amazing service! Made an order online in the afternoon and my globes were delivered the next day!

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Excellent service and quality.

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Great website and a lovely variety to choose from

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Excellent Customer Service!!!

Excellent service. Thank you

Excellent and quick delivery ! Very pleased with the chandelier

Your excellent service delivery is greatly appreciated!

Website was easy to navigate and checkout process was simple abs quick

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Excellent service, fast delivery! I’m very happy with the product

Easy website to use

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. 👏🏾👏🏾👏🏾👏🏾

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

Such a swift, easy to use online shop.
Thank you

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Excellent service. Online purchase made and delivery took place the next day.

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Excellent

Effortless shopping, registration & checkout

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Good prices and quick service online and telephonically. Thank you.

Satisfied with product. Super fast delivery. Hassle-free

Fast and efficient service thank you!

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Great service, easy to order and swift delivery

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Fantastic service, delivery within a few days from ordering online. Thank you.

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Very happy with our light and the good service we received.

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Efficient service and prompt delivery. Thank you!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

Easy website
Easy to pay
Excellent delivery!
Thank you

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

Thank you for prompt, excellent service!

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Good service and good quality product

Great service. Beautiful products.

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Tx… Product arrived in less than 24 hrs!”

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

So user friendly and beautiful products. So very convenient.

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Fantastic service.

Top drawer service. Thanks Natalie

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Great service and great products. The shipping was quick and very happy with our purchase.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Excellent service!

So easy to order and arrived within 2 days – great service x

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

My experience in ordering and delivery was absolutely stress -less! Thank you

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Great service, received delivery within 24 hours, well done Lighting Warehouse!

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

easy to use and easy payment options

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Quick response and good service!

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Everything was received well. Thank you.

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Brilliant and efficient service. Thank you.

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

What a great experience. I order the Monday night and Tuesday it was delivered

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Your website layout and convenience is a strong selling point

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone 😃👍

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Excellent service!

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Order and delivery within 24 hours. Great service

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Delivery was very quick. Great customer service.

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Excellent

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

Well organised website, great selection, easy process and quick delivery!

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Thank you for your prompt and excellent service, much appreciated!

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Excellent service and speedy delivery

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received 👌🏻

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

Fantastic service!!!!

Excellent service and products. I will definitely buy from you on line again

Great service and the products was exactly as advertised – thank you.

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Super fast delivery, thanks

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Excellent and efficient service!

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

quickest delivery time I have ever experienced. Well done

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

Fast and efficient delivery

Excellent service!!
Delivery was done the next day… Stunning light

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Thank you I received my order and extremely happy

Great range and simple to use website! Thumbs up!

Delivery on time and well packaged.
Product is good.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Fast delivery, good service!

Perfect and fast – Thanks

Wonderful and speedy service.

It was great and the lamp is great too!

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Quick on delivery. Products as expected.

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Lots of choice and easy to order. Hoping the delivery does not take too long

Very prompt response. Thank you very much

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

excellent service for a very small purchase , thank you

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

excellent service, and goods packed well

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Excellent service, fast delivery and good quality products.

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Loved the products and the fast delivery!

Excellent service and very quick delivery.

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Great service and very quick

Fast service and fast delivery. We were impressed!!

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Brilliant service, especially from Naas

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

GREAT EXPERIENCE – Would totally do it again

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Great and easy service. Lights arrived a few days later. Perfectly packed.

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Great service, order arrived the next day

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Excellent service and product exactly as described.

Wonderful!! Thank you. Great service and quality from beginning to end

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

It was a pleasure doing business with you

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Fast, free delivery! Thank you!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Products received quickly and in perfect condition

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Great range of products, excellent prices, user-friendly website

Fantastic service!!!

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Arrived within 24 hrs of ordering. Quick and efficient

Professional service. Fast and efficient.
Will definitely recommend them.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

Great and fast

So far so good. Waiting for delivery after lockdown

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Great product, great (and fast) service.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Thank you for good service!

Exceptional products, pricing is good and staff excellent

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

I am very happy with the lights and their quality.
I will definitely buy again soon.

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Good selection and excellent service.

Exceeded my wildest expectations – better and quicker than all so called online stores!

Great service, quick delivery and good quality product. Thank you.

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Thank you. Helpful person on the phone and easy and efficient ordering system online

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Excellent service. Super impressed.

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Thank you for the great product and excellent service.

Thank you for an easy to use online shopping experience. And super fast delivery.

Speedy delivery! I am yet to install the light but the turn around time was impressive

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Great service! Lamp works really well!

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Excellent service. Thank you!

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

World class service coupled to an unbelievable delivery time! Well done!!

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Great fast delivery. Easy website to navigate. I was very happy

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

A+ on service, price and delivery

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Quick and efficient service!

Great service, received products as advertised. Thank you!!

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Fast service and very good quality product.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Fantastic service. I ordered the light and got delivery 48 hours later.

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

your service was amazing , I was shocked when i received my order so quickly

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Dankie 🙏 exactly what I’ve ordered and just in time

Hi, your service was fantastic and quick! Thank you. 

Love the service and love the lights

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Excellent service and quick delivery. thank you

The experience was quick, efficient and superb. Well done!!!

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

fast and efficient!

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Website easy to navigate. Good selection of lights to choose from

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse 🤪)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Everything about the experience has been fantastic! Superb service, thank you

Always excellent service and products from Lighting Warehouse

Great, prompt and professional service!!!
Thanks a million.

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Wonderful assortment of lights. Very very happy

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

Very good service

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Previous order was delivered promptly and in good order. Will see about this one

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Well considering I still haven’t received the product I paid for this review isn’t great….

You are one of my favourite online businesses. Always a great experience. Thank you.

Smooth transaction and express shipping.
High five to the delivery guy.

Easy & convenient. Thank you.

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Very good service and swift delivery – thank you!

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service 🙏🙏👏👏

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Excellent service:) ordered one day – delivered the next

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Thanks for good service!!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Good service and keeping me up to date with my online order. I would definitely recommend them.

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

The service was 5 star.

Ordered Friday,
Delivered Monday!

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Good experience all round! Good quality product, efficient delivery .

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Your website and service has been of a very high standard. thank you so much

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Thank you for good and quick response

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

very easy to order and system professional

The delivery was really quick and I received exactly what I ordered.
Thanks!

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

Excellent service.
MANY THANKS to Naas.

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Great service. Quick, efficient, hassle-free

Excellent, fast service

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

Turnaround times are much too long.

Excellent job

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Great service!
website so user friendly.
Next day delivery was fantastic!

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

Awesome service.. Loved the lights!!!

Very efficient and professional service

Great service and product, very happy!

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Very good.

Very fast and efficient service I will definitely recommend your services. Thank you

Excellent service!
Will definitely use you again.

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Excellent and Speedy Delivery

Purchase was easy and simple. Delivery was quick and efficient

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Quality products, excellent service & quick shipping.

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Fast and efficient!

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Excellent service, online and in the store self!!

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Great service and delivery turnaround!

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Very good experience. Order was delivered timeously.

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Awesome experience & fast delivery, Tnx

Excellent turnaround time on the order

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Website and on-line shopping a pleasure!
seemless!
Thank you

Excellent service. Quick and professional

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

Excellent service

Great range
Easy to purchase
Delivery fast

Very efficient service – great product – will definitely use you guys again! Thank you!

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

great experience overall

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Beautiful light fittings. Service – quick, efficient!
Thank you

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

All was great!

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Great service – first time I’ve used them and won’t be the last!

Excellent service

Awesome service. Prompt delivery. Will definitely do business with you again.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

easy to browse on web page with great prices.. thank you

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Everything was timeous and ran smoothly. thank you

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Service is tops. well done.

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Excellent and Reliable service. Thanks

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Super Service!

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Website is user friendly, items are easy to find and registration is simple

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Great service, lights are exactly as described, excellent value for money.

Very happy with the product as well as the excellent service and speedy delivery.

Wonderful service.
Lennox was so helpful and would order from you guys again!

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Some of the best service and online experiences ever!!
Thank you!

Very quick and efficient service. Thank you very much.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Good service

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

Keep up the good work. Your service is excellent.

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Easy access, with good variety of products available

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Reliable and quick service.

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

Excellent service. I sent a message and was phoned back immediately.

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

Well done. Keep going.

Great service and speedy delivery to Cape Town.

Great service and fast delivery. Thanks for the pleasant shopping experience.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back😊
Thank you.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Great service.
Good quality products.
Can’t wait for my next purchase.

Fantastic service. Order was delivered within 24 hours. Really impressed.

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Excellent,fast service! I got exactly what I ordered.
Thanks

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Ordered pendant lights quick and excellent service delivered in two days thank you!

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Awesome Service, very happy with the products received! Would recommend. Thank you

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

All aspects of perfection 👌

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

Very happy with the service. Ordered items were delivered in record time

Very user friendly site!

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Hassle free, quick and easy

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Excellent service and delivery

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Very pleased with both the service and the product

Excellent quality and service – best value for money I have come across.

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

The Best service I received in a long time

Excellent selection and very happy with product received.

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

GREAT SPEEDY SERVICE

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Fast, efficient and correct every order

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Awesome service!!!

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Very good experience – good choice, great updates on delivery – well packaged – thank you

Quick and efficient service

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Efficient service, speedy delivery. Lovely chandelier

All good thank you. Received very quickly!

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

I had an excellent shopping experiance

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Super fast delivery. Very impressed

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Great 1st time experience. Order arrived speedily and products good as per pic.

Service excellent.

Great online help! I can shop quickly and effectively from my laptop

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Thank you for the incredible service, as always

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Excellent service.

Next morning delivery. Very impressive, thank you.

Awesome and quick. Great products

Fast delivery, competent advise via email.

Thank you, very happy with both the product and the service, the whole experience was hassle free

Great, quick service and delivery.

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

As always, service was excellent and deliver time good

Great service and site. I bought a great light fitting and have bought the bulbs online today

One of my favourite shops in ZA and always my go-to for something that little bit different.

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Website is very user friendly. Thanks for a great online experience!

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Excellent service and a great product. I’m very impressed.

great service, keep it up !!!!
regards Reinet

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

Such a pleasure to get service like this!!! Thank you very much.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

Great website and stylish, reasonably priced items

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Easy and in own comfort zone

Excellent, fast service-was delivered day after ordered.

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Excellent service and good quality products.

Best service ever and quick delivery. Keep it up

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Excellent service

Superb service

Great and very efficient service. Thank you!!

Website was easy to navigate and I was able to checkout safely and quickly

Wow, fast delivery, great product!! Thanks!!

Easy-to-use Online Service

Very quick delivery – Lennox the driver very friendly

Excellent service

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

My order was delivered fast. Really satisfied with the service. The product is amazing.

Great service, good prices fast delivery.

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

was very happy with service, you were quick and and fast.. and very easy to order.

Very happy with the service and swift delivery of the items I ordered. Many thanks

easy to use web page. Many thanks

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Great and easy experience.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Efficient and prompt service.

Fast service and a very happy customer 🙂

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Thank you for the great service

Ordered online on Sunday received Monday, wow!

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Really great! Fast delivery

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Very happy with my purchase and delivery was super quick….thank you

Excellent service all round from both sales and delivery team, Thank you

Globes and lamp were ordered and delivered after 7 days

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Thank you for prompt and efficient service. Will definitely support you again.

Excellent

Wonderful service Quicker than expected Thank you

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Wow, what a Service, delivery at a blink of an eye.

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Amazing service. Ordered online and literally received it the next day. What a great experience.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Fantastic service!!

Excellent, easy website! Happy customer!

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Great service and LOVE my new light

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Easy to order. Delivery fast. We are very happy with our product.

Online shopping was a breeze with super fast delivery.
I was impressed!

Easy, seemless online order process, items delivered in good time, very happy.

Service was excellent, but inability to track the courier was frustrating.

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Excellent service – could not believe how quickly you delivered! Very impressive!

Excellent service and I love the lamp stands – I am considering ordering two more!

Great service. Good products

Fantastic service. Received within 24hours. Very happy with our lamps!

Fantastic service: fast, friendly and efficient! Thanks!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

Service was good, product delivered 380 km’s away the next day.

Well done Naas

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Excellent service. Will use you again. Thank you!

Great online shop, had exactly what I wanted

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Excellent – Fast and Efficient…

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

perfect service, nothing else to say

Excellent and speedy service. Delivery within 24 hours of placing the order.

The service was good and perfect,delivery was so quick within 3 days

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

I am extremely happy with the service and assistance I received this morning

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Excellent experience and products. Keep up the outstanding work.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Dealing with you was simple, plain, smooth and painless keep it up🙌

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent 👌🏻👌🏻👌🏻
Thank you!!!

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Thank you!! Great service!! Received the day after ordered!!

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Fast and efficient service. Great products at reasonable prices👍

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Great service!

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Excellent service!!

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

So incredibly efficient, next day delivery. Absolutely incredible

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Such quick delivery! Driver was so friendly and helpful. Thank you!

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed 👏

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Excellent service, super fast! Thanks Lennox!

Excellent online service via chat! Loved it it helped push me over the line!

Excellent Service – Thank you.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Package received all in good order thanks for the great service

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Wonderful fast and effective delivery and service
Love my lights

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Truly efficient service and delivery, taken by surprise and delighted with the experience

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Love the fast service! Thank you!!

I got my parcel earlier than I expected though I’m in rural area … Thank you

Quick, efficient and accurate service! Great products, as always!

Very satisfied with service and price. Will use Lighting Warehouse again.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Website easy to navigate and excellent delivery service

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Exceptional customer service….

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Very prompt and efficient service and love my new product. Thanks very much.

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Excellent all round service. Fast delivery and a good quality product.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Your website is easy to use and very informative on products etc.

Thanks

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

EXCELLENT AND SUPER FAST

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Thank you for your excellent service which is not so easy to find these days, much appreciated