Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

It was a great experience delivery was super fast. Will definitely shop online with you again!!

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Globes and lamp were ordered and delivered after 7 days

your service was amazing , I was shocked when i received my order so quickly

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

Excellent, easy website! Happy customer!

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Excellent service. Quick and professional

Loved the products and the fast delivery!

Great service and very quick

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Such a pleasure to get service like this!!! Thank you very much.

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Great website and a lovely variety to choose from

Great and efficient. Like your product range. The third time we have placed an order with your company.

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Easy access, with good variety of products available

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

Thank you for your prompt and excellent service, much appreciated!

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Website easy to navigate. Good selection of lights to choose from

Excellent turnaround time on the order

Very prompt response. Thank you very much

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

was very happy with service, you were quick and and fast.. and very easy to order.

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Superb service

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

Wonderful service Quicker than expected Thank you

Very quick delivery. Great product!

Website easy to navigate and excellent delivery service

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Excellent service, fast delivery and good quality products.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

Excellent Service – Thank you.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Very fast and efficient service I will definitely recommend your services. Thank you

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Thanks for good service!!

Excellent service:) ordered one day – delivered the next

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

So user friendly and beautiful products. So very convenient.

The process of ordering online was painless, hassle free, and quick

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

Dealing with you was simple, plain, smooth and painless keep it up🙌

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Excellent – Fast and Efficient…

Delivery on time and well packaged.
Product is good.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Top drawer service. Thanks Natalie

Very good service and swift delivery – thank you!

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Great all round experience- quick delivery

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Good service and keeping me up to date with my online order. I would definitely recommend them.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Excellent and Reliable service. Thanks

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Very happy with our light and the good service we received.

easy to use and easy payment options

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

What a great experience. I order the Monday night and Tuesday it was delivered

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Tx… Product arrived in less than 24 hrs!”

Hi, your service was fantastic and quick! Thank you. 

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Perfect and fast – Thanks

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

So easy to order and arrived within 2 days – great service x

Next morning delivery. Very impressive, thank you.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

My order was delivered fast. Really satisfied with the service. The product is amazing.

Purchase was easy and simple. Delivery was quick and efficient

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Quick response and good service!

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

Good experience all round! Good quality product, efficient delivery .

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Awesome.

Great fast delivery. Easy website to navigate. I was very happy

Bad.

Asking me to rate your service, but you haven’t delivered my order.

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Well done. Keep going.

Best service ever and quick delivery. Keep it up

Great service. Good products

Products received quickly and in perfect condition

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Excellent and speedy service. Delivery within 24 hours of placing the order.

Thanks, the service was excellant

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Great service and product, very happy!

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Service was excellent, but inability to track the courier was frustrating.

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

All was great!

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Thank you!! Great service!! Received the day after ordered!!

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Easy website to use

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Efficient and prompt service.

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Great range
Easy to purchase
Delivery fast

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Service was so quick, and delivery man was friendly!

Quick and efficient service

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

The service was 5 star.

Ordered Friday,
Delivered Monday!

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Very good experience. Order was delivered timeously.

Excellent service and good quality products.

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

All good thank you. Received very quickly!

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Prompt, efficient service!

Fast and efficient service thank you!

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent 👌🏻👌🏻👌🏻
Thank you!!!

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Brilliant service, especially from Naas

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Exceptional products, pricing is good and staff excellent

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Great service, received products as advertised. Thank you!!

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

I am extremely happy with the service and assistance I received this morning

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone 😃👍

Excellent,fast service! I got exactly what I ordered.
Thanks

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Excellent!

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

Service and delivery was excellent – well done.

Great online shop, had exactly what I wanted

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Super fast delivery and I absolutely love the light!

Fast service and very good quality product.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

great experience overall

Thank you for good and quick response

Excellent service

Fast delivery, competent advise via email.

Great and very efficient service. Thank you!!

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Thanks for your prompt response. Awesome

Service was good, product delivered 380 km’s away the next day.

Well done Naas

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Thank you for an easy to use online shopping experience. And super fast delivery.

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Turnaround times are much too long.

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

Great, quick service and delivery.

Easy to use website. Well laid out. Look forward to receiving my order within the stipulated time period

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Great service and site. I bought a great light fitting and have bought the bulbs online today

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

Great service and great products.

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

Very easy to order and pay, but the jury is out until I have delivery 😉

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Fantastic service. Received within 24hours. Very happy with our lamps!

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Fast delivery, good service!

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

FAbulous fast, efficient service and very pleased with out purchase. Thanks

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

My experience in ordering and delivery was absolutely stress -less! Thank you

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

Easy to order. Delivery fast. We are very happy with our product.

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Wow, what a Service, delivery at a blink of an eye.

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Wonderful fast and effective delivery and service
Love my lights

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Great website and stylish, reasonably priced items

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

As always, service was excellent and deliver time good

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Fast and efficient service. Great products at reasonable prices👍

Awesome experience & fast delivery, Tnx

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Excellent

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Brilliant service! I ordered at 8am and it was delivered by 11am

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Excellent service and product exactly as described.

Excellent service!!

Thank you for your excellent service which is not so easy to find these days, much appreciated

I am very happy with the lights and their quality.
I will definitely buy again soon.

Received damaged goods. Still waiting for replacement.

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Excellent and efficient service!

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

You guys exceeded my expectations, it was fast. Well done

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received 👌🏻

I order three items and received all in 3 days , no hassles , happy customer thank you

It was a pleasure doing business with you

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Awesome and quick. Great products

very easy to order and system professional

Good selection and excellent service.

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Thank you for the prompt and professional service.

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Great service and the products was exactly as advertised – thank you.

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Excellent service, super fast! Thanks Lennox!

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Excellent Customer Service!!!

Wide variety to choose from. Easy to order. Very positive experience

Keep up the good work. Your service is excellent.

Very good experience – good choice, great updates on delivery – well packaged – thank you

Excellent service and quick delivery. thank you

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

Fast service and a very happy customer 🙂

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Excellent service and very quick delivery.

Excellent service. Online purchase made and delivery took place the next day.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Great service and LOVE my new light

Excellent service and products. I will definitely buy from you on line again

Great, speedy service and very happy with the product received.

Effortless shopping, registration & checkout

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Love the products , good prices, fast delivery!!!!!!!!

Fast service and fast delivery. We were impressed!!

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

Such quick delivery! Driver was so friendly and helpful. Thank you!

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Product as described, reasonably priced and delivered on time.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

excellent service, and goods packed well

Very happy with the service. Ordered items were delivered in record time

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Great and easy service. Lights arrived a few days later. Perfectly packed.

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service 🙏🙏👏👏

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

Excellent service

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Thank you, very happy with both the product and the service, the whole experience was hassle free

Website and on-line shopping a pleasure!
seemless!
Thank you

Excellent service, fast delivery! I’m very happy with the product

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

Excellent service, i had a question and within 10 minutes they came back to me

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Satisfied with product. Super fast delivery. Hassle-free

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Super!! Great website with wide range, easy payment, fast delivery

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Smooth transaction and express shipping.
High five to the delivery guy.

Website was easy to navigate and checkout process was simple abs quick

Great service, easy to order and swift delivery

Great service. Beautiful products.

perfect service, nothing else to say

A+ on service, price and delivery

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Very good.

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Great and easy experience.

Your website layout and convenience is a strong selling point

The desk lamps are both lovely and delivery was prompt. Thank you!

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Excellent service!
Will definitely use you again.

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Fast and efficient!

Excellent online service via chat! Loved it it helped push me over the line!

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Excellent all round service. Fast delivery and a good quality product.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Super Service every time. Thank you so much

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Easy, seemless online order process, items delivered in good time, very happy.

Truly efficient service and delivery, taken by surprise and delighted with the experience

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Dankie 🙏 exactly what I’ve ordered and just in time

Hassle free, quick and easy

Great 1st time experience. Order arrived speedily and products good as per pic.

Well organised website, great selection, easy process and quick delivery!

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Quick and efficient service!

Fast and efficient delivery

Quick and efficient service – thank you so much!

Great service and products.

Good job on the website. Hoping the delivery goes well too.

Delivery was very quick. Great customer service.

Great service.
Good quality products.
Can’t wait for my next purchase.

Thank you for the great service

It was great and the lamp is great too!

Thank you for the great product and excellent service.

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

Fast service, good product quality, Exactly as advertised, the best price.

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Excellent service. Thank you

great service, keep it up !!!!
regards Reinet

So far so good. Waiting for delivery after lockdown

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Thank you I received my order and extremely happy

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Seamless – thank you

easy to browse on web page with great prices.. thank you

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Good prompt service.

Ordered pendant lights quick and excellent service delivered in two days thank you!

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Great experience! Easy to order and package update was spot on. Many thanks

Excellent quality and service – best value for money I have come across.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Thank you for prompt and efficient service. Will definitely support you again.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Thank you for your excellent service. I have recommended you to my friends.

Your excellent service delivery is greatly appreciated!

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

Absolutely fantastic service – very happy 😃

Excellent service. I sent a message and was phoned back immediately.

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Great online help! I can shop quickly and effectively from my laptop

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Everything about the experience has been fantastic! Superb service, thank you

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Excellent

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Excellent, fast service-was delivered day after ordered.

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Ordered online on Sunday received Monday, wow!

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

So incredibly efficient, next day delivery. Absolutely incredible

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Fast, efficient and correct every order

Bought 2 lamps and love them and the service given was excellent

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Order and delivery within 24 hours. Great service

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Awesome Service, very happy with the products received! Would recommend. Thank you

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Excellent service!

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Website was easy to navigate and I was able to checkout safely and quickly

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Wonderful assortment of lights. Very very happy

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

Very user friendly site!

Great service!
website so user friendly.
Next day delivery was fantastic!

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

Excellent selection and very happy with product received.

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Efficient service. Thank you

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. 👏🏾👏🏾👏🏾👏🏾

Quick and efficient.

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Excellent, fast service

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Thank you. Helpful person on the phone and easy and efficient ordering system online

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Brilliant and efficient service. Thank you.

fast and efficient!

Great service and speedy delivery to Cape Town.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Four items were returned due to damage.

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Excellent service and delivery

Thank you for super fast delivery. The lamp is simply fabulous.

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Quick, efficient and accurate service! Great products, as always!

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Great service, quick delivery and good quality product. Thank you.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Good service

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Thanks for the fast and excellent service. Will place my next order shortly.

Best service I’ve ever had. Love my lights. Quick and affordable

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

The experience was quick, efficient and superb. Well done!!!

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Fantastic service.

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Product 10/10 for quality and price. Delivery service also good

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Great service, lights are exactly as described, excellent value for money.

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Excellent service. Thank you!

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

GREAT SPEEDY SERVICE

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Great and fast

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Very efficient service – great product – will definitely use you guys again! Thank you!

Super fast delivery, thanks

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Wonderful service.
Lennox was so helpful and would order from you guys again!

Excellent service!

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Super Service!

I got my parcel earlier than I expected though I’m in rural area … Thank you

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Great, prompt and professional service!!!
Thanks a million.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Thank you for good service!

Thank you for your quick service. Online shopping should be like this

Really great! Fast delivery

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Good service and good quality product

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Excellent service, prompt attention excellent prices

Amazingly quick delivery. Thank you

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Exceptional customer experience

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Fantastic service, delivery within a few days from ordering online. Thank you.

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Lots of choice and easy to order. Hoping the delivery does not take too long

Excellent service, user friendly website, quick delivery! Will def recommend!

Excellent service.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

Thank you for the incredible service, as always

Wonderful!! Thank you. Great service and quality from beginning to end

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Beautiful product and exceptional service. Thank you!

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Very efficient and professional service

Very fast service. Products at expected quality.

Arrived within 24 hrs of ordering. Quick and efficient

Great service and great products. The shipping was quick and very happy with our purchase.

Very prompt and efficient service and love my new product. Thanks very much.

Thank you for your fast efficient delivery.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Super fast delivery, thanks.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

As always. Pleasure to do business with Lighting warehouse. 

Great experience. Can’t wait for my delivery.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Prompt service. Quick delivery. Very well packed as well. Thanks

Well considering I still haven’t received the product I paid for this review isn’t great….

Exceptional customer service….

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Excellent and professional service!

The service was good and perfect,delivery was so quick within 3 days

Very happy with the service and swift delivery of the items I ordered. Many thanks

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Service excellent.

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Fantastic service!!!!

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Thank you for the very prompt and painless delivery, excellent service and lovely product.

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Quality products, excellent service & quick shipping.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Great website and good service.

Reliable and quick service.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Excellent and quick delivery ! Very pleased with the chandelier

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

The delivery was really quick and I received exactly what I ordered.
Thanks!

Awesome service!!!

Everything was timeous and ran smoothly. thank you

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Excellent experience and products. Keep up the outstanding work.

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Easy to use website, great product description and quick confirmation and delivery of orders placed

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Very quick delivery – Lennox the driver very friendly

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Super fast delivery. Very impressed

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

I had an excellent shopping experiance

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Great everything. Product to delivery.

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back😊
Thank you.

Love the service and love the lights

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Delivery did not take long and social distancing was maintained during the delivery

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Everything was received well. Thank you.

Love the fast service! Thank you!!

Great service – thank you.

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

Excellent service!!
Delivery was done the next day… Stunning light

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Excellent service

Great range and simple to use website! Thumbs up!

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Professional service. Fast and efficient.
Will definitely recommend them.

Quick on delivery. Products as expected.

Excellent service, online and in the store self!!

Excellent service

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Always excellent service and products from Lighting Warehouse

Great service and delivery turnaround!

Your website is easy to use and very informative on products etc.

Thanks

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Awesome service.. Loved the lights!!!

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

Efficient service and prompt delivery. Thank you!

Very satisfied with service and price. Will use Lighting Warehouse again.

Fantastic service: fast, friendly and efficient! Thanks!

Very quick delivery and we live 2 1/2 hours from Pretoria….

Fantastic service. Thank you

Exceeded my wildest expectations – better and quicker than all so called online stores!

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Efficient service, speedy delivery. Lovely chandelier

Fantastic service!!

Package received all in good order thanks for the great service

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Excellent

Website is user friendly, items are easy to find and registration is simple

Very happy with my purchase and delivery was super quick….thank you

All-round great experience! Thank you

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Online shopping was a breeze with super fast delivery.
I was impressed!

EXCELLENT AND SUPER FAST

awesome delivery and awesome quality!

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Wow, fast delivery, great product!! Thanks!!

Excellent service.
MANY THANKS to Naas.

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service