I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Wow, what a Service, delivery at a blink of an eye.

Thank you for an easy to use online shopping experience. And super fast delivery.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Great product, great service and speedy delivery. Will definitely shop with them again.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Great service – first time I’ve used them and won’t be the last!

Great service

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

As always, service was excellent and deliver time good

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address?? Thursday delivery before 11:00?? pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

A+ on service, price and delivery

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

Hassle free, quick and easy

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Excellent internet order process and efficient delivery.

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Excellence personified!!

The chandeliers are amazing, so beautiful and a very good price!

I love the floor lamp so much. I’m always getting compliments when people see it. It’s worth the buy and I’m happy 🙂

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

Great and fast

All good thank you. Received very quickly!

Your service is superb and professional.

Excellent!

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Thank you for prompt, excellent service!

Excellent service. Super impressed.

The delivery was really quick and I received exactly what I ordered.
Thanks!

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Very good thanks

Exceeded my wildest expectations – better and quicker than all so called online stores!

Excellent service. Thank you

Great service. Beautiful products.

Excellent service and I love the lamp stands – I am considering ordering two more!

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Next morning delivery. Very impressive, thank you.

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

Thanks for good service!!

Best service ever and quick delivery. Keep it up

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Excellent quality and service – best value for money I have come across.

Last night I ordered a desk lamp online.  BIG was my surprise to receive a call this morning from a very friendly gent from The Lighting Warehouse – that he was at our premises with the delivery.  It was pouring with rain but he has happy to deliver to me.  Such good service – brought a smile to my face today, thank you. And it’s a lovely lamp, with a very sturdy base as well.

easy to use web page. Many thanks

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Great website and stylish, reasonably priced items

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Order and delivery within 24 hours. Great service

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Love the service and love the lights

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Great online help! I can shop quickly and effectively from my laptop

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Truly efficient service and delivery, taken by surprise and delighted with the experience

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Efficient service. Thank you

Fantastic

So incredibly efficient, next day delivery. Absolutely incredible

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Very happy with the product as well as the excellent service and speedy delivery.

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Excellent

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Delivery was timeous and the product was received in good order and is of good quality

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Excellent, fast service

Great website to work off
Good communication after order

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Excellent service from order to shipping thank you

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Such a pleasure to get service like this!!! Thank you very much.

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

Excellent service. Quick and professional

Wide variety to choose from. Easy to order. Very positive experience

You guys exceeded my expectations, it was fast. Well done

Prompt service. Quick delivery. Very well packed as well. Thanks

Excellent service, i had a question and within 10 minutes they came back to me

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Great quality products at good prices! Fast delivery!

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Very quick delivery and we live 2 1/2 hours from Pretoria….

Brilliant service…. So quick with delivery. Thank you very much!

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Easy & convenient. Thank you.

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Easy online purchase, next day delivery!

Great product range, excellent prices, nice website, no complaints, definitely be back again

Bought 2 lamps and love them and the service given was excellent

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Awesome service!! I placed my order this morning and it was delivered the same day

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Good experience all round! Good quality product, efficient delivery .

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Good selection and excellent service.

Very fast delivery, good quality!

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Website was easy to navigate and I was able to checkout safely and quickly

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Good service

Service is impeccable – prompt, efficient, error free – it’s the reason I support your store & recommend it to others.

Very pleased with both the service and the product

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Excellent service – could not believe how quickly you delivered! Very impressive!

Such an easy process to buy, and pleasantly surprised by no delivery fee!

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

Brilliant service! I ordered at 8am and it was delivered by 11am

Super fast delivery. Very impressed

Arrived within 24 hrs of ordering. Quick and efficient

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Beautiful light fittings. Service – quick, efficient!
Thank you

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Very happy with the service and swift delivery of the items I ordered. Many thanks

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Excellent service. Will use you again. Thank you!

Excellent service and speedy delivery

Great service and delivery turnaround!

Quick response and good service!

Very happy with our light and the good service we received.

Good products at good prices

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Delivery on time and well packaged.
Product is good.

Really fast shipping. Happy with product.

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

absolutely awesome service
will recommend
efficient turnaround time

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

GREAT EXPERIENCE – Would totally do it again

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Great experience and super fast delivery, well done

Thank you for your very efficient service.

Easy website to use

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Prompt, efficient service!

Efficient service and prompt delivery. Thank you!

Seemless, easy.

Excellent and Speedy Delivery

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

Excellent service and very quick delivery.

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Everything was resolved smoothly

Service was so quick, and delivery man was friendly!

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

Fantastic service, delivery within a few days from ordering online. Thank you.

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Excellent all round service. Fast delivery and a good quality product.

Excellent service and delivery time.
Thank you

Your website is easy to use and very informative on products etc.

Thanks

Great range of products and prompt delivery. An excellent experience.

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Excellent and efficient service

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Very happy with the service. Ordered items were delivered in record time

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Good punctual delivery service.

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Perfect and fast – Thanks

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Well considering I still haven’t received the product I paid for this review isn’t great….

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

Good service

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Absolute Pleasure. Products great and speedy delivery.

Amazing products delivered at lightning speed. Absolute pleasure.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

I found the detail on the website useful and complete. The ordering was reasonably simple and the delivery was faster than I expected. Thank you for your fine service

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Excellent

So far so good. Waiting for delivery after lockdown

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Speedy, efficient and quality items. Well done!!

Was a great service experience, well done!

Excellent!
Fast and efficient

As always, excellent service and great choice of products. Zanele is the queen of customer service!

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

Superb service

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

What a great experience. I order the Monday night and Tuesday it was delivered

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

great service, keep it up !!!!
regards Reinet

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Website and on-line shopping a pleasure!
seemless!
Thank you

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

baie goeie produk baie gelukkig

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Easy online process and a good selection of products

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Courier delivery was slow .
Should not 5 days from JHB to Cape Town .
Otherwise all good.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Always receive good service ..delivery within 3 days and products never disappoints

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

easy to use and easy payment options

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Excellent Customer Service!!!

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Your website and service has been of a very high standard. thank you so much

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Good shopping experience

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

Quick and efficient.

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Great service and speedy delivery to Cape Town.

Fast and efficient!

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Very fast service. Products at expected quality.

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Great service and product, very happy!

Your service is excellent! Thank you.

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

Very good experience – good choice, great updates on delivery – well packaged – thank you

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Turnaround times are much too long.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Great service and fast delivery.
My goto shop for all my lighting needs

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Excellent service!
Will definitely use you again.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

A quick and effortless shopping and checkout experience!

The pendant lamps are exactly as advertised and of a high quality. They were easy to install and are working perfectly. Thank you very much.

Wonderful service.
Lennox was so helpful and would order from you guys again!

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Excellent service, fast, professional and love my lamp! It’s great quality!

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Great service received thank you

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

Quick and easy online portal. Even your chat is pretty efficient

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

Awesome experience & fast delivery, Tnx

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Awesome service. I ordered my lights and they were delivered the very next day!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

Excellent and Reliable service. Thanks

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Great experience. Can’t wait for my delivery.

Excellent job

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

Awesome.

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Thank you for prompt and excellent service

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Excellent Service – Thank you.

quickest delivery time I have ever experienced. Well done

Best service I have ever had

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

GREAT SPEEDY SERVICE

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Love my light, delivery was so fast! I loved that… very efficient

Excellent experience and products. Keep up the outstanding work.

Exceptional customer experience

Excellent service

Great everything. Product to delivery.

Thank you for such amazing service and prompt deliveries

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

Good service

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Great and efficient. Like your product range. The third time we have placed an order with your company.

Excellent service

I order three items and received all in 3 days , no hassles , happy customer thank you

Brilliant service from start to finish.

Thank you

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Really great! Fast delivery

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Excellent and efficient service!

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

As always. Pleasure to do business with Lighting warehouse. 

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

Excellent,fast service! I got exactly what I ordered.
Thanks

Easy and in own comfort zone

Package received all in good order thanks for the great service

Good special prices – speedy delivery

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Efficiant website and service

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

Service excellent.

Great and very efficient service. Thank you!!

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Excellent selection and very happy with product received.

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Great service. Good products

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Great service and the products was exactly as advertised – thank you.

Great service, thank you! Very happy with my new floor lamp!

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Great to do business with you. delivery was fast and all items delivered as per order.

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Great service, easy to order and swift delivery

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Brilliant service thank you!!

I am extremely happy with the service and assistance I received this morning

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Excellent service, quick delivery, beautiful product!!! Thank you

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Excellent service.

Super Service every time. Thank you so much

Very good service and swift delivery – thank you!

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Received damaged goods. Still waiting for replacement.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Out of the ordinary service, first the very fast e-mail reply to my query, then the, again, very fast delivery of the goods. Anytime again

Very prompt response. Thank you very much

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Great product. Easy online purchase and next day delivery ❤️

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Best service I’ve ever had. Love my lights. Quick and affordable

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Completely painless and pleasant experience

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Easy access, with good variety of products available

Efficient service

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Excellent service. Online purchase made and delivery took place the next day.

Quick on delivery. Products as expected.

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

your service was amazing , I was shocked when i received my order so quickly

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

It was a pleasure doing business with you

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

Website is user friendly, items are easy to find and registration is simple

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Excellent service. I sent a message and was phoned back immediately.

Excellent turnaround time on the order

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Excellent

awesome delivery and awesome quality!

Excellent service

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Fast and efficient delivery

Bad.

Asking me to rate your service, but you haven’t delivered my order.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Fast service, good product quality, Exactly as advertised, the best price.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Excellent service. Happy customer

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Excellent service.

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

Everything about the experience has been fantastic! Superb service, thank you

I was totally satisfied with the service offered by The Lighting Warehouse

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

fast and efficient!

Excellent service from answering email query to delivery. Thank you

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Excellent, easy website! Happy customer!

Very good service

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Ordered online on Sunday received Monday, wow!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Great service
Thank u

Awesome Service, very happy with the products received! Would recommend. Thank you

Amazing service. Ordered online and literally received it the next day. What a great experience.

Very fast and efficient service I will definitely recommend your services. Thank you

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Fantastic service.

Great website and good service.

Website easy to navigate and excellent delivery service

Good service and timely delivery! Really impressed with my ceiling fan received!

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

Hassle free and the goods I ordered arrived the next morning.

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Excellent service, thank you.

Excellent service and product exactly as described.

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Excellent service from the beginning to the end. Product quality is excellent.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Great service, good prices fast delivery.

Great service thank you!!

Good prompt service.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Great online shop, had exactly what I wanted

Your website layout and convenience is a strong selling point

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Excellent service:) ordered one day – delivered the next

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

Positive experience shopping online!

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Thank you for good and quick response

Super fast delivery and I absolutely love the light!

Excellent service, received on time and as expected

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

Goods arrived in time and were to specification

Fast delivery, competent advise via email.

Wonderful service Quicker than expected Thank you

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Your excellent service delivery is greatly appreciated!

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

easy to browse on web page with great prices.. thank you

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Wonderful assortment of lights. Very very happy

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

was very happy with service, you were quick and and fast.. and very easy to order.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Website, service and delivery was of a high standard

Wonderful!! Thank you. Great service and quality from beginning to end

Great range of products, excellent prices, user-friendly website

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Great all round experience- quick delivery

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Very user friendly site!

The service was good and perfect,delivery was so quick within 3 days

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Very quick and efficient service. Thank you very much.

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Excellent service- very efficient and great products & website!!

Quick and efficient service

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Online shopping was a breeze with super fast delivery.
I was impressed!

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Excellent and quick delivery ! Very pleased with the chandelier

Such quick delivery! Driver was so friendly and helpful. Thank you!

Fast and efficient service. Great products at reasonable prices?

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Seamless – thank you

Well organised website, great selection, easy process and quick delivery!

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Great website and a lovely variety to choose from

Thank you for your excellent service which is not so easy to find these days, much appreciated

Quality products, excellent service & quick shipping.

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

excellent service, and goods packed well

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Awesome service and experience.

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Excellent and speedy service. Delivery within 24 hours of placing the order.

Good prices and quick service online and telephonically. Thank you.

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Very good and speedy service. Goods were delivered within 2 days.

Very efficient and professional service

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

very easy to order and system professional

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Impressed

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

Fast service and very good quality product.

The desk lamps are both lovely and delivery was prompt. Thank you!

Thank you for prompt efficient service. Had a problem with one of the pendants I received, spoke to the lady, Zanele, at the Lighting warehouse. She was fantastic and solved the problem, two days later I received the small replacement.

This is the fourth time I ordered lights and certainly not the last. Thank you again.

Thank you for the prompt delivery despite BF madness

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Great service – thank you.

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Exceptional service! Thank you so much.

Great 1st time experience. Order arrived speedily and products good as per pic.

Very satisfied with service and price. Will use Lighting Warehouse again.

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Great service, thank you

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

The experience was quick, efficient and superb. Well done!!!

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Always effortless and efficient!
Great quality products!!

Processing of order was quick but it took ages for the order to be delivered. Service over festive holiday added to the frustration but an estimated delivery date would have done wonders or a caution that there might be a delay.

Keep up the good work. Your service is excellent.

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

My experience in ordering and delivery was absolutely stress -less! Thank you

Order arrived quickly and very happy with the quality of the fitting I purchased

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Thank you for the great service

Thank you for good service!

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Wow, fast delivery, great product!! Thanks!!

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Great and easy experience.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Previous order was delivered promptly and in good order. Will see about this one

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Always have a good experience online and in store

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Loved the products and the fast delivery!

Fantastic service!!

Thanks for the prompt and helpful service. Much appreciated!

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Efficient service, speedy delivery. Lovely chandelier

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Delivery did not take long and social distancing was maintained during the delivery

Brilliant delivery thanks

Thank you for the excellent service as always.

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

Super!! Great website with wide range, easy payment, fast delivery

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

So easy, fast and professional. Definitely recommend lighting warehouse

Very efficient, professional service with a speedy delivery

Excellent professional service

A very quick process from ordering to availability, taking a morning to have the product in hand.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Awesome service with even better delivery experience . Thanks guys great service and product

Product as described, reasonably priced and delivered on time.

Excellent service. Super impressed – will definitely order in future again.

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

Very happy with the light I purchased and super quick delivery!!

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Excellent service!!

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Awesome service.. Loved the lights!!!

Great service, order arrived the next day

Correct order delivered in good time. Well done

Products arrived much earlier than expected. Well done!

It was great and the lamp is great too!

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

Smooth transaction and express shipping.
High five to the delivery guy.

Great service!
website so user friendly.
Next day delivery was fantastic!

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Professional service. Fast and efficient.
Will definitely recommend them.

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Awesome and quick. Great products

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Service and delivery was excellent – well done.

Outstanding service. My order was placed Monday afternoon and delivered by a super friendly gentleman (Lennox) this morning.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

THE best service I have ever received from online shopping!!

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

Four items were returned due to damage.

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Excellent efficient online service and delivery. Impressed.

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

Great service and quick turnaround time for me to collect my online purchase

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Excellent service, prompt attention excellent prices

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Great service and site. I bought a great light fitting and have bought the bulbs online today

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Quick delivery, correctly supplied

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

Great service, will definitely do business again.

Excellent, fast service-was delivered day after ordered.

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

One of my favourite shops in ZA and always my go-to for something that little bit different.

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Super Service!

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

Awesome service!!!

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Very good service. A suggestion that you maybe allow clients to change the payment method.

I received a reply to my question within minutes

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Great product, great (and fast) service.

Delivery was incredibly fast, morning order delivered by lunch. The led tubes weren’t packaged or bundled though, I broke 2 by the time I got home.

Love the products , good prices, fast delivery!!!!!!!!

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Great, prompt and professional service!!!
Thanks a million.

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Fantastic service. Received within 24hours. Very happy with our lamps!

Top drawer service. Thanks Natalie

Very efficient website and delivery

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Great experience ordered my goods and 2 days later arrived. Thank you!

I made a note/request to be called telephonically before delivery but the note was ignored.

Super fast delivery. Thank you very much!

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

Brilliant and efficient service. Thank you.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Ordered a Winchester pendant light online.
Online experience was quick and easy.
Product arrived quickly
Unfortunately the light did not fit together properly and was of a really flimsy and cheap feeling material for the price.
Sent back and refund was done.

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

Delivery was very quick. Great customer service.

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

Great, fast service!

Thank you for excellent service and good quality products!

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Easy-to-use Online Service

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

Thank you for the prompt and professional service.

Great, speedy service and very happy with the product received.

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

I’m extremely happy about the service, keep up the good work Naas and the team

Super efficient and excellent products, thanks.

Fantastic service and great quality product.

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

good and the online help was immediate response which assisted me in purchasing my products

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Excellent service. Thank you!

Thank you for your fast efficient delivery.

Excellent online service via chat! Loved it it helped push me over the line!

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Excellent service, delivery faster than expected, exceeded my expectations. Well done

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Great service, lights are exactly as described, excellent value for money.

Thank you for the incredible service, as always

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

Great service and fast delivery. Thanks for the pleasant shopping experience.

Thank you, very happy with both the product and the service, the whole experience was hassle free

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Exceptional customer service….

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Everything was received well. Thank you.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Satisfied with product. Super fast delivery. Hassle-free

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Tx… Product arrived in less than 24 hrs!”

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Great service and great products. The shipping was quick and very happy with our purchase.

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Excellent service.
MANY THANKS to Naas.