Excellent service from answering email query to delivery. Thank you

Good products at good prices

Great, user friendly website unlike many of the others I visited.
Good selection of lights and a fast turn around time with delivery.
I was very impressed!

Online experience was good, admittedly so many choices it can become confusing. Is it possible to increase the categories? Payment experience was good, as was communications around delivery.

The package itself was disappointing. There were dirt marks on the lampshade, which were covered by plastic wrap.

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

Thank you for your excellent service which is not so easy to find these days, much appreciated

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Beautiful product and exceptional service. Thank you!

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

Great service. Beautiful products.

Amazing shopping experience. Easy online shopping and the delivery service left me in awe. I placed my order after 4pm and when I got home the next day my order was delivered!! Great experience indeed!!

Great fast delivery. Easy website to navigate. I was very happy

EXCELLENT AND SUPER FAST

Good shopping experience

Easy website
Easy to pay
Excellent delivery!
Thank you

I ordered an ceiling light @ 10:20 and it arrived (on free shipping) by 11:20 on the same day. Very impressive Kumaran!

Good service and keeping me up to date with my online order. I would definitely recommend them.

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

Service was excellent from start to finish. I placed my order the one day and delivery was the next day.
I shall certainly use lightingwarehouse.co.za for all my lighting needs from now on.

What a delight. Very clear and enlargeable pictures on the website with pricing. Very easy to see that any order over R 500 will be delivered for free. Light fittings arrived Marvellous in no time and good time to go into our new home. Thank you very very much.

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

Relatively new to online shopping (not sure why, have been booking flights / hotels this way for years) and so was a little apprehensive but i can say i’m very satisfied. Product chosen, order placed and paid for effortlessly. Delivery received within 2 days. 

I’m a convert, thank you.

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery

I was absolutely blown away by how quickly my purchase arrived at my house. From the time I made the order to the time your fabulous delivery driver Lennox arrived at my doorstep it was about an hour. I am thoroughly impressed and I love my new light

Very good service and swift delivery – thank you!

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

All aspects of perfection ?

Placed an order online at 7am and the driver arrived the same day at 1pm. Very pleasantly surprised. Service was outstanding. Great experience! Thank you.

Everything about the experience has been fantastic! Superb service, thank you

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Excellent

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Very good service. Congratulations !

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Very good service. Received my parcel within a week. Thank you.

Great service and speedy delivery to Cape Town.

GREAT SPEEDY SERVICE

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Excellent Service!!
Items were true to description. No damage.
And courier arrived in Newcastle in less than 24 hours after i placed my order 🙂

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

Thanks for good service!!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

baie goeie produk baie gelukkig

Your colleague Natalie Pitswe answered all my questions online incredibly well, quickly and competently. Congratulations on such an employee! That’s the only reason I could order the lamps from Germany! It’s unusual today that an online inquiry actually answers the question asked instead of a standardized answer! Compliment.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Fast service and a very happy customer 🙂

Love the products , good prices, fast delivery!!!!!!!!

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Great service and fast delivery.
My goto shop for all my lighting needs

Thank you for super fast delivery. The lamp is simply fabulous.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Super fast and reliable service! Thank you

It is my second time shopping on your online store and you have just gotten better and quicker and I have and will continue to recommend to others. It gives access to a great variety of quality goods, to those of us who live in outlying areas and don’t have the means to visit the traditional store fronts

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Brilliant service from start to finish.

Thank you

Good service

Excellent service. Thank you!

What a pleasure dealing with The Lighting Warehouse. I ordered my lights and they were delivered the same day. I received a personal call to advise me which i really appreciated. Awesome service.

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Efficient service

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

I’m very satisfied, the order arrived within a couple of days to Cape Town, everything is as needed and in perfect order. I’m going to order again!

Courier delivery was slow .
Should not 5 days from JHB to Cape Town .
Otherwise all good.

Fast and efficient!

Website and on-line shopping a pleasure!
seemless!
Thank you

Wow, I have to compliment the team at The Lighting Warehouse on the exceptional service! The delivery took place the very next day.
Placing an order truly is a pleasure.

good morning
I must say I was impressed , quick and easy delivery , easy website
infact easier than using the store
thank you

Lantis

Great service and products!! Even when we had a complaint it was resolved polite and swiftly. Will definitely buy from The Lighting Warehouse again!

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Thank you for such prompt service. My order was delivered next day! I will definitely order from you online again in the future.

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

Such a swift, easy to use online shop.
Thank you

Great experience. Can’t wait for my delivery.

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

I was thrilled with the service I received and will definitely be shopping with you again and will recommend to family and friends.
Excellent – thank you.

Excellent Service – Thank you.

Excellent service and good quality products.

Excellent service and products

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

Website was super easy to navigate…fantastic appearing products. I am hoping that the actual product does not disappoint. If not I will be ordering more.

Fantastic service. Ordered on Sunday evening and the order was dispatched the following morning for delivery.

I order three items and received all in 3 days , no hassles , happy customer thank you

Thank you for such amazing service and prompt deliveries

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Quick and efficient and lovely product. There was an error as part of the package did not arrive but this was resolved immediately

A very quick process from ordering to availability, taking a morning to have the product in hand.

I bought a Jupiter LED floor lamp from Lighting Warehouse and was most impressed with the quick delivery and the quality of the product!

Excellent service, very easy online purchase that arrived promptly and was also wonderful quality.

My lights were delivered to the wrong person and the wrong house. I was told you would fetch them three days later. I could not wait that long as needed them for a meeting. I collected them myself and no offer was made to cover the cost of my petrol.

Excellent service and products. I will definitely buy from you on line again

Great products and swift delivery

Great, speedy service and very happy with the product received.

Hi, I am satisfied with my shopping with you thanks to the chat function which helped me sort out the problem of filling in the form. The form could have a better layout and be easier to use. Otherwise the products are good and the delivery found the farm. Have a good day.

Exceptional products, pricing is good and staff excellent

Always have a good experience online and in store

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

I ordered a couple of lights online and the very next day my order was ready for delivery. It’s not everyday one comes across such great service. Thank you for making my world brighter!

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Awesome service and experience.

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

The experience was quick, efficient and superb. Well done!!!

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Dealing with you was simple, plain, smooth and painless keep it up?

Easy online process and a good selection of products

Thank you for the prompt delivery despite BF madness

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Great service all round and great product – thank u very much for your prompt delivery ???

Excellent professional service

Excellent service.

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Brilliant service, especially from Naas

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Excellent selection and very happy with product received.

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

Efficient service, speedy delivery. Lovely chandelier

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Great service from Lennox!

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

All good thank you. Received very quickly!

Great experience and super fast delivery, well done

Excellent service, quick delivery, beautiful product!!! Thank you

It was my first time buying on line from The Lighting Warehouse and what a great experience it was. The lamps are of great value, I saved R1600+by buying directly from you and the delivery was within a week, I live in the countryside. I am telling everyone I know about The Lighting Warehouse so that they can save. The courier guy from Skynet was very kind and helpful, unfortunately I did not get his name.

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Store staff very helpful, but the stock held at the store was not the same your web site. Also the price was higher & I had to pay in

You were like Lightning.

Your service was excellent. I have never encountered a fast service like yours ever since I started buying online. Even your driver Lennox was extremely polite, professional.

You made it so easy for me not to go anywhere else for my Lighting needs.

Thank You

I made a note/request to be called telephonically before delivery but the note was ignored.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Seemless, easy.

Super efficient and excellent products, thanks.

Thank you for the very prompt and painless delivery, excellent service and lovely product.

I have shopped here for many years and I have never been disappointed. The bulks I needed are discontinued so I emailed the wonderful Zanele gave me a fantastic alternative.
Great service and best price.
Much appreciated and thank you.

Great service, delivery fast and efficient – great product !
Very satisfied – thank you, warm regards L

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

I would give The Lighting Warehouse a 5-star review 10 times over.
Exceptional service.
My order was delivered in perfect condition within less than 24 hours after placing the order.

Great service, quick delivery and good quality product. Thank you.

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Super!! Great website with wide range, easy payment, fast delivery

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

Thank you for an easy to use online shopping experience. And super fast delivery.

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Great experience! Easy to order and package update was spot on. Many thanks

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Fantastic service. Received within 24hours. Very happy with our lamps!

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Excellent service!!
Delivery was done the next day… Stunning light

Fast delivery, but the bulbs your website recommend for the chandelier does not fit at all.

Such a pleasure to get service like this!!! Thank you very much.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

So efficient and perfect delivery!!

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Excellent

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Only one light out of 3 ordered in the box! No comment that they weren’t all packed just a half complete order. Had to go out at the weekend and purchase 3x more from somewhere else because they were being installed today!

Thank you, very happy with both the product and the service, the whole experience was hassle free

I ordered late on Monday and received my lights Tuesday morning!
Well done!

Excellent online service via chat! Loved it it helped push me over the line!

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Brilliant service as always. Order placed late Thursday evening. Order shipped on Friday morning to my outlying region.
Thank you for being so efficient!!

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

GREAT EXPERIENCE – Would totally do it again

Excellent service- very efficient and great products & website!!

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

The service was excellent and spot on time

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

Excellent!

Very happy with the service. Ordered items were delivered in record time

Very easy to use website
Unbelievably quick delivery, and happy with the product.

What a lovely experience shopping online ! Of course shopping for lights is a daunting task and doing it online is even more scary ! But not with lighting warehouse . Products were delivered promptly and efficiently ! Definitely be back

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Easy website to use

Fantastic service and great quality product.

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

Good special prices – speedy delivery

Well organised website, great selection, easy process and quick delivery!

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

Fantastic service and beautiful lampshades.

Great service. We saw your special this morning at 06:00 and immediately placed the order. We expected delivery 2 to 5 days later but at 10:00 the items was delivered. Thank you very much and well done

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

Awesome service with even better delivery experience . Thanks guys great service and product

Seamless experience, next-day delivery. Also shopped at the store in Germiston – very helpful staff. I’d definitely recommend shopping with The Lighting Warehouse.

Next morning delivery. Very impressive, thank you.

The best so far

Awesome experience & fast delivery, Tnx

It was only a pleasure doing business with you. Fast, prompt service! Thank you..

I was not happy with the lamps I ordered; nowhere on the website did it say I had to assemble them myself so it was a mission as the decorative beads were falling off from the string. The white lamp shades I bought were also very dirty so I was not impressed with my purchase. Only 1 lamp met my expectations, it was bigger than I thought so it added that extra touch to my lounge.

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

The light shades I ordered arrived and the delivery went well. I did however also order two large globes, which weren’t delivered.

Awesome service.. Loved the lights!!!

I am checking in to acknowledge successful receipt of my beautiful floor lamp.
Thank you for such efficiency with your turnaround times wow guys! And most brilliant was Lennox – I found his mannerisms SO refreshing and professional. I gladly look forward to my next order with you without a doubt!!!

All-round great experience! Thank you

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Best service ever and quick delivery. Keep it up

Thank you for prompt and efficient service. Will definitely support you again.

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

easy to browse on web page with great prices.. thank you

Excellent service and products – will definitely recommend to anyone and everyone

I received a reply to my question within minutes

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Excellent service, received my order same day

I ordered 2 standing lamps in a sale and are delighted with the quality and style of the product. Azzaro lamps. First time I have ordered from Lighting Warehouse via Internet with excellent service and delivery.

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Excellent turnaround time on the order

“What a pleasant experience! Order was conveniently placed online and about 14 hours later, the fittings were delivered! WITH a smile! Will order from you again!”

Processed my order very quickly and the delivery man named Lennox was very friendly. Pleasure dealing with services like these.

You are one of my favourite online businesses. Always a great experience. Thank you.

Awesome Experience. Found exactly what I was looking for online, great price and quick checkout process. My light and globe were efficiently delivered by a friendly staff member and it was exactly as portrayed on the website. Thanks LightingWarehouse on a great job.

Fantastic service. Order was delivered within 24 hours. Really impressed.

Great fast service, nice looking product but unfortunately small defects on one lamp

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Great service, received products as advertised. Thank you!!

Truly efficient service and delivery, taken by surprise and delighted with the experience

Ordered online on Sunday received Monday, wow!

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Amazing service. Ordered online and literally received it the next day. What a great experience.

Everything was resolved smoothly

Awesome service. Great lights. No faults. Delivery from Johannesburg to Cape Town was super quick! I ordered on the Thursday and received the order on the Tuesday at my doorstep. Very happy!

good and the online help was immediate response which assisted me in purchasing my products

Fast, free delivery! Thank you!

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

Effortless shopping, registration & checkout

I was pleasantly surprise by how quickly everything happened. I am very impressed with your service from the first email to the delivery. Keep up the good work.

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

Quick and efficient service – thank you so much!

The most efficient quick and easy online shopping I’ve ever done! Thank you.

Excellent service!!

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Love the fast service! Thank you!!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Super fast delivery. Very impressed

Very good experience. Order was delivered timeously.

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

your service was amazing , I was shocked when i received my order so quickly

I am very impressed with the pricing and delivery-to-my-door service. I live outside of town yet The Lighting Warehouse delivery to my property – free of charge. The items I purchase work well and I intend buying many more items from The Lighting Warehouse. Thank you.

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Excellent service and quality.

Good service and timely delivery! Really impressed with my ceiling fan received!

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

So easy, fast and professional. Definitely recommend lighting warehouse

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

Very impressed by Zanele’s response time and helpfulness. Thank you!

Great service – thank you.

prompt and efficient delivery, product delivered in perfect condition and as described online. 100 % satisfied

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Quick and efficient.

Faultless service time and time again, super fast delivery and beautiful products. So many SA suppliers need to take a leaf out of LW’s book!

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Absolutely fantastic service – very happy ?

Excellent service. Quick delivery of exactly what I ordered and they even contacted me the day before to ask whether I would be home the next day to receive the order. Thank you!

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

What a wonderful experience I had!

During the lockdown, our water pipes within our walls, burst. We were stuck with no hot water in the bathrooms of our house for 5 weeks. After the plumbers opened up all our walls to fix the pipes, we had to ‘redo’ the bathroom totally… not by choice!
Still under lockdown, I started searching on-line and found exactly what I needed (and loved) as lighting for my bathrooms.
I ordered online with Lighting Warehouse. Their prices were the best! And they promised the world!

They delivered the universe! Such an easy to follow forms, to place the order. Easy options to pay (of which I love paying eft and not with a credit card). Their claim on delivery safety rules for COVID, was exactly what they promised. The delivery guy was so friendly and helpful.

Overall I would order from you anytime and every time! Great experience! Thank you!

Excellent experience! Wide range of products to choose from…Smooth process and fast delivery! Highly recommended!

Excellent and professional service!

Fantastic service and products.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Product 10/10 for quality and price. Delivery service also good

I was so impressed with the service I received! I ordered the incorrect size lampshade online and Naas and Natalie were so helpful in replacing the product which was delivered the very next day! You don’t often receive service like that so I would like to say a big Thank you to you both.

Fantastic

I had an excellent shopping experiance

This was the 1st time I have bought from The Lighting Warehouse & my experience was very pleasant. I opted to do an eft payment & email the remit. I assumed it would take a few days & was very pleased when I got a response withing 24 hours. From ordering, payment through to delivery it took about 3 days. I am very impressed with your service & will be recommending you to friends!

Excellent service and quick delivery. thank you

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

Great service! Lamp works really well!

Very quick delivery. Great product!

Thank you for the prompt and professional service.

Seamless – thank you

“As we are in the final stages of building our new house I had 3 separate online orders from you in the last one and a half months, two of which were urgent. I am amazed! Your products are affordable and beautiful, the online shopping experience is great, service absolutely excellent and delivery super fast. I will never shop anywhere else for a light. Thanks guys, and a special thanks to Zanele!”

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

Very fast delivery, good quality!

Online purchasing very easy and convenient and I am very happy with my pendant light fitting.

Order arrived quickly and very happy with the quality of the fitting I purchased

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

very easy to order and system professional

You guys exceeded my expectations, it was fast. Well done

One of my favourite shops in ZA and always my go-to for something that little bit different.

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

I absolutely love my lights. They are exactly what I ordered. Just a small suggestion… As an added value service what about offering clients the choice to have one of your electrical suppliers install them?

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

Great website and good service.

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Great online shop, had exactly what I wanted

Always effortless and efficient!
Great quality products!!

Great service. Quick, efficient, hassle-free

Professional service. Fast and efficient.
Will definitely recommend them.

Great website and stylish, reasonably priced items

Amazingly quick delivery. Thank you

Excellent service. Super impressed.

So user friendly and beautiful products. So very convenient.

Wide variety to choose from. Easy to order. Very positive experience

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

I was totally satisfied with the service offered by The Lighting Warehouse

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

I am really happy with my purchase, the items look exactly like they do on the website. The only complaint is they did not deliver as specified, but I can understand this as the courier guys must be overwhelmed during this lockdown period.

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

As always, service was excellent and deliver time good

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

Fantastic service: fast, friendly and efficient! Thanks!

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

Awesome and quick. Great products

Most pleasant experience using the website. Places items in trolley. Paid for it and within a few days I received goods exactly as I ordered. Hassle free. Keep up the good work. I recommend using lighting warehouse. Very responsive to questions 1 may have.

Great service, very quick response from Naas Oosthuizen as well. Delivery person friendly and helpful, great experience, thanks!!

Excellent service all round from both sales and delivery team, Thank you

Awesome Service, very happy with the products received! Would recommend. Thank you

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

From start to finish, outstanding, courteous and prompt service. I was amazed at how quickly the delivery arrived.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Shocking!shocking!shocking!
Such a bad experience – never again ! Ordered on Sunday .
Tracking and customer service said goods would be delivered to Wednesday . Electrician arranged late afternoon – no delivery …… excuse couldn’t find address?? Thursday delivery before 11:00?? pm delivery and only 1 of the lights instead of 3 shipped ! Idiots !!!!!!!!!!!!!!!!!

Searching for product, ordering and paying all very user friendly, and quick delivery even though do not live in main city.

Excellent and speedy service. Delivery within 24 hours of placing the order.

Excellent service from order to shipping thank you

Excellent service and speedy delivery

Excellent service, user friendly website, quick delivery! Will def recommend!

Delivery was timeous and the product was received in good order and is of good quality

Absolutely wonderful amazing service
Next day delivery
Thanks Naas

Top drawer service. Thanks Natalie

Your website is easy to navigate. I also like the option to do direct eft payment rather than putting my card details on-line. Still waiting for my items to arrive, so hoping the items look good and arrive without damages

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Best service I have ever had

Great selection and super-fast delivery – despite being in an outlying area. You guys rock!

Great and easy experience.

Excellent service. Thank you

Lots of choice and easy to order. Hoping the delivery does not take too long

Brilliant service! I ordered at 8am and it was delivered by 11am

Great product. Great service online and prompt delivery. Best professional overall experience as compared to other online platforms for light fittings so far

Really great! Fast delivery

Good prices and quick service online and telephonically. Thank you.

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Very impressed with the speedy delivery, however my light was delivered broken and now I have to find the time to return it.

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Great service, order arrived the next day

Great service and site. I bought a great light fitting and have bought the bulbs online today

Delivery was prompt and goods were received in excellent quality, but my address was incomplete which caused inconvenience for the couriers

Great experience. Ordered and my lights arrived 2 days later. Keep up the good work.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Great website and a lovely variety to choose from

Really great buying experience, I emailed a query for a product that was on special on Black Friday and had a response within 30 minutes. My purchase was shipped very quickly and securely packaged. Very impressed with the service and will definitely buy from again.

Such quick delivery! Driver was so friendly and helpful. Thank you!

Quick and efficient service

I am more than happy with the service delivery and product. Product was delivered in less than 24 hours. Thank you!

Outstanding service!!! From placing the order online to delivery in less than 24 hours.

What a terrific online shopping experience! Thank you! Placed the order on Saturday and took receipt of products on Monday morning. Lennox, the delivery driver, is a great ambassador for your brand – What great, friendly service! Thank you

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

Thanks for a prompt response and efficient delivery ahead of schecule

Perfect and fast – Thanks

What a great experience. I order the Monday night and Tuesday it was delivered

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

Excellent service and very quick delivery.

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Disappointed at the length of time to get a simple order to me.
I’d rather pay more and get a reliable online service provider with a 24-48 delivery, not 5 days !!!
Never again…..I’ve had to delay the installation to this Saturday 25 July and probably It’ll have to delay it again for next week..

Very efficient and professional service

Exceptional service.

Excellent, fast service-was delivered day after ordered.

What a pleasure to do on-line shopping with you. Much nicer and more efficient experience than visiting one of your stores.

Excellent service, fast delivery! I’m very happy with the product

Excellent service, online and in the store self!!

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Shopping on your site was truly awesome, goods arrived in good time and was properly packaged. Quality of the lamp and bulb I bought was also very good, pleasant experience overall.

Great everything. Product to delivery.

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

I ordered one of your Bertie Lamps which was on a Black Friday special. It arrived damaged. The box was damaged and when I opened up the lamp to check, I found it was damaged to. The base of the lamp has three large dents in it. That means it was bashed or dropped badly at least three times. I need to return this lamp. I purchased the same Bertie desk lamp a few months ago, in a different colour and it also arrived damaged and not in an acceptable state. I had to return it as well. Your delivery service needs be to able to deliver products without damaging them. I have stopped using other services like Takealot for the same reasons. You have a good selection of lights and some friendly staff but you need better policies and checks in place to deliver safely.

I was extremely happy with my experience shopping online at The Lighting Warehouse. The website is user-friendly (also cellphone compatible which is rare).
My order was delivered ahead of the scheduled delivery date and the product is amazing.

I will highly recommend The Lighting Warehouse to anyone! Great job!!

Thanks a mil!

Website easy to navigate and excellent delivery service

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

excellent service, and goods packed well

Thanks for your prompt response. Awesome

Great and very efficient service. Thank you!!

Great online ordering experience, fast delivery.
I just want to be able to also download my invoice from the online platform.

Excellent service, super fast! Thanks Lennox!

I was given excellent speedy answers to my questions. Once I placed the order my item was delivered two days later. Excellent in every way!

Very prompt and efficient service and love my new product. Thanks very much.

The service was 5 star.

Ordered Friday,
Delivered Monday!

Very good service. Lamps were delivered promptly. One had the incorrect globes. The error was acknowledged and new globes dispatched. Would definitely buy from Lightning Warehouse again.

Excellent internet order process and efficient delivery.

Excellent service.
MANY THANKS to Naas.

Great service.
Good quality products.
Can’t wait for my next purchase.

Easy, seemless online order process, items delivered in good time, very happy.

Had a great experience,I ordered a wrong light the service op sending the correct one was extremely fast !

Outstanding service

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Fast and efficient service. Good quality products.

Excellent efficient online service and delivery. Impressed.

Great service and delivery turnaround!

Some of the best service and online experiences ever!!
Thank you!

Excellent service!

Smooth transaction and express shipping.
High five to the delivery guy.

fast and efficient!

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

WOW WOW WOW – now this is what I call excellent service!!!!
Placed an order today, received a phone call 10 minutes later to say my order will be delivered the same day.
I thought okay let’s see, because this doesn’t usually happen and it seems too good to be true.
But true to their word, Lennox delivered my order a few hours later!
Lennox, thank you to you and your team for the best service ever! Keep up the great work!
You’ve made a customer for life 🙂

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

Fast service, good product quality, Exactly as advertised, the best price.

Wonderful service Quicker than expected Thank you

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

Thank you for excellent service. Placed my order and received my package 2 days later.
What a pleasure.

Processing of order was quick but it took ages for the order to be delivered. Service over festive holiday added to the frustration but an estimated delivery date would have done wonders or a caution that there might be a delay.

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

The service was great. Jacob assisted me with my purchase and my goods were delivered on time. I was very pleased with the service

Great online shopping experience and very happy with the light fittings I ordered and received – thank you

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Excellent service. Happy customer

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Website easy to navigate. Good selection of lights to choose from

My experience in ordering and delivery was absolutely stress -less! Thank you

Website is very user friendly. Thanks for a great online experience!

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

A+ on service, price and delivery

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Purchase was easy and simple. Delivery was quick and efficient

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Quick and Easy delivery. Very proud of my products that I received. Looks very good in my new room. Thank you Lighting Warehouse.

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Fantastic experience. Fast and efficient. And I love the lamp.

But way too much packaging. My house was filled with polystyrene and plastic after unpacking the lamp. The environmental impact from the packaging of the lamp is too high. I was actually embarrassed about it.

Perhaps see if your factory can replace polystyrene with either shredded paper, or popcorn, or mushroom packaging etc.

Cheers

Super fast delivery. Thank you very much!

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Was a great service experience, well done!

Third party courier company is very unorganised and has poor service delivery. According to the tracking page the package was out for delivery on 28/11/2022, and I had to phone the Lighting Warehouse to track the parcel.
The company then let me know that it is out for delivery on 01/12/2022 – but it was never delivered.
I followed-up the next day, and the same lady told me that the parcel only arrived at the depot the previous evening and it will be delivered on the 02/12/2022. Needless to say – I ended up driving all the way to a Makro where the driver had been to physically pick up the parcel from him. Their online tracking system is useless – stating a package is out for delivery on the 28th already. Really pathetic delivery service.

Thank you for good service!

Great service. Good products

Good service with excellent delivery, well before expectations.
Product as described and arrived in good condition.
Would recommend Lighting Warehouse

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

Excellent

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Thank you I received my order and extremely happy

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Excellent service. Good pricing and fast delivery. Very happy customer. Would recommend The Lighting Warehouse to any person in need of lights . Thank you.

Very happy with the light I purchased and super quick delivery!!

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Speedy delivery! I am yet to install the light but the turn around time was impressive

All I can say is wow! I placed this order a few hours ago and have already received it.
Your service is 10/10.
Thank you so much.

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

Fantastic service!!

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

What a fantastic experience! Goods ordered online and delivered within promised time. A pleasure shopping online!

Very fast turn around time, i order the previous night and by next day the order was ready for collection

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

It was my second purchase from Lightning Warehouse and the way the first purchase went convinced me to use them again. No disappointment there. The parcel arrived before I expected it to. Within 2 days! Great work everyone! Highly recommended!

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

Super Service!

Great service
Thank u

Prompt, efficient service!

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Five star service. Order was handled promptly and goods delivered within four days. Well done team.

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

Super Service every time. Thank you so much

Great, fast service. Emails answered quickly and very helpful. Great products and great service.

Hassle free, quick and easy

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

Excellent experience and products. Keep up the outstanding work.

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

As always, fantastic customer service, order delivered in Cape Town within a few days. I am very happy with my lights!

excellent service for a very small purchase , thank you

Excellent and efficient service!

Dankie ? exactly what I’ve ordered and just in time

Great and efficient. Like your product range. The third time we have placed an order with your company.

Thanks…..Ordering was painless and your Courier Delivery Service is fantastic. Order on a Monday……arrived on a Tuesday Morning. Other Online retailers can’t do that……. 

A great shopping feeling.

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Quick, efficient and accurate service! Great products, as always!

Excellent quality and service – best value for money I have come across.

Shopping experience was easy. Delivery was timely and items as ordered and packaged properly. I had one LED downlight fail within a day, which was unfortunate, but such is the nature with lightbulbs. All the others are still working 100%. I will order again in future.

Fast delivery, competent advise via email.

Smooth service all the way, from the website which was user friendly, making payments was easy and i received my order quicker then i had expected. To top it all of all my items where there nothing was missing and very friendly delivery Guy! 5 stars from me.

Very quick and well packed delivery, pleased with the lamp shades

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Thank you. Helpful person on the phone and easy and efficient ordering system online

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Fantasic service. Wonderful range of products at great prices. Super fast and always willing to assist

Website is user friendly, items are easy to find and registration is simple

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Great service received thank you

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

Very good.

Super fast delivery and I absolutely love the light!

Great service – first time I’ve used them and won’t be the last!

Your website is easy to use and very informative on products etc.

Thanks

Quick response and good service!

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Excellent service!

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

Very good service. A suggestion that you maybe allow clients to change the payment method.

Service was good, product delivered 380 km’s away the next day.

Well done Naas

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Excellent service – could not believe how quickly you delivered! Very impressive!

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Excellent products with excellent service.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

5 star treatment,quick and very professional

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

This is the second time that I order a lamp from The Lighting Warehouse, and once again I am surprised by the good quality of the product received. All items were also carefully packaged and well protected along their journey. Thank you.

I was very happy with the whole process. The website and ordering process is user friendly. The product arrived 2 days after I ordered and was well packaged and presented. More importantly – the lights were exactly as described on the website so there were no unwanted surprises!

World class service coupled to an unbelievable delivery time! Well done!!

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Great and easy service. Lights arrived a few days later. Perfectly packed.

The process of ordering online was painless, hassle free, and quick

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Service was excellent. I needed to cancel my order. It was processed immediately. Very impressed. Will definitely be shopping again.

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

Products arrived much earlier than expected. Well done!

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

I’m new to online shopping and have always been a bit apprehensive to do this. After moving to the little town of Greyton, I no longer had access to shops and malls. I am building a house and decided to order some lights online, using the Lighting Warehouse. The range of lights offered is amazing and the online shopping experience was user-friendly and quick.
The biggest surprise was the excellent delivery time… even out in the country! What an amazing service!

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

Such an easy process to buy, and pleasantly surprised by no delivery fee!

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

Great product, great service!!!

What fantastic service and amazingly quick delivery. Kumaran was friendly and efficient and I’m super chuffed with my ceiling fan.

Excellent service:) ordered one day – delivered the next

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

Excellent service, received on time and as expected

Exceptional customer service….

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Great service thank you!!

Very happy with the product as well as the excellent service and speedy delivery.

I give 10 out of 10
Delivered my order within 24 hours. That is the best service

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Great service, received delivery within 24 hours, well done Lighting Warehouse!

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

I’m sooooooo impressed, I made an order at night and the next morning it was delivered

Efficiant website and service

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

Great experience ordered my goods and 2 days later arrived. Thank you!

Your website and service has been of a very high standard. thank you so much

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Very happy with my purchase and delivery was super quick….thank you

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

Superb service! Very quick delivery (within 24hours) which is fantastic as we are in a rural area!
Easy to order online and I love the look and quality of your lights.
I am an Interior Designer and will for sure recommend you to my clients!

Several wrong items delivered, not a great first experience.
When we called to advise this, we were told this due to a backlog. The internal reason does not matter to us, important is how you sort it out.

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

Excellent and efficient service

Wow, fast delivery, great product!! Thanks!!

Great range of products and prompt delivery. An excellent experience.

Awesome service. I ordered my lights and they were delivered the very next day!

Thank-you for the exceptional client service. It was wonderful to experience such as it is rare to get good client service in stores these days. We called to say we would be coming to the store to make payment of a quotation we had made, only arrived at the store after 5pm. The staff in the store were very willing to show us around, and to even make suggestions on other items we wanted to add. Thank-you

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Excellent service, delivery faster than expected, exceeded my expectations. Well done

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

What fantastic service! My beautiful bedside lights arrived on my doorstep within 2 days of ordering them.

I shopped around and the lighting warehouse has the best variety and prices by far!

Highly recommended.

Wonderful fast and effective delivery and service
Love my lights

Thank you for your quick service. Online shopping should be like this

Great, quick service and delivery.

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Your service delivery was excellent. Product price worthy and good value for money. Delivery time beyond expectations. Will definitely order from you again. Well done!

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

Thank you!! Great service!! Received the day after ordered!!

Excellent service, i had a question and within 10 minutes they came back to me

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Excellent Customer Service!!!

I was very pleased with the service. The chat service reacted very quickly. We ordered our lights and got them delivered within 2 days. The product is absolutely beautiful. Will recommend 🙂

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

Fast and efficient service with quick delivery! Very happy and will definitely do business again. Thank you….

Thank you for the excellent service as always.

Thanks for the fast and excellent service. Will place my next order shortly.

Excellent service received. I placed my order on Friday afternoon and received it the Monday. All products were neatly and securely packaged and exactly like the description.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Four items were returned due to damage.

I’m extremely impressed with the level of service I received from Lighting Warehouse – there was a small hitch in the delivery to Cape Town, and it was sorted out within 24 hours, with no hassle for me whatsoever. I’m also very pleased with the quality of the products I ordered and have already recommended the site to friends.

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

the service is excellent, keep up the good work team

Great range
Easy to purchase
Delivery fast

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

Great range of products, excellent prices, user-friendly website

Die diens wat ek van Lighting Warehouse gekry het, was fantasties. Ek het die ligte die Sondag bestel en was baie verbaas toe dit reeds die Dinsdag afgelewer is. Dit is nou goeie diens. Van die glasies was stukkend en ek het die aangemeld. Twee dae later ontvang ek die HEEL glasies. Baie dankie vir uitstekende diens gelewer. Well done!

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Easy online purchase, next day delivery!

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

So far so good. Waiting for delivery after lockdown

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

A brilliant range, well priced.
I received my order in a few days. Stunning chandelier! I had to do a swop and staff at the online returns was awesome, a swop done and delivered.
I am very happy and will buy again from you as soon.
Your service, product, delivery and returns have been exemplary.
Thank you

My beautiful lamps were delivered today (ealier than expected) by a very friendly staff member Lennox. I am super impressed

Fantastic service, delivery within a few days from ordering online. Thank you.

absolutely love your range. Only thing is when shopping on my phone if I select a light to see more I get bumped back to the beginning again each time I leave that light.
Also, I was very disappointed as placed my last order, then only afterwards saw the ads re birthday sale, and now that light is less R250 a week later.
The wrong box was delivered but that was soon dealt with, so not really a problem.

Easy payment process though the payment (think through upay) took some time(around 4-5 minutes). Looking forward to delivery of our pendants!

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

Great service and great products. The shipping was quick and very happy with our purchase.

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Awesome service. Prompt delivery. Will definitely do business with you again.

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Hi, your service was fantastic and quick! Thank you. 

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

Great prices and a really good range of options available. I am very happy with my purchase and delivery was easy and smooth…I would have liked to have known in advance when to expect delivery since delivery was 4 days after I expected it (I do live very remotely so this is not surprising)…I did request a phone call before delivery to ensure that I was here and I did not get that, fortunately I was at home when they arrived.

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

Great product, great (and fast) service.

Good job on the website. Hoping the delivery goes well too.

Thank you , delivery was prompt, products excellent, will for sure be using this service again. Thank you.

PS website is excellent!

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Great service and fast delivery. Thanks for the pleasant shopping experience.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Purchased 2 lights at different times & it was delivered within 2 days. Exceptional online service. Will definitely recommend The Lighting Warehouse to friends & family

It was a pleasure doing business with you

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

I am extremely happy with the service and assistance I received this morning

I have ordered numerous items off the website recently and have been impressed by the speedy delivery from Lighting Warehouse. I’m very happy with my purchases – thank you!

Great service and quick delivery. Really have no complaints. Will be purchasing again soon!

I just want to thank Gerrit at the Menlyn branch. He really goes beyond what is expected of him. Excellent service Gerrit. I really appreciate it and it is always super dealing with you.  Awesome Electrical Services

Excellent service

I certainly won’t order from The Lighting Warehouse again, this is my second online order and just as disappointing as the first. My first order comprised of two chandeliers which were ordered for the same room, when they arrived the end piece (ceiling cap) differed and now I have two identical chandeliers in the same room with a different ceiling caps. Not the end of the world but every time I am in the room it annoys me. Just shoddy quality control!! My second order was placed on the 15 October and it still hasn’t arrived. The courier apparently only delivers to Hopetown once a week! Good heavens, we have The Courier Guy, Pargo, Paxi and Takealot who deliver here daily. This isn’t the dark ages, online shopping is the norm. I will never order from The lighting Warehouse again, it’s been awful.

Fantastic service. Well done!!

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

Excellent service, fast delivery and good quality products.

Great service, thank you! Very happy with my new floor lamp!

Excellent service. Quick and professional

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Website was easy to navigate and I was able to checkout safely and quickly

I placed an order on Monday 3 May for light bulbs & one standing lamp. I checked the tracking number provided but after the 4th of May, there we no new updates. I made contact on Monday 9 May in the morning, via the online chat, and was asked to send my email address and that there would be follow-up made.

End of day on Monday, I had still not received feedback so again I contacted you via the online chat. I was then given confirmation that the order would arrive on Tuesday 10 May.

It arrived on Tuesday 10 May, but once we opened the box, saw that our light bulbs were enclosed, but that a wrong light fitting was dispatched. Again I followed up and your online agent swiftly replied and assured me that he would remedy the situation. The wrong light would be collected and the correct one delivered, hopefully today.

The agent did indeed dispatch our lamp on 10 May, so we are awaiting confirmation from the courier as there has been no further updates on the tracking site. We completely understand a mistake creeping in, I am just frustrated by the lack of communication & the tracking site that does not seem to provide regular updates. Last update was on the 10th, so not sure if it is indeed out for delivery today.

Your staff were friendly, fast & helpful.

quickest delivery time I have ever experienced. Well done

Great service, will definitely do business again.

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

The Best service I received in a long time

I found the experience of purchasing light fittings online from the Lighting Warehouse to be remarkably efficient and easy. The experience for retail customers in this industry is usually terrible, so I must commend you for your world-class service and user experience. Also, I was pleasantly stunned when the courier phoned ahead to let me know he would be delivering my order soon! An all round very positive interaction.

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

Shopping online was good.
Just did not follow request with delivery and delivered to someone else…? A bit worrying.

Good service

Quick on delivery. Products as expected.

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

Excellent service. Will use you again. Thank you!

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

Brilliant and efficient service. Thank you.

Easy access, with good variety of products available

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

THE best service I have ever received from online shopping!!

Thank you for your excellent service. I have recommended you to my friends.

Good Morning
My experience was great! Refund on the wrong LED’s was prompt and appreciated.
I still await the gentleman to call me to advise on an alternative LED to be used that we can try instead of what we purchased to ensure warm white without flickering MR16 type.
Overall great service and prompt feedback

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Excellent all round service. Fast delivery and a good quality product.

Very good thanks

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Your service is excellent! Thank you.

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

absolutely wonderful experience from exchanging and returning, and then ordering more – everything was completely seamless

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

Excellent service and I love the lamp stands – I am considering ordering two more!

Very prompt response. Thank you very much

Super quick and friendly service! Will definitely use Lighting Warehouse again!

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Love my light, delivery was so fast! I loved that… very efficient

I love online shopping for the convenience it affords me but the experience I had on your website when placing my order is above satisfaction. I even found stuff that I have been looking for, for a long time…. Now it’s a matter of budgeting and then I am back for more.
Thanks for the platform to enable us to place orders online.

I have been buying your products for more than 5 years. Highest quality and service. Thank you!

Great quality products at good prices! Fast delivery!

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

I haven’t received my current parcel yet (But I think it’s because of Covid 19),

But my previous parcel was perfect, and extremely quick and great service! Thank you!

Excellent and Speedy Delivery

Very good and speedy service. Goods were delivered within 2 days.

Website was easy to navigate, pricing and descriptions were clear and the pricing was very competitive

Wow, wow, wow! Same day delivery? You are setting the new standards Lighting Warehouse! I ordered late morning and had it by the afternoon (a chandelier). I am utterly impressed. Thank you!

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Good service

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

All was great!

I bought the same light a few months. The service was good, but I paid R500 more, I don’t understand why.

Very efficient website and delivery

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Very efficient, professional service with a speedy delivery

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Wonderful service

Great website to work off
Good communication after order

Very happy with product and service. Exactly what I expected from the product. Thank you so much

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

Quick and efficient service!

Excellence personified!!

So happy to find exactly what I was looking for here in ZA – really great range of products. Excellent customer service also with very reliable and honest staff. Thank you!

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

Received wrong products
I called today 21 may 2020 and reported it.
I was hoping someone would call me back to confirm that the correct product was dispatched
I had to call again at 15:45 21 May to confirm it was dispatched. Not good service

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

Very efficient service. Chandeliers arrived very quickly and well packed. Thank you for your good service

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

The service was good and perfect,delivery was so quick within 3 days

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Great to do business with you. delivery was fast and all items delivered as per order.

Great all round experience- quick delivery

Hi
I had no problem with ordering and receiving my lampshade, all went smooth and I am very happy with my shade, the only thing is that the one side of the shade is dented maybe it has to be protected better in transport? Not sure if it was the transport to me or to the warehouse from your supplier.

Really fast and friendly service!! Products are of great value and definitely worth the money. Would definitely recommend.

Fast and efficient delivery

Excellent service from the beginning to the end. Product quality is excellent.

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

The selection was great and the delivery was very prompt. Much appreciated. Will use you again happily.

VERY MUCH POSITIVE – THANK YOU FOR YOUR FRIENDLY ASSISTANTS, AND HELP. SUPER IMPRESSED :)”

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

Very pleased with both the service and the product

Great service, just we could not find the original lights we had seen, so had to go with another alternative

The general service was great, the only challenge is when buying online. I received the wrong items and later when I get the right things the color wasn’t right. But the service was well even when working to correct the mistakes experienced. The service made me forgive them and appreciate them

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Ordered pendant lights quick and excellent service delivered in two days thank you!

Excellent and Reliable service. Thanks

I recently enquired with a number of suppliers regarding a ceiling fan. I received the response, quote, as well as delivery, a full day before the other suppliers even responded. Excellent Service Zanele.

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Fantastic online shopping experience. The product looks even better than the picture presented. I am thoroughly pleased with the quality of the light and would recommend anyone to shop from The Lighting Warehouse.

Thank you 🙂

Excellent service

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Great and fast

Very quick delivery and we live 2 1/2 hours from Pretoria….

Excellent service

Dealt with Lucky at Fourways Branch..him and his team were absolutely brilliant, really was impressed by service level. Well done!

Great online help! I can shop quickly and effectively from my laptop

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Brilliant service…. So quick with delivery. Thank you very much!

Placed my order online and received my fans 4 days later.

Fans are not yet installed but the product quality looks great

Thank you for the great service

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Naas was extremely helpful to me and that is why I made my purchase today !
Well done Naas and keep up the good work !!

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

I am very happy with the lights and their quality.
I will definitely buy again soon.

Awesome.

Fast and efficient service. Great products at reasonable prices?

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Great service!

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Service was so quick, and delivery man was friendly!

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Everything was received well. Thank you.

Process and delivery was good. One bulb did not work which was not good.

Delivery did not take long and social distancing was maintained during the delivery

Great service, good prices fast delivery.

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

i have to say that i have been completely blown away by the service and very fast delivery. way beyond expectations. thank you

Fantastic service and amazing delivery times

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Fantastic Service. Purchased my lights on the Black Friday Special and prices that meant they were almost free. Shopped at 50-75% discount. Goods arrived within 3 days, being a rural delivery area this was more than adequate considering the order was made on a weekend. Lights are amazing, and exactly what I wanted. Simple to install and couldn’t be happier with the transformation in the rooms they were bought for, exactly as the website. Thanks again and no doubt that I will definitely use your company for any lighting needs in future.

Fastest delivery ever! Ordered at night and arrived first thing in the morning.

Website is well laid out & easy to select the light fitting I required.
A bit more info regarding the size of the light fitting would be of benefit

Absolute Pleasure. Products great and speedy delivery.

Excellent – Fast and Efficient…

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

Fantastic service. Thank you

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Easy to use website, great product description and quick confirmation and delivery of orders placed

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

very impressed with the online and instore (centurion ) support and help

Absolutely more than satisfied! Best service and will recommend it anytime!

Thank you very, very much.

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

The product was promptly dispatched and arrived within the week. Would recommend.

Wonderful service.
Lennox was so helpful and would order from you guys again!

Great service!
website so user friendly.
Next day delivery was fantastic!

Ordered at 10pm and delivery was just after 11am the following day. If that is not stunning service, I don’t know what it is. You are the quickest, most efficient and the BEST online store out there.

Your delivery guy was so friendly yet professional.

Thanks for the stunning service Lighting warehouse.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Great, fast service!

Excellent service

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

Speedy, efficient and quality items. Well done!!

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

What a pleasant experience! Initially I was disappointed that my original choice of fitting was out of stock even though it showed availability on the website, I received a mail explaining the situation and offering alternatives and compensation. The order was delivered early the next morning and I am so thrilled with the product that I wish I had ordered more! Thank you for AMAZING customer service.

Very happy with our light and the good service we received.

Keep up the good work. Your service is excellent.

Excellent service and delivery time.
Thank you

Answered my question in record time so that I could make a purchase. Excellent speedy delivery. Thank you

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Arrived within 24 hrs of ordering. Quick and efficient

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

Sorry to say that the colour of the pendants that I ordered does not match with the colour on your display.
Still waiting for report from your company to sent them back.

I ordered lights on Sunday and received them on Monday afternoon.
The driver was exceptional!!! What an employee. I love my lights and just want to say thank you for unbelievable service. I have ordered again, i am so happy and excited

Thank you for the excellent service. I ordered 14 lights on Sunday and they arrived today..even though I am in another province

Thanks, the service was excellant