Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Good prices and quick service online and telephonically. Thank you.

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

quickest delivery time I have ever experienced. Well done

Wide variety to choose from. Easy to order. Very positive experience

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Great product, great (and fast) service.

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Quick, efficient and accurate service! Great products, as always!

Good products at good prices

Great and very efficient service. Thank you!!

Efficient service, speedy delivery. Lovely chandelier

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

I could find the type of plugs I was looking for at the best price

Hassle free and the goods I ordered arrived the next morning.

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Fast service and very good quality product.

Seamless – thank you

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Excellent!

Excellent service from the beginning to the end. Product quality is excellent.

Such an easy process to buy, and pleasantly surprised by no delivery fee!

Excellent service – could not believe how quickly you delivered! Very impressive!

I got my parcel earlier than I expected though I’m in rural area … Thank you

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

Great service – first time I’ve used them and won’t be the last!

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Excellent service. Online purchase made and delivery took place the next day.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Website is user friendly, items are easy to find and registration is simple

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Excellent service, super fast! Thanks Lennox!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Goods arrived in time and were to specification

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Thank you for the incredible service, as always

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Brilliant service! I ordered at 8am and it was delivered by 11am

Excellent service. Super impressed – will definitely order in future again.

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Super fast delivery, thanks.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

was very happy with service, you were quick and and fast.. and very easy to order.

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Excellent and Speedy Delivery

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Fantastic service and great quality product.

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Fast and efficient!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

Excellent service from order to shipping thank you

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Speedy, efficient and quality items. Well done!!

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Completely painless and pleasant experience

Super!! Great website with wide range, easy payment, fast delivery

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

The delivery was extremely fast. Impressive

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

Good service and keeping me up to date with my online order. I would definitely recommend them.

very easy to order and system professional

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Excellent service!
Will definitely use you again.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Great website to work off
Good communication after order

Easy website
Easy to pay
Excellent delivery!
Thank you

Excellent service and a great product. I’m very impressed.

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Great service. Beautiful products.

Excellent, easy website! Happy customer!

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Excellent service!

Absolutely amazing, the products arrived in Capetown in record time and exactly as described. Highly recommended for the excellence in service.

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

the service is excellent, keep up the good work team

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Exceptional customer service….

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Package received all in good order thanks for the great service

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Wonderful service

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Great service, good prices fast delivery.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Awesome service with even better delivery experience . Thanks guys great service and product

Very happy with my purchase and delivery was super quick….thank you

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Excellent service and very quick delivery.

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Service is tops. well done.

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Excellent professional service

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

So user friendly and beautiful products. So very convenient.

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Good experience all round! Good quality product, efficient delivery .

Great to do business with you. delivery was fast and all items delivered as per order.

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

Great service!
website so user friendly.
Next day delivery was fantastic!

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Products arrived much earlier than expected. Well done!

Great product range, excellent prices, nice website, no complaints, definitely be back again

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

The service was 5 star.

Ordered Friday,
Delivered Monday!

Great service, just we could not find the original lights we had seen, so had to go with another alternative

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

So incredibly efficient, next day delivery. Absolutely incredible

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

You are one of my favourite online businesses. Always a great experience. Thank you.

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Good service

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

You guys exceeded my expectations, it was fast. Well done

Great experience ordered my goods and 2 days later arrived. Thank you!

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

Excellent service, online and in the store self!!

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Excellent service all round from both sales and delivery team, Thank you

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Beautiful light fittings. Service – quick, efficient!
Thank you

Easy-to-use Online Service

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Fantastic service.

Best service ever and quick delivery. Keep it up

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

Very pleased with both the service and the product

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Wonderful service.
Lennox was so helpful and would order from you guys again!

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Excellent service. Thank you

All good thank you. Received very quickly!

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Excellent Service – Thank you.

Excellent, fast service-was delivered day after ordered.

absolutely awesome service
will recommend
efficient turnaround time

Fantastic service. Well done!!

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Wonderful!! Thank you. Great service and quality from beginning to end

Everything was received well. Thank you.

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Delivery was timeous and the product was received in good order and is of good quality

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Excellent service and speedy delivery

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

Great service!

Very fast delivery, good quality!

Fantastic service. Order was delivered within 24 hours. Really impressed.

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

The service was good and perfect,delivery was so quick within 3 days

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Very quick delivery. Great product!

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Fast and efficient service. Great products at reasonable prices?

Great 1st time experience. Order arrived speedily and products good as per pic.

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

I order three items and received all in 3 days , no hassles , happy customer thank you

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Thank you for prompt and excellent service

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Very efficient service – great product – will definitely use you guys again! Thank you!

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Excellent online service via chat! Loved it it helped push me over the line!

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Service & delivery was Top Class!

Excellent experience and products. Keep up the outstanding work.

Great service
Thank u

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

The delivery was really quick and I received exactly what I ordered.
Thanks!

Good service and timely delivery! Really impressed with my ceiling fan received!

Fantastic

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Dealing with you was simple, plain, smooth and painless keep it up?

Thank you for such amazing service and prompt deliveries

Very user friendly site!

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Order arrived quickly and very happy with the quality of the fitting I purchased

Great service, received products as advertised. Thank you!!

I had an excellent shopping experiance

Turnaround times are much too long.

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Fantastic service: fast, friendly and efficient! Thanks!

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Excellent service and products

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

easy to use web page. Many thanks

Great fast delivery. Easy website to navigate. I was very happy

fast quick and easy!

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Quick and efficient service – thank you so much!

Thanks for a prompt response and efficient delivery ahead of schecule

Excellent and speedy service. Delivery within 24 hours of placing the order.

Great products and swift delivery

Excellent service. Happy customer

Some of the best service and online experiences ever!!
Thank you!

Arrived within 24 hrs of ordering. Quick and efficient

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Awesome service. I ordered my lights and they were delivered the very next day!

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Excellent service from answering email query to delivery. Thank you

Excellent products with excellent service.

A+ on service, price and delivery

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Received damaged goods. Still waiting for replacement.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Good job on the website. Hoping the delivery goes well too.

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Great service and product, very happy!

Fantastic service. Received within 24hours. Very happy with our lamps!

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

I am very happy with the lights and their quality.
I will definitely buy again soon.

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

Great service and speedy delivery to Cape Town.

Awesome service and delivery. I will definitely use you again.

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Excellent service

Ordered pendant lights quick and excellent service delivered in two days thank you!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Very happy with the product as well as the excellent service and speedy delivery.

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

Purchase was easy and simple. Delivery was quick and efficient

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Excellent service, thank you.

Quick and efficient.

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

The chandeliers are amazing, so beautiful and a very good price!

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

Excellent service. Quick and professional

Always effortless and efficient!
Great quality products!!

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Thank you for your very efficient service.

Excellent turnaround time on the order

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

The product was promptly dispatched and arrived within the week. Would recommend.

Website easy to navigate and excellent delivery service

excellent service, and goods packed well

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Thank you for prompt, excellent service!

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Excellent service. I sent a message and was phoned back immediately.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Great range and simple to use website! Thumbs up!

Service excellent.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Wonderful fast and effective delivery and service
Love my lights

Quick and efficient service

Very happy with the service and swift delivery of the items I ordered. Many thanks

Great product, great service and speedy delivery. Will definitely shop with them again.

perfect service, nothing else to say

Order and delivery within 24 hours. Great service

Great service and LOVE my new light

Very quick delivery and we live 2 1/2 hours from Pretoria….

Exceeded my wildest expectations – better and quicker than all so called online stores!

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Excellent!
Fast and efficient

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Super Service!

Thank you for good service!

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

All was great!

Great and easy service. Lights arrived a few days later. Perfectly packed.

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Excellent and efficient service!

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

We are very pleased with great product and excellent, efficient service. Thank you!

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Always excellent service and products from Lighting Warehouse

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Thank you for an easy to use online shopping experience. And super fast delivery.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Excellent

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Fast service and fast delivery. We were impressed!!

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Website, service and delivery was of a high standard

Satisfied with product. Super fast delivery. Hassle-free

Very quick and efficient service. Thank you very much.

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

baie goeie produk baie gelukkig

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Very quick and well packed delivery, pleased with the lamp shades

As always. Pleasure to do business with Lighting warehouse. 

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Excellent service!!

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Superb service

Superb service – so helpful and informative, and my order was delivered the very next day! Thank you, Lighting Warehouse – such a fantastic experience!

Excellent service and product exactly as described.

Very good experience – good choice, great updates on delivery – well packaged – thank you

Fantastic service and beautiful lampshades.

Well organised website, great selection, easy process and quick delivery!

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Thanks for the fast and excellent service. Will place my next order shortly.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Great, speedy service and very happy with the product received.

awesome delivery and awesome quality!

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

Brilliant and efficient service. Thank you.

Great service and products.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Great online shop, had exactly what I wanted

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

Great experience. Can’t wait for my delivery.

Quality products, excellent service & quick shipping.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Excellent – Fast and Efficient…

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Good service and good quality product

Website was easy to navigate and checkout process was simple abs quick

Love the service and love the lights

Great all round experience- quick delivery

Fast and efficient service. Good quality products.

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Great service and fast delivery.
My goto shop for all my lighting needs

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Very fast service. Products at expected quality.

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Wow, what a Service, delivery at a blink of an eye.

Great service, quick delivery and good quality product. Thank you.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Was a great service experience, well done!

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Everything about the experience has been fantastic! Superb service, thank you

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Excellent service

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Always have a good experience online and in store

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Your service is excellent! Thank you.

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

Amazingly quick delivery. Thank you

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Excellent service, i had a question and within 10 minutes they came back to me

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Quick and Easy delivery. Very proud of my products that I received. Looks very good in my new room. Thank you Lighting Warehouse.

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Very good service. Received my parcel within a week. Thank you.

Delivery did not take long and social distancing was maintained during the delivery

Very prompt response. Thank you very much

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Great service and the products was exactly as advertised – thank you.

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

Perfect and fast – Thanks

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

WOW! I am utterly blown away at the delivery and turnaround. Ordered around 11pm AT NIGHT… by 08h00 the next morning, I had been called by (the incredibly friendly) Zanele from your dispatch, and my order was received, in good order, within a few hours. Given that delivery was free on top of this – I am totally and utterly amazed! THANK YOU!!!!!

Amazing service. Ordered online and literally received it the next day. What a great experience.

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Good service

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

THE best service I have ever received from online shopping!!

Such quick delivery! Driver was so friendly and helpful. Thank you!

Great experience and super fast delivery, well done

Really good service with fast delivery, will use and recommend The Lighting Warehouse to anyone looking for good quality product and service to match.

Service and delivery was excellent – well done.

Service was so quick, and delivery man was friendly!

Great service.
Good quality products.
Can’t wait for my next purchase.

Your excellent service delivery is greatly appreciated!

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

Prompt, efficient service!

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

Loved the products and the fast delivery!

Excellent

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

easy to browse on web page with great prices.. thank you

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Excellent and Reliable service. Thanks

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

The product was delivered with speed and efficiently. Thank you.

Thank you for your excellent service. I have recommended you to my friends.

Your website layout and convenience is a strong selling point

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Quick and efficient service!

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Easy to order. Delivery fast. We are very happy with our product.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

So easy to order and arrived within 2 days – great service x

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Very satisfied with service and price. Will use Lighting Warehouse again.

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

Excellent service

Efficient and prompt service.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Amazing products delivered at lightning speed. Absolute pleasure.

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Excellent and quick delivery ! Very pleased with the chandelier

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Awesome Service, very happy with the products received! Would recommend. Thank you

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Super fast delivery. Very impressed

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Excellent service. Will use you again. Thank you!

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Awesome service.. Loved the lights!!!

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

GREAT EXPERIENCE – Would totally do it again

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Very impressed by Zanele’s response time and helpfulness. Thank you!

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Excellent service. But if a part of your chandelier broke – parts are not for sale to save your chandelier. have to buy a new one.

Fast, efficient and correct every order

Thank you for super fast delivery. The lamp is simply fabulous.

Smooth transaction and express shipping.
High five to the delivery guy.

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

Quick on delivery. Products as expected.

Exceptional service! Thank you so much.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Thanks for good service!!

Service is impeccable – prompt, efficient, error free – it’s the reason I support your store & recommend it to others.

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Thank you for your quick service. Online shopping should be like this

Great online help! I can shop quickly and effectively from my laptop

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Efficiant website and service

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Great service and quick turnaround time for me to collect my online purchase

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Excellent Customer Service!!!

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Great service, order arrived the next day

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Good shopping experience

The best so far

Beautiful product and exceptional service. Thank you!

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Quick response and good service!

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Excellent service

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Fast service, good product quality, Exactly as advertised, the best price.

World class service coupled to an unbelievable delivery time! Well done!!

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Very happy with product and service. Exactly what I expected from the product. Thank you so much

excellent service for a very small purchase , thank you

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Thank you for excellent service and good quality products!

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Hassle free, quick and easy

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Website easy to navigate. Good selection of lights to choose from

Love the products , good prices, fast delivery!!!!!!!!

Awesome service!! I placed my order this morning and it was delivered the same day

Great fast service, nice looking product but unfortunately small defects on one lamp

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Excellent service.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Excellent internet order process and efficient delivery.

Easy to use website, great product description and quick confirmation and delivery of orders placed

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Great product, great service!!!

Really fast shipping. Happy with product.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Best service I’ve ever had. Love my lights. Quick and affordable

Ordered online on Sunday received Monday, wow!

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Everything was timeous and ran smoothly. thank you

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

So easy, fast and professional. Definitely recommend lighting warehouse

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Good

GREAT SPEEDY SERVICE

Excellent service, received my order same day

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Professional service. Fast and efficient.
Will definitely recommend them.

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Product as described, reasonably priced and delivered on time.

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Very efficient and professional service

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Very fast and efficient service I will definitely recommend your services. Thank you

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Great service thank you!!

Thank you for prompt and efficient service. Will definitely support you again.

Easy, seemless online order process, items delivered in good time, very happy.

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Thank you!! Great service!! Received the day after ordered!!

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Fantastic service!!!

Quick and easy online portal. Even your chat is pretty efficient

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

Excellent service and quick delivery. thank you

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

Easy & convenient. Thank you.

Thank you I received my order and extremely happy

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

EXCELLENT AND SUPER FAST

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Thank you for your prompt and excellent service, much appreciated!

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Very good service. A suggestion that you maybe allow clients to change the payment method.

Globes and lamp were ordered and delivered after 7 days

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Super fast delivery and I absolutely love the light!

Great service! Lamp works really well!

I made a note/request to be called telephonically before delivery but the note was ignored.

Good punctual delivery service.

Effortless shopping, registration & checkout

Happy with the whole experience with lighting warehouse.
From the great price, order process, the quick delivery and the beautiful light fixtures.
Thank you

As before, world-class service. Keep it up. Thank you

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

I’m extremely happy about the service, keep up the good work Naas and the team

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Placed my order online and received my fans 4 days later.

Fans are not yet installed but the product quality looks great

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Products received quickly and in perfect condition

Easy online purchase, next day delivery!

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Super fast and reliable service! Thank you

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Fast delivery, good service!

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Website and on-line shopping a pleasure!
seemless!
Thank you

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Impressed

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Excellent and efficient service

Great service, thank you

Very good.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Excellent

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Excellent service. Good pricing and fast delivery. Very happy customer. Would recommend The Lighting Warehouse to any person in need of lights . Thank you.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Your website and service has been of a very high standard. thank you so much

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

I ordered dimmable and non dimmable LEDs but I received only non dimmable LEDs. I have tried to get in touch with Lightingwarehouse on email and through online chat to no avail. The thing is they now owe me money since there is a price difference between the different LEDs. Anyway let’s see if I get this situation rectified anytime soon.

Wow, fast delivery, great product!! Thanks!!

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Excellent, fast service

Fantastic service and products.

Fast and efficient service thank you!

Great range of products, excellent prices, user-friendly website

Thank you for the great product and excellent service.

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Wonderful assortment of lights. Very very happy

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

Very good service and swift delivery – thank you!

Great and fast

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Great, prompt and professional service!!!
Thanks a million.

The experience was quick, efficient and superb. Well done!!!

Great service and great products.

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Great service and site. I bought a great light fitting and have bought the bulbs online today

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Four items were returned due to damage.

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

Your website is easy to navigate. I also like the option to do direct eft payment rather than putting my card details on-line. Still waiting for my items to arrive, so hoping the items look good and arrive without damages

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Good selection and excellent service.

Excellent service. Super impressed.

Excellent service, fast delivery and good quality products.

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Love the fast service! Thank you!!

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

your service was amazing , I was shocked when i received my order so quickly

Such a pleasure to get service like this!!! Thank you very much.

Wonderful service Quicker than expected Thank you

Product 10/10 for quality and price. Delivery service also good

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Very good service. Congratulations !

The process of ordering online was painless, hassle free, and quick

Great service. Quick, efficient, hassle-free

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Great, fast service!

Great range
Easy to purchase
Delivery fast

Super fast delivery, thanks

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

I cannot believe the speed with which you delivered these items

short of being miraculous

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Received the wrong light and when they phone they said write and email. No customer care!!!

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Excellent selection and very happy with product received.

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.