Delivery was on time. Goods was what I expected. Thank you. I will use your services again.

Really fast shipping. Happy with product.

I was happy with the lights I bought, and delivery was very prompt. Just one problem.

The bolts supplied for the pillar top lights are totally inadequate. They are far too short and can’t actually be used.

With regards,
Sue Geddie

Great service and site. I bought a great light fitting and have bought the bulbs online today

Service was excellent. Order was easy to place on line. The payment channel was secured properly. Delivery was made within a day. Product is of high quality and affordable compared to other suppliers.

Ordered from Lighting warehouse in numerous occasions and can truly say I have never had to wait long for my lights – I’m in Kimberley and receive my goods within max of 4 days…products never disappoint, service never disappoints, so I’m always a very very happy client

Delivery on time and well packaged.
Product is good.

I recently had the pleasure of being helped by Nico at your Sandton branch when purchasing some lights. He was so helpful and I couldn’t recommend his service highly enough.

Fast processing and offered delivery within a day of ordering.
Issue though:
Online website shopping. The search function is useless.
Took me quite a maze to get to led globes.
1. Search Globes and you find yourself looking at pendant lights for the bedroom.
2. Search Led globes and you get shown complete light units that’s got nothing to do with the actual globes.
3. Search downlighters and the same happens.
No reference to the downlighter globes or fittings.
Very frustrating.
Had the same experience each time I made use of the search function in the past as well.
Reference words programmed on the website should be broadened to include words we as the public actually use describing the type of things related to lighting.
If you don’t use the exact wording “globe packs” it’s a wild goose chase finding them using “globes” or “Led downlighters”.
Luckily I found reference to globe packs and it jogged my memory and that is where I found my globes/lights.

Super fast delivery. Thank you very much!

Excellent prompt service. Delivery within 24 hours. and NO hassles. If I need anything again, I shall shop at The Lightening Warehouse. I strongly recommend The Lighting Warehouse to all my friends

Exceptional service, same day delivery. Really impressed with the lighting warehouse, most of all my pendant is hanging in my living room and I’m loving it.

You are prophets performing MIRACLES ( Just a joke !). Ordered lights on a Sunday around 10.30pm, received them on a Monday around 11am. This is what is called EXCELLENT SERVICE. I’m more than impressed. Thank you. All the best for your business.

Fabulous service and prompt delivery. Would definitely recommend. The site was also easy to manage.
Thanks 🙂

It would be helpful to be able to track your shipment – i.e. I had no idea when my items were shipped nor when I could expect delivery.

Other than that it was a smooth and easy service to use.

Service & delivery was Top Class!

You just take online shopping to another level! Ordered ceiling fans on Sunday afternoon and it got delivered on Monday afternoon – EXCELLENT service, thanks Lennox!!!!

perfect service, nothing else to say

I ordered a bathroom light/heater last night at 22:00. Imagine my surprise when the Lighting Warehouse van stopped at my gate at 11:25 this morning!
Desmond, the driver, has the friendliest smile ever.
Well done, this is very impressive. Keep up the good work.

Excellent service!! Even before The Lighting Warehouse became an online store, we have only received good service. Well done!!

Overall a good online purchase experience.

Greater transparency in terms of delivery date would’ve been great.

Good service, fast response maybe just send an sms about delivery date, I tried to go into your tracking but couldn’t find a delivery date.

Otherwise good service.

Very happy with the products I ordered. Delivery was faster than I expected. Will definitely order again.

Website easy to navigate, used your chat function to find an alternative for a globe I needed, checkout was easy – overall great online shopping experience

Great online help! I can shop quickly and effectively from my laptop

Excellent products with excellent service.

Great service – first time I’ve used them and won’t be the last!

Quick response and good service!

Completely painless and pleasant experience

Great product and price and arrived in good time within shipping commitment and products are in 100% condition.

Excellent service, quick delivery, beautiful product!!! Thank you

I found the detail on the website useful and complete. The ordering was reasonably simple and the delivery was faster than I expected. Thank you for your fine service

Excellent service- very efficient and great products & website!!

The experience was quick, efficient and superb. Well done!!!

What a brilliant experience to shop with you.

There were some issues though.

1. 2x of the LED Tubes were shattered when they arrived at my house (probably happened in delivering it to me.
2. All the Tubes are warm white and not “COOL WHITE” as I ordered them.

Other than that, I’m a happy customer.

Love the products , good prices, fast delivery!!!!!!!!

Great service so far. My order was delivered in 24 hours. I’ve yet to comment on the quality of the product. So far so good

Awesome service with a quick delivery, user friendly website and a great quality product. I love my new fan !!

As always, service was excellent and deliver time good

Thank you for 5 star service. Highly recommend using Lighting warehouse. Received each order in record speed and with no damages.

I am happy that everything worked exactly as it should. I select the products and received them, fine products I may add, within the promised time frame.

I am yet to put up the lights I purchased but I can vouch for their quick delivery and prompt responsiveness to email inquiries. Great service!

Great, prompt and professional service!!!
Thanks a million.

Wow what a service. Brilliant and on point. Looking forward to more shopping experience with you .

Easy access, with good variety of products available

One of the best online shopping experiences I have ever had. If you want to improve, put a link to the correct bulbs with your lamps.

Ordered black Friday (week) deals and they arrived well packed and in promised time.
Communication is good.

Best service I’ve received from almost any supplier!

Placed an order quite late at night and received the following morning!

Couldn’t be happier. Thanks!

Great service! Order arrived 3 hours of placing the order on the same day! WOW!

Awesome experience & fast delivery, Tnx

Super efficient and excellent products, thanks.

Thanks for the lights! Going to look awesome! Just thought I’d also take the opportunity to mention how friendly, helpful and positive the delivery guy (Lennox) was.

Excellent service.
Please try and send updates on the status of the order.
Overall excellent service and the products are of good quality

It was a pleasure doing business with you

Wow excellent service received my order within a couple of days and the price was excellent as well. A big thank you

EXCELLENT AND SUPER FAST

Ordered a bathroom light/extractor/heater combination, very pleased with the service and the product

Thank you for the prompt delivery despite BF madness

Products received quickly and in perfect condition

Love my light, delivery was so fast! I loved that… very efficient

Quick delivery. Products are great. Only gripe is delivery service that just shows up without warning or arrangement. Very inconvenient. Had to turn back from appointment just to meet the delivery man. Ended up being late.

fast and efficient!

Really great! Fast delivery

Great service from your Kramerville team, online order was wrong because I ordered the wrong light and they did the swop and were very helpful. I will definitely use them again.

Excellent service, speedy delivery and packed to perfection. Top marks from me.

Extremely disappointed in your online shop!
Why do you advertise products, then you do not have stock on hand?
Cancelled my complete order and asked for a refund.
Will think twice before buying from you again.

We are SUPER impressed with the service that Lighting Ware provides. Have ordered online from the many times, it always arrives quickly and safely.

Hi the online purchase went really well. Confirmation of delivery is the problem. We are all in the same boat wondering how long the lockdown will last, but you should send some kind of confirmation, even if it is just a holding e-mail. Good luck. Don

Excellent service. Super impressed.

I think you are absolutely great. Ordered on Monday and the items were delivered on Tuesday. Neatly packed and no damages.

Wow, fast delivery, great product!! Thanks!!

Absolutely brilliant service! I ordered two bedside lamps for my mother and they were delivered just a few hours later.

Fantastiese diens!! Vinnige aflewering!! Baie in my skik met my kopie!! Sal vesèker weer gebruik maak van jul aanlyn winkel!!

Dankie ? exactly what I’ve ordered and just in time

A very easy website to navigate, love that you give examples of which globes to use with each product and that I can order the globes with the product. We waiting for our delivery, not arriving as fast as our previous order but this is a very big order so understandable that it would take a bit longer.
Can’t wait to see my house filled with lights from Lighting Warehouse.

Top drawer service. Thanks Natalie

Delivery was timeous and the product was received in good order and is of good quality

Love the fast service! Thank you!!

Great service, just we could not find the original lights we had seen, so had to go with another alternative

My experience with The Lighting Warehouse was great. I found the website easy to navigate. The parcel arrived within 3 working days in Cape Town (really quick!), and everything I had ordered was in the box. Plus a useful note to explain how to return items if necessary, and contact details of relevant staff etc. Even the courier was polite and helpful.

Thanks TLW team.

Prompt service. Quick delivery. Very well packed as well. Thanks

I navigated your site from my cell phone. It was glitch free. Very easy access and the purchase was also very easy. It made it a pleasure to shop

Seem less and effortless experienced. Goods were shipped and received within 24 hours. Will definitely be using them again.

Excellent service!
Will definitely use you again.

Great and efficient. Like your product range. The third time we have placed an order with your company.

Great service! Purchased the light on Sunday afternoon and it was deliver before lunch on Monday!

Awesome service!! I placed my order this morning and it was delivered the same day

Great and fast

Great and easy service. Lights arrived a few days later. Perfectly packed.

Great quality products. Delivery was also seamless. Will definitely be shopping with you again.

Easy-to-use Online Service

Very professional and helpful service.
I received my products within two days of ordering.
Excellent quality!

Such an easy process to buy, and pleasantly surprised by no delivery fee!

My previous experience in the Centurion branch was amazing but I decided to try ordering online this time …battled a little with the process but succeeded and was pleasantly surprised at the speed of the delivery ! And the delivery man was vey pleasant and helpful – would not hesitate to recommend Lighting Warehouse

Four items were returned due to damage.

Regarding my recent order I am Extremely happy with the products Value and service.
Excellent all round Value
Thank you

Great. Only suggestion is for notification prior to delivery as had no indication when it was going to be.

I started communicating with Muhammad at 18:58 and he was still providing feedback at 21:45. He started communicating again the next morning to keep me updated. I was very pleasantly surprised by the service and interactions with Muhammad. Well done, I am extremely satisfied with this whole experience!

Thank you. Helpful person on the phone and easy and efficient ordering system online

Very good service. A suggestion that you maybe allow clients to change the payment method.

Very good and speedy service. Goods were delivered within 2 days.

What a fantastic online shopping experience! I ordered a lamp and 2 shades in the morning and, by mid-afternoon of the SAME DAY, I received my delivery in perfect condition from your polite and friendly driver. Excellent service and products. Thank you!”

Fantastic! Made buying a lamp from Australia for my aunt in East London totally painless. Thank you.

Super fast delivery, thanks.

I would like to take this opportunity to RAVE customer service received from Heath and Nyree. Saturday morning I arrived way too early before the doors had even opened. Heath and Nyree were more than happy to open their doors earlier to assist and help me with an order I had placed earlier in the week. This is what sets the REAL PLAYERS from the rest. OUTSTANDING CUSTOMER SERVICE and going the extra mile for customers. Super well done and thank you for an unforgettable experience.

Always a pleasure ordering from your warehouse! Fast turnaround time, good prices!

WOW!! Im swept off my feet really… The delivery service was so swift. I have not seen the light yet. But YES to the delivery !!

My experience with this company is not a good one. I placed an order online in July. Received one item damaged. I reported it immediately and they collected it promptly. I contacted the Manager who promised to send the courier the next day with a replacement. It is now end August with three more emails of promises and I still have not received my replacement nor my money back.

Every time I query it then I get the same response that a replacement will be sent the next day.

I am now forced to resort to the ombudsman.

Excellent and efficient service

All was great!

Very quick and well packed delivery, pleased with the lamp shades

As usual, quick service, good prices, excellent products. Won’t shop anywhere else.

Excellent service and I love the lamp stands – I am considering ordering two more!

Best service I’ve ever had. Love my lights. Quick and affordable

Great service! Found exactly what we were looking for, namely black electrical wall plugs. Also very impressed with fast same day delivery. Lightning Warehouse will always be my first choice for lights etc.

I ordered a desk lamp on 28th Feb to be delivered in Cape Town. I sent a query yesterday Thursday as it had not arrived. The Zendesk chat followed up immediately. Naas kept me updated by email all day and the lamp was delivered in the afternoon. Thank you!

Keep up the good work. Your service is excellent.

Exceptional products, pricing is good and staff excellent

Super fast and reliable service! Thank you

Shopping experience great, after-service even better : Faulty product, which was replaced immediately. Excellent service folks, well done.

There is just one word for the service at Lighting Warehouse and that is: EXCELLENT!!!

I am planning to buy many, many more light fittings from them.

Super efficient service. I ordered online and delivery was the next day. This was during Black Friday promotion. Kudos to you!

Excellent service.
MANY THANKS to Naas.

I love dealing with the lighting warehouse online and kramervilled team, they are awesome!

Great service all round and great product – thank u very much for your prompt delivery ???

Excellent service. Website was easy to navigate and product was exactly as advertised. Delivery was lightning fast.

I love the floor lamp so much. I’m always getting compliments when people see it. It’s worth the buy and I’m happy 🙂

Service was good, product delivered 380 km’s away the next day.

Well done Naas

Wide variety to choose from. Easy to order. Very positive experience

You are the absolute best. Order the light on Wednesday, at 13.00 and received my purchase the following day by 11.00 in Witbank. Best service ever. Thanks a million

Thanks for the great service. Website said that I could expect delivery between 2 and 5 days. My order arrived the very next day……super impressed!!

Fantastic service, the courier damaged some of the products and once I informed the your manager the issue was sorted immediately.
I also say the products you supply are of very high quality.
Keep it up not many supplier have such a good feedback response as you Guys.

You should improve parcel tracking capacity. I had no idea what was being processed/delivered when.

But other than that. You did great!

Great product. Easy online purchase and next day delivery ❤️

Website is user friendly, items are easy to find and registration is simple

Excellent service, received on time and as expected

The Lighting Warehouse has by far the best prices in the market. Their website is easy to navigate through and ordering online is easy. Their service is fantastic and we received our order within 2 days from placing the order. On top of that, the pendants we bought were beautiful and matched the description and image on the website. I highly recommend The Lighting Warehouse to anyone looking for light fixtures.

Thank you for the great service

Well haven’t received my order yet, because I’ve just purchased, but the shopping experience was lovely

Professional service. Fast and efficient.
Will definitely recommend them.

I’m extremely happy about the service, keep up the good work Naas and the team

I am extremely happy with the service and assistance I received this morning

Was a great service experience, well done!

Products arrived much earlier than expected. Well done!

Great way to shop. Click, delivered in the time stated, all in tact. Thank you Lighting Warehouse.

Delivery did not take long and social distancing was maintained during the delivery

Simple. Easy. Priced right. Quick delivery. Everything I need to NOT go to the shops.

This is the 3rd time I’ve used LW and each time I was impressed by the great selection of products and speedy delivery/efficient and friendly customer service received.

Keep up the good work!

Thank you.

Totally happy with service… most efficient online shopping experience I have ever had, very happy with the products too..
Thanks

I visited a number of other places looking for light fittings and didn’t find any I liked. I finally looked on-line and was blown away by the selection available at The Lighting Warehouse. I bought a number of light fittings on-line but misjudged some sizes. I went into one of the shops today and was met by very courteous and helpful staff. I walked out of there with fittings better suited for my needs. What great selection and options!

Did an online order. Got a call to say goods are on their way. Fast efficient service. Will order from you again.

The service was incredible, I ordered Fri 18th Dec and the lights arrived the Tuesday 22nd Dec. we received them in time for Christmas. The selection is vast and the prices very competitive. I am extremely happy and impressed. Thank you!!!

I’ve enjoyed every experience I’ve had with Lighting Warehouse. Professional speedy service

Quick and easy to use. My lights arrived within three working days.
A great way to go shopping.

Very good experience – good choice, great updates on delivery – well packaged – thank you

Great experience delivery earlier than expected NO PROBLEMS
keep on doing it like this

Extremely speedy and great service for delivery. Screw holes in bracket didn’t fit ceiling. Seems this is a general problem that people need to drill holes themselves.

I was very impressed with the products on offer, the extremely fast delivery and the communication.

5 stars all round, thank you!

Zanele Dlamini is an absolute gem – she has been assisting me for the last few years and her customer service is outstanding and she is just the best! 5 stars just for her!

Excellent service – ordered light fittings & received within a few days – very happy with my purchase – better than I expected & good quality

What a super customer service experience. The website was very easy to navigate and the purchase seamless. The delivery happened without any stress. So happy with my purchase. Thank you.

Great service.
Good quality products.
Can’t wait for my next purchase.

The Lighting Warehouse’s online service was exceptionally good! I had placed the order in the morning and within a few hours my order was being delivered.

Service is excellent… bought twice from lighting warehouse… and I am impressed with the service. Thank you

Great everything. Product to delivery.

The best so far

Did not think twice about the process. Like any other, well managed, online shopping experience. Speedy delivery to just outside the metro boundary.

Excellent service. Delivered to my door safely.
Very happy with ceiling fans. Installed, working and looking good 

superfast service.
thank you we ordered 15 light fittings in total – and received delivery the next day:)
very happy customers

Impressed with the service, I got my stuff delivered the same day – impressive, whenever I need light you will be the first people I check!!

Very prompt and efficient service and love my new product. Thanks very much.

I received a reply to my question within minutes

Excellent service and quality.

Could track the items and the courier service was professional. Glass lights were safe and secure.

Excellent service will recommend the Lighting Warehouse to friends and make use of it again.

Thank you for your quick service. Online shopping should be like this

I was most surprised with the speedy delivery of my goods. Nothing to complain about.
Be Good
Joan

Exceptional service – delivered the next day !
Very impressed !
Will shop at lighting warehouse again.

The chat helped me make a decision. I felt comfortable with the idea that the one interacting would have the knowledge to give me the right information. Thank you.

My experience in ordering and delivery was absolutely stress -less! Thank you

Products were better than the image , customer support service was excellent too even during lockdown. Very happy and my products look awesome.

I ordered, paid and received.
Hassle free!!! this is what I call a great shopping experience.

Pleasant shopping experience. Good info on the products.

Quick delivery. And best of all, the product looked and worked exactly as advertised.

Very happy and I’ll order more.

Great experience! Easy to order and package update was spot on. Many thanks

Very happy with the service and prices, just make sure to update your cart with any and all changes. Very positive experience, thanks guys

Just want to tell you that the online chat service is SO GOOD. I am not sure who assisted me, but that person gave exceptional service – something that is rare to find these days!

The process of ordering online was painless, hassle free, and quick

I am satisfied with a great service. Thanks. I received my order on time, and no damaged goods. Lighting Warehouse offers a great service!
Thanks

Very happy with the service. Ordered items were delivered in record time

Exceptional service from Kramerville branch when I needed to swap the fan I bought online ( which was delivered within record time ) Would have no hesitation in highly recommending online and in store sales and service

Received my order well in advance from the date that was said to be delivered. Neatly packed and just the way we ordered it. Will definitely order again!

I’ve experienced excellent service when shopping in your Ferndale store. Nevertheless, I was absolutely amazed when I ordered 2 lamps online at 9:30 yesterday morning and had them delivered by Edwin before 12:30! Thank you

Very happy with the lights. It looks amazing in my client’s bathrooms.
Also very happy with how fast we got them delivered to Somerset West.
Thank you Lighting Warehouse.

Brilliant Service. I got what I ordered and got it the next day from JHB to Dbn!! Very chuffed indeed!!

Excellent and Reliable service. Thanks

My sincere appreciation for your excellent service and delivery speed on our purchase recently.
As a school principal, I deal with suppliers on a daily basis. Your service is none other than exemplary.
You certainly have a new client for life!

Send my thank you’s to Lennox for his awesome approach to taking care of Customers.
He is a shining STAR in terms of taking care of your reputation.

Fantastic service!!!

your service was amazing , I was shocked when i received my order so quickly

The time taken from ordering to delivery in Cape Town was great. However 1 of the globes that was ordered with the lamp I purchased was broken in the box when I unpacked it which was rather disappointing.

Not a good experience. One of my items didn’t arrive. When I called your office the lady promised to get back to me and never did. I called back the following day and she said she had posted the other item. Not friendly or apologetic. I am still waiting for the item to arrive and have no further communication with courier or your company.

Purchased 8 ceiling fans for my home in a the Drakensberg
Really great product. After sales service provided by Roger was absolutely outstanding. 10 out 10 Roger.
Thank you.

The service I have been receiving from your team has been incredible! I worked in e-commerce for a while and appreciate good customer service as well as giving credit! Well done to your fantastic team, it was an absolute pleasure shopping on your site and I will most certainly be back in the near future!

Efficiant website and service

Arrived within 24 hrs of ordering. Quick and efficient

Hot help when I was battling with placing my order. My 4 lights were delivered to a tiny village in the E Cape. All in all, Wonderful service ! Thank you.

After buying a beautiful lamp from The Lighting Warehouse on a sale late at night, was I ever surprised when it was delivered before 12 the next morning! Very happy with the product, the price, and the service.

Very satisfied! Great service. Quick Delivery time. Well packed to prevent damage during transport. Great quality! You get what you paid for! Well done!

Thanks, everything went smooth, as expected from a e-commers company. Delivery was on time and they delivered what I ordered. Good quality product, easy to install and does the job

Really impressed with the service received. My lamp order was processed and delivered quickly and efficiently. I have to admit to being nervous to receive lamps and shades “in the post” but they were perfectly packaged and arrived with no damages.
Customer communication was also seriously prompt. Thank you!

Service was excellent, thank you so much. Will definitely make use of your online service again.
Regards
Erika

Thanks so much for the great service!!!! I ordered my products the night and received a call early the next morning to confirm that my order will be delivered that day!! Will definitely recommend. I will be sure to order from you again.

The 4 pendant lights I ordered arrived well packed, and are really beautiful. Thank you.

Excellent and efficient service!

Thanks for the very efficient service. The lamps I bought are gifts so I will only be able to comment on the products once they have been given.

Your service delivery was excellent. Product price worthy and good value for money. Delivery time beyond expectations. Will definitely order from you again. Well done!

Received my order so quickly, it was the wrong color but was impressed how efficiently the exchange took place. I’d definitely feel safe ordering again.

What a pleasure! Easy online shopping experience and super fast delivery considering I live in an outlying area. I am very impressed with the quality of service and will definitely be back!

Thank you for excellent service and good quality products!

Thank you for your excellent service the lighting warehouse is amazing,keep it up.

Thank you very much.

Products arrived in good order, within the delivery time.

Beautiful lights

You over exceeded my expectations. Super fast delivery. Will only buy lights this way in future. Your shop experience was very disappointing so this was a welcome difference. 10 out of 10.

So incredibly efficient, next day delivery. Absolutely incredible

Thank you for the very prompt and painless delivery, excellent service and lovely product.

amazing service! Made an order online in the afternoon and my globes were delivered the next day!

The fan is exactly what we ordered and delivery was quick and within the time frame promised. The remote does not have the same functionality as that which we saw in-store, which is disappointing considering the price, as this is one of the specific reasons we selected this particular fan.

The service was excellent. Prompt and during this difficult time, the quickest delivery and response of all my purchases yet.
Thank you.

Excellent service. Online purchase made and delivery took place the next day.

I bought a light fixture and i’m absolutely in love with it, great quality and better that i expected. Great customer service, quick response. I also received my order within a few days during level 4 which is great! I would definitely order more from this website.

Very prompt response. Thank you very much

I am really impressed by your efficient and really quick service and delivery of items purchased. Pleasant experience buying from your online store.

Bought 2 lamps and love them and the service given was excellent

The whole process of purchasing light fitting online from you was great – the fittings arrived safely, and a lot quicker than I had anticipated – and they are of an excellent quality, and just what I was looking for.
The only issue was the actual purchasing process online – I was unable to type in a different mailing address, and still process the payment – so in the end your consultant, Zanele Dlamini, who I spoke to when I phoned, sorted it out for me manually, and it was all fine.

There is obviously an error somewhere in the programming of your website, and it wasted quite a bit of my time, trying it several times, all to no avail, and eventually phoning. I REALLY wanted the fittings I had selected, so was prepared to persevere to make sure I got them, but someone else might easily get frustrated with the process, and move on to another supplier.
But your fittings are great, and so was the service you provided!

This is the second time I have ordered light fittings online from yourselves
Both times they have arrived astoundingly fast! And we live at the other end of the country in a dorpie
I could not have received better service

So impressed with your prompt & efficient service, put in the order on the night (very late!) of 15/06 and received on the morning of 17/06! Also, the product descriptions were perfect and I got exactly what I expected, brilliant!!! I might add that your online shopping site is very accessible & easy to navigate. Really appreciate these standards when elsewhere they are dropping!!

I am super-impressed with The Lighting Warehouse.
The website is the easiest of all online lighting shops to use. The delivery was within 24 hours fro Jo’burg to Durban. In these trying times, it certainly helped being able to find exactly what I needed without having to leave my home.
Thank you for a fantastic shopping experience

Quick delivery.
I had a hiccup with my account, Zanele has been been very efficient.
Regards

Great range of products and prompt delivery. An excellent experience.

The delivery timeline are very quick. However, my recent order had been delivered to my old address I am not sure why when my profile was updated

Good service, quick delivery, and a quality product! I am very happy with my new energy saver ceiling fan. It was worth paying a little extra for.

Worst experience ever

1. A courier arrives to collect faulty lights I dont have as this is first time buying from you
2. A day or two later i get a delivery of the wrong lights
3. Im still waiting for my actual order

Fast service, good product quality, Exactly as advertised, the best price.

Not the best experience I had with a company. First I receive a broken item. Then when trying to report the broken item the QR code doesn’t work, phoned in only to hear that I must send an email then why tell people you have three ways to report a broken item if there is only one way. Then there is a delay when reporting the broken item for an answer. When someone finally answered the person never even apologized but was curt. Lastly I try the online chat to try and find out when the replacement item will arrive only to be queue position 1 for half an hour so that is obviously also not working. In these uncertain times and tough business times you need to give the best client service and this was never done here. I’m very unhappy with the service I received and only want my replacement item so that I don’t have to use this company again.

Our shopping experience with Lighting Warehouse was a very positive one. We are delighted with the product, it’s beautiful. Packaging was perfect, delivery fast, friendly and effective. Thank you!

Ordering on line was really simple and easy. Delivery was prompt and the product is nicer than in the photos. 5 Star rating

The relief of knowing that Lighting warehouse will deliver as soon as absolutely possible, is wonderful.

Thanks TLW for an easy and awesome experience ordering my light fixtures online. They were delivered just days later and I’m thrilled!

I recently had the pleasure of working with Nathan at Lighting Warehouse Menlyn, and I cannot speak highly enough of the exceptional service he provided. From the moment I walked into the store, Nathan greeted me with a warm and friendly demeanor, instantly putting me at ease.

Nathan’s extensive knowledge of lighting products and design proved invaluable as I navigated through various options for my home. He took the time to listen to my needs and preferences, offering expert advice and recommendations tailored to my specific requirements.

What truly sets Nathan apart is his genuine passion for his work and his dedication to ensuring customer satisfaction. He went above and beyond to answer all of my questions thoroughly, providing detailed explanations and insights that helped me make informed decisions.

Furthermore, Nathan’s professionalism and attention to detail were evident throughout the entire process. He guided me through the selection process with patience and enthusiasm, ensuring that I found the perfect lighting solutions for my home.

Thanks to Nathan’s expertise and guidance, I was able to find the ideal lighting fixtures that not only enhance the aesthetics of my space but also meet my functional needs perfectly. I am incredibly grateful for his assistance and cannot thank him enough for his outstanding service

I’ve ordered numerous lights from The Lighting Warehouse over the past couple of years and my experience has always been very positive. I’m very happy with the quality, and can’t believe how quickly I receive my order! Next day delivery in many cases…. I’ll definitely be back! Thanks for the great service. 

Excellent service! I ordered a chandelier online and it was delivered the next day. It is beautifully hanging in my kitchen. Thanks so much to the team for the quick and kind service

Great service and great products.

Very good online experience. Just a real pity there is no showroom in the Cape Town area….

Friendly service in online chat. Website is easy to use.
Delivery was fast.

The Lighting Warehouse has huge selection of many different lamps, the website is easy to navigate, it’s easy to place an order and quick for the order to arrive. It is my number one choice when shopping for a lamp. However, I wish there were more contemporary, modern designer lamps available. But there seems to be a lack of those in South Africa in general.

Quick delivery to your door. Easy to operate web page. Quality product, reasonably priced

Very, very impressed with my online purchasing experience with Lighting Warehouse. Easy user-friendly web-site, coupled with no-hassles excellent customer service. Highly recommended. Thanks !!

Great online shop, had exactly what I wanted

Absolutely fantastic service – very happy ?

The service was great and quick however the poor delivery guy actually asked me to leave a comment saying he has to call each person as the addresses on the parcels is always double and never shows an area. Perhaps make it easier for them giving them complete addresses.

Purchasing online from the lighting warehouse is the worst online experience I have had with any store for the following reasons:
1. No confirmation that the goods had been shipped.
2. No tracking Number or courier name given.
3. Slow delivery.
4. Courier could not find the house, did not have my number to call and said he was shouted at when he asked the company for my number. Every other courier comes straight to my door, and there are several.

My next lighting order will be from one of your competitors.

Fantastic service. Order was delivered within 24 hours. Really impressed.

Thank you so much. Excellent service!
Much appreciated!
Kind Regards

very impressed with the online and instore (centurion ) support and help

Zanele is my Go-to person!
I’ve dealt with her for almost a year.
She gets my lights here overnight and replaces damaged goods overnight!
She is fast, efficient and friendly. Thank you
Lighting Warehouse, for being excellently different in your service and your product range!

I’m pleased with the products I bought from you. They were delivered promptly. Very good service. Thank you.

easy to use web page. Many thanks

WE ORDERED TWO FLOOR LAMPS ON THE INTERNET AND WERE PLEASED THAT THEY RECOMMENDED GLOBES AS WELL. SO WE ORDERED THE TWO FLOOR LAMPS PLUS . RECOMMENDED GLOBES AT 10.00PM. TO OUR ASTONISHMENT WE RECEIVED A CALL EARLY THE NEXT DAY; COULD WE ACCEPT DELIVERY TODAY. SO AT 10.00AM THEY WERE DELIVERED. TWO EXCELLENT FLOOR LAMPS AT A MOST REASONABLE PRICE. THEY WERE EASILY ASSEMBLED BY TWO 80+ YEAR OLDS AND THE RESULT WAS TWO EXCELLENT LAMPS THAT WE WERE VERY PLEASED WITH. THEY WORKED PERFECTLY AND WE WERE VERY PLEASED WITH OUR PURCHASE AND THE AMAZING 24 HOUR DELIVERY. VERY WELL DONE LIGHTING WAREHOUSE. VERY HIGHLY RECOMMENDED FOR EXCELLENT PRODUCTS DELIVERED IN AMAZINGLY QUICK TIME. VERY WELL DONE LIGHTING WAREHOUSE, KEEP IT UP!!

Excellent service – variety of bulbs received in good order at reasonable prices. Thanks.

I ordered online and within 2 hours the items were delivered for free to my satisfaction. It was an awesome experience and will definitely recommend to all.

Well done guys

Excellent service. The good care taken in packaging the light was evident. Definitely recommended.

Awesome service and experience.

Very fast and reliable respond and handling.

We really like the lamp we ordered, very good quality.

Great service, good prices fast delivery.

Excellent service. Good pricing and fast delivery. Very happy customer. Would recommend The Lighting Warehouse to any person in need of lights . Thank you.

Great service and LOVE my new light

Quick and efficient service – thank you so much!

Quick and efficient.

The service was incredible. I’m so happy with my purchase. The globes I ordered was what I needed. The package was so presentable. Received my order so quickly. I’m really impressed. Thank you.

Exceptional customer service….

The service was quick and easy. Within 24 hours I had my order. Great experience and will definitely use the online ordering again!

Website, service and delivery was of a high standard

Quick and efficient, very professional. Emails were answered professional and promptly and delivery arrived before planned ETA. Happy to know this business is running like a well oiled machine.
Well done!

The whole experience was pretty good thank you. Our light fittings arrived and are stunning.

An easy online shopping experience with unique and well priced products, and super quick delivery. Look forward to doing business with you again in future.

I received my order in 24hours! And i dont even live in a main centre! Wow!! Thanks guys! Awesome service!”

Thank you.
It was a wonderful experience to deal with the Lighting Warehouse.
The process was seamless and smooth. Our order arrived earlier than expected.
And the chandeliers are STUNNING.

Many thanks

I was impressed with getting an answer to my initial question within 5 min and pleasantly surprized to get delivery to PE within 3days :-)!
But then the plastic clip of the desk lamp broke almost immediately 🙁 so I am disapionted and don’t know if I’ll use The Lighting Warehouse again.

Delivery was fast, but it seems I have to assemble the beaded chandelier myself! Expected it to be ready for installation. Hope I don’t break something when attaching 180 ringlets.

Seamless – thank you

The desk lamps are both lovely and delivery was prompt. Thank you!

Placed my order online and received my fans 4 days later.

Fans are not yet installed but the product quality looks great

It was the quickest delivery ever! I pay the order and less than 24 hours later my goodies were delivered in Groblersdal on our farm. Excellent service!!!!

The delivery was really quick and I received exactly what I ordered.
Thanks!

I ordered on Monday and my lights were delivered the next day! The online chat personnel were also great with answering my question. All in all, I am a happy customer 🙂

Good stock. Good products. Great service, v speedy delivery Jo’burg to CT. Also staff had a positive attitude when I requested a refund due to the size of fitting not being what we could accommodate (our error). Thanks Lighting Warehouse

I called the Head Office to check stock, and Zanele Dlamini, who answered the phone, was exceptionally helpful. She quickly checked the stock, and offered to deliver to me upon payment. This was a fantastic experience! Well done Lighting Warehouse and especially Zanele!!

I am thoroughly pleased with the service I have received. Things were smooth and delivery was fast.

Fast and efficient delivery, BUT what a huge disappointment to see a day after delivery that a discount of over 30% was suddenly offered on the items I ordered.

Great service and delivery turnaround!

The service provided by Lighting Warehouse is amazing. I was kept up to date regarding the progress of my order. My goods arrived timeously and in good order. Thank you Lighting Warehouse

THE best service I have ever received from online shopping!!

Your website layout and convenience is a strong selling point

Great LED flood lights, I started using them 2019 and since haven’t had an complaint, out of all the lights I have bought all are still fully functional I recommend. Shipping time is acceptable as well even during this pandemic.

Received great service from Zanele Dlamini with my order for 3 ceiling fans. She was fast and prompt and e-mailed me the quote almost immediately.

Really easy to get specific light fittings that I couldnt find anywhere after driving around for a whole day!

Well done The Lighting Warehouse, I was blown away by the ease of ordering online and the speedy delivery of my goods. Thank you!!

Your service was like Lightning…I bought on Wednesday 15H00pm and on Thursday 8am your friendly staff called to check if I was available for delivery that day. I rescheduled for Friday and again Friday she called and my order was delivered. The deliveryman Leroy was also friendly and polite. I commend you The Lighting Warehouse. A whole lot of big shops can learn a thing or 2 from your service. U have gained a customer in me. Thank you for your excellent service.

Once again, a pleasure shopping with The Lighting Warehouse. I buy all my lighting from you now. Naas was very helpful, answering my questions before purchasing. My stock arrived today – can’t wait to open the boxes.

Great service. Ordered a floor lamp. Came with free delivery. And was delivered in record time. Happy customer.

There was no communication about my delivery which was terribly frustrating. I didn’t receive a call, email or sms till I reached out to the help desk. The zendesk was very accommodating but also gave me incorrect information such as the time of my delivery and whether or not a bulb was included with my lamp. I was told by delivery would come between 1-2 and it only came at 5:30. I was told there was a bulb included with my lamp so I didn’t buy one only to get the lamp and find out there wasn’t one included. At that point it was too late to go out and buy one because all stores were closed. The experience was really terrible and I don’t think I’m going to shop here again.

Fantastic, superfast service. I have placed orders twice on this site already and received my products three days later in Saldanha Bay. Will definitely order again.

Really easy to interact with the website, ordering was a breeze and delivery was super quick. Very impressed by the high level of service.

Great quality products at good prices! Fast delivery!

The experience was great…delivery quicker than expected and we are delighted with the lights we purchased. The one feature light was actually a lot bigger than we expected…all round good experience.

Excellent service!

Process and delivery was good. One bulb did not work which was not good.

The ordering process went smoothly and Naas quickly replied to my emails.

The delivery man was friendly on the phone and face-to-face. However, I was shocked when he handed me a pen and a board with a piece of paper on and asked me to sign.I have received deliveries from Clicks and Woolworth during the nationwide lockdown and neither asked me to sign anything. Thankfully I had put on a mask and glove so felt a bit more assured. This spoiled what had, up until then, been a great experience.

Kind regards
Bev

One of the most efficient online deliveries I’ve ever had and the chandelier fits in perfectly in our home

Thank you for such amazing service and prompt deliveries

Great service thank you!!

Great all round experience- quick delivery

Lighting Warehouse was a pleasure & very efficient ! I highly recommend!!

I had a very good experience. Easy to order on line, easy to pay and delivery excellent. Well done

I am impressed with your service quality. You attend attention to detail. You delivered as promised. Excellent customer service ????

Online shopping experience was great but delivery of the product was an issue. No eta on delivery and not possible to track it

Excellent service from the beginning to the end. Product quality is excellent.

Thank you for prompt and excellent service

I recently purchased 4 lights via the Lighting Warehouse online store as I was not able to find any lights suitable for my purpose at home décor stores in Bloemfontein. I needed bedside table lights that are functional (ie heavy and stable enough not to fall over!), look good and are not overly expensive.

I received exceptional personalised service from the Web team from start to finish, communication as to where we were in the process, and as a great surprise, a discount coupon! I requested that delivery be delayed as we were away for a while. All worked perfectly. Lights were packed securely and I am thrilled with the purchase!

Will definitely try it again in future when I’m next looking for lights.

All aspects of perfection ?

Not great guys. We ordered 2 each of 2 different desk lamps. Only 1 each arrived. Still waiting for confirmation that the other 2 are on their way.

Very quick and easy. Online assistant was most helpful.
Wrong lights were delivered – it took only one phone call, one person spoken to, and the exchange was delivered the next day.
Very impressed. Awesome service.

The service was good and perfect,delivery was so quick within 3 days

Thanx for great service Zanele – You took the black out of Friday and made it a wonderful experience online instead of standing in a line!

Dealing with you was simple, plain, smooth and painless keep it up?

Your service is brilliant… Quick, efficient and sticking to your undertaking. Thank you I am enjoying my new lights.

Pleasure to do business with you.
Professional service and speedy delivery. Products top class

Very quick delivery and we live 2 1/2 hours from Pretoria….

Prompt delivery. Always kept in the loop. Good quality products. Efficient and friendly

Beautiful product and exceptional service. Thank you!

Best prices for the most beautiful lights and a wide variety to choose from. The lights I ordered were delivered in record time and when I changed my mind and wanted to exchange some items it was collected at my house the following day. Remarkable service.

Super fast delivery. Item as described. I was so nervous ordering lights online, but all in all – a good experience and a happy customer.
Already searching for my next lights!

My product was damaged on arrival. I emailed and working 2 minutes got a reply apologizing for the issue, indicating collection would be arranged that day and a new item would be dispatched as well. Could not ask for better response as promptly as I received. Thanks so much.

Thank you for the incredible service, as always

Excellent front end website to view, select and order products. The checkout process was smooth and I received my order prior to the committed delivery date. Brilliant service, well done and thank you.

Deon

It was such an easy online shopping experience – there are so much to choose from – and the easy to use website gives you all the required information at a glance. It saves so much time!

Excellent service. Happy customer

I made a note/request to be called telephonically before delivery but the note was ignored.

Dealt with Kayiso at Princess Crossing branch in Roodepoort about a week ago. Such a pleasure to deal with on the phone and in the branch. WOW SERVICE !!!!, Understood my needs and met them to a “T”. I will definitely refer friends and family to deal with Kayiso , he is a true asset to the company.
Thanx Kayiso for reminding me of what service is supposed to be like.
Jacki- Roodepoort

Great service from Lennox!

A really good experience all round. Order quickly executed and arrived safely, in tact and well packed the next day!
The fan/light was installed today – everything works perfectly!
I’m thrilled with your service and will certainly recommend you.
All the best

quickest delivery time I have ever experienced. Well done

Ordered the pendant light I wanted. Payment process easy. Delivered to me door the next day. Very impressed ?

Very pleased with both the service and the product

Amazing service. Ordered a box of bulbs and they arrived the next day in KZN. Very impressed. Thanks

The whole experience was excellent. The range of lights on the website vast and very logically presented. Following my selection of fittings, the delivery arrived in the Western Cape within 5 days. Highly recommend this company.

The glasses in one of the lights was broken and the other one did not have a bracket to mount on the wall. I was not happy

Delivery was done within 24hours. Super fast. And I am situated in Bethal. I was very impressed with the fast service. Thank you very much!!!

Excellent service. Easy ordering process, payment and delivery to Durban within 3 days.

Happy with the whole experience with lighting warehouse.
From the great price, order process, the quick delivery and the beautiful light fixtures.
Thank you

I had the best experience with Lighting Warehouse, could not believe the quick delivery, it was fantastic thank you.

Goods were quality and pricing was fair for the outdoor lights that I bought.
Delivery was swift, but the presentations and packaging of the items was terrible – almost dangerous; the box was half open and kept together with cello tape. The contents were not secured with bubble wrap to prevent damage. The items were a bit dirty with brown fingerprint marks all over almost like I was sold demo items.

Turnaround times are much too long.

Nice website. A bit slow and hangy at times. Like the layout and subdivisions, easy to navigate.

Fantastic service!!!!

Excellent service. Quick and professional

The lamp is great, aesthetically pleasing and very practical. The courier service was professional.

We stay in a small town. This the 3rd order I made at Lighting Warehouse. Super service, Correct product, Speedy delivery. You are my NR 1 “go-to” online store, if I have ANY lighting purchases to do!

Very fast and efficient service I will definitely recommend your services. Thank you

Excellent service, i had a question and within 10 minutes they came back to me

Easy ordering and quick delivery. Great products too! Will definitely use your services again.

Absolutely superb!

Only place I could find a classic standing floor lamp for starters and then they shipped to Durban in record time!

So very happy with my purchase!

Very good service

Great range of different styles but website doesn’t seem to work that well on iPads. I put various fittings on my wishlist and there was nothing to indicate where I can look at my wishlist. Email help was quick but the button that they said is there to access the wishlist was simply not there.

Very user friendly site!

Exceeded my wildest expectations – better and quicker than all so called online stores!

This is the 2nd time in a month that we are purchasing from you. Great service, many thanks

I commend the lighting warehouse on their superb service delivery,even when I had a problem with one of my lights,they did not hesitate,they just exchanged it.I highly recommend them for their sterling work.Thank you lighting warehouse.

Very satisfied with service and price. Will use Lighting Warehouse again.

Thanks, the service was excellant

Great service. Good pricing. I was a little nervous about shipping long globes across the country but it arrived well packaged and in one piece. Will definitely use The Lighting warehouse again for all our office needs.

Well done. Keep going.

I have yet to receive my order, it shipped over a week ago. I was told it would arrive this afternoon, I had someone at home the whole afternoon and it didn’t arrive. The courier tracking facility sent to me doesn’t work so I cannot even see what is going on. Not great after such great specials. Thanks

Excellent products at a very reasonable price. Good communication and fast, efficient delivery. I can’t imagine better service – please keep it up

My whole experience with you was amazing! Thanks a million. I will definitely shop with you again. The only place I can think of where you could improve is to show a ‘loading’ whirly on your web page when screens are loading. Some pages take a couple of seconds to load – and it looks like nothing is happening – so I keep clicking which i suspect starts a new reload. If I saw a whirly I would not keep clicking. All the very best and thanks for the most awesome service I have had in Africa ANYWHERE!!!

Great service

Good products at good prices

You guys exceeded my expectations, it was fast. Well done

Your website and service has been of a very high standard. thank you so much

I could find the type of plugs I was looking for at the best price

Excellent service, thank you.

This is the 2nd time we ordered lights from The Lighting Warehouse. Professional service, prompt communication and safe packaging.
Recommended The Lighting Warehouse to other people.

As always, excellent service and great choice of products. Zanele is the queen of customer service!

Excellent service. I sent a message and was phoned back immediately.

Thank you so much the service was excellent and will certainly buy from you again. Thank you.

Excellent service, well done!
Got my products the day after ordering.

Service was excellent. Ordered the item one afternoon and it was delivered the next day.

Purchase was easy and simple. Delivery was quick and efficient

Good service and keeping me up to date with my online order. I would definitely recommend them.

Awesome and quick delivery. I originally ordered via Takealot who were useless and kept delaying the order and then told me items were out of stock at Lighting Warehouse.

Then ordered directly and received items within 2 days.

Moral of the story – order from the source

This is the 3rd time I have bought online with Lighting Warehouse, very quick service and delivery. Have recommended your company to others. My order came in 2 days which is really appreciated.

Excellent turnaround time on the order

A very smooth and simple experience. Next day delivery was just an added bonus. I have been very impressed with the range of product and the quality.

Hassle free, quick and easy

Excellent service, prompt attention excellent prices

So far so good. Waiting for delivery after lockdown

Very impressed particularly with the live chat option on your website I found that very helpful as I wasn’t sure where to look but the chat line assistant did it all and sent me link it doesn’t get easier than that so thanks

I was very impressed with The Lighting Warehouse’s efficient service, as well as the quality of their product.
We ordered the product on a Friday afternoon, and it was delivered by the Monday-morning.
Thank you The Lighting Warehouse for making our order so effortless!

I had an excellent shopping experiance

I’m extremely happy with all the items I’ve purchased. Lighting warehouse delivers speedily and items are as they are displayed online. Lighting warehouse makes online shopping a wonderful and easy experience. Thanks.

Service is 10 out of 10
All requests that I made were met, all in the time bracket I asked it to be.

Well done

The Lighting Warehouse – the online experience was a good one. The website was easy to navigate, the payment was quick and the confirmation email was prompt. I unfortunately have not received my goods yet so I cannot comment on that.
I would recommend that first make sure the goods ordered is delivered before you ask for a review.

easy to use and easy payment options

Excellent service and very quick delivery.

This email is to commend Lighting Warehouse and particularly your driver, Lennox and staff who worked on my order. I placed the order at 21h32 on 26 January 2023 and received the items ordered at about 11h30 on 27 January 2023. That’s less than 15 hours after placing the order. This is impressive, efficient and commendable.

Thank you.

The online purchase was relatively easy and the service was impeccable.
I think the quality is poor and therefore the value for money is 3/10.

Lighting Warehouse is a painless experience of efficiency and excellence! I highly recommend them. My light came quickly and intact. Can’t wait to have it installed!

Everything was received well. Thank you.

Shocking service. No indication floor lamp needed to be assembled. And base of lamp damaged upon arrival.

The entire process from finding the right light on the website, ordering it and having it delivered within 3 days was so easy! Super professional service, thank you.

Hassle free and the goods I ordered arrived the next morning.

I received nothing but exceptional service. The floor lamp is amazing and is built to last.

I love your product range. I was very impressed with the service and the prompt delivery of our order. The sweet little note in the box shows that you care about what you do. 10/10 experience.

I shop online only and this was as good as any other sites that I buy on. Very easy to register an account and clear instructions on what to do to complete an order

Unfortunately the order has still not been delivered (10days later).
No delay notifications or other communications until I queried it yesterday. Suddenly it will be delivered same day, which also failed

Delivery was quick. Super impressed by your efficiency. In 24hrs I had my order.

I found exactly what I was looking for and it was delivered the next day to my house. Excellent service!!

I purchased outdoor lights online, delivery was super fast, within a day or two of order, and well packaged. I would do it again.

The product was promptly dispatched and arrived within the week. Would recommend.

Very impressed with the shopping experience, the rapid delivery, the charming delivery man who assembled the lamp AND the product itself.
Thank you!

Fabulous online and telephonic help with the order from the sales and service team . Not a great courier is used though in my opinion as one of the boxes was missed off . But the team helped me sort it out and we got our parcel . Will definitely order from you again !!

I was very nervous to order a table lamp online without having seen the actual product first so I phoned TLW and was put through to a very helpful person who had actually purchased the same lamp for his son and assured me I could be confident of the quality. At the time of purchase I also made a note that it was essential that I receive a blue one. Upon dispatch I received an email from TLW that the colour had been checked and confirmed. When the lamp arrived by courier I was not at home, the driver offered to bring it to where I was, but I made alternative arrangements. I am absolutely impressed with TLW and their courier. I did not make an expensive purchase, but it was an important one to me, and I can unreservedly recommend the product quality and service that TLW offer.

I was blown away!
My light is hanging and it’s beautiful!
Easy navigation on the website, excellent service and super fast delivery!!!!
I still need bathroom and bedroom lights, I’ll be back?
Thank you.

Simple and efficient web sales, great delivery speed and good quality products as usual. I will always go back to this store. Thank you.

Awesome service at an very affordable price!. Received my order the day after placing it! Keep up the great work you doing!

I went to buy a globe at the Kramerville shop. The person who assisted was patient – he explained the different types of whites and stuff. Thanks!!

Maybe you should wait until your customer has actually received their order before asking for a review of their shopping experience. Was supposed to arrive yesterday but has NOT.
I really think you should have online tracking for you orders….makes for a lot less frustration.

Excellent service and great delivery less than two days

It was my first time ordering from The Lighting Warehouse. The site was clear and easy, very user-friendly. Prices reasonable, and products arrived on time. Thank you! The experience is super!

Wow, your service was impressive!!! Paid and the next day my order arrived!!! Well done Thanks so much!!!

Fantastic experience. I ordered on Sunday evening, I was contacted first thing on monday morning regarding delivery which was made on the same day. Great product at a good price. Keep it up.

Dear staff of the Lighting Warehouse,

This will be a very brief review, but it is all positive.
The website and catalogue is well laid out, logical & attractive, and I had no problems finding the lamps I wanted. The checkout & payment section was also easy to follow and intuitive. If I might add just one small observation, the Giancarlo lamp colour in the checkout was white in the picture but labelled as black.

The delivery time to our sleepy little hamlet of Bloemfontein was also remarkably quick- two days if I remember. Although I didn’t track the parcel (I think it actually arrived before the tracking was activated), this was a good feature.

The courier was a cheerful & professional fellow, who obviously enjoys his work. Bloemfontein couriers are notoriously unfriendly, poorly trained and lack communication skills, so your man was a five star agent all round.

The lamps themselves were easy to assemble, look good and are obviously well-designed, as they distribute the light evenly, and the ergonomics are such that you never feel as if you might burn your fingers when adjusting the angle in a casual manner. May I also express my appreciation for the fact that the three I ordered were all discounted to 54%; while I wasn’t bargain hunting (I chose purely on aesthetics), this was the cherry on top of a delicious cake (I don’t even even a sweet tooth, so I hardly ever use that metaphor).

I will certainly make use of the Lighting Warehouse online system in future. To be honest, the website is so well designed that you get the impression of walking into a showroom- there are a few lighting places here in Bloem but the stock is very outdated and the service terrible. As soon as I buy bedside tables I will look for reading lights, and I see no reason to bother with anything except your company.

Very happy with the service and swift delivery of the items I ordered. Many thanks

Received my lanterns today and they’re perfect, nice and sturdy . Thanks for great service!!! Ordered on Sat delivered in Cape Town on Wed… Thank You Lighting Warehouse, this is the perfect finish to my project.

Great service, especially facilitating my return without any questions asked!

I will definitely order lights from your team again.

Excellent service and products

Fast, free delivery! Thank you!

Your service was excellent. Easy to order online and track my order. Speedy delivery. Quality products. Thank you.

Excellent

Awesome service and delivery. I will definitely use you again.

Happy to be able to shop and purchase online during lockdown. (delivery after) Took advantage of the blitz sale.

I got my parcel earlier than I expected though I’m in rural area … Thank you

Saw your birthday bash ad on Facebook, found something I like and bought it, all seamlessly within about 8 minutes from start to finish. Thanks!

Excellent service.

I bought the Detroit lamp and two Antonio lamps.
Loved both of them. Two screens of the Detroit lamp was broken and Naas said they will send replacement immediately.
Brilliant service. Excellent product.
10/10

Thank you for your EXCELLENT service and great communication.
Well done in these difficult times

The website, browsing and pricing is good.
I find the delivery process to be unusually lengthy, as we’re still awaiting delivery of an order from around a week ago where all items were listed as in stock.

Thanks for your prompt response. Awesome

Easy to order, like the suggested bulbs feature. Just need more images of the lights in a room

Excellent service from order to shipping thank you

Great service. Ordered and delivered to my door in the remote little town Hogsback within 3 working days!

Great product range, excellent prices, nice website, no complaints, definitely be back again

Very efficient and excellent telephone person when I phoned with a query. She sorted it out promptly and politely and got back to me fast. Delivery person also very pleasant

Thank you for an easy to use online shopping experience. And super fast delivery.

Holy Smoke……. 18 hours Order to Delivery !!! I would not expect anybody to be able to match this plus i actually got stuff placed on a wish list, unbelievable…. I will most certainly be back for more of this awesome service and brilliant product

Brilliant delivery thanks

Website was easy to use. Placed my order and literally received the goods the following day – great service!

Very happy with my order. Fast delivery and great communication from the Lighting Warehouse.

Great on line experience. Efficient, reliable service, easy navigation on platform and good quality products.

Great service and fast delivery.
My goto shop for all my lighting needs

Sjoe – great service – I ordered it 15:00 in the afternoon and received it the next morning – well done!

When I last ordered online my light was delivered the next day. Very happy with the fast and efficient service

Your website is easy to use and very informative on products etc.

Thanks

Goods were as advertised! Excellently packaged. An amazing addition to my home. Thank you

Great service and great products. The shipping was quick and very happy with our purchase.

Excellent service. Fast and efficient. I will not use anyone else but you guys.
Well done.

Awesome service.. Loved the lights!!!

I live in Cape Town; so far ordering a few items that are unavailable down here has been really easy. Natalie has an impressive turn around time when answering emails, something that’s rare in this day and age.
Here’s hoping the lights get here in one piece, which I’m sure they will

I cannot recommend Lighting warehouse enough! They have a wide range of lights but the best part is the service, outstanding! Thank you thank you can’t wait to see them all up.

Quick easy and very user friendly online site.

Thank you

I received my order within 3days and the lights were more than beautiful ??… Exquisite

Perfect and fast – Thanks

Great website to work off
Good communication after order

Good quality. Their special special offers are really good deals. Love my floor light. Thanks

Shopping online with Lighting Warehouse was a breeze – no sooner had we placed the order, paid the invoice, the order was delivered within 3 days ( it was a large order too). very happy, fantastic service THANK YOU.

Excellent and Speedy Delivery

Excellent experience and products. Keep up the outstanding work.

As your name suggests, it was received lightning quick! Ordered the night before and delivered the next morning in good order! Great online experience!

Thank you for your very efficient service.

Excellent service from The Lighting Warehouse.

It took only a couple of days from my order for a standard lamp to its arrival at my door.

A good quality product which was easy to assemble with the clear instructions provided.

5 out of 5 Stars!

Very fast service. Products at expected quality.

great service from management and deliveries! prompt responses and easy to deal with! I am a very happy customer and will for sure use the lighting warehouse again!

Super quick and friendly service! Will definitely use Lighting Warehouse again!

So easy, fast and professional. Definitely recommend lighting warehouse

Excellent and efficient service ! Order placed on Sunday evening and goods delivered on Wednesday .

Thank You !

I cannot complain about the service as there is none, waiting for delivery of our order on the 27th November ??

What a pleasant experience! Your lights are beautiful and it was sent to me in Cape Town so fast.

The chandeliers are amazing, so beautiful and a very good price!

Wow wow what a service my goodness am still shocked. Bow down for the speedy service my goodness. Keep up the good work and looking forward to more purchases and good service. Great one honestly 

Superb service

What a great experience. I order the Monday night and Tuesday it was delivered

I ordered my lights at 11:30 this morning, and the driver has just arrived now at 13:15 – less than 2hrs from order to delivery, and everything in perfect order. Incredible, amazing service! Thanks to the whole team at The Lighting Warehouse!

Can just say, what a fabulous first time customer experience with Lighting Warehouse. From speaking what the branch at Menlyn and being referred to where to inquire about my order, right up to receiving it. Warm, professional and helpful. Thank you to all!!

You are outstanding!!!!!

The best turn around time! I even had a call asking if they can deliver the next day!

Will be ordering again online.

Very happy with website and delivery:)

Everything ran as smoothly as possible. Website was easy to use and the delivery arrived quickly up here on the West Coast. Best of all I just love my new bright yellow desk lamp. Absolutely brightened up my lockdown!

Service and delivery was excellent – well done.

I love buying from you. As a project manager you fulfill a great need of excellent service. Friendly staff. Cost effective products. Since you’ve moved into ecommerce its even more amazing.

This time my lantern arrived broken. I’m running on a deadline and will have glass cut but just want to inform you for parcels being couriered you would really have to add some sort of cushioning material

What a wonderful experience! Delivery was super quick(Wellington, Western Cape).
The MONAGHAN light fitting is beautiful and make such a statement. Thank you!

Great to do business with you. delivery was fast and all items delivered as per order.

Fantastic service and great quality product.

Ek was aangenaam verras….ek het binne n paar dae my pakkie ontvang. Verpakking was netjies en dit was maklik en duidelik om lig aan mekaar te sit. So julle is tops. Sal beslis weer bestel. Dankie.

Great service. Delivery within 3 days. It was pleasure doing business. I can highly recommend The Lighting Warehouse.

Good selection and excellent service.

excellent service for a very small purchase , thank you

Service was so quick, and delivery man was friendly!

As ALWAYS!!!! Beautiful lights, fast and friendly service! What a joy to go light shopping!!! Thank again 5th time I am impressed!

Good punctual delivery service.

My experience was not great. The delivery was efficient but the incorrect globes were delivered.
I had to run around trying to see which are the correct globes, which the centurion store have been kind enough to rectify for me, however despite them trying to source the globes I still do not have the correct globes and I currently sit with INCORRECT globes which I paid for.

Perhaps the best online shopping experience I’ve had. My order was placed the evening and delivered the next morning.

Registration took some time but once logged in it was 1,2,3 and delivery was within DAYS!!! So quick and easy. Keeping me updated every step of the way. Thank you for the most professional service ever.

Exceptional customer experience

I was totally satisfied with the service offered by The Lighting Warehouse

Website easy to navigate and excellent delivery service

On 27 October I placed an online order. I paid the order on 28 October.
To my surprise I received my order yesterday.
Amazing service. Thank you very very much.

Fantastic service! Ordered my lights, and they arrived the next day. Also very prompt customer assistance via email, and Lennox went above and beyond to help get my lights delivered. He even called to confirm they had arrived safely and were handed over!

Great products and swift delivery

The order arrived super fast, so that was impressive. However, the items which included 2 small bulbs in small boxes arrived in a box that was open and damaged. Luckily nothing was stolen and nothing broke, but the fact that those 2 bulbs arrived in one piece is a miracle. This would make me nervous ordering from you again as the order was dropped-off at my neighbour’s place and she had no ways of knowing whether anything was taken out of the box.I think additional packing materials like bubble wrap around bulbs and some filler in big boxes would help because I now have to wait and see until it is installed whether the light fittings were damaged or not…So super fast service, but packaging is an issue.

The online and delivery service was on point!
Just awesome!!!
Can’t wait for my lights to be fitted…
Thank you guys

Very impressed by Zanele’s response time and helpfulness. Thank you!

What a great service. Always scary choosing a fitting on line. But is is perfect. Delivery as specified 2 days. Kept in the loop regarding tracking. Thrilled!

Very impressed. Ordered and delivered the following day. Just a consideration, please look into notifying when courier has collected for delivery. But, I am really very,very satisfied in your service!

Very good service all round.
I had a delivery at my house yesterday and unfortunately the driver handed over a pen to sign for receipt which I thought in these dangerous times, should not have happened. I know that there are other delivery companies who have suspended all signing for the time being.
Thank you

GREAT EXPERIENCE – Would totally do it again

Good service

Fantastic service. I ordered the light and got delivery 48 hours later.

Excellent job

Next day delivery just blew my mind. And your website doesn’t do your products justice- my lamp looks better in real life. Thank you!

Online ordering was easy. Delivery was super fast and driver was very professional and efficient. Overall, a great experience

Awesome.

Overall a good experience; I like your products, happy with the way it is presented in the WEB pages, easy to find what I’m was looking for. The queries was very quickly answered via emails. Place my order was easy and multiple options of ways to pay… One of them was freaking me our as I had to enter very personal pins and passwords on a site that I newer used before… but I flip out and don a straight EFT from my bank… a system that I trust.

I’m very happy with the product I bought, it does the job, it looks nice and it is very quiet – so VERY HAPPY!

The service was prompt, professional and timely. The the product itself was as depicted and just as imagined.

Quick and efficient service!

Efficient and prompt service.

Buying new light fittings for my home from lighting warehouse’s online store was an absolute breeze! I ordered the fittings and my purchase arrived within a few days, despite the fact that I live in a very rural area. The fittings I got were considerably cheaper than any other lighting shop I had been to, and for the exact same product! So easy and so worth it! Very happy customer, and will be back!

Very easy to order
Delivery very fast
Courier courteous
after sales service really good.

Easy website
Easy to pay
Excellent delivery!
Thank you

Quick, efficient and accurate service! Great products, as always!

I’m so impressed and happy with my whole experience! Great website, friendly next day delivery and outstanding quality fans! Thank you!!

Exceptional service! Thank you so much.

Bad.

Asking me to rate your service, but you haven’t delivered my order.

Brilliant service! I ordered at 8am and it was delivered by 11am

Wonderful and speedy service.

My recent online shopping experience with The Lighting Warehouse has been superb. This is my second purchase with them, online, and I have been extremely satisfied on both occasions. The process, from selecting the product, placing the order, payment and delivery as been flawless and super quick. Thank you Lighting Warehouse for your amazing service.

Always a quick, painless pleasure shopping with you and your after-sales service is impeccable. Deliveries are on-time or early, Kumaran always has a friendly smile and eager to help. The products I’ve bought have been of excellent quality and I will keep on recommending you. Keep it up!

Excellent,fast service! I got exactly what I ordered.
Thanks

Good service and timely delivery! Really impressed with my ceiling fan received!

Great service
Thank u

Wow, what a Service, delivery at a blink of an eye.

Fantastic service. Received within 24hours. Very happy with our lamps!

Seemless, easy.

Very fast turn around time, i order the previous night and by next day the order was ready for collection

Easy to order. Delivery fast. We are very happy with our product.

I had a few issues with the website when I ordered online. After some fiddling around I managed to get my order got processed. The delivery was next day so I was happy about quick delivery time.

Good service

Excellent!

Reliable and quick service.

There is a definite missing link between the sight and the delivery service.

I left a very clear delivery address, with instructions – and after 3 phone calls the delivery service is eventually on the right track.

The part of the form that allows for additional instructions also does not work.

On speaking with the delivery dispatch officer he said the copy of the waybill they have has no instructions.

Ordered Sunday and our lights arrived Monday morning….excellent service, thank you!!

Good online experience. Very good customer support by Zanele when there was a problem with the delivery by the courier company. Received my lights when she said I would.
Thumbs up!

Order and delivery within 24 hours. Great service

The service was excellent and spot on time

My lights were delivered about 6 hrs after placing the order- brilliant! Well done, Lighting Warehouse.

Hi Guys

The experience from start to finish was faultless.

Great to deal with such a professional operation.

Charles

Absolute Pleasure. Products great and speedy delivery.

Thank you!! Great service!! Received the day after ordered!!

Great range and simple to use website! Thumbs up!

Seriously impressed. Easy to navigate online store and payment flow. Next day delivery by a most courteous and respectful driver.

“The online ordering process was super easy and efficient and notifications, so far have been great.
Excited to receive the light fitting!
Thank you!”

Received my lights in good order and delivery was fast!
The lights I bought on promotion are amazing value for money!

Great 1st time experience. Order arrived speedily and products good as per pic.

Great service, can’t believe I got my order so quickly even though I live in an outlying area! Very happy with my light, will definitely use Lighting Warehouse again!

Great service, lights are exactly as described, excellent value for money.

Very impressed with the turnaround timings on my order. My purchases arrived quickly and were well packed (fragile items). The delivery man was also really helpful carrying the boxes where I wanted them. Would definitely use again!

The Best service I received in a long time

Thank you I had a great experience. The delivery did not take long, and I am very happy with my purchase. 

The experience was amazing. I received my order the next day, completely unexpected if I may add. So we’ll done and keep up the good service.

All-round great experience! Thank you

The experience of shopping was easy and simple, but it is e-commerce so not to hard to get right.

The PROBLEM occurred in the delivery. The items were sent to the billing address and not the shipping address. So had to incur my own cost to have items couriered to the correct address.
The service declined further when none of my follow up emails were answered! Come now Lighting Warehouse, sort it out.

Speedy, efficient and quality items. Well done!!

Hi, your service was fantastic and quick! Thank you. 

Excellent experiences with Lighting Warehouse. Always very responsive, attentive to our needs and requests and a pleasure to deal with.

I received my order within 3 days of ordering. I am pleased to report that all components were as advertised and in good order.

Good job on the website. Hoping the delivery goes well too.

Thank you for the excellent service as always.

Absolutely brilliant service. Ordered the previous night and got it the next day. Amazing

Excellent service and products. I will definitely buy from you on line again

Ordered and paid for lights on 24th of November. Phoned 4 times with last call directly to appointed courier. Still to receive the order. The courier company could be the problem. Will phone again tomorrow. Not a pleasant experience unfortunately.

It was an effortless pleasure to shop with you online! Your delivery was quick and efficient, will definitely shop with you again

Very efficient website and delivery

Lots of choice and easy to order. Hoping the delivery does not take too long

Excellent service thank you very much. I live in a small town in North West and was pleasantly surprised to receive the parcel one day after i placed the order. Well done Lighting Warehouse.

Had a very good experience. From online ordering, payment and delivery all running seamless.
Upon opening my lamps the one shade was broken and they’ve offered to replace it no questions
asked. Will definitely recommend to others and use The Lighting Warehouse in the future again!

I was very impressed with the quick delivery and the quality of light. It was also a very good price. I just battled to assemble it as I needed 2 x different size allen keys and the top piece (lamp) kept on falling out of arm which stretched the spring.

Web site easy to navigate, order management was great, delivery quick and no breakages. Overall 10/10

Quick and easy to find the product. fast response from chat site staff. pleasure ordering

The delivery was very quick and I absolutely love the pendant light we got. Quality is awesome. Thanks!

Always have a good experience online and in store

Very good service. Received my parcel within a week. Thank you.

I was initially hesitant as online shopping and fragile items on top of it…yes, scary thoughts.

However, I found what I liked and decided to order it.

5 – 7 days I was informed. Settling in to wait for the period, I was highly surprised to receive the package 2 days later.

Everything was included and it is both beautiful and functional.

Thank you for the very positive experience!

I would definitely make use of The Lighting Warehouse again and recommend it to other people.

Excellent turnaround time between ordering and delivery. Happy with my quality lamps!

A very good experience – no hassles in ordering and quick delivery. I am very impressed.

Thank you for good service!

Ordered online on Sunday received Monday, wow!

the service is excellent, keep up the good work team

The service was great! My lamp stand arrived in 2 business days and is an amazing quality product

Amazing service. Ordered online and literally received it the next day. What a great experience.

Package received all in good order thanks for the great service

Your product selection was broad and interesting. You had stock of an old item that was difficult to locate in Cape Town. Delivery was very quick and the products were received in good order. A pleasure doing business.

Pragtig, baie goed verpak, elke lig in sy eie houer en baie vinnig! Baie dankie ek waardeer baie!

Ifound the LED globes that I have been looking for, for over 4 months, ordered and paid by Zapper, Received follow up for the courier and the parcel arrived with 30 hours of order.
And I live on Pietermaritzburg, wonderful service

Wow! Excellent service!
Super fast delivery!
Quick response on emails. Thanks to Zanele for good, friendly and prompt assistance!

Delivery was incredibly fast, morning order delivered by lunch. The led tubes weren’t packaged or bundled though, I broke 2 by the time I got home.

Fast and efficient delivery

Happy with our purchase, I was actually suppose to order all in white but my wife is ok with the mistake I’ve made

It was my first time buying from LW and what a pleasure. The ease of ordering, the fast delivery and most importantly, the value of my purchase. I got the best quality products at the best price. I’m very happy with my stunning lights and can’t wait to buy more!

Excellent service.

Excellent service

I’m really impressed by the team at the lighting warehouse, their customer service is commendable and their turnaround time is impressive. I will definitely be using them in the future.

Impressive turnaround with only 5 hours from order to delivery! I’m extremely satisfied with such service!

awesome delivery and awesome quality!

I made my order online and I really appreciated how easy and fast everything was done. I enjoyed my shopping experience. Thank you for the job well done

My order was delivered fast. Really satisfied with the service. The product is amazing.

I was very impressed with your service. Although it was indicated that delivery would take place within 2 – 5 working days, it took place in 1 day! Well done!

It was a great experience delivery was super fast. Will definitely shop online with you again!!

Extremely happy with purchase and experience. Delivery was so fast and guys who delivered was so friendly and professional. Looking forward to purchasing more from this store for my home.

Your delivery guys as usual did not read the instructions. I asked it to only be delivered after the 8th Of December and to contact before delivery. Well they just arrived, had to make arrangements with neighbour to accept it on my behalf. I think that it is bad service

Quick and easy. Product was packaged well and arrived within the timeframe. Appears to be good quality and looks great.

I was struggling to get the bulbs. Fortunately I found them on The Lighting Warehouse online store. Delivery was within 3 days, I am very impressed with the service and the quality of the items ordered. Within 2 weeks I made another order to have some spare bulbs available and I received the same wonderful service. Thank you!!!

Great, speedy service and very happy with the product received.

Always effortless and efficient!
Great quality products!!

You are one of my favourite online businesses. Always a great experience. Thank you.

Amazing top quality products and quick delivery – the best place to shop from the comfort of your own home!

Brilliant service thank you!!

Very efficient service – great product – will definitely use you guys again! Thank you!

hi

thank you for the great service you offered and a speedy delivery to my door during this hard times,

your driver was professional and took all safety precautions when delivering the ordered items.

regards
nelson

Excellent service all round from both sales and delivery team, Thank you

Hi,
We ordered the lights at 7 am and could not believe it when the lights were delivered at 0930 the same morning, that is incredible service.

Excellent service – could not believe how quickly you delivered! Very impressive!

5 star treatment,quick and very professional

The product delivered was exactly what was promised. Ordering was painless and delivery was very quick.

So simple and easy, especially on repeat orders. Was not even off the website when I received a call to say my order was ready

It is always a pleasure working with The Lighting Warehouse, quick and reliable service with every order.

Excellent service thanks. No issues at all. Lights arrived in great condition. Thank you

I ordered a standing lamp from the Lighting Warehouse Online and it was delivered before the estimated delivery date (a great surprise).

The lamp quite beautiful and exactly what I was looking for to light a dark corner in the living room. I’d recommend the Lighting Warehouse for online purchases (speed and value).

We are very pleased with great product and excellent, efficient service. Thank you!

Good service from Virginia at Linbro Park, i am highly impressed by your product knowledge, after all,what else do we want ! Thanks for walking extra mile for us. Greatly appreciated . Bra Dan Alberton

Easy to use website, great product description and quick confirmation and delivery of orders placed

Online shopping was a nice and pleasant experience. More status changes will be appreciated, went from accepted to processing so one is unaware when the delivery will actually happen. Also, seems not all the products are reflected online which I have seen in store. The online assistant is also very nice, helpful and informative

absolutely awesome service
will recommend
efficient turnaround time

It has been a wonderful experience from the time I placed my order online. The process was seamless and without any hiccups.
My transactions were delivered by a gentleman who gave me impeccable service from the time he called me in the morning to enquire if I will be home today, and to confirm that he will deliver the order by midday. When he arrived at my home he was professional and explained the returns and exchanges programme in full detail. He answered all the questions that I had, and was left with a wonderful impression of your business. It is really true that a Driver gives clients the overall impression on the type of business they are dealing with. Lennox gave a first good impression and I will definitely place more online orders in the foreseeable future. Thank you Lighting Warehouse and please extend my gratitude to Lennox for his professionalism and friendly nature.

Great service, order arrived the next day

Very good thanks

Easy, seemless online order process, items delivered in good time, very happy.

Second time buying online. Great service, quick delivery and excellent quality products. Thanks

Excellent service!!

Love the service and love the lights

What a phenomenal experience! I ordered items, I couldn’t find anywhere else, one evening and had it plugged in the next day. I was super impressed and would highly recommend the service!

I purchased a lampshade online to be delivered to Plettenberg Bay. It arrived safely in just a few days . The service was first class – quick responses to my emails . I highly recommend them

fast quick and easy!

Great experience, received my lamp within 3 days! Staff and courier extremely helpful and friendly!

The order arrived on time, as promised, and I am very happy with my purchase: good quality large lamp shade and desk lamp.

Great service as usual!
Lenny who does the delivery phoned in advance and always friendly and courteous!

This was my second online with Lighting Warehouse. The service I have received has been exceptional. And your delivery driver, Lennox, is a treasure. So polite and efficient.
Brilliant service all round

Fast delivery, excellent service (one of the lamps was slightly damaged, but a new unit was dispatched straight away and received the next day). Very happy with my purchase.

So efficient and perfect delivery!!

Service was much quicker than expected, light is awesome! Thank you guys, highly recommend your services!

Easily manageable online store and quick delivery. And I’m super happy with my desk lamp

Delivery was exceptionally fast even though we are not in one of the ‘main’ delivery areas. Fan was easy to assemble and looks really elegant! The wiring diagram could have had a little more info/detailed explanation instead of just the diagram, but I figured it out. Very happy!

Excellent service, fast, professional and love my lamp! It’s great quality!

This is the 2nd time I have bought from the Lighting warehouse & the service is fantastic! I don’t live in a city so courier deliveries are often a challenge and I have to wait longer for orders to arrive but my parcel was delivered to me in 3 working days, undamaged and exactly what i ordered. I would highly recommend the Lighting Warehouse!

Online ordering was simple and easy, product catalogue is comprehensive and accurate. My order was delivered on time and complete. Very impressed with the service.

I ordered online from Paarl, in the Western Cape on the Sunday and all of my lights were delivered to my front door by Wednesday. Would recommend The Lighting Warehouse to any one in need of lights. Fast and professional service.

Fast and efficient service thank you!

Very impressed! Fast friendly service. I received a faulty item, which was promptly replaced.

Efficient service

The delivery was extremely fast. Impressive

Superb service – so helpful and informative, and my order was delivered the very next day! Thank you, Lighting Warehouse – such a fantastic experience!

Received the wrong light and when they phone they said write and email. No customer care!!!

Quick efficient service with no hassle. Easy to order and pay, quick delivery and an excellent product – much better than what I could find in local shops.

The shopping experience was fantastic, I found what I was looking for at a reasonable price. The free delivery service is amazing, and very fast too, so I am all round very impressed. One of the LED floodlights I received however is not working so I will be making contact with regards to returning / swapping it.

Great prices, even greater selection and friendly staff on the phone (I phoned to confirm stock and discount procedures.
People in Cape Town can learn a thing or two about good service and positive client experiences.

The service I received from Lighting Warehouse was exemplary. I ordered wall lights for my bedroom and they arrived the next day! I then decided I’d chosen the wrong colour and sent an email asking how I could go about swapping them. I was anticipating a complicated process and got the surprise of my life when I received a mail the same day saying simply, “no problem. We’ll deliver the new colour tomorrow. Just give our driver the black lights. “. No mess, no fuss. I was really impressed and can definitely recommend Lighting Warehouse. Great customer service. Well done!

Outstanding online shopping experience. This is my 2nd big purchase & am a happy customer. Excellent quality of lights, delivered on time, both times. Thanks..

Brilliant service from start to finish.

Thank you

Great service and fast delivery. Thanks for the pleasant shopping experience.

am very happy with my first buying experience from you guys – you really performed beyond my expectations. My goods were delivered in a very short time and was of good quality.

I am sure going to recommend you guys and will definitely buy again.

Great service, but would have liked to be prompted to buy a bulb when I bought the lamp. When the lamp arrived, i had no bulb and could not use it until I bought a bulb.

Great service. Cannot fault it. Was worried about damage from courier but packaged so well so no issues. Thank you.

Processing of order was quick but it took ages for the order to be delivered. Service over festive holiday added to the frustration but an estimated delivery date would have done wonders or a caution that there might be a delay.

Great service – thank you.

Thank you, very happy with both the product and the service, the whole experience was hassle free

Excellent all round service. Fast delivery and a good quality product.

Very good selection to choose from.
It was a very good experience – delivered within 48 h – and all without problems
thank you very much!

Your web site seems comprehensive in that there are many choices. I think you are missing a trick or two though. Firstly, I normally do online shopping on my iPad and the experience around that could be improved a lot. There is a lot of flickering and instability with menus. Secondly , I think you are missing a big cross selling opportunity. The one thing your sales team in-store are really good at – ensuring I walk out the store with bulbs that fit and create the lighting I want. Your light descriptions on the site are very sparse and don’t even tell me if the bulb is screw-in or bayonet. I recently ordered 3 desk lamps from you which arrived promptly without bulbs. Luckily I had some screw-in bulbs that were perfect for them. But if I hadn’t, you wouldn’t have seen that sale as I would have gone to the most convenient solution for me – Builders up the road. You should cross link on your web site from light to bulbs, or bulb range appropriate to the light. You could also help us laymen with more information about light colour. Personally I prefer the warmer end of the spectrum – but I had to google what that was in terms of K because you didn’t help me with that. Don’t regard your web site as a catalogue, help your consumers through the process – try and replicate your in-store experience with your excellent sales staff. Think about using landing pages with examples of the lights rather than menu options. Do consumers know the different labels for your types of outdoor lights, for instance? I am intelligent and educated, but I don’t work in your industry so show me example photos of the various types of outdoor lights with your labels underneath. I will know what I am looking for but I don’t speak your language. Come into my world, don’t force me to learn yours.

FAbulous fast, efficient service and very pleased with out purchase. Thanks

Great products! Very happy with the quality. The only issue is no one called to tell me to expect delivery that day…luckily I was home.

We received the lamps and shades without delay and in good condition. Unfortunately, one of the lamps does not have the lock ring that keeps the shade in place. It will be appreciated if you can get the lock ring sent to us. Maybe you need to review your quality control procedure at the point of packing.

Such a swift, easy to use online shop.
Thank you

Excellent service

The Whatsapp operator (Charlotte) was excellent! She answered a host of questions and provided all the information I required timeously – I had a quote and placed my order by the end of the day and had my items the following day. Whatever she’s getting paid there isn’t enough. Give her a raise immediately!

Excellent product. Great service from lighting warehouse. Purchased and delivered within three days. Thank you very much

Ordered pendant lights quick and excellent service delivered in two days thank you!

Thank you. Naas Oosthuizen was extremely helpful & patient with regards to answering all my queries about certain wall lanterns.
Website is easy to navigate and the same goes for your online shopping

We are super happy with our new pendant lights. Awesome service and great products. Thank you!

Service is exceptional! Within 24 hours I received my order. This is the second time I gave my custom to this company & I am perfectly pleased. Highly recommend ito products & efficiency.

Great service: ordered a light fitting which arrived damaged. I then phoned and told them the problem. I new one was delivered within 3 days. We’ll done, guys – most impressive!!

The instant messaging was very efficient and they answered all my queries immediately. When i requested a tax invoice I was contacted and it was emailed to me with in 5 minutes.

Great service, ordered online and very happy with the product that I received.
Delivery was quick to.

Quality products, excellent service & quick shipping.

This is the second order I have placed with The Lighting Warehouse. My first experience was excellent so hoping this one will be too

I experienced very fast, effective and pleasant service from The Lighting Warehouse. I can recommend them!

Excellent service, super fast! Thanks Lennox!

Globes and lamp were ordered and delivered after 7 days

fantastic service, it was delivered the very next day and the driver was so friendly and efficient –
such a wonderful experience

Thank you for good and quick response

Most impressed with the speed and accuracy of the service provided! Had my light fitting delivered (outside Gauteng) within 2 days! Thank you!

Fantastic service!

Ordering and paying on line was seamless!

Delivery was rapid and accurate.

Thank you Team.

Very user friendly website. Simple ordering process. Super fast delivery. Extremely pleased! Thank you.

Excellent service. Thank you

I just want to thank you for the excellent service I received. The delivery was not only very speedy, but a breakage during delivery was also replaced without any problem. I truly appreciate it. Thank you again.

The service was excellent and deliver was within 2 days
What I appreciated was that I requested a call prior to the delivery and that was done.

Thank you I received my order and extremely happy

Wow, once again fantastic fast service and delivery and once again I am very happy with the product purchased! Thank you!

WOW! I am utterly blown away at the delivery and turnaround. Ordered around 11pm AT NIGHT… by 08h00 the next morning, I had been called by (the incredibly friendly) Zanele from your dispatch, and my order was received, in good order, within a few hours. Given that delivery was free on top of this – I am totally and utterly amazed! THANK YOU!!!!!

Really great service. Efficient ordering and payment system. Extremely fast delivery. Exactly what I ordered, I received it as expected. Would recommend anytime to anyone!

SAD that I missed the promotion on a Harrington chandelier…. 🙁

Maybe just some advice: Give an option to order the globes, when you order a light fitting? That would be nice. 🙂

Overall great experience! Thank you!

great service, keep it up !!!!
regards Reinet

Your service is impeccable, received my order in less than 24hrs. The delivery guy was friendly and helpful. Keep it up, looking forward to placing more orders in the future.

Very happy with the speedy delivery to Hout Bay. The base of the silver desk lamp is dented at the edge and the packaging was damaged I guess it was dropped. I won’t return it, too much hassle and it doesn’t bother me too much since the lamp is behind my monitor. Just to let you know. All 4 lamps are of good quality. Thank you.

Service was excellent, but inability to track the courier was frustrating.

Excellent

EXCELLENT FAST efficient service.
Thank you Lighting warehouse team !

The service is exceptional. I have only used the online service twice, but each time the service exceeded my expectations. Thank you

Hi,
The raw bolts supplied with Belgravia light to be fitted to a pillar are not long enough.
Otherwise, very efficient dispatch and delivery.
Regards,

What an awesome experience! So easy & the courier was incredible! Thank you so much.

Thank you for my lights.

The entire process was professional and streamlined!

I will only be hanging the lights in about 6 months, as I am in the process of building my house.

Very easy to use this online experience.

Excellent service, one of the most efficient online experiences I’ve ever had. Well done and keep it up.

Placed my order over a weekend. On Monday the delivery driver phoned me as he was at the gate for delivery. Eventually figured out that he was at the billing address and not at the shipping address. Was a bit disappointed, as I had to pick up the items from a store later that day.
Other than the mix up with the addresses, service was great.

Only the second time we have ordered from you, the best and fastest service in your industry! Thank you!

Very quick and efficient service. Thank you very much.

Everything was timeous and ran smoothly. thank you

User friendly site….quick and efficient from order to delivery.
Thank you would use you again.

Thank you very much for the prompt delivery to Cape Town of my lamp set , fast delivery and goods arrived well packed and in good order / very happy with the product . Thank you

Not a great experience at all. I went onto your website and chatted to one of your consultants, who assured me that the dimmer plate I bought will work with LED lightbulbs. The consultant also told me that the two switches on the dimmer plate is for the same light – One switch will turn the light on and off and the other switch will dim the light. After I received the order, I had to exchange the item because the two switches were for two different lights. I exchanged the item at your Ruimsig branch and the salesperson again assured me that those dimmer plates will work for LED lightbulbs, but after I installed at home it didn’t work. I then went to Chamberlain’s hardware and they told me that I should’ve bought another part together with the dimmer plate for it to work – They then sold me a dimmer plate that worked for the LED lightbulbs. The outdoor plug I bought was also broken and I had to exchange this at the Ruimsig store as well.

Disappointing that the level of knowledge in lights are so poor at a place that specializes in it…

Regards,

My online/purchase experience for The Lighting Warehouse was absolutely deLIGHTful.

What a wonderful first time ordering experience! Quick, easy and delivered the very next day. Thank you for the wonderful efficient service!

Very happy with the product as well as the excellent service and speedy delivery.

A quick and effortless shopping and checkout experience!

Very good service and quality! Searching with the filters online made it so easy to find the right products and colours immediately. Delivery was very quick and saved me hours to go myself to find it between thousands of globes in-store. Can definitely recommend them. What I ordered is what I received ??

This is one of those rare instances where service is excellent and delivery quick as lightning (pun intended).
My goodness! I ordered online at about 5h30. At 8h00 I got a call to inform me that my order is on its way and at 11h30 I received it.
Such good service is almost unheard of.
Keep it up Lighting Warehouse – you’ll definitely see me again…

Good

When it comes to lighting, nobody does it better than these guys.
The service even from the delivery guys is top-notch.

Tx… Product arrived in less than 24 hrs!”

Great product, speedy delivery. BUT – if you are not incredibly handy, you need to hire a pro to install the fan… not as straight forward as one would think. 😉

I had a very positive experience in purchasing with you.
Your sales rep contacted me after working hrs and he was flexible with my request.
Will come back.

Fantastic service: fast, friendly and efficient! Thanks!

Excellent website that is well organized & makes it easy to choose light fittings.
Speedy delivery.
All in all a pleasant experience.

Thank you for your excellent service which is not so easy to find these days, much appreciated

Thank you for the fastest service I’ve ever had from any company.
Keep up the great work guys

Excellent Customer Service!!!

My only complaint is you don’t have enough detail on your site. You shoild specify if a fitting height is adjustable and the length of the non adjustable part

Goods arrived in time and were to specification

Your service is superb and professional.

Blown away by the excellent service! Right from browsing the site looking for what i needed & getting help right there, to the delivery arriving the very next day…. Thank you so much!

First time I have ordered from you. I am very impressed with how easy it was. Your turn around time for delivery was excellent. Products were securely packed. Overall, I’d highly recommend you.

Brilliant service, especially from Naas

Website easy to navigate. Good selection of lights to choose from

Excellent service. Same day delivery.

Driver who delivered also very friendly and efficient.

Thank you

Danette

Love the floor lamp I bought. The lamp matches the description of the product as advertised. The order was processed so quickly and delivery was prompt. Will do another online shopping soon for chandeliers. Thank you.

Exceptional service.

Shopping online was fine and delivery went okay, but they can’t tell me where my other boxes are. Only received 4/7 lights.

I ordered a light fitting on Friday, and it was in my Cape Town office on Monday morning. Great service. I’m now getting all the fitting for my reno from you guys. Well done, and thank you. 

Just a minute ago received part order of purchase – one item broken also Wing 36w was inclusive of both bulbs but only has one included in box

The shopping and delivery service was good.
Unfortunately the product had an out the box failure. The solar light came with a remote control that doesn’t work.

Great; quick and friendly service. Just a breeze ;it give one peace of mind.

Excellent service and products – will definitely recommend to anyone and everyone

When we lived in Pretoria the Lighting Warehouse was our go to light fitting shop. Now I have discovered even though we live 1500 km away, they can still be reached through online shopping. Our order was shipped to us and arrived promptly and all round it was almost easier shopping online than visiting the shop personally!

The product was good—had everything inside what you needed to do a legal installation and the delivery was fast. I’m happy with my purchase.

AMAZING!

The light arrived and I put it together. It is such amazing quality and looks seriously badass.I’m really impressed and will 100% order from you guys again.

Warmest regards,
Mikaela

The delivery was so quick. I placed an order on a Friday and it was at my doorstep by Monday morning 🙂

All I can say is bloody marvelous!! You guys did a fabulous seamless delivery in the middle of holidays…..very impressed.

Excellent service from answering email query to delivery. Thank you

Outstanding service.
Door to door quick efficient service.
Thank you refund has been received.

Fantastic service, delivery within a few days from ordering online. Thank you.

Fast and efficient, I’ve purchased twice from them and it happened that the other unit had a factory fault, I reported the issue on Monday to Zanele who was very professional and ensured that she kept me updated, and on Wednesday they delivered the replacement unit. I will never shop anywhere for lights.

Wonderful service, excellent website and super fast delivery.
If there is one thing you could improve upon, it would be additional pictures of each item as well as more detail of the item.
All in all, you truly exceeded my expectations.

This was the quickest delivery ever. I’ve order my lights yesterday and they delivered it this morning! And I am on a farm in Limpopo!!! Well done!

Amazingly quick delivery. Thank you

Very good and prompt service as usual.

Very happy customer.

Quick delivery. High quality products.

Exchanges are handled flawlessly and efficiently if needed.

Good service and good quality product

My experience with the site was okay; would be nice if we had a few filtering options, but no hassles there. Payment etc.went smoothly.

My experience after, where I missed the bulbs, was exceptional. I missed delivery and bulbs but Naas Oosthuizen sorted things out … Delivery was prompt thereafter and the Bell lights are solid for the kids.

I’d fully recommend the lighting warehouse online experience.

Thank you for your prompt and excellent service, much appreciated!

Very good.

Very easy experience to find and purchase the items I wanted. Am hoping the delivery experience is just as good

Ordered on the weekend and received my 4 lights on the Friday morning.

Great service.

Will definitely order from you again.

Wow, what can I say. Excellent service from friendly knowledgeable staff. I received my lights literally the very next day after ordering. I will recommend Lightning Warehouse to everyone.

Excellent service. Will use you again. Thank you!

I received the garden spheres and globes about 4 days after placing the order. I am very happy with the goods and service provided by the Lighting Warehouse.

I had the most amazing experience with The Lighting Warehouse, in-store and online!! I bought a few items from them and the service was excellent. I would recommend you where ever I go.

great experience overall

Great experience ordered my goods and 2 days later arrived. Thank you!

Great! Easy and user friendly. Some photos were not loading, but all in all a good experience.
Unfortunately I have to wait quite a while for delivery- so cannot yet rate the products

As before, world-class service. Keep it up. Thank you

An excellent website (though the My account info takes some finding first time round) with a decent range; prompt answers to questions; frequent special offers with genuine savings

Absolutely blown away by the impeccable on-line service. Placed the order on Monday and the box of light fittings arrived on Tuesday. Well done Lighting Warehouse – you delivered way beyond expectation.

Excellent service and product exactly as described.

The best service I have ever received from any company.
Received my order the same day that I ordered it online.
Thank you

WHAT A GREAT PLACE TO SHOP.
LIGHTS WAS OF THE HIGHEST QUALITY MONEY CAN BUY, DELIVERY WAS 2 DAYS FASTER THAN I EXPECTED.
KEEP UP THE GREAT WORK.

THANKS

Previous order was delivered promptly and in good order. Will see about this one

Lamp arrived quickly and purchase online was very quick and easy. product was well priced, but the screw that attaches to your desk or bed quite flimsy, not up to the quality of the rest of the lamp. Overall very satisfied with the lamp and the service, will purchase again.

I received Excellent Service and Efficiency. We need more Companies like Lighting Warehouse. I’ll remain a Customer because of the Service I received….

Fast efficient delivery. Ordered difficult items to get in a normal store and was a bit apprehensive if I would receive the correct items. Received as ordered from the comfort of my house. Very pleased.

Fast and efficient!

Everything seems ok. We just have not checked the one bollard that has something rattling around. Unfortunately we can only install all fittings in January as our electrician contracted Covid this week when they were supposed to install everything. Other than that I was impressed by your quick service.

I am so pleased at the whole experience. From advise on CHAT right to delivery within a few days. The sight is easy to navigate, paying was a breeze and FREE DELIVERY always get me! Living in an outlying area often means traveling long distances to have access to beautiful things. Now I can order “jewelry” for my house, without leaving my house. Keep shining bright LIGHTING WAREHOUSE ONLINE!

Lighting Warehouse has been fantastic – quick delivery, efficient call centre and good products. Thank you.

Based in Cape Town. This organization knows how to conduct business. Even a truck breakdown could not hold them back to deliver swiftly. Highly recommended..product high quality..will do more business with Lighting Warehouse. 

Great website and a lovely variety to choose from

Hi, Totally happy with the way my order was taken care of. Product true to picture, super fast delivery. very easy website to use. perfect. Thank you

Best service I have had in a long time. Easy to order and pay online. Great communication and item arrived within 48 hours.
Product was exactly as described and looks great

I have previously purchased the same ceiling fan from LWH and then another from Builders WH (price).
Was going to purchase another from BWH but got very poor service.
I was very surprised to see that LWH had a 20% discount and free delivery, which made it a far better buy.
No hassle. Delivered within a reasonable time.

Great service ! Thanks

Effortless shopping, registration & checkout

Brilliant and efficient service. Thank you.

Thank you for your excellent service. I have recommended you to my friends.

Fast delivery, good service!

I would like to compliment Lighting Warehouse for the fast and efficient you treated my order. Ordering on your website was a walk in the park and speedy delivery time very impressive! I would definitely make use of you in future and would definitely recommend you to everyone I know. Regards

Awesome service!!!

Great service! Very friendly delivery. Will recommend LW any day!! Thank you!

Wow amazing service. Fastest delivery time, I couldn’t believe it. Stunning products, reasonable prices. Well done will be ordering more lights soon

I was pleasantly surprised by the quick and efficient service. Products just as I’m come to expect based on all my previous Lightning Warehouse purchases. Thank you!

Your excellent service delivery is greatly appreciated!

Loved the products and the fast delivery!

It was easy to order, easy to track and I received my order within days! The products are absolutely beautiful and great quality! Would 100% recommend!

I think this is the 3rd time we have bought from yourselves online. It has only been easy and a pleasure always. No reason to shop anywhere else for our lights except if we cannot find what we are looking for

Always good to shop with you – everything arrives in one piece and it arrives quickly. thank you once again till next time

Thank you for your prompt delivery. Even though we are in a more remote area and not a big city centre, my purchase arrived within two days!
Well done!

Very good service! Fitting arrived damaged and Natalie sent a replacement straight away thanks.

Some of the best service and online experiences ever!!
Thank you!

Brilliant service.
Very easy to use online store ……. ordered, payed and delivered in great time.
Thank you

As a first time shopper at your store I’m happy with the quick turn around time in getting my order delivered. Cherry on top was knowing which bulb to buy with my lamp. I’ll be returning for another one.

I’m most impressed with the time it took from online order to delivery. I ordered on a Sunday morning and I received my purchase on the Monday morning. Thank you very much.

I have not experienced such fast and efficient service before! I ordered 10 battery globes and the very next day at lunch time these were delivered to me on a farm in Limpopo. Amazing!

Thank you!

It was great and the lamp is great too!

Excellent

Ordering from your website was great. The emailed query I had about the products to be purchased was answered the next day and delivery to Cape Town was 3 days after I placed the order. I have just placed another order.

My item was delivered quicker than I expected and my lights are beautiful! The service was truly amazing.

Efficient service, speedy delivery. Lovely chandelier

lights delivered damaged for the second time. Needed to drive to the nearest store to do the exchange. Very disappointing

Impressed

Service excellent.
Delivery within 24 hours.
Will continue to use your service.

Good selection of lighting. Been buying from LW for years. Snappy delivery too. Good online experience.

I could not believe how efficiently my order was processed and delivered. Excellent prices, and astonishing speed.

Had to call the warehouse to change the colour of the product I ordered and the staff were super helpful and amazing. Fixed my mistake in 1 min! Thank you

Ordered our indoor wall light and was delivered the next day – we are in a remote area so extremely surprised and grateful for the superb service!

Very good response and advice on the chat and delivery was quick and efficient. Thank you

Efficient service and prompt delivery. Thank you!

Very happy with my order , excellent product , easy to assemble plus very easy way to navigate through website and online payment . Delivery time so fast ! Excellent service , will recommended to anyone ??

Thank you!! Was a pleasure doing online shopping, i was a bit nervous buying lights online a first for me, but what a pleasure.
Good pics and measurements.
lights arrived 5 days after i ordered and I LOVE THEM!!
will definitely support again

Great service! Lights delivered in 3 days. Went over and above to help me with a request to have lights changed. Thanks.

Awesome and quick. Great products

Excellent service

I was impressed with the range available online and that I was able to find the exact light fittings that I was looking. I appreciated the suggested light bulbs that would fit into the fittings. What impressed me even more was the speed of delivery – I placed the order late on a Monday night and early Wednesday morning the package was delivered. I would highly recommend The Lighting Warehouse to anyone looking for an “enlightening” encounter 🙂

Thanks for the prompt and helpful service. Much appreciated!

Very good response and so far products are working fine – only problem is using a courier who is not registered with Val de Vie estate.

I’m pleasantly surprised that we got our parcel the following day and we live in the country! Well done!!

Very quick delivery to outlying area. Great quality product packaged correctly. I will buy the rest of my lighting online for delivery. As I am 200km from the nearest branch, as well as keeping with social distancing

First time using you and very pleasantly surprised. One week from purchasing on Black Friday to receiving the goods in Agulhas. Thank you

Great service! Ordered light fittings and globes and they arrived just a few hours later! And thank you to Lennox for a great delivery!

I recently started a Electrical company where I specialize in lighting ,and with demanding clients the lighting warehouse always comes to my rescue,and the staff is very friendly (Mr Lennox)who usually delivers my lights fast and safely, thank you so much guys this is just the beginning of my relationship with you guys 100%

Very good service and swift delivery – thank you!

I ordered two outdoor lantern post lights at 9am and they were delivered the same day, incredible service and the product is a perfect match for the others installed at our home. Incredible service!!

Beautiful, high quality products delivered without damage. Will definitely shop with you again.

The very best online service I’ve ever received. Order arrived in less than 24hrs. Excellent service. Thanks again!!

Best service I have ever had

Very easy to use website
Unbelievably quick delivery, and happy with the product.

I almost never use the chat option on websites as it is always a bot – here you get personalized feedback and proper guidance and suggestions. A really positive experience on web shopping

Excellent and professional service!

Easy website to navigate and hopefully light fittings will look the same as on the website 🙂 Very excited for the delivery