I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

Great service!

Excellent

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

Efficient service

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Fast and efficient service. Great products at reasonable prices?

Thank you for super fast delivery. The lamp is simply fabulous.

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Very happy with the product as well as the excellent service and speedy delivery.

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Excellent service all round from both sales and delivery team, Thank you

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Excellent service, fast delivery! I’m very happy with the product

Great service!
website so user friendly.
Next day delivery was fantastic!

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Excellent job

Great service, received products as advertised. Thank you!!

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Thank you for prompt efficient service. Had a problem with one of the pendants I received, spoke to the lady, Zanele, at the Lighting warehouse. She was fantastic and solved the problem, two days later I received the small replacement.

This is the fourth time I ordered lights and certainly not the last. Thank you again.

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

Superb service – so helpful and informative, and my order was delivered the very next day! Thank you, Lighting Warehouse – such a fantastic experience!

Great service, order arrived the next day

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Good service and timely delivery! Really impressed with my ceiling fan received!

Very happy with our light and the good service we received.

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Service was excellent, but inability to track the courier was frustrating.

Your website and service has been of a very high standard. thank you so much

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Great everything. Product to delivery.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Excellent service. I sent a message and was phoned back immediately.

Very happy with the light I purchased and super quick delivery!!

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Delivery on time and well packaged.
Product is good.

Such a swift, easy to use online shop.
Thank you

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

Great service and delivery turnaround!

Great service, good prices fast delivery.

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

Excellent service and product exactly as described.

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Great and efficient. Like your product range. The third time we have placed an order with your company.

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Excellent,fast service! I got exactly what I ordered.
Thanks

Easy to use website, great product description and quick confirmation and delivery of orders placed

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

Fantastic service. Thank you

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Very good service. A suggestion that you maybe allow clients to change the payment method.

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

The desk lamps are both lovely and delivery was prompt. Thank you!

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Hassle free and the goods I ordered arrived the next morning.

Good service

Great service and great products. The shipping was quick and very happy with our purchase.

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Fantastic service and beautiful lampshades.

Excellent service and products – will definitely recommend to anyone and everyone

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Great service. Beautiful products.

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

Truly efficient service and delivery, taken by surprise and delighted with the experience

Super Service every time. Thank you so much

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Easy & convenient. Thank you.

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

Just wanted to compliment you on your amazing service, ordered a light yesterday and already received it this morning. Your driver Lennox was so friendly, professional and efficient. Very impressed.
Thank you!

Excellent service, super fast! Thanks Lennox!

Efficiant website and service

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

Very pleased with both the service and the product

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

Thank you for good and quick response

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Excellent and efficient service

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

Great service, thank you! Very happy with my new floor lamp!

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Easy website
Easy to pay
Excellent delivery!
Thank you

Website easy to navigate. Good selection of lights to choose from

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

Quick easy and very user friendly online site.

Thank you

the service is excellent, keep up the good work team

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Excellent service and products

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

excellent service, and goods packed well

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Super fast delivery, thanks.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Excellent service

Efficient service, speedy delivery. Lovely chandelier

Superfast and efficient online service! Loved the available range and was very impressed with how fast they delivered to Piet Retief

Awesome experience & fast delivery, Tnx

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

Good shopping experience

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Very good experience – good choice, great updates on delivery – well packaged – thank you

easy to use web page. Many thanks

Globes and lamp were ordered and delivered after 7 days

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Excellent service

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Fast, free delivery! Thank you!

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Products arrived much earlier than expected. Well done!

Fantastic service. Order was delivered within 24 hours. Really impressed.

excellent service for a very small purchase , thank you

Excellent service!!
Delivery was done the next day… Stunning light

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Excellent service. Will use you again. Thank you!

So easy to order and arrived within 2 days – great service x

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Great fast service, nice looking product but unfortunately small defects on one lamp

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Great, prompt and professional service!!!
Thanks a million.

Excellent turnaround time on the order

Website was easy to navigate and I was able to checkout safely and quickly

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Fast service and fast delivery. We were impressed!!

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Excellent online service via chat! Loved it it helped push me over the line!

Excellent Service – Thank you.

Brilliant service thank you!!

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

Fantastic Service. Purchased my lights on the Black Friday Special and prices that meant they were almost free. Shopped at 50-75% discount. Goods arrived within 3 days, being a rural delivery area this was more than adequate considering the order was made on a weekend. Lights are amazing, and exactly what I wanted. Simple to install and couldn’t be happier with the transformation in the rooms they were bought for, exactly as the website. Thanks again and no doubt that I will definitely use your company for any lighting needs in future.

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Service & delivery was Top Class!

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

Great service. Quick, efficient, hassle-free

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Website was easy to navigate and checkout process was simple abs quick

great service, keep it up !!!!
regards Reinet

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

Completely painless and pleasant experience

Effortless shopping, registration & checkout

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Excellent service from the beginning to the end. Product quality is excellent.

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

We are very pleased with great product and excellent, efficient service. Thank you!

Easy online purchase, next day delivery!

Excellent service

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

Great product, great service and speedy delivery. Will definitely shop with them again.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Very happy with the service. Ordered items were delivered in record time

Great service thank you!!

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

Wonderful service

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Exceptional customer service….

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

The after sales service is extremely poor. I bought what I thought was 2x ceiling bathroom lights however they were fittings to be attached to a fan. I wanted to exchange it for two other ceiling lights and had no response to my mail not even an out of office to say they were on holiday. I eventually had to send a message to the whats app line and waited quite a long time for a response. I don’t think lighting warehouse is properly geared to online purchases and particularly returns and exchanges.

So easy, fast and professional. Definitely recommend lighting warehouse

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

Service was good, product delivered 380 km’s away the next day.

Well done Naas

I’m extremely happy about the service, keep up the good work Naas and the team

Very quick and efficient service. Thank you very much.

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Fast and efficient!

Very efficient website and delivery

Excellent selection and very happy with product received.

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Fantastic service and amazing delivery times

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

Fast and efficient service. Good quality products.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

Arrived within 24 hrs of ordering. Quick and efficient

very impressed with the online and instore (centurion ) support and help

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Quick delivery, correctly supplied

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Turnaround times are much too long.

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Quick on delivery. Products as expected.

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Excellent experience and products. Keep up the outstanding work.

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

Easy website to use

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Positive experience shopping online!

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Great product range, excellent prices, nice website, no complaints, definitely be back again

Thanks for your prompt response. Awesome

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Great service and the products was exactly as advertised – thank you.

Thank you for prompt and efficient service. Will definitely support you again.

Good Quality items, very fast (Next Day) delivery. No hassles or delays to replace items.
Overall an excellent online shopping and after sales service experience.

Very good and speedy service. Goods were delivered within 2 days.

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Your website is easy to use and very informative on products etc.

Thanks

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Always effortless and efficient!
Great quality products!!

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

Excellent service, fast, professional and love my lamp! It’s great quality!

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Excellent service, online and in the store self!!

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Great service, thank you

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Excellent!

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Easy to place an order online and delivery was very quick, next day. Very impressed with your service. Thank you

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Great fast delivery. Easy website to navigate. I was very happy

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Such a pleasure to get service like this!!! Thank you very much.

Such quick delivery! Driver was so friendly and helpful. Thank you!

Great service from Lennox!

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Very good service and swift delivery – thank you!

Great service and fast delivery. Thanks for the pleasant shopping experience.

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

World class service coupled to an unbelievable delivery time! Well done!!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Fast delivery, competent advise via email.

Good products at good prices

Website and on-line shopping a pleasure!
seemless!
Thank you

The delivery was extremely fast. Impressive

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Excellent service, thank you.

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Everything was received well. Thank you.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Fantastic service. I ordered the light and got delivery 48 hours later.

Super quick and friendly service! Will definitely use Lighting Warehouse again!

Excellent service and a great product. I’m very impressed.

Thank you for the prompt delivery despite BF madness

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

Well organised website, great selection, easy process and quick delivery!

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Always excellent service and products from Lighting Warehouse

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

Great service – first time I’ve used them and won’t be the last!

Service is tops. well done.

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

awesome delivery and awesome quality!

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Wonderful service Quicker than expected Thank you

Great range of products and prompt delivery. An excellent experience.

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

I could find the type of plugs I was looking for at the best price

Thank you for your excellent service which is not so easy to find these days, much appreciated

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Very good thanks

Fast service and a very happy customer 🙂

Fast service and very good quality product.

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

Excellent and professional service!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

I had an excellent shopping experiance

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Lovely shopping online experience.. and now waiting for my stuff, see what it looks like in real life 😉

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Easy online process and a good selection of products

Fast and efficient delivery

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

Thank you for your excellent service. I have recommended you to my friends.

It was a great experience delivery was super fast. Will definitely shop online with you again!!

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Fantastic service. Well done!!

GREAT SPEEDY SERVICE

Always have a good experience online and in store

Excellent service. But if a part of your chandelier broke – parts are not for sale to save your chandelier. have to buy a new one.

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Awesome.

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

The experience was quick, efficient and superb. Well done!!!

Excellent service from order to shipping thank you

Excellent service.
MANY THANKS to Naas.

Thank you for excellent service and good quality products!

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Excellent Customer Service!!!

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

EXCELLENT AND SUPER FAST

Easy-to-use Online Service

Excellent service, i had a question and within 10 minutes they came back to me

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Very happy with product and service. Exactly what I expected from the product. Thank you so much

So incredibly efficient, next day delivery. Absolutely incredible

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Goods arrived in time and were to specification

One of my favourite shops in ZA and always my go-to for something that little bit different.

Very quick and well packed delivery, pleased with the lamp shades

Service is impeccable – prompt, efficient, error free – it’s the reason I support your store & recommend it to others.

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

Awesome service and experience.

Good

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

Top drawer service. Thanks Natalie

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

Super fast delivery. Thank you very much!

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

I cannot believe the speed with which you delivered these items

short of being miraculous

What a great experience. I order the Monday night and Tuesday it was delivered

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Hi there! I received my lamp on Monday and am super impressed with its quality and so on. Delivery was also really fast. The only thing is that on your website when I placed the lamp into my ‘shopping bag’ I added two of the bulbs that was recommended to me. But these bulbs don’t fit the lamp I bought and so I have no use for them now.
Hope this helps!
Regards

Great, quick service and delivery.

Excellent service, prompt attention excellent prices

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

The best service I have ever had on the internet! Ordered Sunday delivered Monday ! Thank you very much.

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

Great range and simple to use website! Thumbs up!

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Great, speedy service and very happy with the product received.

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Wow, fast delivery, great product!! Thanks!!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Fantastic service!!

WAS SO SURPRISE WITH YOUR EXCELLENT SERVICE. MY ORDER WAS SHIPPED MOMENTS AFTER MY PAYMENT

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Absolutely fantastic service – very happy ?

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Fantastic service.

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Love the products , good prices, fast delivery!!!!!!!!

Great service! Lamp works really well!

Excellent service from answering email query to delivery. Thank you

Delivery did not take long and social distancing was maintained during the delivery

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Excellent service. Online purchase made and delivery took place the next day.

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Super Service!

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Great experience ordered my goods and 2 days later arrived. Thank you!

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Love the service and love the lights

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Great service

Products received quickly and in perfect condition

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

Good punctual delivery service.

You are one of my favourite online businesses. Always a great experience. Thank you.

Amazing products delivered at lightning speed. Absolute pleasure.

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Very fast and efficient service I will definitely recommend your services. Thank you

Good prices and quick service online and telephonically. Thank you.

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Great, fast service!

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

Lots of choice and easy to order. Hoping the delivery does not take too long

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

Bought 2 lamps and love them and the service given was excellent

Your service is superb and professional.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Great product. Easy online purchase and next day delivery ❤️

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Excellent and speedy service. Delivery within 24 hours of placing the order.

easy to use and easy payment options

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Excellent service. Super impressed – will definitely order in future again.

Great service
Thank u

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Fantastic service and products.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

The product was promptly dispatched and arrived within the week. Would recommend.

Great service, lights are exactly as described, excellent value for money.

very easy to order and system professional

Thank you for your very efficient service.

Satisfied with product. Super fast delivery. Hassle-free

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Next morning delivery. Very impressive, thank you.

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Thank you for the great product and excellent service.

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

I received a reply to my question within minutes

Wonderful assortment of lights. Very very happy

Very good.

Order arrived quickly and very happy with the quality of the fitting I purchased

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Great product, great (and fast) service.

Very impressed by Zanele’s response time and helpfulness. Thank you!

perfect service, nothing else to say

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

Exceptional service.

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

Fantastic

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Courier delivery was slow .
Should not 5 days from JHB to Cape Town .
Otherwise all good.

Very efficient service – great product – will definitely use you guys again! Thank you!

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Wonderful fast and effective delivery and service
Love my lights

Very quick delivery and we live 2 1/2 hours from Pretoria….

Quick and easy online portal. Even your chat is pretty efficient

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Great service.
Good quality products.
Can’t wait for my next purchase.

Great to do business with you. delivery was fast and all items delivered as per order.

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Thanks for the fast and excellent service. Will place my next order shortly.

The chandeliers are amazing, so beautiful and a very good price!

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

easy to browse on web page with great prices.. thank you

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

So user friendly and beautiful products. So very convenient.

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Thank you I received my order and extremely happy

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Exceptional customer experience

Hassle free, quick and easy

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Your excellent service delivery is greatly appreciated!

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

I have just had very good service from The Lighting Warehouse. Thank you so much. After two bad experiences with two other very reputable companies it was a pleasure dealing with you, all online, without a hitch. I have checked the product and they have arrived in perfect condition. Thank you, you will always have my business.

Delivery was timeous and the product was received in good order and is of good quality

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

What a great experience!
Once my order was placed, I got a call less that 12 hours later to say that my order was ready for collection.
So easy!

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

Thank you for the excellent service as always.

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Easy to order. Delivery fast. We are very happy with our product.

Website is user friendly, items are easy to find and registration is simple

Excellent service, received my order same day

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

As before, world-class service. Keep it up. Thank you

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

Well done. Keep going.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Efficient service. Thank you

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Best service I’ve ever had. Love my lights. Quick and affordable

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Fantastic service: fast, friendly and efficient! Thanks!

Exceeded my wildest expectations – better and quicker than all so called online stores!

The service was 5 star.

Ordered Friday,
Delivered Monday!

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Thank you for your quick service. Online shopping should be like this

Great service and quick turnaround time for me to collect my online purchase

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Ordered online on Sunday received Monday, wow!

Quick and efficient service

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Received the wrong light and when they phone they said write and email. No customer care!!!

Great website and good service.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Thank you for good service!

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Thank you. Helpful person on the phone and easy and efficient ordering system online

Fantastic service!!!

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Easy, seemless online order process, items delivered in good time, very happy.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

Service was so quick, and delivery man was friendly!

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Great online shopping experience. Delivery was prompt – even over the busy Christmas week. Thanks

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

I am very happy with the lights and their quality.
I will definitely buy again soon.

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

Great website and stylish, reasonably priced items

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Excellent service and good quality products.

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

Great range of products, excellent prices, user-friendly website

Quick response and good service!

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

THE best service I have ever received from online shopping!!

Website easy to navigate and excellent delivery service

Great product, great service!!!

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Good selection and excellent service.

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Excellent efficient online service and delivery. Impressed.

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Efficient service and prompt delivery. Thank you!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Great service received thank you

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

Awesome service and delivery. I will definitely use you again.

Beautiful light fittings. Service – quick, efficient!
Thank you

Your service delivery was excellent. Product price worthy and good value for money. Delivery time beyond expectations. Will definitely order from you again. Well done!

Quick and efficient service!

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Thanks for good service!!

Great service. Good products

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Thank you for your fast efficient delivery.

Awesome service. Prompt delivery. Will definitely do business with you again.

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Excellent service. Super impressed.

Great service and site. I bought a great light fitting and have bought the bulbs online today

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

I was totally satisfied with the service offered by The Lighting Warehouse

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Really good service with fast delivery, will use and recommend The Lighting Warehouse to anyone looking for good quality product and service to match.

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

Super fast and reliable service! Thank you

Excellent all round service. Fast delivery and a good quality product.

The service was excellent and spot on time

I got my parcel earlier than I expected though I’m in rural area … Thank you

Great website and a lovely variety to choose from

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

Great and easy service. Lights arrived a few days later. Perfectly packed.

A+ on service, price and delivery

Online shopping was a breeze with super fast delivery.
I was impressed!

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

Some of the best service and online experiences ever!!
Thank you!

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

Excellent service and products. I will definitely buy from you on line again

Brilliant and efficient service. Thank you.

Excellent service. Thank you

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

The light shades I ordered arrived and the delivery went well. I did however also order two large globes, which weren’t delivered.

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Professional service. Fast and efficient.
Will definitely recommend them.

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Order and delivery within 24 hours. Great service

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

good and the online help was immediate response which assisted me in purchasing my products

Exceptional service! Thank you so much.

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Good service

Well considering I still haven’t received the product I paid for this review isn’t great….

Very good service. Received my parcel within a week. Thank you.

Thanks, the service was excellant

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Amazing service. Ordered online and literally received it the next day. What a great experience.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Great service – thank you.

Excellent service, received on time and as expected

The product was delivered with speed and efficiently. Thank you.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Thank you for the great service

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

Excellent service!
Will definitely use you again.

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

I found the detail on the website useful and complete. The ordering was reasonably simple and the delivery was faster than I expected. Thank you for your fine service

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

Excellent service. Quick and professional

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

Excellent products with excellent service.

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Really fast shipping. Happy with product.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Very good experience. Order was delivered timeously.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

Brilliant service from start to finish.

Thank you

Very user friendly site!

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

You guys exceeded my expectations, it was fast. Well done

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Ordered pendant lights quick and excellent service delivered in two days thank you!

Great products and swift delivery

Very good service. Congratulations !

Best service I have ever had

Excellent, fast service-was delivered day after ordered.

Excellent service!

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

baie goeie produk baie gelukkig

Great service and products.

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Thank you for your prompt and excellent service, much appreciated!

Hi, your service was fantastic and quick! Thank you. 

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

The process of ordering online was painless, hassle free, and quick

Great quality products at good prices! Fast delivery!

I am so impressed and in awe of the speedy delivery of the lights I ordered online. I have a contractor coming in a weeks time and phoned The Lighting Warehouse yesterday to check whether my order will be delivered in time (outlying area) and I was assured that it will be here in 5 days. I placed my order and 26 hours later, my lights were delivered! Definitely a first in my online shopping experience! Thank you, Lighting Warehouse, I can’t wait to see the end results!

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Speedy delivery! I am yet to install the light but the turn around time was impressive

Thank you for such amazing service and prompt deliveries

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Great online shop, had exactly what I wanted

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Super fast delivery. Very impressed

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Excellent – Fast and Efficient…

Excellent service and speedy delivery

Great service, easy to order and swift delivery

Excellent service and I love the lamp stands – I am considering ordering two more!

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

Great service and product, very happy!

Everything I did with The Lighting Warehouse went as smooth as clockwork. The product was exactly what I expected and the delivery was in time. Thank you very much, Lighting Warehouse.

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Awesome service!!!

Fantastic service!!!!

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

Wonderful service.
Lennox was so helpful and would order from you guys again!

Quick and efficient.

All good thank you. Received very quickly!

Wonderful and speedy service.

Your website layout and convenience is a strong selling point

Excellent

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Good service and good quality product

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Unbelievable, within two hours of ordering the items online, my order was delivered to my house.
The delivery person, Kumaran, was incredibly friendly and insisted to carry the items inside. He even offered to take the packaging with him. It was my first online order with Lighting warehouse and I am pleasantly surprised. Thanks so much. Best online shopping experience ever!

Great experience! Easy to order and package update was spot on. Many thanks

Product as described, reasonably priced and delivered on time.

Excellent and quick delivery ! Very pleased with the chandelier

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Was a great service experience, well done!

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Awesome service. I ordered my lights and they were delivered the very next day!

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Great service, quick delivery and good quality product. Thank you.

Excellent service and quality.