Excellent service, fast delivery and good quality products.

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

Excellent service, prompt attention excellent prices

Great service, received products as advertised. Thank you!!

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Great website and good service.

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Fast and efficient service. Great products at reasonable prices?

A very quick process from ordering to availability, taking a morning to have the product in hand.

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

Fantastic service and beautiful lampshades.

In overall I was very happy with the whole shop experience, especially your website is very nice and easy to use.
The only problem I had was when it came to payment.
I wanted to use the credit card route, which I tried to do 3 times.
I gave up. Actually searched other websites and locally for something similar to what you have.
Couldnt find what I wanted elsewhere , then tried again with you, but this time I opted for eft payment. And all was well. No problems.

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

Great service! Sales agent on the telephone was professional. Delivery was quick. Delivery team were professional.
Lighting Warehouse is our number 1 lighting shopping place!

Thank you!

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

Arrived within 24 hrs of ordering. Quick and efficient

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

Heee bathong, i ordered these lights like yesterday, im expecting the delivery some time next week. Can u imagine my surprise when i got a call from the delivery guy today. Well done guys, well done. ????????

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Very quick delivery. Great product!

Great experience and super fast delivery, well done

Excellent service and a great product. I’m very impressed.

Your delivery to Cape Town is way too slow and there is no up to date communication about the status of delivery. It’s been 9 days now since you dispatched my package and I have had no delivery not any attempt to contact me either via email, phone or WhatsApp. Compared to other ecommerce business that give constant updates you are lagging very behind.

I could find the type of plugs I was looking for at the best price

Disappointed – Expensive halogen led replacement lamp was broken inside the Lighting Warehouse box. Not attributable to shipment or packaging. Contents was not checked prior to shipment.

Excellent efficient online service and delivery. Impressed.

Quick and efficient service

The process of ordering online was painless, hassle free, and quick

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

I cannot believe the speed with which you delivered these items

short of being miraculous

The whole operation was slick and efficient. Too often we focus on a bad experience and vent on social media but neglect to commend a good service. This service rates 10 out of 10. Easy. Simple. Speedy. An excellent company to deal with on line. Thank You.

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Quick and efficient.

Quick and efficient service – thank you so much!

Excellent service, delivery faster than expected, exceeded my expectations. Well done

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Thank you for the prompt and professional service.

Thank you for super fast delivery. The lamp is simply fabulous.

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

We are so happy with our lamps! They are excellent quality and were delivered within 24 hrs! Thank you!

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Service & delivery was Top Class!

Everything was timeous and ran smoothly. thank you

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

good and the online help was immediate response which assisted me in purchasing my products

One of my favourite shops in ZA and always my go-to for something that little bit different.

The light shades I ordered arrived and the delivery went well. I did however also order two large globes, which weren’t delivered.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

very impressed with the online and instore (centurion ) support and help

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

Excellent service from order to shipping thank you

What fantastic service and amazingly quick delivery. Kumaran was friendly and efficient and I’m super chuffed with my ceiling fan.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Hi, your service was fantastic and quick! Thank you. 

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

I made a note/request to be called telephonically before delivery but the note was ignored.

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

Very good service. Congratulations !

Excellent service, super fast! Thanks Lennox!

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Dealing with you was simple, plain, smooth and painless keep it up?

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Excellent service and product exactly as described.

Awesome service!! I placed my order this morning and it was delivered the same day

Very pleased with both the service and the product

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Very good service. Received my parcel within a week. Thank you.

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Top drawer service. Thanks Natalie

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Completely painless and pleasant experience

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Lighting Warehouse is always efficient and their customer service is top notch. The products are of high quality. One of my best suppliers in general

Excellent service.

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Great service. Beautiful products.

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Wonderful!! Thank you. Great service and quality from beginning to end

Awesome service and experience.

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Easy and in own comfort zone

Excellent products with excellent service.

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Best service I’ve ever had. Love my lights. Quick and affordable

Great service, good prices fast delivery.

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

Awesome service.. Loved the lights!!!

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Website was easy to navigate and checkout process was simple abs quick

Very good response and advice on the chat and delivery was quick and efficient. Thank you

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Efficient service, speedy delivery. Lovely chandelier

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Truly efficient service and delivery, taken by surprise and delighted with the experience

Exceptional service.

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Thank you I received my order and extremely happy

Excellent service, i had a question and within 10 minutes they came back to me

The service was excellent and the products excellent.
Easy to order and quick delivery.

Thank you lightning warehouse.

Great, speedy service and very happy with the product received.

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

Purchase was easy and simple. Delivery was quick and efficient

Absolutely amazing service. Placed my order before 9am and received my delivery before 12. Absolutely delighted with this service, keep it up. Many suppliers can learn a few things from you guys. 

Great service and great products. The shipping was quick and very happy with our purchase.

Great service and fast delivery. Thanks for the pleasant shopping experience.

Placed order at 08:00. 3 Chandeliers were delivered by 11:00.
Incredible service, driver was efficient.

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

I love shopping at The Lighting Warehouse, service is great. So easy and quick.

Great online shop, had exactly what I wanted

Super quick and friendly service! Will definitely use Lighting Warehouse again!

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

Wonderful fast and effective delivery and service
Love my lights

Awesome service and delivery. I will definitely use you again.

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

Excellent, easy website! Happy customer!

Great and efficient. Like your product range. The third time we have placed an order with your company.

Hi, the item I received was chipped. I had an electrician coming around just after it was delivered, I therefore didn’t have time to send it back. I live in CPT and a replacement wouldn’t have arrived on time.

Quite disappointed as I’ve always been happy with the items I’ve ordered.

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Very fast delivery, good quality!

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Great website, really user friendly – makes for easy find of what I am looking for and get the right product delivered on time, every time, what a pleasure!

Excellent service and great delivery less than two days

Very fast and efficient service I will definitely recommend your services. Thank you

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Easy access, with good variety of products available

As always. Pleasure to do business with Lighting warehouse. 

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

quickest delivery time I have ever experienced. Well done

Seemless, easy.

Thank you for prompt and excellent service

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Fantastic service and amazing delivery times

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

I ordered the Otis floor lamp and a recommended bulb. I received it and I am happy with my purchase. It was easy to assemble and works well.

The delivery took very long, though. Please arrange with your delivery company to inform the client the morning of delivery that they will be tendering delivery that day. It is of no use to receive a phone call that there is someone at the door with no prior warning, if there is no one home.

Otherwise, I am happy with both the service and the price.

Thanks.

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Wonderful service.
Lennox was so helpful and would order from you guys again!

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Excellent service and delivery

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

Amazing service. Ordered online and literally received it the next day. What a great experience.

Speedy delivery! I am yet to install the light but the turn around time was impressive

Fast delivery, competent advise via email.

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Website easy to navigate and excellent delivery service

Service was excellent, but inability to track the courier was frustrating.

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

5 star treatment,quick and very professional

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

The desk lamps are both lovely and delivery was prompt. Thank you!

Very good thanks

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Excellent job

Excellent service, speedy delivery and packed to perfection. Top marks from me.

So user friendly and beautiful products. So very convenient.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

Fast service and a very happy customer 🙂

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Excellent service, thank you.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Fast and efficient delivery

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

Excellent selection and very happy with product received.

Efficient service and prompt delivery. Thank you!

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

I just purchased a light via lighting warehouse online I did struggled a bit but thank you to NAAS for further assistance i got my light asap thank you thank you and i will be doing more and more purchase from lighting warehouse

Quick easy and very user friendly online site.

Thank you

just a quick compliment to The Lighting Warehouse for a brilliant service, from the distribution outlet in Malibongwe (opposite Home Affairs) to the Head office, they assisted in solving our problem with light fitting. The job was done swiftly and efficiently. The company is certainly to be recommended. The service like that is the reason that we have been patronizing them for 25 years and will continue to do so. Best wishes.

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Order and delivery within 24 hours. Great service

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Excellent service, fast, professional and love my lamp! It’s great quality!

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Superb service – so helpful and informative, and my order was delivered the very next day! Thank you, Lighting Warehouse – such a fantastic experience!

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

I am renovating a new house purchased, and ordered quite a few lights from The Lighting Warehouse. Service and application was smooth and seamless, delivery on time, and no worries in this regard, so I could focus on other matters wrt renovations, thank you, really a great experience!

Exceptional service! Thank you so much.

baie goeie produk baie gelukkig

Awesome experience & fast delivery, Tnx

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Good experience all round! Good quality product, efficient delivery .

Quick on delivery. Products as expected.

All aspects of perfection ?

Super fast delivery. Thank you very much!

fast quick and easy!

Fantastic service. Well done!!

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

Ordered three beautiful lights with ease. Delivery was fast. Can highly recommend The Lighting Warehouse. Thank you!

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

Ordered pendant lights quick and excellent service delivered in two days thank you!

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Thanks, the service was excellant

Thank you for prompt, excellent service!

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

easy to use and easy payment options

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Brilliant, fast and easy to browse and purchase on your website. Delivery was quick and I was notified every step. Will definitely purchase from Lighting Warehouse again

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Always effortless and efficient!
Great quality products!!

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Great service – first time I’ve used them and won’t be the last!

So easy, fast and professional. Definitely recommend lighting warehouse

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

Happy with my purchases, look exactly the way they did on the website. I ended up not having to collect a few lamps and was refunded within a few days.

Website easy to navigate. Good selection of lights to choose from

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Great service!
website so user friendly.
Next day delivery was fantastic!

Thank you for your fast efficient delivery.

Professional service. Fast and efficient.
Will definitely recommend them.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

Very good service

Easy website to use

Product as described, reasonably priced and delivered on time.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

I ordered dimmable and non dimmable LEDs but I received only non dimmable LEDs. I have tried to get in touch with Lightingwarehouse on email and through online chat to no avail. The thing is they now owe me money since there is a price difference between the different LEDs. Anyway let’s see if I get this situation rectified anytime soon.

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

Thank you for the incredible service, as always

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Thank you for the great product and excellent service.

Good service

Products arrived much earlier than expected. Well done!

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Your website and service has been of a very high standard. thank you so much

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

Thanks for good service!!

great service, keep it up !!!!
regards Reinet

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Very prompt response. Thank you very much

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Received damaged goods. Still waiting for replacement.

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Thank you for prompt and efficient service. Will definitely support you again.

Great service thank you!!

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Excellent service and speedy delivery

I was super impressed with the easy online ordering process and the fact that my parcel arrived only 24 hours after my order had been confirmed! The pricing of all items was very fair / competitive, and the products themselves were exactly what we expected (good quality, simple but good looking, robust light fittings!) I have already recommended the site to a friend and will happily do so going forward – thank you!

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Very good.

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Great service, easy to order and swift delivery

excellent service for a very small purchase , thank you

Good job on the website. Hoping the delivery goes well too.

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Service excellent.

Efficiant website and service

Fantastic service. Order was delivered within 24 hours. Really impressed.

Great service and great products.

Awesome.

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

GREAT SPEEDY SERVICE

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Dankie ? exactly what I’ve ordered and just in time

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Excellent all round service. Fast delivery and a good quality product.

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

Great experience ordered my goods and 2 days later arrived. Thank you!

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Online purchase a pleasure. Easy check out, speedy delivery. Just a pity my lamp base had a dent in it.

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Thank you for the very prompt and painless delivery, excellent service and lovely product.

Good special prices – speedy delivery

I am very happy with your excellent service, thanks to the driver who delivered as he had to wait a few minutes for me.
It is so nice to have companies that still value great service.

A+ on service, price and delivery

Quick, efficient and accurate service! Great products, as always!

Thank you for good service!

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Great service
Thank u

Amazing products delivered at lightning speed. Absolute pleasure.

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

What a pleasure working with Richard at Alberton.
Fast, efficient, friendly and trouble free service.
Excellent ??????
Thank you!!!

You guys exceeded my expectations, it was fast. Well done

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Such an easy process to buy, and pleasantly surprised by no delivery fee!

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Everything was received well. Thank you.

Website was easy to navigate and I was able to checkout safely and quickly

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

I was happy with speedy delivery but I was not contacted before the delivery as I had requested. There are lot of cases of criminals posing as delivery people fooling our domestic workers so Im very strict that she only opens for deliveries I had asked her to expect. Please call me next time

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

easy to browse on web page with great prices.. thank you

As always, service was excellent and deliver time good

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Perfect and fast – Thanks

Excellent service and delivery time.
Thank you

your service was amazing , I was shocked when i received my order so quickly

Great service – thank you.

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

Thanks for a prompt response and efficient delivery ahead of schecule

Excellent!
Fast and efficient

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Thank you for your excellent service. I have recommended you to my friends.

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Fantastic service. Thank you

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Absolute Pleasure. Products great and speedy delivery.

Best service I have ever had

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

Service is tops. well done.

Awesome service. Prompt delivery. Will definitely do business with you again.

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

I ordered late on Monday and received my lights Tuesday morning!
Well done!

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Great service via chat function when I forgot to order light bulbs to go with the lamps, quick delivery, will certainly buy again

Good prices and quick service online and telephonically. Thank you.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Great experience! Easy to order and package update was spot on. Many thanks

Delivery was timeous and the product was received in good order and is of good quality

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

awesome delivery and awesome quality!

Easy & convenient. Thank you.

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

Awesome service with even better delivery experience . Thanks guys great service and product

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Wonderful service

Great 1st time experience. Order arrived speedily and products good as per pic.

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Superb service

Very happy with the light I purchased and super quick delivery!!

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

Great quality products at good prices! Fast delivery!

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

Happy with the whole experience with lighting warehouse.
From the great price, order process, the quick delivery and the beautiful light fixtures.
Thank you

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Thank you. Naas dealt with me very efficiently and courteously. I’m completely happy with my shopping experience. Thank you.

Turnaround times are much too long.

I received my order within 3days and the lights were more than beautiful ??… Exquisite

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Always excellent service and products from Lighting Warehouse

Excellent and professional service!

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Great range of products, excellent prices, user-friendly website

Delivery was very quick. Great customer service.

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

Website is very user friendly. Thanks for a great online experience!

Very impressed by Zanele’s response time and helpfulness. Thank you!

Great service, just we could not find the original lights we had seen, so had to go with another alternative

Keep up the good work. Your service is excellent.

Absolute brilliant experience! There was good communication, quick delivery and friendly staff , I would highly recommend using the lighting warehouse online shop !

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

Great range of products and prompt delivery. An excellent experience.

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

The past two weeks have been a nightmare dealing with ineffective and inefficient suppliers. I have wasted so much time having to ask for quotes to be redone over and over because sales consultants do not listen.

HOWEVER… my dealings with Zanele Dlamini have been fantastic. She is in the ball. The is super fast. She listens. She offers correct advice. She solves problems. She “handles it”.

Zanele my dear – you will go far in your career! As soon as my company is big enough to start employing staff, you’re top of my list! (Sorry Lighting Warehouse ?)

Please share your knowledge and expertise with colleagues. Help everyone around you to be as good as you are. Be a shining example of how business should be done.

Thank you!

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

Very quick delivery – Lennox the driver very friendly

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Great product, great (and fast) service.

Excellent, fast service

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Easy website
Easy to pay
Excellent delivery!
Thank you

Excellent!

Great service!

Excellent service. Super impressed.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Excellent service. Super impressed – will definitely order in future again.

Ordered a Winchester pendant light online.
Online experience was quick and easy.
Product arrived quickly
Unfortunately the light did not fit together properly and was of a really flimsy and cheap feeling material for the price.
Sent back and refund was done.

I ordered 3 Phoenix LED fans online from The Lighting Warehouse. Ordering was easy. The fans were delivered really quick – within a few days. Very happy with whole purchasing experience.

Good service

Best service ever and quick delivery. Keep it up

Good selection and excellent service.

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Really fast shipping. Happy with product.

Exceeded my wildest expectations – better and quicker than all so called online stores!

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Great service, lights are exactly as described, excellent value for money.

Great and easy service. Lights arrived a few days later. Perfectly packed.

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

Lighting warehouse was a pleasure to deal with, I received my order within 2 hours of me ordering … I certainly will recommend them, as well as using their services ongoing … Especially with the global pandemic … online shopping is the best option

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Exceptional customer experience

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Good service

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

easy to use web page. Many thanks

Efficient and prompt service.

Smooth transaction and express shipping.
High five to the delivery guy.

Next morning delivery. Very impressive, thank you.

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Hassle free and the goods I ordered arrived the next morning.

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Very good experience. Order was delivered timeously.

Delivery was quick. Installation was simple. Just had to tighten the nuts to keep arms from dropping down. A very bright light, a bit too bright for a bedroom.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Awesome and quick. Great products

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

All good thank you. Received very quickly!

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

Service was good, product delivered 380 km’s away the next day.

Well done Naas

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

great experience overall

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

Thanks for the fast and excellent service. Will place my next order shortly.

The product was delivered with speed and efficiently. Thank you.

Delivery did not take long and social distancing was maintained during the delivery

was very happy with service, you were quick and and fast.. and very easy to order.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

The best so far

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Positive experience shopping online!

Great service

Good prompt service.

Very good experience – good choice, great updates on delivery – well packaged – thank you

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

Thank you for your excellent service which is not so easy to find these days, much appreciated

During August 2020 I purchased a very classy spiral lampstand from The Lighting Warehouse as well as a desk lamp and I must say that whilst ordering these items online their online website provided the light bulbs that would be required for each product which was also very helpful. The entire online order was delivered within 3 days of having placed the order and when it arrived the lampstand was extremely easy to assemble. I certainly would do business with this company again and recommend their services.

I was most impressed. I went to the closest shop to look at the lights and decided on a few. I needed to “run these” passed the other members of my family. I went home and logged onto the online website, we all looked at the products. One particular light was chosen. I ordered 5 of these light fittings and they arrived at my house the next morning. I really don’t think you can do better than this. Certainly better than me having to go back to the shop and buy the fittings.

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Excellent prices and service! My third experience with Lighting Warehouse and it has been a pleasure every time. Thank you very much!

Fantastic service: fast, friendly and efficient! Thanks!

Correct order delivered in good time. Well done

Great service and quick turnaround time for me to collect my online purchase

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Really great! Fast delivery

My experience in ordering and delivery was absolutely stress -less! Thank you

Excellent service and I love the lamp stands – I am considering ordering two more!

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

I did not realise that there was a choice of colours and did not see any options. I had wanted black lamps and received bronze. It so happens that the bronze will still work and am happy to keep what i have received. Other than that I have been happy so far.

Speedy, efficient and quality items. Well done!!

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

GREAT EXPERIENCE – Would totally do it again

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

Good shopping experience

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

I got my parcel earlier than I expected though I’m in rural area … Thank you

Thank you for your prompt and excellent service, much appreciated!

I love the floor lamp so much. I’m always getting compliments when people see it. It’s worth the buy and I’m happy 🙂

Fast and efficient!

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Excellent

Brilliant service! I ordered at 8am and it was delivered by 11am

Your service was absolutely magnificent. Quick with no hassle. Thanks a lot.

Excellent service and products – will definitely recommend to anyone and everyone

Great all round experience- quick delivery

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Wonderful service Quicker than expected Thank you

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

Fantastic service!!

Awesome Service, very happy with the products received! Would recommend. Thank you

Very happy. The delivery was not right the first time but it was corrected quickly – thank you

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

We are very pleased with great product and excellent, efficient service. Thank you!

Great service and fast delivery.
My goto shop for all my lighting needs

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

Great purchase experience and super fast delivery! Amazed at how quick we got our ceiling fans!!

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

Goods arrived in time and were to specification

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

The service was good and perfect,delivery was so quick within 3 days

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

Excellent and quick delivery ! Very pleased with the chandelier

I received a reply to my question within minutes

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Fantastic service and great quality product.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Wonderful assortment of lights. Very very happy

Really good service with fast delivery, will use and recommend The Lighting Warehouse to anyone looking for good quality product and service to match.

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Effortless shopping, registration & checkout

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Dear Lighting Warehouse,

Absolutely smooth, effortless ordering and delivery.
Delivery was so quick as well!
I was very pleasantly surprised.

Thank you

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Excellent services and fast delivery also

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Excellent service!!
Delivery was done the next day… Stunning light

Excellent service and products. I will definitely buy from you on line again

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Great product range, excellent prices, nice website, no complaints, definitely be back again

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

Excellent service!

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Great service, order arrived the next day

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Thank you for a super easy online shopping experience, your website has no clutter and goes directly to where the shopper wants to be. Keep up the amazing job. I’ll be back 🙂

Your website layout and convenience is a strong selling point

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Brilliant and efficient service. Thank you.

Everything about the experience has been fantastic! Superb service, thank you

Products received quickly and in perfect condition

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

I would like to compliment you on your slick web site and efficient serviced topped off by driver Lennox. Congratulations, I wish all other enterprises were as slick, efficient and courteous.

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Easy-to-use Online Service

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Efficient service. Thank you

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Easy online process and a good selection of products

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Very quick and efficient service. Thank you very much.

You are one of my favourite online businesses. Always a great experience. Thank you.

Fantastic service.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Quality products, excellent service & quick shipping.

Excellent and efficient service!

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Super fast and reliable service! Thank you

Very happy with the service and swift delivery of the items I ordered. Many thanks

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Prompt, efficient service!

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Excellent service and products

Wow, what a Service, delivery at a blink of an eye.

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Thanks for the prompt and helpful service. Much appreciated!

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

Well organised website, great selection, easy process and quick delivery!

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Excellent service and quality.

I love your shop! Your fitting is beyond and above the rest of your competition 🙂

Quick and efficient service!

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

As before, world-class service. Keep it up. Thank you

Excellent and speedy service. Delivery within 24 hours of placing the order.

Good products at good prices

Excellent service!

Fast, efficient and correct every order

Excellent service, online and in the store self!!

Easy to order online
Quick delivery
Very happy with the excellent service
And my lamps are gorgeous!!

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

Wide variety to choose from. Easy to order. Very positive experience

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Excellent and Reliable service. Thanks

Fantastic service and products.

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

fast and efficient!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Great to do business with you. delivery was fast and all items delivered as per order.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

Lots of choice and easy to order. Hoping the delivery does not take too long

The delivery was really quick and I received exactly what I ordered.
Thanks!

Love the fast service! Thank you!!

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

Great service, quick delivery and good quality product. Thank you.

Very efficient service – great product – will definitely use you guys again! Thank you!

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

All-round great experience! Thank you

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

The service was excellent and spot on time

Very happy with our light and the good service we received.

Excellent professional service

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

Website and on-line shopping a pleasure!
seemless!
Thank you

Brilliant service, especially from Naas

Seamless ordering and delivery.
Experienced problems with the items though. Both were exactly the same lights but had different screws and brackets which complicated installation.

Good

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Excellent internet order process and efficient delivery.

Love the service and love the lights

Excellent service- very efficient and great products & website!!

Great online help! I can shop quickly and effectively from my laptop

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

Thank you for an easy to use online shopping experience. And super fast delivery.

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Fantastic service!!!

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Amazingly quick delivery. Thank you

Fast service, good product quality, Exactly as advertised, the best price.

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Easy, seemless online order process, items delivered in good time, very happy.

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Very impressed with prompt delivery and efficient service from Lighting Warehouse.

Brilliant service thank you!!

Great product, great service!!!

Excellent service. I sent a message and was phoned back immediately.

The previous time I ordered, I received my order within a few days. …this time…I’m still waiting…

Fantastic Service. Purchased my lights on the Black Friday Special and prices that meant they were almost free. Shopped at 50-75% discount. Goods arrived within 3 days, being a rural delivery area this was more than adequate considering the order was made on a weekend. Lights are amazing, and exactly what I wanted. Simple to install and couldn’t be happier with the transformation in the rooms they were bought for, exactly as the website. Thanks again and no doubt that I will definitely use your company for any lighting needs in future.

I order at 3:51pm on Wednesday the 29th of January 2020, and my lights were delivered to me on Thursday, 30th of January, just before 10am, by Lennox. Brilliant service all round

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Excellent service. Online purchase made and delivery took place the next day.

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Reliable and quick service.

Fast and efficient service thank you!

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Great service and site. I bought a great light fitting and have bought the bulbs online today

Well done. Keep going.

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

Excellent service

Excellent and Speedy Delivery

Very easy to use website
Unbelievably quick delivery, and happy with the product.

Was a great service experience, well done!

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

Excellent service, received my order same day

excellent service. very impressed with the warehouse in Linbro Park. I just want to know how do I apply to get a reseller discount?

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Very good service. A suggestion that you maybe allow clients to change the payment method.

Fast delivery, good service!

Exceptional customer service….

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

Your service and delivery time was amazing and the product I bought is very good value for money. I highly recommend your company

Great service from Lennox!

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Great service, might have been a good idea to include the option to buy lightbulbs and add to purchase and delivery.

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

absolutely awesome service
will recommend
efficient turnaround time

Great fast delivery. Easy website to navigate. I was very happy

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Everything was resolved smoothly

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Excellent service. Thank you!

Good service and timely delivery! Really impressed with my ceiling fan received!

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

Thank you for the prompt delivery despite BF madness

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

The order was placed on 17 July but when I phoned this morning I was advised it will only be dispatched today 23 July since you did not have one of the items in stock. The item was however shown on your online shop as being available at the time I placed my order

Impressed

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

Great website and a lovely variety to choose from

Fantastic service. I ordered the light and got delivery 48 hours later.

Super fast delivery, thanks

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

It was great and the lamp is great too!

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Excellent

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

I have not yet received my purchase, nor communication as to progress, and an ETA. Thus far, the experience has not been great.

So far so good. Waiting for delivery after lockdown

Great fast service, nice looking product but unfortunately small defects on one lamp

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Exceptional products, pricing is good and staff excellent

Great range and simple to use website! Thumbs up!

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Friendly service in online chat. Website is easy to use.
Delivery was fast.

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

Thank you for good and quick response

Excellent service. But if a part of your chandelier broke – parts are not for sale to save your chandelier. have to buy a new one.

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Package received all in good order thanks for the great service

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Excellent service, user friendly website, quick delivery! Will def recommend!

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

Excellent – Fast and Efficient…

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Excellent experience and products. Keep up the outstanding work.

Great website to work off
Good communication after order

3 lights ordered one day and arrived the next.
Very well packed. Undamaged.
Impressive!!

Thank you

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Love the products , good prices, fast delivery!!!!!!!!

Great and fast

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

Thank you. Helpful person on the phone and easy and efficient ordering system online

Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Service was so quick, and delivery man was friendly!

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Great service and products.

Easy online ordering system, excellent service and great products, I got a message to say my order was out for delivery within a few hours!

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Awesome service. I ordered my lights and they were delivered the very next day!

Thank you for your very efficient service.

I am extremely happy with the service and assistance I received this morning

Previous order was delivered promptly and in good order. Will see about this one

Great website and stylish, reasonably priced items

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

Some of the best service and online experiences ever!!
Thank you!

My Percy floor lamp arrived sooner than I expected, very carefully wrapped. It’s even better looking than in the pictures! Overall, an excellent experience with The Lighting Warehouse. 

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

Delivery was incredibly fast, morning order delivered by lunch. The led tubes weren’t packaged or bundled though, I broke 2 by the time I got home.

Very fast service. Products at expected quality.

Fast service and very good quality product.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Terrible!!!! One week and one day passed since I placed my order. One week passed since I received courier detail and still I have not received my order. No one really seems pro-active to find out what is the issue for the delay on my order. I am hoping all bulbs are still in one piece!

Great everything. Product to delivery.

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Good service and keeping me up to date with my online order. I would definitely recommend them.

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.