This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

Excellent service, received on time and as expected

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

THE WEBSITE WAS EASY TO USE AND SUCH AWESOME FAST DELIVERY SERVICE. I ORDERED 3 TIMES OVER TWO WEEKS. THE DELIVERY WAS THE NEXT DAY, AND THE VERY POLITE CALL CENTRE LADY/LADIES PHONED TO CHECK IF SOMEONE WOULD BE AVAILABLE TO RECEIVE THE ORDER BEFORE SENDING THEIR DRIVER/COURIER OUT. THANK YOU FOR THE SERVICE.

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Excellent service. Super impressed – will definitely order in future again.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Amazing products delivered at lightning speed. Absolute pleasure.

Very efficient website and delivery

Satisfied with product. Super fast delivery. Hassle-free

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

WOW! I am utterly blown away at the delivery and turnaround. Ordered around 11pm AT NIGHT… by 08h00 the next morning, I had been called by (the incredibly friendly) Zanele from your dispatch, and my order was received, in good order, within a few hours. Given that delivery was free on top of this – I am totally and utterly amazed! THANK YOU!!!!!

Excellent service and products

Excellent and Reliable service. Thanks

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Excellent service

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Thank you, very happy with both the product and the service, the whole experience was hassle free

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

the service is excellent, keep up the good work team

Brilliant delivery thanks

Good service

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Awesome service!!!

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Once again you have outdone yourselves. Bow down very impressed. Will use you anytime for any lighting products

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Very happy with the light I purchased and super quick delivery!!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Brilliant and efficient service. Thank you.

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

I got my parcel earlier than I expected though I’m in rural area … Thank you

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Package received all in good order thanks for the great service

Easy website
Easy to pay
Excellent delivery!
Thank you

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Really good service with fast delivery, will use and recommend The Lighting Warehouse to anyone looking for good quality product and service to match.

Great service and speedy delivery to Cape Town.

The experience of shopping was easy and simple, but it is e-commerce so not to hard to get right.

The PROBLEM occurred in the delivery. The items were sent to the billing address and not the shipping address. So had to incur my own cost to have items couriered to the correct address.
The service declined further when none of my follow up emails were answered! Come now Lighting Warehouse, sort it out.

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Great service, thank you

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Great service ! Thanks

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

Very user friendly site!

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Great service, will definitely do business again.

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

I’m extremely happy about the service, keep up the good work Naas and the team

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

Fast delivery, good service!

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Wow, fast delivery, great product!! Thanks!!

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Purchase was easy and simple. Delivery was quick and efficient

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Good prompt service.

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Excellent service, thank you.

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Website, service and delivery was of a high standard

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Excellent service, fast, professional and love my lamp! It’s great quality!

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Always effortless and efficient!
Great quality products!!

Awesome service!! I placed my order this morning and it was delivered the same day

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Great product, great (and fast) service.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Product 10/10 for quality and price. Delivery service also good

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Great product range, excellent prices, nice website, no complaints, definitely be back again

Product as described, reasonably priced and delivered on time.

Great, quick service and delivery.

Excellence personified!!

Quick and efficient service

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Great service
Thank u

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

Great service and pricing, thanks for your help!

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

The best so far

Thank you for good and quick response

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Unbelievable, within two hours of ordering the items online, my order was delivered to my house.
The delivery person, Kumaran, was incredibly friendly and insisted to carry the items inside. He even offered to take the packaging with him. It was my first online order with Lighting warehouse and I am pleasantly surprised. Thanks so much. Best online shopping experience ever!

Good special prices – speedy delivery

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Fantastic service: fast, friendly and efficient! Thanks!

Good shopping experience

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

Fantastic service. I ordered the light and got delivery 48 hours later.

Excellent products with excellent service.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Fantastic service!!!

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

Your service is superb and professional.

Excellent service from the beginning to the end. Product quality is excellent.

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Your website is easy to use and very informative on products etc.

Thanks

Excellent service and speedy delivery

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Excellent all round service. Fast delivery and a good quality product.

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Exceptional customer experience

Super fast delivery, thanks.

Such a swift, easy to use online shop.
Thank you

good and the online help was immediate response which assisted me in purchasing my products

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

Excellent service and a great product. I’m very impressed.

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Fantastic service. Well done!!

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

What fantastic service and amazingly quick delivery. Kumaran was friendly and efficient and I’m super chuffed with my ceiling fan.

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Great 1st time experience. Order arrived speedily and products good as per pic.

Excellent service!!
Delivery was done the next day… Stunning light

Excellent service. Super impressed.

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

What an awesome experience! So easy & the courier was incredible! Thank you so much.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

very impressed with the online and instore (centurion ) support and help

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

Great experience! Easy to order and package update was spot on. Many thanks

Great service and great products.

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

As always, service was excellent and deliver time good

I am extremely happy with the service and assistance I received this morning

Seamless – thank you

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Speedy delivery! I am yet to install the light but the turn around time was impressive

Very good service. A suggestion that you maybe allow clients to change the payment method.

Excellent service!!

Thank you. Helpful person on the phone and easy and efficient ordering system online

I found the detail on the website useful and complete. The ordering was reasonably simple and the delivery was faster than I expected. Thank you for your fine service

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

All good thank you. Received very quickly!

Excellent service, super fast! Thanks Lennox!

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

The desk lamps are both lovely and delivery was prompt. Thank you!

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

Online shopping was a breeze with super fast delivery.
I was impressed!

The chandeliers are amazing, so beautiful and a very good price!

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

So efficient and perfect delivery!!

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Absolutely fantastic service – very happy ?

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Next morning delivery. Very impressive, thank you.

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Website was easy to use. Placed my order and literally received the goods the following day – great service!

The Best service I received in a long time

Excellent service.

Great service, thank you! Very happy with my new floor lamp!

Website easy to navigate and excellent delivery service

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Very prompt and efficient service and love my new product. Thanks very much.

Impressed

Website and on-line shopping a pleasure!
seemless!
Thank you

Excellent!

Great range
Easy to purchase
Delivery fast

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

easy to use web page. Many thanks

Beautiful light fittings. Service – quick, efficient!
Thank you

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

A quick and effortless shopping and checkout experience!

Great service!
website so user friendly.
Next day delivery was fantastic!

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Previous order was delivered promptly and in good order. Will see about this one

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Very quick and efficient service. Thank you very much.

Awesome service.. Loved the lights!!!

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

Wide variety to choose from. Easy to order. Very positive experience

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Excellent service- very efficient and great products & website!!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

Thank you for the great service

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Fantastic service, delivery within a few days from ordering online. Thank you.

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

Well done. Keep going.

Great service, quick delivery and good quality product. Thank you.

Brilliant service thank you!!

Thank you for super fast delivery. The lamp is simply fabulous.

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

Excellent

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Fantastic service!!!!

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Excellent service and products – will definitely recommend to anyone and everyone

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Excellent quality and service – best value for money I have come across.

Excellent, fast service-was delivered day after ordered.

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

Such an easy process to buy, and pleasantly surprised by no delivery fee!

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Good

Best service I’ve ever had. Love my lights. Quick and affordable

easy to browse on web page with great prices.. thank you

Efficient and prompt service.

Awesome experience & fast delivery, Tnx

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Thank you for your excellent service which is not so easy to find these days, much appreciated

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Excellent

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Thanks for good service!!

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Thanks for the prompt and helpful service. Much appreciated!

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Truly efficient service and delivery, taken by surprise and delighted with the experience

Fast and efficient service. Great products at reasonable prices?

Quick easy and very user friendly online site.

Thank you

Delivery was within the 2-5 days and correct. The Floor Lamp is stunning! Also received a follow-up call to ensure all is in order – really appreciate it

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

My order was delivered fast. Really satisfied with the service. The product is amazing.

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Great service! Lamp works really well!

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

Excellent service, fast delivery and good quality products.

I cannot believe the speed with which you delivered these items

short of being miraculous

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

Great all round experience- quick delivery

Very good.

Everything was received well. Thank you.

great service, keep it up !!!!
regards Reinet

Service was so quick, and delivery man was friendly!

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

World class service coupled to an unbelievable delivery time! Well done!!

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Wow, what a Service, delivery at a blink of an eye.

Excellent job

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Very fast turn around time, i order the previous night and by next day the order was ready for collection

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Hi, your service was fantastic and quick! Thank you. 

Great service, lights are exactly as described, excellent value for money.

Thank you for the incredible service, as always

Fantastic service. Thank you

A+ on service, price and delivery

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

Thank you for the prompt delivery despite BF madness

So far so good. Waiting for delivery after lockdown

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Delivery on time and well packaged.
Product is good.

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Such a pleasure to get service like this!!! Thank you very much.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Very fast delivery, good quality!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Awesome.

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

baie goeie produk baie gelukkig

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Fantastic service!!

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Excellent service!

Hassle free, quick and easy

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Great service. Good products

Quick, efficient and accurate service! Great products, as always!

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Excellent service.
MANY THANKS to Naas.

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Fast service and very good quality product.

Great service. Beautiful products.

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

Very quick delivery and we live 2 1/2 hours from Pretoria….

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Excellent service all round from both sales and delivery team, Thank you

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Excellent service – could not believe how quickly you delivered! Very impressive!

Excellent service!

Easy to use website, great product description and quick confirmation and delivery of orders placed

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address?? Thursday delivery before 11:00?? pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

Excellent services and fast delivery also

Excellent, easy website! Happy customer!

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Excellent – Fast and Efficient…

Great service

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

Brilliant service from start to finish.

Thank you

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Exceptional customer service….

Absolutely amazing, the products arrived in Capetown in record time and exactly as described. Highly recommended for the excellence in service.

excellent service for a very small purchase , thank you

Website was easy to navigate and I was able to checkout safely and quickly

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Delivery did not take long and social distancing was maintained during the delivery

Great service and fast delivery.
My goto shop for all my lighting needs

Amazingly quick delivery. Thank you

Website was easy to navigate and checkout process was simple abs quick

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

It was great and the lamp is great too!

Exceptional service.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

Great experience ordered my goods and 2 days later arrived. Thank you!

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

We are very pleased with great product and excellent, efficient service. Thank you!

Everything was resolved smoothly

Thanks for a prompt response and efficient delivery ahead of schecule

I received a reply to my question within minutes

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Exceptional products, pricing is good and staff excellent

Excellent!
Fast and efficient

Easy online process and a good selection of products

Speedy, efficient and quality items. Well done!!

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Great and easy service. Lights arrived a few days later. Perfectly packed.

Excellent experience and products. Keep up the outstanding work.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Great service, order arrived the next day

Fantastic Service. Purchased my lights on the Black Friday Special and prices that meant they were almost free. Shopped at 50-75% discount. Goods arrived within 3 days, being a rural delivery area this was more than adequate considering the order was made on a weekend. Lights are amazing, and exactly what I wanted. Simple to install and couldn’t be happier with the transformation in the rooms they were bought for, exactly as the website. Thanks again and no doubt that I will definitely use your company for any lighting needs in future.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Great service received thank you

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Website is very user friendly. Thanks for a great online experience!

Great service thank you!!

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

fast quick and easy!

Excellent

Thank you for prompt and efficient service. Will definitely support you again.

Really pleased with my purchase and the whole experience was very efficient and delivery was super quick 🙂

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Absolute Pleasure. Products great and speedy delivery.

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Very fast service. Products at expected quality.

Awesome and quick. Great products

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Efficiant website and service

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

perfect service, nothing else to say

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Great service from Lennox!

Wonderful!! Thank you. Great service and quality from beginning to end

Very efficient, professional service with a speedy delivery

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Good punctual delivery service.

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

Excellent, fast service

Dealing with you was simple, plain, smooth and painless keep it up?

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Brilliant service…. So quick with delivery. Thank you very much!

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Brilliant service! I ordered at 8am and it was delivered by 11am

excellent service, and goods packed well

Thank you for the great product and excellent service.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

Very good experience. Order was delivered timeously.

Ordered online on Sunday received Monday, wow!

Great service, good prices fast delivery.

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Great service!

Products received quickly and in perfect condition

Happy with the whole experience with lighting warehouse.
From the great price, order process, the quick delivery and the beautiful light fixtures.
Thank you

Very easy to order and pay, but the jury is out until I have delivery 😉

Excellent service:) ordered one day – delivered the next

Everything was timeous and ran smoothly. thank you

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

Good job on the website. Hoping the delivery goes well too.

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Effortless shopping, registration & checkout

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Beautiful product and exceptional service. Thank you!

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Awesome service. Prompt delivery. Will definitely do business with you again.

Fast, free delivery! Thank you!

Great to do business with you. delivery was fast and all items delivered as per order.

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

Very happy with the product as well as the excellent service and speedy delivery.

Love my light, delivery was so fast! I loved that… very efficient

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Efficient service. Thank you

Super fast delivery. Very impressed

Great online shop, had exactly what I wanted

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Turnaround times are much too long.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

The experience was quick, efficient and superb. Well done!!!

Wonderful service.
Lennox was so helpful and would order from you guys again!

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Great products and swift delivery

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

Goods arrived in time and were to specification

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

All was great!

Thank you for such amazing service and prompt deliveries

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Very easy to use website
Unbelievably quick delivery, and happy with the product.

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Best service I have ever had

Very quick delivery – Lennox the driver very friendly

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Excellent service, user friendly website, quick delivery! Will def recommend!

Superb service

Fast and efficient service thank you!

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

I am very happy with the lights and their quality.
I will definitely buy again soon.

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Some of the best service and online experiences ever!!
Thank you!

Great and easy experience.

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Good service

Excellent and Speedy Delivery

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

The service was excellent and spot on time

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Quick on delivery. Products as expected.

Love the products , good prices, fast delivery!!!!!!!!

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

The delivery was extremely fast. Impressive

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

The lamp base I bought is beautiful – I searched everywhere and couldn’t find anything similar elsewhere – and the service was and delivery was fast and efficient! I would happily shop at lighting warehouse again.

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Quick and easy online portal. Even your chat is pretty efficient

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

Excellent service, speedy delivery and packed to perfection. Top marks from me.

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Efficient service and prompt delivery. Thank you!

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Dankie ? exactly what I’ve ordered and just in time

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

Super Service!

Website is user friendly, items are easy to find and registration is simple

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Very happy with my purchase and delivery was super quick….thank you

Excellent service

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Quick and efficient.

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Everything about the experience has been fantastic! Superb service, thank you

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Fantastic service and beautiful lampshades.

Your website and service has been of a very high standard. thank you so much

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Love the fast service! Thank you!!

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

Great website and good service.

Thank you for an easy to use online shopping experience. And super fast delivery.

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

Bought 2 lamps and love them and the service given was excellent

Received damaged goods. Still waiting for replacement.

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Your excellent service delivery is greatly appreciated!

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

I made a note/request to be called telephonically before delivery but the note was ignored.

very easy to order and system professional

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

We are so happy with our lamps! They are excellent quality and were delivered within 24 hrs! Thank you!

Excellent service and good quality products.

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

Positive experience shopping online!

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Good selection and excellent service.

So easy, fast and professional. Definitely recommend lighting warehouse

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Awesome service and delivery. I will definitely use you again.

I was totally satisfied with the service offered by The Lighting Warehouse

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

Excellent Customer Service!!!

Excellent service and product exactly as described.

Exceeded my wildest expectations – better and quicker than all so called online stores!

As before, world-class service. Keep it up. Thank you

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

Awesome service with even better delivery experience . Thanks guys great service and product

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Order arrived quickly and very happy with the quality of the fitting I purchased

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Excellent service and great delivery less than two days

Excellent service. Thank you

Quick response and good service!

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

GREAT EXPERIENCE – Would totally do it again

Excellent service and quick delivery. thank you

Delivery was very quick. Great customer service.

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Thanks for your prompt response. Awesome

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

Excellent service and delivery

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Fast service and fast delivery. We were impressed!!

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Thank you for the excellent service as always.

Delivery was timeous and the product was received in good order and is of good quality

Thank you for your excellent service. I have recommended you to my friends.

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

The service was 5 star.

Ordered Friday,
Delivered Monday!

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Good prices and quick service online and telephonically. Thank you.

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

Great fast delivery. Easy website to navigate. I was very happy

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

Wonderful service

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Great service and quick turnaround time for me to collect my online purchase

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Very good service. Congratulations !

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Excellent service. Thank you!

Very satisfied with service and price. Will use Lighting Warehouse again.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Great service, just we could not find the original lights we had seen, so had to go with another alternative

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Great, prompt and professional service!!!
Thanks a million.

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

great experience overall

Prompt, efficient service!

Great fast service, nice looking product but unfortunately small defects on one lamp

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Wont order online again. Ordered two identical products. One was an out of box failure. Reported it was told it would be replaced since then no communications and I am sitting with the faulty product

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

Great service, easy to order and swift delivery

Placed my order online and received my fans 4 days later.

Fans are not yet installed but the product quality looks great

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

your service was amazing , I was shocked when i received my order so quickly

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Very quick and well packed delivery, pleased with the lamp shades

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

EXCELLENT AND SUPER FAST

I order three items and received all in 3 days , no hassles , happy customer thank you

Easy website to use

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Awesome Service, very happy with the products received! Would recommend. Thank you

Excellent service. Online purchase made and delivery took place the next day.

Very quick delivery. Great product!

Service is tops. well done.

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Very good service. Received my parcel within a week. Thank you.

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Great, fast service!

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

Easy to order. Delivery fast. We are very happy with our product.

My online purchase was straightforward and easy. Just hope the goods meet the picture’s standard

Very good experience – good choice, great updates on delivery – well packaged – thank you

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

Great and efficient. Like your product range. The third time we have placed an order with your company.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Super quick and friendly service! Will definitely use Lighting Warehouse again!

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

Great range of products, excellent prices, user-friendly website

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

Service is impeccable – prompt, efficient, error free – it’s the reason I support your store & recommend it to others.

Thanks for the fast and excellent service. Will place my next order shortly.

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Great service – first time I’ve used them and won’t be the last!

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

The service was good and perfect,delivery was so quick within 3 days

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

Your service delivery was excellent. Product price worthy and good value for money. Delivery time beyond expectations. Will definitely order from you again. Well done!

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Very happy with the service. Ordered items were delivered in record time

Reliable and quick service.

Was a great service experience, well done!

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Excellent and professional service!

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Excellent service

Excellent service, well done!
Got my products the day after ordering.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Perfect and fast – Thanks

Efficient service

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

Very good service and swift delivery – thank you!

Very fast and efficient service I will definitely recommend your services. Thank you

Courier delivery was slow .
Should not 5 days from JHB to Cape Town .
Otherwise all good.

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Awesome service. I ordered my lights and they were delivered the very next day!

Excellent service.

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Super!! Great website with wide range, easy payment, fast delivery

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Fast service, good product quality, Exactly as advertised, the best price.

Excellent service

Good service

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

Excellent service. Quick and professional

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Really fast shipping. Happy with product.

Super fast and reliable service! Thank you

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Loved the products and the fast delivery!

Your website is easy to navigate. I also like the option to do direct eft payment rather than putting my card details on-line. Still waiting for my items to arrive, so hoping the items look good and arrive without damages

Website easy to navigate. Good selection of lights to choose from

Easy, seemless online order process, items delivered in good time, very happy.

What a great experience. I order the Monday night and Tuesday it was delivered

Great product. Easy online purchase and next day delivery ❤️

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Excellent online service via chat! Loved it it helped push me over the line!

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

I could find the type of plugs I was looking for at the best price

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

You are one of my favourite online businesses. Always a great experience. Thank you.

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

Process and delivery was good. One bulb did not work which was not good.

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

The product was promptly dispatched and arrived within the week. Would recommend.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Excellent and efficient service

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!