Your website layout and convenience is a strong selling point

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Easy website
Easy to pay
Excellent delivery!
Thank you

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

The service was good and perfect,delivery was so quick within 3 days

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Very quick and efficient service. Thank you very much.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Thank you for an easy to use online shopping experience. And super fast delivery.

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Very good service and swift delivery – thank you!

Excellent service. Super impressed.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Excellent and Speedy Delivery

Order and delivery within 24 hours. Great service

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Excellent service, speedy delivery and packed to perfection. Top marks from me.

The delivery was really quick and I received exactly what I ordered.
Thanks!

Website easy to navigate and excellent delivery service

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Always excellent service and products from Lighting Warehouse

Great experience. Can’t wait for my delivery.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Very good experience. Order was delivered timeously.

Excellent service, prompt attention excellent prices

Great, speedy service and very happy with the product received.

Well organised website, great selection, easy process and quick delivery!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Excellent job

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Hi, your service was fantastic and quick! Thank you. 

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Well done. Keep going.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

easy to use and easy payment options

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Thank you for prompt, excellent service!

Thank you for super fast delivery. The lamp is simply fabulous.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Beautiful light fittings. Service – quick, efficient!
Thank you

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Wonderful assortment of lights. Very very happy

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Great website and stylish, reasonably priced items

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Great service – thank you.

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

Great online help! I can shop quickly and effectively from my laptop

The experience was quick, efficient and superb. Well done!!!

Excellent service and delivery

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Excellent service and very quick delivery.

Great service and very quick

Excellent Service – Thank you.

Wow, what a Service, delivery at a blink of an eye.

Fast service and fast delivery. We were impressed!!

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Very prompt response. Thank you very much

Awesome and quick. Great products

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

Well considering I still haven’t received the product I paid for this review isn’t great….

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Truly efficient service and delivery, taken by surprise and delighted with the experience

Perfect and fast – Thanks

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Fantastic service. I ordered the light and got delivery 48 hours later.

The most efficient quick and easy online shopping I’ve ever done! Thank you.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

So user friendly and beautiful products. So very convenient.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Excellent service

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Exceptional customer service….

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Quick and efficient service – thank you so much!

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

Great and easy service. Lights arrived a few days later. Perfectly packed.

Thank you I received my order and extremely happy

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Great service, easy to order and swift delivery

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Such a pleasure to get service like this!!! Thank you very much.

You guys exceeded my expectations, it was fast. Well done

Service and delivery was excellent – well done.

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Excellent all round service. Fast delivery and a good quality product.

Wonderful service Quicker than expected Thank you

Bought 2 lamps and love them and the service given was excellent

Seamless – thank you

Very easy to order and pay, but the jury is out until I have delivery 😉

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Very quick delivery – Lennox the driver very friendly

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

What an awesome experience! So easy & the courier was incredible! Thank you so much.

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Super Service!

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Excellent and speedy service. Delivery within 24 hours of placing the order.

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

Very happy with our light and the good service we received.

Awesome.

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Ordered online on Sunday received Monday, wow!

Thank you for your excellent service. I have recommended you to my friends.

Thank you for your fast efficient delivery.

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Fast, free delivery! Thank you!

Wonderful fast and effective delivery and service
Love my lights

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Service is tops. well done.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Very happy with the service. Ordered items were delivered in record time

Great all round experience- quick delivery

Thanks, the service was excellant

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

Great product, great (and fast) service.

Quick and easy online portal. Even your chat is pretty efficient

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

I had an excellent shopping experiance

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Excellent

Excellent service. I sent a message and was phoned back immediately.

Thank you for prompt and efficient service. Will definitely support you again.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Wow, fast delivery, great product!! Thanks!!

Fantastic service: fast, friendly and efficient! Thanks!

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

It was a pleasure doing business with you

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Ordered pendant lights quick and excellent service delivered in two days thank you!

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

I got my parcel earlier than I expected though I’m in rural area … Thank you

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Superb service

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Excellent Customer Service!!!

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

All was great!

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Very happy with my purchase and delivery was super quick….thank you

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Fast delivery, competent advise via email.

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Awesome service!!!

Excellent service and great delivery less than two days

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Everything about the experience has been fantastic! Superb service, thank you

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Brilliant service, especially from Naas

All good thank you. Received very quickly!

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Fantastic service!!!!

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Thank you. Helpful person on the phone and easy and efficient ordering system online

The Best service I received in a long time

Great service and great products. The shipping was quick and very happy with our purchase.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Good service

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Awesome service. Prompt delivery. Will definitely do business with you again.

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

Excellent service!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

You are one of my favourite online businesses. Always a great experience. Thank you.

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent 👌🏻👌🏻👌🏻
Thank you!!!

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Effortless shopping, registration & checkout

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Your website and service has been of a very high standard. thank you so much

Easy & convenient. Thank you.

Excellent service. Will use you again. Thank you!

Top drawer service. Thanks Natalie

Excellent turnaround time on the order

Super fast delivery, thanks

Very good service

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Best service ever and quick delivery. Keep it up

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

So easy to order and arrived within 2 days – great service x

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

Easy and in own comfort zone

Very efficient service – great product – will definitely use you guys again! Thank you!

Efficient service. Thank you

Great service!
website so user friendly.
Next day delivery was fantastic!

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

your service was amazing , I was shocked when i received my order so quickly

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Brilliant service! I ordered at 8am and it was delivered by 11am

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Great service and great products.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back😊
Thank you.

Website is very user friendly. Thanks for a great online experience!

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

perfect service, nothing else to say

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Love the fast service! Thank you!!

Such a swift, easy to use online shop.
Thank you

Hassle free, quick and easy

The service was 5 star.

Ordered Friday,
Delivered Monday!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Great and fast

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Excellent service – could not believe how quickly you delivered! Very impressive!

Great service – first time I’ve used them and won’t be the last!

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. 👏🏾👏🏾👏🏾👏🏾

Fast delivery, good service!

Very quick delivery. Great product!

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Fast service, good product quality, Exactly as advertised, the best price.

Thanks for the fast and excellent service. Will place my next order shortly.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Excellent, easy website! Happy customer!

Very quick delivery and we live 2 1/2 hours from Pretoria….

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Excellent and professional service!

excellent service, and goods packed well

Wonderful!! Thank you. Great service and quality from beginning to end

I received a reply to my question within minutes

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Absolutely fantastic service – very happy 😃

Great service and product, very happy!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Excellent, fast service-was delivered day after ordered.

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Service was good, product delivered 380 km’s away the next day.

Well done Naas

Fantastic service!!

Good job on the website. Hoping the delivery goes well too.

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Excellent,fast service! I got exactly what I ordered.
Thanks

Always have a good experience online and in store

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Excellent service.
MANY THANKS to Naas.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Next morning delivery. Very impressive, thank you.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Very fast and efficient service I will definitely recommend your services. Thank you

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Great service. Quick, efficient, hassle-free

Good prompt service.

Wide variety to choose from. Easy to order. Very positive experience

My order was delivered fast. Really satisfied with the service. The product is amazing.

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Keep up the good work. Your service is excellent.

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Reliable and quick service.

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Wonderful service.
Lennox was so helpful and would order from you guys again!

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Excellent service. Online purchase made and delivery took place the next day.

What a great experience. I order the Monday night and Tuesday it was delivered

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Your excellent service delivery is greatly appreciated!

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Quick on delivery. Products as expected.

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

So incredibly efficient, next day delivery. Absolutely incredible

Great and efficient. Like your product range. The third time we have placed an order with your company.

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Thank you for your prompt and excellent service, much appreciated!

Thank you for your quick service. Online shopping should be like this

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Website was easy to navigate and I was able to checkout safely and quickly

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

fast and efficient!

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Great service, received products as advertised. Thank you!!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Great 1st time experience. Order arrived speedily and products good as per pic.

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

Professional service. Fast and efficient.
Will definitely recommend them.

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.