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Customer Reviews – 45


The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Jeffrey Woolf - Melrose JHB

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Jaco Kruger - Eastern Cape

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Andre - Limpopo

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Pieter Hugo - Cape Town

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Vanessa Cadman - Kloof Kwazulu-Natal

Brilliant service! I ordered at 8am and it was delivered by 11am

Nic Cleet - Roodepoort

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Charles Webster - East London

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

HB Boshoff - Nelspruit

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Lisa-Ann Smith - Sandton

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Sarah – Eastern Cape

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Rory - KwaZulu-Natal


“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Chantél Venter (Kempton Park)

Great, speedy service and very happy with the product received.

Owen - Uitenhage

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Bennie Kasselman - Witbank

Your website and service has been of a very high standard. thank you so much

Sugnet Toerien - Cape Town

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Marius Malan - Centurion

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Heather Hayes - Sandton

Very efficient service – great product – will definitely use you guys again! Thank you!

Rose-Marie Kruger - George

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Edmund – Cape Town

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Zeenat – Lenasia

Bought 2 lamps and love them and the service given was excellent

Roslyn Crossingham - Randburg

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Jess Russell - Randburg

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Mavis Boateng - Pretoria

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Charné Mungur - Port Elizabeth

Awesome.

Edward Dikgale - Pretoria

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Leslie Conlon - KwaZulu Natal

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Ernest Ngobeni - Pretoria

All was great!

Robyn Kirkby - Pietermaritzburg

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Gina Hull - Cape Town

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Wendy Smit - Western Cape

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Lisa-Ann Smith - Sandton

Great service and great products. The shipping was quick and very happy with our purchase.

Owen - Uitenhage

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Werner Oosthuizen - White River

Effortless shopping, registration & checkout

Jaco van Tonder - Randburg

fast and efficient!

Susan Mudge - Somerset West

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Steven Bryden - Port Elizabeth

Fast service and fast delivery. We were impressed!!

Clarette venter - Limpopo

Great service and great products.

Gizelle Taylor - Nelspruit

Excellent service and very quick delivery.

colleen christie - Kempton Park

Great service – first time I’ve used them and won’t be the last!

Paul Hoatson - Stellenbosch

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Johané Carstens - Cape Town

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Trish Brauteseth - Port Shepstone

Absolutely fantastic service – very happy 😃

Karen Lapham-Fourie - Parkview

Fast delivery, good service!

Annelien Brink - Bloemfontein

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Kate – Bloemfontein