Service was good, product delivered 380 km’s away the next day.

Well done Naas

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Bought 2 lamps and love them and the service given was excellent

Thank you for prompt, excellent service!

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Great service and great products.

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Very quick and efficient service. Thank you very much.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Fast service and fast delivery. We were impressed!!

Excellent Service – Thank you.

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Great, speedy service and very happy with the product received.

Excellent, easy website! Happy customer!

Absolutely fantastic service – very happy 😃

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

You guys exceeded my expectations, it was fast. Well done

Quick and efficient service – thank you so much!

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Such a swift, easy to use online shop.
Thank you

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Your website and service has been of a very high standard. thank you so much

Wonderful assortment of lights. Very very happy

All good thank you. Received very quickly!

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Great service and great products. The shipping was quick and very happy with our purchase.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Brilliant service! I ordered at 8am and it was delivered by 11am

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

excellent service, and goods packed well

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Fast delivery, good service!

Wonderful service Quicker than expected Thank you

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Great service – first time I’ve used them and won’t be the last!

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

My order was delivered fast. Really satisfied with the service. The product is amazing.

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

fast and efficient!

Love the fast service! Thank you!!

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

All was great!

Service and delivery was excellent – well done.

Very efficient service – great product – will definitely use you guys again! Thank you!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Very happy with the service. Ordered items were delivered in record time

Great service and product, very happy!

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Excellent service – could not believe how quickly you delivered! Very impressive!

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Wonderful!! Thank you. Great service and quality from beginning to end

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Effortless shopping, registration & checkout

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

Awesome.

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Great experience. Can’t wait for my delivery.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Easy & convenient. Thank you.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Next morning delivery. Very impressive, thank you.

Quick on delivery. Products as expected.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Excellent and professional service!

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

Great and easy service. Lights arrived a few days later. Perfectly packed.

Great all round experience- quick delivery

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Great 1st time experience. Order arrived speedily and products good as per pic.

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Reliable and quick service.

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Thank you for your quick service. Online shopping should be like this

Excellent service.
MANY THANKS to Naas.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Excellent job

So user friendly and beautiful products. So very convenient.

Excellent service and very quick delivery.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Website easy to navigate and excellent delivery service

Quick and easy online portal. Even your chat is pretty efficient

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Easy website
Easy to pay
Excellent delivery!
Thank you

Order and delivery within 24 hours. Great service

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!