I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.