.
Sent back and refund was done.

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Excellent and efficient service!

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Quick easy and very user friendly online site.

Thank you

Very satisfied with service and price. Will use Lighting Warehouse again.

Great service and speedy delivery to Cape Town.

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

Great service – first time I’ve used them and won’t be the last!

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Hi, your service was fantastic and quick! Thank you. 

Excellent service

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Easy to use website, great product description and quick confirmation and delivery of orders placed

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

Easy to order. Delivery fast. We are very happy with our product.

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Great service and the products was exactly as advertised – thank you.

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Excellent

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Your excellent service delivery is greatly appreciated!

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Great service, will definitely do business again.

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

easy to use web page. Many thanks

Fast, efficient and correct every order

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Wonderful and speedy service.

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Quick, efficient and accurate service! Great products, as always!

Ordered pendant lights quick and excellent service delivered in two days thank you!

Thank you for excellent service and good quality products!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Excellent

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

GREAT SPEEDY SERVICE

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Quick and efficient service – thank you so much!

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Website easy to navigate. Good selection of lights to choose from

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Great service from Lennox!

Wow, fast delivery, great product!! Thanks!!

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Delivery was very quick. Great customer service.

Product as described, reasonably priced and delivered on time.

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Quick and easy online portal. Even your chat is pretty efficient

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Next morning delivery. Very impressive, thank you.

Excellent service. Thank you

Excellent service, speedy delivery and packed to perfection. Top marks from me.

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

awesome delivery and awesome quality!

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

So incredibly efficient, next day delivery. Absolutely incredible

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Excellent service and great delivery less than two days

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Prompt service. Quick delivery. Very well packed as well. Thanks

Easy website
Easy to pay
Excellent delivery!
Thank you

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

Brilliant service! I ordered at 8am and it was delivered by 11am

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Brilliant and efficient service. Thank you.

Thank you for good and quick response

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Super fast delivery, thanks

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Really great! Fast delivery

Excellent service!!
Delivery was done the next day… Stunning light

Seamless – thank you

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Excellent service and product exactly as described.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Easy, seemless online order process, items delivered in good time, very happy.

Thank you for your fast efficient delivery.

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Great service and products.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Efficient service, speedy delivery. Lovely chandelier

fast and efficient!

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Easy website to use

World class service coupled to an unbelievable delivery time! Well done!!

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Excellent service and a great product. I’m very impressed.

FAbulous fast, efficient service and very pleased with out purchase. Thanks

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Service was good, product delivered 380 km’s away the next day.

Well done Naas

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Great service!

Excellent and quick delivery ! Very pleased with the chandelier

great experience overall

Excellent service. Quick and professional

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Received the wrong light and when they phone they said write and email. No customer care!!!

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Quick and efficient service

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Easy & convenient. Thank you.

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

quickest delivery time I have ever experienced. Well done

Easy online process and a good selection of products

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

The Best service I received in a long time

Quick on delivery. Products as expected.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Tx… Product arrived in less than 24 hrs!”

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Excellent service from the beginning to the end. Product quality is excellent.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

very easy to order and system professional

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Ordered online on Sunday received Monday, wow!

Process and delivery was good. One bulb did not work which was not good.

Thank you for such amazing service and prompt deliveries

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Excellent and speedy service. Delivery within 24 hours of placing the order.

your service was amazing , I was shocked when i received my order so quickly

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

Great service and fast delivery. Thanks for the pleasant shopping experience.

Always excellent service and products from Lighting Warehouse

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

Delivery did not take long and social distancing was maintained during the delivery

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

The product was delivered with speed and efficiently. Thank you.

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

Good job on the website. Hoping the delivery goes well too.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Awesome service.. Loved the lights!!!

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Excellent – Fast and Efficient…

Very happy with the service. Ordered items were delivered in record time

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Great service, order arrived the next day

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

The experience was quick, efficient and superb. Well done!!!

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Excellent service. Super impressed – will definitely order in future again.

Very user friendly site!

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Excellent

Product 10/10 for quality and price. Delivery service also good

Great website and good service.

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Keep up the good work. Your service is excellent.

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Awesome service. Prompt delivery. Will definitely do business with you again.

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Exceptional products, pricing is good and staff excellent

Excellent and efficient service

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

Previous order was delivered promptly and in good order. Will see about this one

Arrived within 24 hrs of ordering. Quick and efficient

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

perfect service, nothing else to say

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Delivery on time and well packaged.
Product is good.

Globes and lamp were ordered and delivered after 7 days

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Very quick and efficient service. Thank you very much.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Awesome service!!!

Great service, received products as advertised. Thank you!!

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Easy-to-use Online Service

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Fantastic service. Received within 24hours. Very happy with our lamps!

I had an excellent shopping experiance

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Great service and great products. The shipping was quick and very happy with our purchase.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Great service, thank you

So efficient and perfect delivery!!

Fantastic service and great quality product.

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Very pleased with both the service and the product

Very impressed by Zanele’s response time and helpfulness. Thank you!

Great product, great service!!!

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Brilliant service…. So quick with delivery. Thank you very much!

One of my favourite shops in ZA and always my go-to for something that little bit different.

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Great and easy service. Lights arrived a few days later. Perfectly packed.

Excellent service

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Excellent,fast service! I got exactly what I ordered.
Thanks

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Great website and stylish, reasonably priced items

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Lots of choice and easy to order. Hoping the delivery does not take too long

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Great service. Good products

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

All-round great experience! Thank you

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Good service and timely delivery! Really impressed with my ceiling fan received!

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

GREAT EXPERIENCE – Would totally do it again

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Very happy with our light and the good service we received.

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

Very good thanks

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Thanks, the service was excellant

Excellent service- very efficient and great products & website!!

Super Service!

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

So easy, fast and professional. Definitely recommend lighting warehouse

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Excellent service, fast delivery! I’m very happy with the product

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

great service, keep it up !!!!
regards Reinet

Excellent service and products – will definitely recommend to anyone and everyone

Very happy with my purchase and delivery was super quick….thank you

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

I am extremely happy with the service and assistance I received this morning

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

My experience in ordering and delivery was absolutely stress -less! Thank you

As always. Pleasure to do business with Lighting warehouse. 

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Thank you for prompt, excellent service!

Fantastic service. Well done!!

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Excellence personified!!

Very easy to order and pay, but the jury is out until I have delivery 😉

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Professional service. Fast and efficient.
Will definitely recommend them.

Thank you for the prompt and professional service.

Very happy with the service and swift delivery of the items I ordered. Many thanks

Very good experience – good choice, great updates on delivery – well packaged – thank you

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Awesome service and experience.

Courier delivery was slow .
Should not 5 days from JHB to Cape Town .
Otherwise all good.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Thanks for the fast and excellent service. Will place my next order shortly.

Efficient service. Thank you

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Excellent Customer Service!!!

Beautiful light fittings. Service – quick, efficient!
Thank you

Excellent all round service. Fast delivery and a good quality product.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

excellent service for a very small purchase , thank you

Love the fast service! Thank you!!

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Great service and delivery turnaround!

Love the service and love the lights

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Excellent service.
MANY THANKS to Naas.

Excellent service:) ordered one day – delivered the next

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

Great website and a lovely variety to choose from

I’m extremely happy about the service, keep up the good work Naas and the team

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

Great product, great (and fast) service.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Thank you for the incredible service, as always

Very good service and swift delivery – thank you!

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Bought 2 lamps and love them and the service given was excellent

Good prices and quick service online and telephonically. Thank you.

Thank you for your excellent service which is not so easy to find these days, much appreciated

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Excellent service.

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

easy to browse on web page with great prices.. thank you

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

Great service and great products.

The desk lamps are both lovely and delivery was prompt. Thank you!

Very good.

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

Super!! Great website with wide range, easy payment, fast delivery

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Very efficient and professional service

Quality products, excellent service & quick shipping.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Fast service, good product quality, Exactly as advertised, the best price.

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Fantastic service. Order was delivered within 24 hours. Really impressed.

Beautiful product and exceptional service. Thank you!

Fast and efficient!